NHTSA owner reports · September 18, 2026 snapshot.
Exterior Lighting complaints
48 reportsClear category filter84,000 miles · Apr 5, 2013
Electrical SystemExterior LightingVisibility/wiper
THE FIRST INCIDENT OCCURRED WHILE CARE WAS SITTING IN THE DRIVEWAY, NO KEY IN IT. HORN STARTED GOING WIPERS AND WIPER FLUID STARTED GOING FULL SPEED, AND LIGHTS STARTED FLASHING, DOOR LOCKS ENGAGED AND COULD NOT BE STOPPED BY KEY FOB. THIS CONTINUED FOR ABOUT 10 MINUTES. I HAD TO PULL THE FUSES AND DISCONNECT THE BATTERY TO GET …
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THE FIRST INCIDENT OCCURRED WHILE CARE WAS SITTING IN THE DRIVEWAY, NO KEY IN IT. HORN STARTED GOING WIPERS AND WIPER FLUID STARTED GOING FULL SPEED, AND LIGHTS STARTED FLASHING, DOOR LOCKS ENGAGED AND COULD NOT BE STOPPED BY KEY FOB. THIS CONTINUED FOR ABOUT 10 MINUTES. I HAD TO PULL THE FUSES AND DISCONNECT THE BATTERY TO GET IT TO STOP. TOOK THE CAR TO DEALERSHIP TWICE WHO STATED THERE IS NOTHING WRONG WITH THE VAN. THE VAN CONTINUES TO DO THIS INTERMITTENTLY. MOST RECENT INCIDENT DRIVING DOWN THE HIGHWAY 60 MPH WITH CHILDREN IN THE CAR WHEN ALL THE PREVIOUS SYMPTOMS STARTED TO OCCUR AND GAUGES WOULD DROP TO ZERO AND THEN BACK UP OVER AND OVER AGAIN. ALL LIGHTS WENT OUT AT THIS TIME AND TRANSMISSION BEGAN MALFUNCTIONING. I WAS BARELY ABLE TO PULL THE CAR OFF TO THE SIDE OF THE ROAD WHERE IT CONTINUED TO DO THIS FOR 15 MINUTES. THE THIRD TIME I TOOK IT IN THEY REPORTED IT WAS MY TIPM AND WANT OVER $1100 TO REPLACE IT. I CALLED DODGE CUSTOMER SERVICE AND EXPLAINED THE ISSUE HOPING THEY WOULD FIX IT WITHOUT COST TO ME OR OFFER SOME SOLUTION. THEIR REP WAS VERY RUDE AND TOLD ME TO TRY WHAT THE DEALERSHIP SUGGESTED. I EXPRESSED HOW IT IS A DESIGN/MANUFACTURING FLAW AND GOT THE REPLY, "WELL MA'AM, THERE IS NO RECALL ON THIS SO THERE IS NOTHING WE CAN DO". I INFORMED HIM I WOULD NEVER BUY ANOTHER DODGE/CHRYSLER VEHICLE AND RECEIVED THE REPLY "OK, HAVE A GOOD DAY". HE THEN HUNG UP ON ME. THIS IS A SERIOUS SAFETY ISSUE AND AFTER READING MANY FORUMS HAVE REALIZED I AM NOT THE ONLY ONE EXPERIENCING THIS ISSUE...DODGE NEEDS TO BE HELD ACCOUNTABLE! *TR
NHTSA ODI #10507296
60,500 miles · Mar 27, 2013
Electrical SystemExterior Lighting
THIS INCIDENT HAS HAPPENED 3 OTHER TIMES IN THE PAST. THE FIRST INCIDENT AT ABOUT 5,000 MILES AND THE SECOND INCIDENT AT 22,000 AND A THIRD INCIDENT AT ABOUT 45,000. THIS LAST INCIDENT OCCURRED ON THE HIGHWAY TRAVELING AT ABOUT 67 MPH. THE HEADLAMPS TURN OFF AND THE HORN BLARES CONSTANT. THE WINDSHIELD WIPERS GO AT FULL SPEED (…
