Electrical System. Review the 815 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 293 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes, Hydraulic. Review the 133 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

23 crash reports16 fire reports12 injury reports

Steering complaints

54 reports

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186,601 miles · Feb 1, 2017

Electronic Stability Control (esc)Service BrakesSteering

THE CLOCK SPRING IN MY GRAND CARAVAN FAILED AND CAUSES THE BAS AND ESP SYSTEM TO APPLY BRAKES RANDOMLY BEFORE FAILING AND OFFERING NO TRACTION CONTROL. THIS HAPPENS EACH TIME I START DRIVING FORWARD AND IS WORST WHEN GOING FROM A STOP SIGN AROUND A TURN. *TR

NHTSA ODI #10948900

180,000 miles · Dec 10, 2016

Steering

THE ESP BAS LIGHT HAS RANDOMLY COME ON AND THE SYSTEM IS AUTOMATICALLY APPLYING BRAKES UNNECESSARILY. THIS MAKES IT TOUGH TO CONTROL THE VEHICLE AT TIMES. THIS FIRST OCCURRED WHEN STARTING THE VAN STATIONARY IN A DRIVEWAY, THE LIGHT HAS REMAINED ON DRIVING ON STREETS AND HIGHWAYS AND HAS THE GREATEST EFFECT WHEN TURNING.

NHTSA ODI #10934436

Mileage unknown · Oct 28, 2016

Electronic Stability Control (esc)Service BrakesSteering

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WHILE DRIVING DOWN THE ROAD THE VAN LOSES COMPLETE POWER--STEERING, BRAKES. ELECTRONIC STABILITY/TRACTION CONTROL LIGHT COMES ON. VERY SCARY/DANGEROUS SITUATION. WITH MY 2 YEAR OLD IN THE VAN!! I CAN USUALLY PULL OFF TO THE SIDE OF THE ROAD WITHOUT ANY POWER STEERING OR POWER BRAKES. AFTER GETTING THE VAN TO A STOP AND SHUTTING OFF THE IGNITION, THE VAN WILL FIRE RIGHT UP AND NOT HAVE ANY PROBLEMS FOR MAYBE A FEW DAYS. THEN IT HAPPENS AGAIN. TODAY GETTING IT TO THE SIDE OF THE ROAD AND TURNING IT OFF BECAME A BIGGER PROBLEM WHEN THE VAN THAN DIDN'T WANT TO TURN OVER IT WOULD ACT LIKE IT WAS GOING TO AND THAN NOT THIS PERSISTED FOR 25MIN AND FINALLY TURNED OVER AS I REMAINED PULLED OVER ON A HILL WITH MY SON IN THE CAR NOT A SAFE SITUATION I HAVE HAD IT IN THE SHOP NUMEROUS TIMES TO TRY AND DIAGNOSIS WITH ABSOLUTELY NO LUCK AND FOR THEM TO MAKE ME FEEL LIKE I AM MAKING THIS UP! *TR

NHTSA ODI #10919765

130,000 miles · Jun 3, 2016

Air BagsElectrical SystemService BrakesCrash

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TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING 45 MPH, THE BRAKES AND STEERING FAILED AND THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A LARGE ROCK AND THE VEHICLE LANDED IN A DITCH. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

NHTSA ODI #10872430

153,000 miles · May 1, 2016

EngineService BrakesSteering

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THIS VAN DIES WHILE IN OPERATION, MOST OFTEN WITHIN THE FIRST 5 MILES OF DRIVING IN THE MORNING. IT HAS GOTTEN TO THE POINT WHERE IT HAPPENS EVERY SINGLE DAY, SOMETIMES MULTIPLE TIMES A DAY. IT APPEARS TO HAPPEN MOST FREQUENTLY WHEN DECELERATING (UPON TAKING OUR FOOT OFF THE GAS, THE TACHOMETER BOUNCES WAY DOWN (~500RPM OR SO), THEN STUTTERS A BIT, THEN THE VEHICLE STALLS/DIES. THIS HAS HAPPENED WHILE TURNING AT AN INTERSECTION SEVERAL TIMES, AND WE NARROWLY ESCAPED A COLLISION. WE HAVE HAD 2 KEY FOB RECALLS PERFORMED, AS CHRYSLER HAD ATTRIBUTED THE PROBLEM TO FAULTY FOBS/IGNITION SWITCHES....THE MOST RECENT RECALL WAS PERFORMED LESS THAN 6 MONTHS AGO. NO CHANGE WAS NOTED AFTER THE RECALL WORK WAS PERFORMED. THE PROBLEM RARELY HAPPENS ON THE HIGHWAY, ALTHOUGH IT DID HAPPEN TO MY WIFE LAST WEEK WHILE SHE WAS AT HIGHWAY SPEED ON THE INTERSTATE. I'M LISTING TODAY'S DATE IN THE FIELD OF "WHEN DID THIS HAPPEN?", AS IT DID HAPPEN TO ME TODAY WHILE IN AN INTERSECTION, TURNING LEFT - I IMMEDIATELY SHIFTED INTO NEUTRAL AND RESTARTED IT, NARROWLY MISSING THE CAR TO MY RIGHT WHICH WAS ALSO TURNING LEFT...BUT IT HAPPENS VIRTUALLY EVERY DAY NOW.

