NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
505 reports138,000 miles · Oct 15, 2004
Fuel System, Gasoline
LEAKING FUEL INJECTOR O RINGS. REPAIR WAS REFUSED BY FOOT HILLS CHRYSLER ON 10/13/04. NHTSA RECALL #98V184000. THE FUEL RAIL WAS RESEALED ON NOV. 28TH 2003 BY LITHIA FOOTHILLS AND SUBSEQUEST TO THE REPAIR THE INJECTOR O RINGS ARE LEAKING. INVOICE FROM LITHIA DID NOT INDICATE THAT A PRESSURE TEST WAS PERFORMED. THE RECALL STATE…
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LEAKING FUEL INJECTOR O RINGS. REPAIR WAS REFUSED BY FOOT HILLS CHRYSLER ON 10/13/04. NHTSA RECALL #98V184000. THE FUEL RAIL WAS RESEALED ON NOV. 28TH 2003 BY LITHIA FOOTHILLS AND SUBSEQUEST TO THE REPAIR THE INJECTOR O RINGS ARE LEAKING. INVOICE FROM LITHIA DID NOT INDICATE THAT A PRESSURE TEST WAS PERFORMED. THE RECALL STATES THAT IF THE O RINGS FAIL UNDER PRESSURE THEY "WILL BE REPLACED AS WELL". THIS IS THE THIRD TIME FOR THIS RECALL. THE FIRST TIME WAS IN JAN. 1999. RECALL WORK WAS PERFORMED BY LITHIA FOOTHILLS AT THAT TIME. *JB
NHTSA ODI #10095755
138,000 miles · Oct 13, 2004
Fuel System, Gasoline
LEAKING FUEL INJECTOR O RINGS. REPAIR WAS REFUSED BY FOOTHILLS CHRYSLER ON 10/13/2004. NHTSA RECALL #98V184000. THE FUEL RAIL WAS RESEALED ON NOVEMBER 28, 2003 BY LITHIA FOOTHILLS AND SUBSEQUENT TO THE REPAIR THE INJECTOR O RINGS ARE LEAKING. THE RECALL STATES THAT IF THE O RINGS FAIL UNDER PRESSURE THEY "WILL BE REPLACED AS WEL…
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LEAKING FUEL INJECTOR O RINGS. REPAIR WAS REFUSED BY FOOTHILLS CHRYSLER ON 10/13/2004. NHTSA RECALL #98V184000. THE FUEL RAIL WAS RESEALED ON NOVEMBER 28, 2003 BY LITHIA FOOTHILLS AND SUBSEQUENT TO THE REPAIR THE INJECTOR O RINGS ARE LEAKING. THE RECALL STATES THAT IF THE O RINGS FAIL UNDER PRESSURE THEY "WILL BE REPLACED AS WELL. *AK
NHTSA ODI #10095684
98,000 miles · Oct 6, 2004
Electrical SystemFuel System, OtherService Brakes, Hydraulic
THE RACK AN PINION BUSHING FAILED HAD TO REPLACE THE WHOLE RACK AND PINION.ALSO THE AXLE HAD TO BE REPLACED THE RING FOR THE ABS AND TRACION CONTROL COME OFF THE AXLE.THERES A SHORT IN THE IGNTION SWITCH, THE GAUGES DONT WORK, AND THE CAR WONT DRIVE IT GOS IN DEFAULT.*AK
NHTSA ODI #10093730
93,700 miles · Oct 6, 2004
Steering
WHILE DRIVING CHILDREN TO SCHOOL MY WIFE STATED THE CAR "DRIFTED" IN THE LANE A LOT WITHOUT STEERING INPUT. I TOOK IT FOR TEST DRIVE, NOTICED A STRANGE "FEEL" TO THE STEERING AND THE DRIFT SHE SPOKE OF. I DECIDED IT WAS UNSAFE FOR HER TO DRIVE AND TOOK IT TO A LOCAL REPAIR SHOP TO BE CHECKED. THE MECHANIC PUT IT UP ON THE RACK A…