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THIS INCIDENT HAS HAPPENED 3 OTHER TIMES IN THE PAST. THE FIRST INCIDENT AT ABOUT 5,000 MILES AND THE SECOND INCIDENT AT 22,000 AND A THIRD INCIDENT AT ABOUT 45,000. THIS LAST INCIDENT OCCURRED ON THE HIGHWAY TRAVELING AT ABOUT 67 MPH. THE HEADLAMPS TURN OFF AND THE HORN BLARES CONSTANT. THE WINDSHIELD WIPERS GO AT FULL SPEED (FRONT AND BACK) AND THE FLUID IS SPRAYING EVERYWHERE. THE DOORLOCKS BEGIN TO FLICKER IN THE OPEN AND LOCK POSITION. THE BRAKE LIGHTS ARE ALSO SHUT OFF BUT THE REVERSE LIGHTS ARE LIT UP. THE TACHOMETER AND SPEEDOMETER GO TO ZERO. YOU CAN MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD AND TRY TO SHUT OFF THE VEHICLE, BUT TO YOUR SURPRISE THE VEHICLE DOESN'T SHUT OFF. IT KEEPS RUNNING! SO AS YOU ARE SITTING THERE WONDERING WHAT TO DO AND UNLOCK YOUR DOOR MANUALLY AND THEN YOU HAVE TO UNHOOK THE BATTERY AND SOMEHOW THAT WORKS. IF YOU ARE LUCKY WHEN YOU CONNECT THE BATTERY BACK IN THE SYSTEM GOES BACK TO NORMAL. IF YOUR UNLUCKY THE HORN AND WINDSHIELD WIPERS ARE STILL GOING STRONG ALONG WITH ALL THE OTHER ISSUES. EITHER WAY THIS SYSTEM MALFUNCTION IS BEING REPORTED ALL OVER THE INTERNET AND DODGE HASN'T RESPONDED. THEY ARE REPORTING A TIPM (TOTAL IGNITION POWER MODULE) APPARENTLY THE PART IS IN SUCH DEMAND THAT YOU CANNOT ORDER BECAUSE THEY ARE BACKORDERED UP TO 800 UNITS. *TR
NHTSA ODI #10504768
40,000 miles · Feb 24, 2013
Electrical SystemExterior Lighting
AFTER SHUTTING VEHICLE OFF THE HEADLIGHTS, INTERIOR LIGHTS, OR PARKING LIGHTS WILL STAY ON INDEFINITELY, RESULTING IN DRAINING THE BATTERY TO ZERO. THE ONLY SOLUTION IS TO DISCONNECT THE BATTERY FOR TEN MINUTES. DEALER COULD NOT DIAGNOSE PROBLEM. *TR
NHTSA ODI #10499892
56,000 miles · Nov 20, 2012
Exterior LightingVisibility/wiper
I WAS DRIVING HOME AT 10:30 AT NIGHT ON THURSDAY THE 15TH OF NOVEMBER 2012 DRIVING 65 MPH ON STATE HIGHWAY 64 IN PAWNEE COUNTY OKLAHOMA AND THE WINDSHIELD WIPERS WENT ON BY THEMSELVES AND THEN THE HEAD LIGHTS WENT OFF BY THEMSELVES. I TOOK THE VEHICLE TO THE DODGE DEALER AND THEY RECOMMENDED THAT I REPLACE A CLOCK SPRING BUT WER…
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I WAS DRIVING HOME AT 10:30 AT NIGHT ON THURSDAY THE 15TH OF NOVEMBER 2012 DRIVING 65 MPH ON STATE HIGHWAY 64 IN PAWNEE COUNTY OKLAHOMA AND THE WINDSHIELD WIPERS WENT ON BY THEMSELVES AND THEN THE HEAD LIGHTS WENT OFF BY THEMSELVES. I TOOK THE VEHICLE TO THE DODGE DEALER AND THEY RECOMMENDED THAT I REPLACE A CLOCK SPRING BUT WEREN'T EVEN SURE IF THAT WOULD FIX THE HEADLIGHT ISSUE. NOT TO MENTION CHARGING ME $300 FOR THE PART WHEN I HAVE THE EXTENDED ELECTRONICS WARRANTY ON THE VEHICLE. I FEEL THAT THIS IS A VERY MAJOR SAFETY ISSUE AND DODGE NEEDS TO LOOK INTO IT FURTHER AND CORRECT THE ISSUE AT NO CHARGE TO THE OWNERS, THIS IS OBVIOUSLY A MANUFACTURER DEFECT. THERE IS NO REASON THIS VEHICLE SHOULD HAVE THIS ISSUE. IT IS A LIABILITY TO DODGE IF NOT CORRECTED. PLEASE LOOK INTO THIS ISSUE AS IT COULD END UP COSTING SOMEONE THEIR LIFE. I WOULD LIKE TO MAKE SURE THAT THIS GETS LOOKED INTO. PLEASE SEND ME A SUPERVISORS NUMBER OR EMAIL SO I MAKE SURE THIS GETS ATTENTION. IF I DO NOT HEAR SOMETHING BACK WITHIN 48 HOURS, I WILL CONTACT THE SECRETARY OF TRANSPORTATION MYSELF, A MR. RAY LAHOOD THROUGH SENATOR COBURN. I AM REALLY PISSED OFF ABOUT THE SITUATION. YOU DRIVE DOWN A ROAD WITH YOUR FAMILY IN THE DARK OF NIGHT AND UNEXPECTEDLY YOUR HEADLIGHTS GO OUT AND YOU RISK YOUR FAMILIES LIFE. DODGE DIDN'T ACT LIKE IT WAS A BIG DEAL, BUT IT COULD END UP BEING A MAJOR LIABILITY FOR THEM IF THEY DO NOT REMEDY THE SITUATION. *TR