NHTSA ODI #10862436

149,000 miles · Mar 13, 2016

Electrical SystemElectronic Stability Control (esc)Steering

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WHILE IN MOTION, THE VAN WILL COMPLETELY LOSE POWER FOR NO APPARENT REASON. THERE ARE NO WARNINGS, STRANGE SOUNDS OR ANY INDICATOR THAT IT IS ABOUT TO SHUT OFF. THE CAR JUST SHUTS OFF--THE POWER STEERING IS GONE, I CAN'T ACCELERATE OR KEEP MOVING AT CONSTANT SPEED. THE CAR IS COMPLETELY OFF AND CONTROL IS BARELY POSSIBLE. IT CAN HAPPEN ANYWHERE, INCLUDING AT STOP SIGNS, DRIVING ALONG THE ROAD, THE MIDDLE OF AN INTERSECTION, WHICH MAKES IT A SEVERE SAFETY ISSUE. ONCE IT IS IN PARK, IT CAN BE RESTARTED, USUALLY AIDED BY PUMPING THE GAS, AND THEN IT GOES ON AS IF NOTHING HAPPENED. HOWEVER, SHIFTING INTO PARK ISN'T ALWAYS AN OPTION WHEN YOU ARE DRIVING IN THE MIDDLE OF THE ROAD. THE CHECK ENGINE LIGHT DOES NOT COME ON, SO NO ERROR CODE IS PRODUCED. IT HAS BEEN TAKEN TO A DEALERSHIP SERVICE CENTER TWICE, BUT THE PROBLEM IS INTERMITTENT AND CANNOT BE DUPLICATED EASILY, SO THEY DON'T KNOW WHAT TO FIX, TELL US NOTHING IS WRONG AND SEND US ON OUR WAY. IT IS ALARMING THAT THEY DON'T GIVE MORE URGENCY TO FINDING A SOURCE, CONSIDERING THAT THE CAR TURNS OFF WHILE DRIVING. OUR IGNITION SWITCH/KEY HAVE BEEN REPLACED AFTER THE RECALL, WHICH WE WERE HOPING WAS THE CAUSE OF THE PROBLEM, BUT IT WAS NOT. IT IS STILL OCCURRING. I HAVE DONE AN INTERNET SEARCH AND IT SEEMS THAT THIS PROBLEM IS NOT UNIQUE TO ME. OTHER DRIVERS ARE EXPERIENCING THE SAME ISSUE. MINIVANS OFTEN CARRY CHILDREN IN THEM. IF THIS PROBLEM WERE TO OCCUR IN A BUSY INTERSECTION, THE RESULTS COULD BE DEVASTATING. I URGE YOU TO SEEK A SOLUTION/SOURCE TO THIS PROBLEM QUICKLY! I WISH WE COULD SIMPLY GO BUY A NEW CAR TO KEEP OUR FAMILY SAFE, BUT UNFORTUNATELY, THAT ISN'T OUR REALITY, AS WE ARE STILL WORKING TO PAY OFF THIS ONE, SO WE ARE HOPING THE PROBLEM WILL BE RESEARCHED AND RESOLVED PROMPTLY. YOU ARE WELCOME TO USE OUR VAN TO DO SO!