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WHILE DRIVING CHILDREN TO SCHOOL MY WIFE STATED THE CAR "DRIFTED" IN THE LANE A LOT WITHOUT STEERING INPUT. I TOOK IT FOR TEST DRIVE, NOTICED A STRANGE "FEEL" TO THE STEERING AND THE DRIFT SHE SPOKE OF. I DECIDED IT WAS UNSAFE FOR HER TO DRIVE AND TOOK IT TO A LOCAL REPAIR SHOP TO BE CHECKED. THE MECHANIC PUT IT UP ON THE RACK AND IMMEDIATELY RECOGNIZED THE PROBLEM--THE LEFT SIDE STEERING RACK BUSHINGS WERE COMPLETELY GONE. HE GAVE US A QUOTE FOR THE REPAIR (IT IS BEING DONE TODAY), AND THEN HE PULLED ME ASIDE TO LET ME KNOW HE HAD SEEN THIS TYPE OF FAILURE SEVERAL TIMES BEFORE AND SUGGESTED I CONTACT THE DEALER TO SEE IF THEY WOULD "GOODWILL IT" (HIS TERM) AS HE SAYS IT WAS HIS UNDERSTANDING THE PART WAS DEFECTIVE AS ORIGINALLY MANUFACTURED AND THAT A NEW STYLE BUSHING WAS AVAILABLE THAT DID NOT DETERIORATE LIKE THIS ONE AND WAS MUCH SAFER. CONTACTED THE DEALER IN AUBURN AND TALKED TO THE SERVICE MANAGER, HE SAID CAR IS TOO OLD (1996) SO WE ARE OUT OF LUCK AND QUOTED ME A REPAIR PRICE ALMOST DOUBLE THE LOCAL MECHANIC. *AK
NHTSA ODI #10093685
66,000 miles · Sep 21, 2004
Steering
WHEN THE STEERING WHEEL WAS TURNED TO THE RIGHT, VEHICLE WENT TO THE LEFT. UPON LIFTING THE HOOD CONSUMER NOTICED THAT THE STEERING ROD WAS HANGING DOWN OFF THE GEAR BOX, AND A SHEARED BOLT WAS LAYING IN THE ENGINE COMPARTMENT THAT WAS CUT IN HALF. VEHICLE WAS TOWED TO THE DEALERSHIP, WHO INDICATED THAT GEAR BOX WAS IN PIECES AN…
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WHEN THE STEERING WHEEL WAS TURNED TO THE RIGHT, VEHICLE WENT TO THE LEFT. UPON LIFTING THE HOOD CONSUMER NOTICED THAT THE STEERING ROD WAS HANGING DOWN OFF THE GEAR BOX, AND A SHEARED BOLT WAS LAYING IN THE ENGINE COMPARTMENT THAT WAS CUT IN HALF. VEHICLE WAS TOWED TO THE DEALERSHIP, WHO INDICATED THAT GEAR BOX WAS IN PIECES AND NEEDED TO BE REPLACED.*AK *TC
NHTSA ODI #10083629
Mileage unknown · Aug 8, 2004
Exterior Lighting
HEADLIGHTS ARE NOT VERY BRIGHT, EVEN ON HIGH BEAM. IT IS VERY DIFFICULT TO SEE AT NIGHT BECAUSE THE HEADLIGHTS DO NOT REFLECT BUT A FEW FEET IN FRONT OF THE VEHICLE. IT'S EVEN HARDER TO SEE WHEN A VEHICLE IS COMING TOWARD YOU.*AK
NHTSA ODI #10086423
86,959 miles · Aug 5, 2004
Power Train
WHEN THE CONSUMER WENT INTO THE DEALERSHIP TO MAKE AN APPOINTMENT TO HAVE THE FLOOR SHIFT IGNITION-PARK INTERLOCK RECALL 04V021000 REPAIRS DONE DEALERSHIP INDICATED THAT THEY WILL NEED 2 DAYS TO ORDER THE RECALL PART, AND THEY WILL CALL THE CONSUMER WHEN THE PART ARRIVED. THREE WEEKS PAST, AND THE DEALERSHIP NEVER CALLED THE …
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WHEN THE CONSUMER WENT INTO THE DEALERSHIP TO MAKE AN APPOINTMENT TO HAVE THE FLOOR SHIFT IGNITION-PARK INTERLOCK RECALL 04V021000 REPAIRS DONE DEALERSHIP INDICATED THAT THEY WILL NEED 2 DAYS TO ORDER THE RECALL PART, AND THEY WILL CALL THE CONSUMER WHEN THE PART ARRIVED. THREE WEEKS PAST, AND THE DEALERSHIP NEVER CALLED THE CONSUMER. HOWEVER, CONSUMER CALLED THE DEALERSHIP AND WAS TOLD THAT THE ORDER WAS CANCELLED WITHOUT EXPLAINING WHY.*AK
