Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 75 of 505 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Steering. Review the 152 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine And Engine Cooling. Review the 83 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Fuel System, Gasoline. Review the 80 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
32 crash reports22 fire reports17 injury reports
What owners actually said
505 reports
Mileage unknown · Mar 14, 2001
Engine And Engine Cooling
WATER PUMP FAILED CAUSING TIMING BELT TO NEED TO BE REPLACED. THIS IS VERY EXPENSIVE AND VERY INCONVENIENT. THERE HAVE BEEN A LOT OF REPORTS ON THE FAILURE OF THE WATER PUMP IN THE 96 DODGE INTREPID AND THIS PROBLEM NEEDS TO BE ADDRESSED BY THE COMPANY! VEHICLE OVERHEATED ON INTERSTATE BOTH TIMES CAUSING SMOKE TO POUR FROM VEH…
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WATER PUMP FAILED CAUSING TIMING BELT TO NEED TO BE REPLACED. THIS IS VERY EXPENSIVE AND VERY INCONVENIENT. THERE HAVE BEEN A LOT OF REPORTS ON THE FAILURE OF THE WATER PUMP IN THE 96 DODGE INTREPID AND THIS PROBLEM NEEDS TO BE ADDRESSED BY THE COMPANY! VEHICLE OVERHEATED ON INTERSTATE BOTH TIMES CAUSING SMOKE TO POUR FROM VEHICLE.
NHTSA ODI #742445
Mileage unknown · Mar 12, 2001
Service Brakes, Hydraulic
CONSUMER HAD BRAKE PADS, CALIPERS AND ROTORS REPLACED 10 TIMES. BRAKES ARE MAKING A GRINDING SOUND, BRAKING DISTANCE INCREASES. DEALER CANNOT REMEDY SITUATION. *AK
NHTSA ODI #882779
Mileage unknown · Mar 7, 2001
Fuel System, Gasoline
UNDER NORMAL DRIVING CONDITIONS THE FUEL LINE FITTING FAILED AT THE POINT WHERE THE FUEL LINE ENTERS THE FUEL INJECTION RAIL. THE RESULT WAS A LARGE AMOUNT OF SPRAYED GAS ALL OVER THE TOP OF THE ENGINE. I WAS LUCKY THAT THE ENGINE WAS COLD AND THAT THE GAS DID NOT IGNITE FROM THE EXHAUST MANIFOLD OR A SPARK FROM THE ALTERNATO…
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UNDER NORMAL DRIVING CONDITIONS THE FUEL LINE FITTING FAILED AT THE POINT WHERE THE FUEL LINE ENTERS THE FUEL INJECTION RAIL. THE RESULT WAS A LARGE AMOUNT OF SPRAYED GAS ALL OVER THE TOP OF THE ENGINE. I WAS LUCKY THAT THE ENGINE WAS COLD AND THAT THE GAS DID NOT IGNITE FROM THE EXHAUST MANIFOLD OR A SPARK FROM THE ALTERNATOR. I MY OPINION THIS SHOULD NOT HAPPEN UNDER ANY CIRCUMSTANCE. IF THIS HAPPEND ON A SUMMER DAY THE CAR WOULD HAVE BEEN ENGULFED IN FLAMES IN A MATTER OF SECONDS. I FEEL THAT THIS WAS A SERIOUS ENOUGH DEFECT THAT I AM TAKING THE TIME TO FILL OUT THIS FORM. THE CAR IS SCHEDULED TO BE REPAIRED TOMORROW 3/8/01 SO THE PART IN QUESTION WILL BE AVAILABLE IF NEEDED. THE VEHICLE IS AT STEVENS DODGE IN MILFORD, CT (203) 876-6464 WHERE THE SERVICE IS TO BE PERFORMED. YOU CAN CONTACT ME IF YOU HAVE ANY QUESTIONS. MARC KAVULICH. *AK