NHTSA ODI #10846317

78,960 miles · Oct 20, 2015

Air BagsElectronic Stability Control (esc)Steering

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WITHIN THE PAST SEVERAL WEEKS ON DRIVING VEHICLE 2 BLOCK, MY WARNING LIGHTS CAME ON RELATING TO ESP AND THE TRACTION CONTROL LIGHT INDICATING UPON EVALUATION BY A PRIVATE MECHANIC THAT ATTENTION WAS NEEDED IN THE STEERING COLUMN MECHANISM (AIR BAGS?), AND TRACTION CONTROL SENSOR "IDIOT" LIGHT APPEARED CAUSING VEHICLE TO GRASP THE PAVEMENT MORE THAN USUAL, MY TIRES APPEARED OKAY, AND I WAS ADVISED THAT WHEN THE ESP LIGHT COMES ON, TRACTION CONTROL IS AUTOMATIC...PLEASE SEND ME VERIFICATION THAT THIS IS A RECALL ISSUE. I PLAN TO HAVE MY VEHICLE TOWED BY AAA TO SCOTT ROBINSON CHRYSLER, DODGE IN TORRANCE AND WOULD REQUEST COVERAGE OF MY RENTAL VEHICLE FOR ONE WEEK.

NHTSA ODI #10783707

140,083 miles · Jul 23, 2015

Electrical SystemEngineSteering

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THE FIRST THING THAT HAPPENED WAS; WE WERE DRIVING DOWN THE ROAD AND THE VAN JUST STOPPED RUNNING. LUCKILY WE WERE ONLY GOING 20 MILES PER HOUR AND THERE WASNT A LOT OF TRAFFIC. THE POWER STEERING WASNT WORKING BUT MY HUSBAND WAS ABLE TO STEER THE VAN OFF THE ROAD TO SAFETY. WE CALLED AAA AND MY HUSBAND WENT TO THE STORE TO GET DRY GAS BECAUSE WE THOUGHT THAT THERE MAY HAVE BEEN MOISTURE IN THE TANK FROM CONDENSATION. WHEN HE GOT BACK TO THE VAN HE PUT IN THE DRY GAS AND HE DECIDED TO TRY TO TURN THE VAN ON AND IT TURNED OVER. WE WENT HOME AFTER THAT. AFTER THAT THE VAN SEEMS TO WORK FOR A WHILE, THEN ONE DAY MY HUSBAND CAME HOME FROM WORK AND TRIED TO SHUT THE VAN OFF, BUT IT WOULD NOT SHUT OFF. THE HORN STARTED BLOWING AND THE WIPES, WIPER FLUID, LIGHTS AND DOOR LOCKS WERE ALL WORKING ALL BY THEMSELVES. WE UNATTACHED THE WIRES TO THE BATTERY BUT THAT DID NOT WORK AND FINALLY STARTED PULLING FUSES UNTIL IT ALL STOPPED. HE DROVE TO WORK WITHOUT THE FUSES UNTIL WE COULD GET IT FIXED. I CALLED CHRYSLER AND THEY SAID THAT THERE WAS A RECALL AROUND MAY 2015. WE BROUGHT THE VAN INTO THE DEALER AND THEY REPLACED THE IGNITION MODULE AND GAVE US NEW KEY FOBS. THE VAN STALLED AGAIN ON THE WAY HOME FROM WORK AND WE CALLED AAA TO GET THE VAN AND TAKE IT BACK TO THE DEALERSHIP. THEY SAID THAT THEY CHECKED ALL THE ELECTRIC AND RAN A PURGE MONITOR TEST AND OTHERS. THE DEALERSHIP SAID THAT THEY COULD NOT FIND ANYTHING THE MATTER WITH THE VAN AND CHARGED US $200. JUST RECENTLY WE WERE DRIVING IN TRAFFIC AT AROUND 20 MILES PER HOUR AND THE VAN STALLED AGAIN. THIS TIME WE DID NOT HAVE TIME TO MOVE IT AND A TRUCK DRIVER HELPED TO PUSH US OUT OF TRAFFIC. MY HUSBAND TOOK THE WIRES OFF THE BATTERY AND PUT IT BACK ON AND THE VAN STARTED. WE WENT TO THE TOYOTA DEALERSHIP AND BOUGHT A CAR THAT DAY. WE STILL OWN THE VAN, BUT I AM AFRAID TO DRIVE IT.

NHTSA ODI #10736022

33,238 miles · Jun 9, 2015

Air BagsService BrakesSteeringCrash

TL* THE CONTACT OWNED A 2008 DODGE GRAND CARAVAN. WHILE MAKING A RIGHT TURN AT 5 MPH, THE STEERING WHEEL SHOOK VIOLENTLY AND SEIZED WITHOUT WARNING. IN ADDITION, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO A WALL AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO IN…

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NHTSA ODI #10724305

100,000 miles · May 22, 2015

Electrical SystemService BrakesSteering

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TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED AND THE STEERING AND BRAKING ABILITY SEIZED. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD TO A COMPLETE STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE RESTARTED NORMALLY AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE RECURRED FIVE ADDITIONAL TIMES. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (WIRELESS IGNITION NODE). THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

NHTSA ODI #10720967

Official recalls

20V396000 · Air Bags:frontal:driver Side:inflator Module; Steering: Steering Wheel/handle Bar

Jul 7, 2020

Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.