NHTSA ODI #10087264
Mileage unknown · Aug 4, 2004
Power Train
I PARKED MY CAR WITH THE FLOOR SHIFTER IN THE PARK POSITION AND MY KEY WOULD NOT COME OUT. I TRIED SEVERAL TIMES TO TURN THE WHEEL AND I CHECKED THE FLOOR SHIFTER AND EVERYTHING SEEMED TO BE THE WAY IT SHOULD. I DROVE MY CAR BACK HOME AND THE NEXT DAY I TOOK IT TO A LOCAL GARAGE. THE MECHANIC AT THE GARAGE INFORMED ME THAT THIS …
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I PARKED MY CAR WITH THE FLOOR SHIFTER IN THE PARK POSITION AND MY KEY WOULD NOT COME OUT. I TRIED SEVERAL TIMES TO TURN THE WHEEL AND I CHECKED THE FLOOR SHIFTER AND EVERYTHING SEEMED TO BE THE WAY IT SHOULD. I DROVE MY CAR BACK HOME AND THE NEXT DAY I TOOK IT TO A LOCAL GARAGE. THE MECHANIC AT THE GARAGE INFORMED ME THAT THIS WAS A RECALL AND I SHOULD CALL A CHRYSLER DEALER. I DID THAT AND TOOK THE CAR IN FOR REPAIR. I ALSO HAD AN UNRELATED ISSUE WITH THE BATTERY AT THE SAME TIME WHICH THEY REPAIRED. WHEN I ARRIVED TO PICK MY CAR UP THEY INFORMED ME THAT THEY DID NOT HAVE THE PARTS TO FIX THE RECALL BUT I COULD STILL DRIVE THE CAR. IF THE KEY DOESN'T WANT TO COME OUT THEN JUST SLAM THE SHIFTER INTO PARK AND THE KEY SHOULD COME RIGHT OUT. I CAN'T BELIEVE THE DEALER TOLD ME TO DO THAT. IT CAN'T BE GOOD FOR THE CAR. I CALLED CHRYSLER AND THEY INFORMED ME THAT THERE WERE NO CHRYSLER DEALERS IN THE PITTSBURGH AREA THAT HAD THE PARTS TO FIX THIS RECALL. THIS RECALL IS TWO MONTHS OLD. I KNOW THEY ARE REQUIRED TO NOTIFY YOU OF A RECALL, BUT AREN'T THEY ALSO REQUIRED TO HAVE THE PARTS AVAILABLE TO FIX IT. WHAT HAPPENS IF THERE IS MORE DAMAGE DONE TO MY FLOOR SHIFTER BECAUSE OF HAVING TO SLAM IT INTO PARK. WHAT IF THE CAR ROLLS AWAY AND HURTS SOMEONE OR DAMAGES PROPERTY CERTAINLY MY INSURANCE WON'T HAVE TO PAY FOR THAT, CLEARLY CHRYSLER IS RESPONSIBLE. I JUST WANT TO KNOW HOW I CAN GET MY CAR FIXED. THANK YOU FOR YOUR HELP. *AK
NHTSA ODI #10086152
55,000 miles · Jul 17, 2004
Engine And Engine Cooling
THE FAILURE OF MY AIR CONDITIONING SYSTEM. OBSERVED SMOKE COMING OUT OF THE VENTS. TURNED AIR CONDITIONING SYSTEM OFFBRIEFLY. WHEN I TURNED THE SYSTEM ON AGAIN IT NO LONGER WORKED. THE SYSTEM WAS PUTTING OUT WARM AIR. I TAKE IT TO BE REPAIRED AND IT ONLY WORKED A FEW DAYS. THE RESULT IS NO AIR CONDITION SYSTEM, INOPERATIVE…
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THE FAILURE OF MY AIR CONDITIONING SYSTEM. OBSERVED SMOKE COMING OUT OF THE VENTS. TURNED AIR CONDITIONING SYSTEM OFFBRIEFLY. WHEN I TURNED THE SYSTEM ON AGAIN IT NO LONGER WORKED. THE SYSTEM WAS PUTTING OUT WARM AIR. I TAKE IT TO BE REPAIRED AND IT ONLY WORKED A FEW DAYS. THE RESULT IS NO AIR CONDITION SYSTEM, INOPERATIVE. I HAVE PUT SPENT SO MUCH MONEY TO GET THE SYSTEM FIXED. *AK
