NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes, Hydraulic complaints
133 reportsClear category filter16,700 miles · Jun 8, 2011
Service Brakes, Hydraulic
I HAVE A 2008 DODGE GRAND CARAVAN WITH 16,700 MILES. DESPITE THE FACT THAT MY BRAKE PADS WERE NOT READY TO BE CHANGED, I HAD TO REPLACE THE ROTORS IN BOTH FRONT TIRES. I WAS HAVING DIFFICULTY BRAKING AT 35 MPH. *TR THE VAN WAS DRIVEN ONLY ONE HALF OF A MILE TO THE MECHANICS AND THE MECHANIC MEASURED THE TEMPERATURE OF THE AI…
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I HAVE A 2008 DODGE GRAND CARAVAN WITH 16,700 MILES. DESPITE THE FACT THAT MY BRAKE PADS WERE NOT READY TO BE CHANGED, I HAD TO REPLACE THE ROTORS IN BOTH FRONT TIRES. I WAS HAVING DIFFICULTY BRAKING AT 35 MPH. *TR THE VAN WAS DRIVEN ONLY ONE HALF OF A MILE TO THE MECHANICS AND THE MECHANIC MEASURED THE TEMPERATURE OF THE AIR NEAR THE FRONT TIRES AT 198 DEGREES F; THE REAR TIRES MEASURED 140 DEGREES.
NHTSA ODI #10405648
45,000 miles · Jun 6, 2011
Service Brakes, Hydraulic
2008 DODGE CARAVAN SE... BRAKE CALIPER SEIZED UP. CAUSED PREMATURE WEAR AND TEAR ON BOTH THE BRAKE PAD AND ROTOR. VEHICLE BEGINS TO SHAKE VIOLENTLY AT 30 MPH+. THE CALIPERS CAUSE BRAKES TO WEAR OUT BETWEEN 8000 MILES TO 14000 MILES, FAR SOONER THAN NORMAL WEAR AND TEAR WOULD CAUSE. DEALERSHIPS ARE REPAIRING FAULTY CAL…
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2008 DODGE CARAVAN SE... BRAKE CALIPER SEIZED UP. CAUSED PREMATURE WEAR AND TEAR ON BOTH THE BRAKE PAD AND ROTOR. VEHICLE BEGINS TO SHAKE VIOLENTLY AT 30 MPH+. THE CALIPERS CAUSE BRAKES TO WEAR OUT BETWEEN 8000 MILES TO 14000 MILES, FAR SOONER THAN NORMAL WEAR AND TEAR WOULD CAUSE. DEALERSHIPS ARE REPAIRING FAULTY CALIPERS UNDER "GOOD WILL" TICKETS, WHICH ARE TREATED LIKE A WARRANTY REPAIRS IN RESPECTS TO CHARGES TO THE VEHICLES OWNER. TECHNICIANS AT THE DEALERSHIP ALLUDED THAT THE 2008 AND 2009 MODEL YEAR FOR DODGE CARAVANS AND CHRYSLER TOWN AND COUNTRY VANS ARE KNOWN FOR SEVERE BRAKE PROBLEMS. SEIZED CALIPERS CAN ALSO CAUSE SEVERE SHIFTS IN THE STEERING WHILE BRAKING, WHICH COULD CAUSE COLLISIONS OR ACCIDENTS. THIS PROBLEM IS WIDELY KNOWN TO OWNERS WHO HAVE REPORTED IT TO MANY WEBSITES AND DEALERSHIPS. *TR
NHTSA ODI #10405294
35,569 miles · May 27, 2011
Service Brakes, Hydraulic
WHILE ON THE INTERSTATE IN WISCONSIN DRIVING AT ABOUT 65 MPH, THE LEFT REAR BRAKE ON MY DAUGHTER'S VAN SUDDENLY SEIZED. WHEN I PULLED OFF THE INTERSTATE, THE ENTIRE WHEEL WAS TOO HOT TO TOUCH AND THERE WAS A STRONG BURNING SMELL. FORTUNATELY THERE WAS A CHRYSLER DEALER RIGHT THERE. THEY TOLD ME THAT THE LEFT REAR CALIPER 'HUN…
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WHILE ON THE INTERSTATE IN WISCONSIN DRIVING AT ABOUT 65 MPH, THE LEFT REAR BRAKE ON MY DAUGHTER'S VAN SUDDENLY SEIZED. WHEN I PULLED OFF THE INTERSTATE, THE ENTIRE WHEEL WAS TOO HOT TO TOUCH AND THERE WAS A STRONG BURNING SMELL. FORTUNATELY THERE WAS A CHRYSLER DEALER RIGHT THERE. THEY TOLD ME THAT THE LEFT REAR CALIPER 'HUNG UP' ON THE BRAKE. THEY SAID THAT THE CALIPER ADAPTER WAS NEW TO THIS MODEL (2008), THAT THEY