Consequence & remedy

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Steering: Steering Wheel/handle Bar

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

16V047000 · Air Bags:frontal

Jan 29, 2016

FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.

Consequence & remedy

Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.

14V373000 · Air Bags; Electrical System:ignition:switch

Jun 26, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Additional source detail variants (2)

Air Bags

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Electrical System:ignition:switch

14V055000 · SUSPENSION:REAR:AXLE:NON-POWERED Axle Assembly

Feb 11, 2014

Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.

Consequence & remedy

Consequence: Failure of the rear axle may increase the risk of a crash.

Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.

11V394000 · Air Bags:frontal; Air Bags:frontal:sensor/control MODULE-INACTIVE ; Equipment:appliance:air Conditioner

Aug 3, 2011

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.

Consequence & remedy

Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Additional source detail variants (3)

Equipment:appliance:air Conditioner

Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Air Bags:frontal:sensor/control MODULE-INACTIVE

Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Air Bags:frontal

Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

10V611000 · Equipment:appliance:air Conditioner

Dec 8, 2010

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. THESE VEHICLES MAY EXPERIENCE A WATER LEAK At THE HEATING AND AIR CONDITIONER (HVAC) DRAIN GROMMET WHICH CAN LEAD TO ILLUMINATION OF AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT.

Consequence & remedy

Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE HVAC DRAIN GROMMET FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

10V235000 · Electrical System:wiring

Jun 3, 2010

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY PASSENGER VEHICLES MANUFACTURED FROM FEBRUARY 2007 THROUGH SEPTEMBER 2009. SOME OF THE VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPERLY ROUTED WIRE HARNESS THAT MAY HAVE A CONDITION WHERE THE LOWER SLIDING DOOR HINGE BRACKET CAN MAKE CONTACT AND WEAR THROUGH THE WIRE INSULATION.

Consequence & remedy

Consequence: A SHORT CIRCUIT COULD OCCUR INSIDE THE SLIDING DOOR, OVERHEATING THE LATCH, POSSIBLY RESULTING IN A FIRE.

Remedy: CHRYSLER WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 15, 2010. OWNERS MAY CONTACT CHRYSLER TOLL-FREE AT 1-800-853-1403.

09V351000 · Service Brakes, Hydraulic

Sep 11, 2009

ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. THE REAR BRAKE LINES MAY HAVE BEEN IMPROPERLY ROUTED AND NOT SECURED PROPERLY DURING THE ALTERATION. IF NOT ROUTED AND SECURED PROPERLY, THE BRAKE LINES COULD RUB AGAINST THE VEHICLE CAUSING A BRAKE FLUID LEAK.

Consequence & remedy

Consequence: A BRAKE FLUID LEAK COULD RESULT IN A LOSS OF BRAKING ABILITY, POSSIBLY CAUSING A CRASH.

Remedy: ELDORADO NATIONAL AMERIVAN DEALERS WILL INSPECT THE VEHICLES AND IF THE BRAKE LINES WERE IMPROPERLY ROUTED THEY WILL BE CORRECTLY REINSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 13, 2009. OWNERS MAY CONTACT ELDORADO NATIONAL AT 1-800-955-9086. THESE MINIVANS HAVE BEEN ALTERED INTO WHEELCHAIR ACCESSIBLE VEHICLES BY ELDORADO. THIS RECALL IS NOT BEING CONDUCTED BY CHRYSLER GROUP LLC AND WILL NOT BE PERFORMED AT NO COST BY DODGE OR CHRYSLER DEALERS UNLESS THEY ARE ALSO AN ELDORADO NATIONAL DEALER.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

DP14004 · Totally Integrated Power Module Failure

Opened Sep 25, 2014 · Closed Jul 24, 2015

Status: closed (inferred from source dates) · Electrical System

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den

RQ14002 · Air Bag Non-Deployment/Engine Stall

Opened Jun 16, 2014 · Closed Mar 2, 2015

Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module

In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972

Additional source detail variants (2)

Air Bags

Electrical System:ignition:module