NHTSA ODI #742081
Mileage unknown · Mar 6, 2001
Steering
DEFECTIVE PART UNABLE TO BE FIXED UPON COMPLAINTS TO DEALERSHIP AS THERE WERE NO LEAKS UNTIL IT WENT COMPLETELY OUT. SERIOUS SAFETY CONCERN! NO SAFETY DEFECT. *AK
NHTSA ODI #742007
Mileage unknown · Feb 23, 2001
SteeringSuspension
WHEN FIRST STARTING VEHICLE AND TURNING WHEELS THERE IS A LOUD SCRAPING SOUND COMING FROM FRONT END. ALSO, STEERING RACK AND PINION NEEDS TO BE REPLACED. *AK
NHTSA ODI #881363
Mileage unknown · Feb 22, 2001
Power Train
THIS CAR WAS BROUGHT OVER FROM CANADA AND THEN SOLD TO US BY AUTO NATION. WHEN WE WENT TO REGISTER THE CAR WITH THE SALES CONTRACT WHICH STATES THE MAKE OF THE CAR AS A DODGE WE HAD SOME PROBLEMS BECAUSE IT IS A CRYSLER. NOW WE HAVE A PROBLEM WHERE THE ODOMETER IS ONLY TRACKING .6 FOR EVERY MILE TRAVELED. WE ARE NOT SURE HO…
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THIS CAR WAS BROUGHT OVER FROM CANADA AND THEN SOLD TO US BY AUTO NATION. WHEN WE WENT TO REGISTER THE CAR WITH THE SALES CONTRACT WHICH STATES THE MAKE OF THE CAR AS A DODGE WE HAD SOME PROBLEMS BECAUSE IT IS A CRYSLER. NOW WE HAVE A PROBLEM WHERE THE ODOMETER IS ONLY TRACKING .6 FOR EVERY MILE TRAVELED. WE ARE NOT SURE HOW LONG THIS HAS BEEN A PROBLEM. THIS IS NOT SOMETHING THAT YOU WOULD NORMALY THINK TO CHECK. HOW EVER, THIS WOULD INDICATE A PROBLEM OF HOW MANY ACTUAL MILES ARE ON THIS CAR. WE ARE SPEAKING WITH AUTO NATION AND THEY SEEM TO THINK THAT THIS IS NOT THERE PROBLEM. I FEEL THAT THIS IS FRAUD ON THERE PART. WHEN THIS CAR WAS BROUGHT FROM CANADA SOME ONE DID NOT ADJUST THE ODOMETER CORRECTLY. I WOULD LIKE TO SEE SOME ACTION ON THIS. THANK YOU FOR YOUR TIME. TRACI SUTTON. *AK
NHTSA ODI #741331
Mileage unknown · Feb 14, 2001
Air BagsCrashInjury
VEHICLE SKIDDED ON BLACK ICE, HITTING HEAD ON TELEPHONE, AND ANOTHER VEHICLE SWIPED CONSUMER'S VEHICLE. CONSUMER'S VEHICLE WAS GOING APPROXIMATELY 35MPH BEFORE SLIDING. DEALER WAS NO HELP IN GIVING INFORMATION ABOUT DEPLOYMENT OF THE AIRBAG. *AK AN INDEPENDENT INVESTIGATOR STATED THAT THE IMPACT WAS ABSORBED BY THE VEHI…
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VEHICLE SKIDDED ON BLACK ICE, HITTING HEAD ON TELEPHONE, AND ANOTHER VEHICLE SWIPED CONSUMER'S VEHICLE. CONSUMER'S VEHICLE WAS GOING APPROXIMATELY 35MPH BEFORE SLIDING. DEALER WAS NO HELP IN GIVING INFORMATION ABOUT DEPLOYMENT OF THE AIRBAG. *AK AN INDEPENDENT INVESTIGATOR STATED THAT THE IMPACT WAS ABSORBED BY THE VEHICLE'S CRUSH POINTS AND THAT THE THRESHOLD FOR AIR BAG DEPLOYMENT WAS NOT MET, 1 PERSON WAS INJURED IN ACCIDENT. *SLC
NHTSA ODI #880526
Mileage unknown · Feb 14, 2001
Steering