HAVE SEEN THIS BEFORE AND THAT CHRYSLER HAS A NEWER DESIGN BUT THE PART WAS ON BACK ORDER. THEY TOLD ME THAT THE PADS, CALIPERS AND ROTORS ON BOTH REAR BRAKES NEEDED TO BE REPLACED. THEY CLEANED AND LUBRICATED THE BRAKES AND I CONTINUED TO CHICAGO TO HAVE THE REPAIRS DONE THERE. LATER MY DAUGHTER TOLD ME THAT IN APRIL 2011, THE SAME THING HAD HAPPENED BUT ON THE RIGHT REAR BRAKE. AGAIN THIS WAS ON THE INTERSTATE. SHE HEARD A VERY LOUD SQUEALING. AFTER TAPPING THE BRAKES A FEW TIMES THE SOUND WENT AWAY AND SHE CONTINUED. THIS IS WHY THE DEALER SAID THAT THE RIGHT REAR BRAKE PADS, CALIPERS AND ROTOR ALSO NEEDED REPLACEMENT. WORSE, MY DAUGHTER'S BROTHER-IN-LAW BOUGHT THE SAME MODEL CARAVAN IN 2008. ON A TRIP TO VIRGINIA, ALSO ON THE INTERSTATE, THEIR BRAKES SEIZED IN THE SAME MANNER. WHEN WE GOT TO CHICAGO, I TOOK THE VAN INTO ROESCH CHRYSLER IN ELMHURST ILLINOIS. THEY REPLACED THE CALIPERS UNDER WARRANTY BUT CHARGED ME TO REPLACE THE PADS AND ROTORS. THE FACT THAT THIS HAS HAPPENED TWICE ON MY DAUGHTER'S VAN, THAT IT ALSO HAPPENED ON HER BROTHER-IN-LAW'S SAME MODEL/YEAR VAN, THAT THE CALIPER DESIGN WAS NEW IN 2008, THAT SINCE THEN A NEW CALIPER DESIGN HAS BEEN RELEASED ' LEADS ME TO BELIEVE THAT THE ORIGINAL CALIPER/BRAKE DESIGN IS DEFECTIVE AND SHOULD HAVE BEEN COVERED UNDER WARRANTY. MOREOVER, CHRYSLER SHOULD HAVE RECALLED THESE VEHICLES AS A SAFETY ISSUE GIVEN AN OVER HEATED WHEEL COULD HAVE CAUSED A HIGH SPEED BLOWOUT.
NHTSA ODI #10404766
89,002 miles · May 2, 2011
Service Brakes, HydraulicSuspension
I HAVE REPLACED MY BRAKES 3 TIMES SINCE I BOUGHT UTTER AND MOTORS 1 TIME THEY GET VERY HOT AND SMELL LIKE THEIR BURNING ALSO A POSSIBLE HUB BEARING IS GOING OUT ON PASSENGER SIDE LAST BUT NOT LEASE MY LIGHT ON RADIO IS NOT WORKING AS WELL. I'VE OBSERVED ON THE WEB SITE SEVERAL DODGE GRANDCARAVANS HAVE BEEN HAVING. *TR
NHTSA ODI #10398491
26,500 miles · Apr 26, 2011
Service Brakes, Hydraulic
THE BRAKES ON OUR 2008 DODGE GRAND CARAVAN SXT COMPLETELY RUSTED AT 26,500 MILES. AS OF 5/26/2011. PRIOR TO THAT (05/27/2010) THE BRAKES RUSTED AND LOCKED AT 19,844. THE CAR HAD TO BE TOWED ON A PLATFORM TRUCK BECAUSE TIRES, WHEELS ASSEMBLIES WERE COMPLETELY LOCKED AT THAT TIME. BRAKES HAVE BEEN PULSATING AND STARTED TO MAKE HAR…
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THE BRAKES ON OUR 2008 DODGE GRAND CARAVAN SXT COMPLETELY RUSTED AT 26,500 MILES. AS OF 5/26/2011. PRIOR TO THAT (05/27/2010) THE BRAKES RUSTED AND LOCKED AT 19,844. THE CAR HAD TO BE TOWED ON A PLATFORM TRUCK BECAUSE TIRES, WHEELS ASSEMBLIES WERE COMPLETELY LOCKED AT THAT TIME. BRAKES HAVE BEEN PULSATING AND STARTED TO MAKE HARMONIC SOUNDS IN THE MOST RECENT INCIDENT. BRAKES WERE SPONGY WITH THE PULSATING CREATING VIBRATION IN STEERING WHEEL. HAVE FORMALLY FILED A COMPLAINT TO CHRYSLER. CLERK AT CHRYSLER INDICATED UNUSUAL NUMBER OF CALLS BUT NO DETAIL, JUST THAT THEY'RE EXPERIENCING PROBLEMS WITH THE BRAKES INVOLVING DODGE CARAVAN AND TOWN AND COUNTRY. VAN IS AT DEALER BEING REPAIRED AT THIS TIME. *TR
NHTSA ODI #10397940
38,000 miles · Apr 6, 2011
Service Brakes, Hydraulic