NHTSA ODI #10081242
112,500 miles · Jun 23, 2004
Steering
CAR STARTED SHAKING VIOLENTLY AT AROUND 55-65, TOOK IT TO THE MECHANIC AND TIE RODS HAD TO BE REPLACED. HAS MUCH OTHER DAMAGE (MAYBE PARTLY DUE TO THE BAD TIE RODS OR MAYBE DUE TO THE DEFICIENT DESIGN) THAT I CAN FILE OTHER REPORTS ON IF NEEDED.*AK
NHTSA ODI #10078700
NHTSA investigations
5DP04007 · Fuel Rail, Brake Fluid, Chassis
Opened Oct 13, 2004 · Closed Oct 27, 2004
Status: closed (inferred from source dates) · Fuel System, Gasoline:fuel Injection System:fuel Rail; Service Brakes, Hydraulic:fluid; Structure:frame And Members
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
Additional source detail variants (3)
Fuel System, Gasoline:fuel Injection System:fuel Rail
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
Service Brakes, Hydraulic:fluid
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
Structure:frame And Members
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
EA03011 · Auto Trans IGNITION-PARK Interlock
Opened Jul 17, 2003 · Closed Jan 30, 2004
Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:lever And Linkage:floor Shift
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
Additional source detail variants (2)
Power Train:automatic Transmission
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
Power Train:automatic Transmission:lever And Linkage:floor Shift
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
EA99031 · Steering System Rack And Pinion
Opened Oct 29, 1999 · Closed Sep 13, 2001
Status: closed (inferred from source dates) · Steering
There is no summary currently available
PE99044 · Steering System Rack And Pinion
Opened Jun 28, 1999 · Closed Oct 29, 1999
Status: closed (inferred from source dates) · Steering
SINCE OPENING THE PRELIMINARY EVALUATION (PE), ODI HAS RECEIVED 6 ADDITIONAL COMPLAINTS.DURING THE PE IT WAS DETERMINED MULTIPLE FAILURE MODES ARE INVOLVED IN THIS MATTER.THE WARRANTY CLAIM RATE IS HIGH FOR A STEERING SYSTEM CONCERN.THE ISSUES REPORTED INVOLVE PREMATURE WEAR OUT AT THE RACK AND PINION INTERFACE WITH THE INNER TIE ROD END(S), BINDING AND STICKING OF THE STEERING GEAR, CRACKED OR BROKEN TIE ROD ENDS, SHEARED RACK AND PINION ASSEMBLY BOLTS, AND WEAR OUT OF THE RACK AND PINION MOUNT BUSHINGS.MANY OF THE COMPLAINANTS MENTION STEERING WONDER AND LOOSE STEERING.THREE OF THE MOST RECENT COMPLAINTS ALLEGE A COMPLETE LOSS OF STEERING DUE TO SHEARED BOLTS.ODI IS UPGRADING THIS PE IN ORDER TO PERFORM A THOROUGH TECHNICAL ANALYSIS OF THE VARIOUS SYSTEM FAILURE ALLEGATIONS AND TO QUANTIFY THE EFFECT THAT THESE FAILURES HAVE ON VEHICLE CONTROL.
RQ98018 · Fuel Injection Delivery System Fuel Leak
Opened Oct 7, 1998 · Closed Jul 8, 2002
Status: closed (inferred from source dates) · Fuel System, Gasoline:fuel Injection System
No summary supplied.