STEERING WHEEL BECAME HARD TO TURN AT SLOW SPEED (5 MPH) AND WOULD NOT TURN AT ALL WHEN VEHICLE CAME TO A STOP. *AK
NHTSA ODI #740904
Mileage unknown · Feb 12, 2001
Steering
WHEN IT WAS COLD OUT WE HEARD A CHUNK NOISE FROM THE FRONT UNDER THE CAR WHEN THE STEERING WHEEL WAS TURNED IN EITHER DIRECTION . THIS WENT AWAY WHEN IT WARMED UP IN ABOUT 5 MINUTES. WE TOOK I T TO THE DEALER AND HE TOLD US IT WAS THE RACK AND PINION AND IT NEEDED TO BE REPLACED. WE DID NOT BELEIVE THAT THIS WAS AN ITEM THAT …
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WHEN IT WAS COLD OUT WE HEARD A CHUNK NOISE FROM THE FRONT UNDER THE CAR WHEN THE STEERING WHEEL WAS TURNED IN EITHER DIRECTION . THIS WENT AWAY WHEN IT WARMED UP IN ABOUT 5 MINUTES. WE TOOK I T TO THE DEALER AND HE TOLD US IT WAS THE RACK AND PINION AND IT NEEDED TO BE REPLACED. WE DID NOT BELEIVE THAT THIS WAS AN ITEM THAT SHOULD EVER HAVE TO BE REPLACED ,ESPECAILLY AT $1300, SO WE CONTACTED THE MANUFACTURER AND WE RECEIVED A LETTER TELLING US THEY COULD NOT HELP BECAUSE IT WAS OUT OF WARRANTY. I ASKED A SALESMAN HOW COULD A 4 YEAR OLD CAR HAVE TO HAVE THE RACK AND PINION REPLACED AND HE TOLD ME IT WAS QUITE COMMON.*AK
NHTSA ODI #740804
Mileage unknown · Feb 2, 2001
Engine And Engine CoolingFuel System, GasolineSteering
WE HAVE HAD THREE FUEL RAIL PROBLEMS THEY WERE ALL COVERED UNDER RECALL NOTICE. I DONT THINK THAT IT SHOULD HAVE TO BE CORRECTED THAT MANY TIMES. THE WATER PUMP WENT OUT A FEW WEEKS AFTER WE BOUGHT IT DEALER REPAIRED IT. THE STEERING RACK WENT OUT 2 WEEKS AFTER WE BOUGHT IT DEALER REPLACED. THE TIE ROD BOLTS CAME OUT 6MONTHS O…
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WE HAVE HAD THREE FUEL RAIL PROBLEMS THEY WERE ALL COVERED UNDER RECALL NOTICE. I DONT THINK THAT IT SHOULD HAVE TO BE CORRECTED THAT MANY TIMES. THE WATER PUMP WENT OUT A FEW WEEKS AFTER WE BOUGHT IT DEALER REPAIRED IT. THE STEERING RACK WENT OUT 2 WEEKS AFTER WE BOUGHT IT DEALER REPLACED. THE TIE ROD BOLTS CAME OUT 6MONTHS OF STEERING WAS REPLACED. DEALER REPLACED. THERE STILLIS A PROBLEM WITH TRANSMISSION AND THE LINES. ALSO WITH THE OIL SENDING UNIT . I THINK THIS CAR IS A REAL LEMON. HOW MANY MAJOR COMPONENTS OF A CAR CAN FAIL THERE ARE A FEW MORE THAT I HAVE NOT REPORTED ON THIS FORM LOWER INTAKE GASKET TIE ROD BOLTS . I THINK THE COMPANY SHOULD BUY BACK THIS CAR BECAUSE THERE ARE TOO MANY MAJOR PROBLEMS WITH IT FOR ONLY BEING 5 YEARS OLD. *AK
ON CERTAIN PASSENGER VEHICLES, THE FLOOR SHIFTER IGNITION-PARK INTERLOCK MAY FAIL AND ALLOW THE SHIFTER TO BE MOVED OUT OF THE PARK POSITION WITH THE KEY REMOVED. AN INOPERATIVE INTERLOCK MAY ALSO ALLOW THE KEY TO BE REMOVED WHEN THE SHIFTER HAS NOT BEEN PLACED IN THE PARK POSITION.