I BOUGHT A USED 2008 DODGE CARAVAN WITH 34,000 MILES ON IT. THERE WAS A RECALL ON THE BRAKES AND ROTORS AT 38,000, CARMAX NEVER TOLD ME THAT. I ENDED UP REPLACING MY ROTORS TWICE SINCE NOV 2010 AND MY BRAKES 4 DIFFERENT TIMES. I SENT DODGE CHRYSLER A LETTER WITH MY INVOICES FOR REFUND WITH NO RESPONSE. AND NOW AGAIN DODGE IS TEL…
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I BOUGHT A USED 2008 DODGE CARAVAN WITH 34,000 MILES ON IT. THERE WAS A RECALL ON THE BRAKES AND ROTORS AT 38,000, CARMAX NEVER TOLD ME THAT. I ENDED UP REPLACING MY ROTORS TWICE SINCE NOV 2010 AND MY BRAKES 4 DIFFERENT TIMES. I SENT DODGE CHRYSLER A LETTER WITH MY INVOICES FOR REFUND WITH NO RESPONSE. AND NOW AGAIN DODGE IS TELLING ME THAT I NEED TO REPLACE THE ROTORS AND BRAKES. I DON'T HAVE THE MONEY, AND I SHOULD NOT HAVE TO CONTINUE TO PAY FOR THIS. I DRIVE A SPECIAL NEEDS DAUGHTER AND TWO SONS IN THIS VAN AND FEEL IT IS UNSAFE BUT ITS THE ONLY CAR WE HAVE AND NO ONE WILL HELP US. THANK YOU *TR
NHTSA ODI #10394447
Mileage unknown · Apr 4, 2011
Service Brakes, HydraulicTires
HERE WE GO AGAIN. FRONT BRAKE PROBLEMS AT 18,000 MILES ON A 2008 GRAND CARAVAN. THEN THE RECALL, NOW THE REAR BRAKES AT 35K. AFTER DISCUSSION WITH THE SERVICE MANAGER HE STATED THE REAR BRAKES COULD WEAR OUT AT 8K MILES(R U KIDDING ME) SOME SERVICE MANAGER. BACK BRAKES SHOULD LAST AT LEAST 40-50K WHEN NOT TOWING. THE REAR BRAK…
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HERE WE GO AGAIN. FRONT BRAKE PROBLEMS AT 18,000 MILES ON A 2008 GRAND CARAVAN. THEN THE RECALL, NOW THE REAR BRAKES AT 35K. AFTER DISCUSSION WITH THE SERVICE MANAGER HE STATED THE REAR BRAKES COULD WEAR OUT AT 8K MILES(R U KIDDING ME) SOME SERVICE MANAGER. BACK BRAKES SHOULD LAST AT LEAST 40-50K WHEN NOT TOWING. THE REAR BRAKE CALIBERS AND PADS HAVE THE SAME DEFECTS AS THE FRONT. I CHANGED THE REAR PADS AND 1 GLIDE WAS MISSING AND THAT PAD WAS WORN ALOT MORE THAN THE OTHER 3. THANKS DODGE, GREAT VEHICLE. ALSO WHO WAS THE GENIUS THAT CAME UP WITH THE 225 65 16 TIRE SIZE, NICE JOB. *TR
NHTSA ODI #10394212
Mileage unknown · Mar 15, 2011
Electrical SystemPower TrainService Brakes, Hydraulic
TL*THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN SHE STARTED THE VEHICLE, THE SPEEDOMETER WAS NON-FUNCTIONAL AND THE ENGINE, ESC AND ABS LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE TRANSMISSION ALSO HAD TO BE REPLACED IN JANUARY 2009 AND THE VEHICLE WOULD JERK INTERMITTENTLY. THE BRAKES WERE DEFEC…
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TL*THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN SHE STARTED THE VEHICLE, THE SPEEDOMETER WAS NON-FUNCTIONAL AND THE ENGINE, ESC AND ABS LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE TRANSMISSION ALSO HAD TO BE REPLACED IN JANUARY 2009 AND THE VEHICLE WOULD JERK INTERMITTENTLY. THE BRAKES WERE DEFECTIVE AND WERE REPLACED BY A LOCAL MECHANIC. IN 2010, THE INSTRUMENT PANEL SUDDENLY STOPPED WORKING; THE WINDSHIELD WIPERS AND TURN SIGNALS ALSO DID NOT FUNCTION. THE DEALER REPAIRED THE FAILURE. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED ASSISTANCE WITH THE OTHER ISSUES ASIDE FROM THE SPEEDOMETER AND LIGHTS ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT REPAIRED FOR THE SPEEDOMETER AND LIGHT FAILURE. THE CURRENT MILEAGE WAS APPROXIMATELY 57,000. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10390211