Consequence & remedy
Consequence: EITHER CIRCUMSTANCE MAY RESULT IN THE VEHICLE ROLLING AWAY WITHOUT WARNING.
Remedy: DEALERS WILL INSTALL A NEW LOAD-LIMITING PUSH ROD INTO THE FLOOR SHIFTER LEVER OF THE AFFECTED VEHICLES. OWNER NOTIFICATION BEGAN ON JUNE 14, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: PASSENGER VEHICLES BUILT WITH 3.5L ENGINES. THE FUEL INJECTION DELIVERY SYSTEM CAN LEAK FUEL FROM SOME OF THE SEALING O-RINGS OR FROM HAIR LINE CRACKS IN THE THERMOSET FUEL INJECTION RAIL.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL RAIL O-RINGS AND REINFORCE THE OUTLET (PASSENGER) SIDE FUEL RAIL. VEHICLES SHOWING FUEL LEAKAGE ON THE OUTLET FUEL RAIL MUST HAVE THE OUTLET RAIL REPLACED WHICH INCLUDES CHANGING THE UPPER AND LOWER INJECTOR O-RINGS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS OR FROM A CRACKED FUEL LINE, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
5
DP04007 · Fuel Rail, Brake Fluid, Chassis
Opened Oct 13, 2004 · Closed Oct 27, 2004
Status: closed (inferred from source dates) · Fuel System, Gasoline:fuel Injection System:fuel Rail; Service Brakes, Hydraulic:fluid; Structure:frame And Members
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
Service Brakes, Hydraulic:fluid
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
Structure:frame And Members
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
EA03011 · Auto Trans IGNITION-PARK Interlock
Opened Jul 17, 2003 · Closed Jan 30, 2004
Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:lever And Linkage:floor Shift
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
Additional source detail variants (2)
Power Train:automatic Transmission
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
Power Train:automatic Transmission:lever And Linkage:floor Shift
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
EA99031 · Steering System Rack And Pinion
Opened Oct 29, 1999 · Closed Sep 13, 2001
Status: closed (inferred from source dates) · Steering
There is no summary currently available
PE99044 · Steering System Rack And Pinion
Opened Jun 28, 1999 · Closed Oct 29, 1999
Status: closed (inferred from source dates) · Steering
SINCE OPENING THE PRELIMINARY EVALUATION (PE), ODI HAS RECEIVED 6 ADDITIONAL COMPLAINTS.DURING THE PE IT WAS DETERMINED MULTIPLE FAILURE MODES ARE INVOLVED IN THIS MATTER.THE WARRANTY CLAIM RATE IS HIGH FOR A STEERING SYSTEM CONCERN.THE ISSUES REPORTED INVOLVE PREMATURE WEAR OUT AT THE RACK AND PINION INTERFACE WITH THE INNER TIE ROD END(S), BINDING AND STICKING OF THE STEERING GEAR, CRACKED OR BROKEN TIE ROD ENDS, SHEARED RACK AND PINION ASSEMBLY BOLTS, AND WEAR OUT OF THE RACK AND PINION MOUNT BUSHINGS.MANY OF THE COMPLAINANTS MENTION STEERING WONDER AND LOOSE STEERING.THREE OF THE MOST RECENT COMPLAINTS ALLEGE A COMPLETE LOSS OF STEERING DUE TO SHEARED BOLTS.ODI IS UPGRADING THIS PE IN ORDER TO PERFORM A THOROUGH TECHNICAL ANALYSIS OF THE VARIOUS SYSTEM FAILURE ALLEGATIONS AND TO QUANTIFY THE EFFECT THAT THESE FAILURES HAVE ON VEHICLE CONTROL.
RQ98018 · Fuel Injection Delivery System Fuel Leak
Opened Oct 7, 1998 · Closed Jul 8, 2002
Status: closed (inferred from source dates) · Fuel System, Gasoline:fuel Injection System
No summary supplied.
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