29,000 miles · Mar 14, 2011
Service Brakes, Hydraulic
MY WIFE CAME HOME FRIDAY(3/11/11) COMPLAINING THAT HER FRONT BRAKES WERE MAKING A GRINDING NOISE. SO THE FOLLOWING DAY I JACKED THE 2008 DODGE GRAND CARAVAN UP TO INSPECT FOR A PROBLEM AND FOUND THAT BOTH FRONT BRAKE ROTORS WERE WORN DOWN WITH METAL TO METAL CONTACT FROM THE BRAKE PADS. THE VAN HAS ONLY 29,000 MILES ON IT. BACK …
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MY WIFE CAME HOME FRIDAY(3/11/11) COMPLAINING THAT HER FRONT BRAKES WERE MAKING A GRINDING NOISE. SO THE FOLLOWING DAY I JACKED THE 2008 DODGE GRAND CARAVAN UP TO INSPECT FOR A PROBLEM AND FOUND THAT BOTH FRONT BRAKE ROTORS WERE WORN DOWN WITH METAL TO METAL CONTACT FROM THE BRAKE PADS. THE VAN HAS ONLY 29,000 MILES ON IT. BACK DURING OCTOBER WE GOT A LETTER FROM DODGE STATING WE NEEDED TO BRING OUR VAN IN FOR A BRAKE INSPECTION FOR THE FRONT BRAKES BECAUSE THERE WERE ISSUES OF PREMATURE FRONT PAD FAILURE SO WE COMPLIED. AT THAT TIME THEY NOTICED NO PROBLEM,BUT NOW I HAVE TO REPLACE BOTH FRONT ROTORS AND FRONT PADS ON A VEHICLE THAT ONLY HAS 29,000 MILES. THIS IS A KNOWN ISSUE FROM DODGE, BUT THEY STATE THERE IS ONLY A 12 MONTH 12,000 MILE WARRANTY FOR BRAKE PARTS/PROBLEMS. *TR
NHTSA ODI #10390022
46,270 miles · Mar 4, 2011
Service Brakes, Hydraulic
I WAS DRIVING MY VEHICLE DOWN THE ROAD, IT HAD BEEN ABOUT 10 MINUTES SINCE I HAD LEFT THE SERVICE DEPARTMENT OF MY LOCAL DODGE DEALER TO HAVE MY A/C SERVICED. MY REAR BRAKES HAD BEEN SERVICED LESS THAN 6,000 MILES PREVIOUSLY AND HAD BEEN CHECKED THE NIGHT BEFORE BY A JUST BRAKES TECHNICIAN. AS I WAS DRIVING I BEGAN TO HEAR SOME …
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I WAS DRIVING MY VEHICLE DOWN THE ROAD, IT HAD BEEN ABOUT 10 MINUTES SINCE I HAD LEFT THE SERVICE DEPARTMENT OF MY LOCAL DODGE DEALER TO HAVE MY A/C SERVICED. MY REAR BRAKES HAD BEEN SERVICED LESS THAN 6,000 MILES PREVIOUSLY AND HAD BEEN CHECKED THE NIGHT BEFORE BY A JUST BRAKES TECHNICIAN. AS I WAS DRIVING I BEGAN TO HEAR SOME SQUEALING. WHEN I STOPPED AT A RED LIGHT I NOTICED A HUGE AMOUNT OF SMOKE POURING OUT OF THE REAR OF MY CAR. I WAS ABLE TO ACCELERATE ENOUGH TO COAST IN TO THE JUST BRAKES SHOP WHERE TECHNICIANS LOOKED AT MY VEHICLE AND DISCOVERED A TOTAL BRAKE FAILURE OF MY REAR BRAKES. THE TEMPERATURE HAD REACHED SO HIGH THAT THE ASSEMBLY ITSELF WAS WHITE HOT AND SMOKING. HAD I NOT BEEN CLOSER TO THE SHOP MY BRAKES MIGHT HAVE FAILED BECAUSE THE PADS WERE TOTALLY DESTROYED WHEN THEY TOOK THEM OFF. I HAVE THE OLD PADS IN MY POSSESSION. *TR
NHTSA ODI #10386391
Official recalls
8Jul 7, 2020
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence & remedy
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Steering: Steering Wheel/handle Bar
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Jan 29, 2016
FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Consequence & remedy
Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
Jun 26, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Feb 11, 2014
Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.
Consequence & remedy
Consequence: Failure of the rear axle may increase the risk of a crash.
Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.
Aug 3, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence & remedy
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Additional source detail variants (3)
Equipment:appliance:air Conditioner
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags:frontal:sensor/control MODULE-INACTIVE
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags:frontal
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Dec 8, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. THESE VEHICLES MAY EXPERIENCE A WATER LEAK At THE HEATING AND AIR CONDITIONER (HVAC) DRAIN GROMMET WHICH CAN LEAD TO ILLUMINATION OF AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT.
Consequence & remedy
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE HVAC DRAIN GROMMET FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Jun 3, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY PASSENGER VEHICLES MANUFACTURED FROM FEBRUARY 2007 THROUGH SEPTEMBER 2009. SOME OF THE VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPERLY ROUTED WIRE HARNESS THAT MAY HAVE A CONDITION WHERE THE LOWER SLIDING DOOR HINGE BRACKET CAN MAKE CONTACT AND WEAR THROUGH THE WIRE INSULATION.
Consequence & remedy
Consequence: A SHORT CIRCUIT COULD OCCUR INSIDE THE SLIDING DOOR, OVERHEATING THE LATCH, POSSIBLY RESULTING IN A FIRE.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 15, 2010. OWNERS MAY CONTACT CHRYSLER TOLL-FREE AT 1-800-853-1403.
Sep 11, 2009
ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. THE REAR BRAKE LINES MAY HAVE BEEN IMPROPERLY ROUTED AND NOT SECURED PROPERLY DURING THE ALTERATION. IF NOT ROUTED AND SECURED PROPERLY, THE BRAKE LINES COULD RUB AGAINST THE VEHICLE CAUSING A BRAKE FLUID LEAK.
Consequence & remedy
Consequence: A BRAKE FLUID LEAK COULD RESULT IN A LOSS OF BRAKING ABILITY, POSSIBLY CAUSING A CRASH.
Remedy: ELDORADO NATIONAL AMERIVAN DEALERS WILL INSPECT THE VEHICLES AND IF THE BRAKE LINES WERE IMPROPERLY ROUTED THEY WILL BE CORRECTLY REINSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 13, 2009. OWNERS MAY CONTACT ELDORADO NATIONAL AT 1-800-955-9086. THESE MINIVANS HAVE BEEN ALTERED INTO WHEELCHAIR ACCESSIBLE VEHICLES BY ELDORADO. THIS RECALL IS NOT BEING CONDUCTED BY CHRYSLER GROUP LLC AND WILL NOT BE PERFORMED AT NO COST BY DODGE OR CHRYSLER DEALERS UNLESS THEY ARE ALSO AN ELDORADO NATIONAL DEALER.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
RQ14002 · Air Bag Non-Deployment/Engine Stall
Opened Jun 16, 2014 · Closed Mar 2, 2015
Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Additional source detail variants (2)
Air Bags
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
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