NHTSA ODI #10485264
51,000 miles · Oct 23, 2012
Electrical SystemExterior LightingVisibility/wiper
UPON ENTERING VEHICLE PRESSING KEYFOB TO UNLOCK ANY DOOR OR HATCH THE HORN WOULD START TO SOUND, THE WINDSHIELD WIPERS (FRONT AND REAR) WOULD START TO GO ON ITS ON INCLUDING WINDSHIELD WIPER FLUID AS WELL, LIGHTS WOULD START TO FLASH AS WELL. I WOULD HAVE TO OPEN UP THE HOOD AND HIT THE FUSE BOX LOCATED NEXT TO THE BATTERY ON TH…
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UPON ENTERING VEHICLE PRESSING KEYFOB TO UNLOCK ANY DOOR OR HATCH THE HORN WOULD START TO SOUND, THE WINDSHIELD WIPERS (FRONT AND REAR) WOULD START TO GO ON ITS ON INCLUDING WINDSHIELD WIPER FLUID AS WELL, LIGHTS WOULD START TO FLASH AS WELL. I WOULD HAVE TO OPEN UP THE HOOD AND HIT THE FUSE BOX LOCATED NEXT TO THE BATTERY ON THE DRIVERS SIDE FIREWALL JUST TO GET IT TO STOP. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP ON SEVERAL OCASSIONS TO NO AVAIL BECAUSE THEY CANNOT DUPLICATE THE PROBLEM AND NOW I AM OUT A DIAGNOSTIC FEE OF $94.00 X2 AND THE COST OF A RENTAL CAR BOTH TIMES FOR MY WIFE AND THREE CHILDREN BECAUSE MY 100% FULL WARRANTY DOES NOT COVER THE COST OF THE RENTAL BECAUSE THE PROBLEM COULD NOT BE DUPLICATED. AFTER SEARCHING AND READING ABOUT THIS PROBLEM THAT MY WIFE AND I ARE HAVING WITH THIS CARA VAN I THINK SOMETHING SHOULD BE DONE BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED BY THE CARAVAN DOING SOMETHING THAT IT WAS NOT ASKED TO DO!!!! *TR
NHTSA ODI #10481561
90,000 miles · Aug 16, 2012
Electrical SystemExterior Lighting
WENT TO TURN MY LIGHTS ON AND THEY TURNED ON THEN OFF THEN ON AGAIN AND THEN OFF. AND NOW THEY WILL NOT TURN ON. EVERYTHING ELSE WORKS, PARKING LIGHTS, DIMMER ETC. I HAD A DIAGNOSTIC RUN AND IT SHOWED THE FOLLOWING TROUBLE CODES: B162F,B,C ; B1633, B1634, B1637. WHICH ALL POINTS TO THE TIPM CONTROL MODULE. SO I CALLED THE S…
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WENT TO TURN MY LIGHTS ON AND THEY TURNED ON THEN OFF THEN ON AGAIN AND THEN OFF. AND NOW THEY WILL NOT TURN ON. EVERYTHING ELSE WORKS, PARKING LIGHTS, DIMMER ETC. I HAD A DIAGNOSTIC RUN AND IT SHOWED THE FOLLOWING TROUBLE CODES: B162F,B,C ; B1633, B1634, B1637. WHICH ALL POINTS TO THE TIPM CONTROL MODULE. SO I CALLED THE SHOP, THEY CALLED TO FIND THE PART AND THERE IS NONE AVAILABLE. THERE ARE ON BACKORDER, ABOUT 800 OF THEM TO BE EXACT. SO THAT MEANS THAT I HAVE NO HEADLIGHTS UNTIL 800 OTHER PEOPLE GET THERES. NEXT THING TO GO IS THE WIPERS, HORN AND THEN THE CAR TO SHUT OFF AS I'M DRIVING. OBVIOUSLY IF 800 OF THESE ARE ON BACK ORDER THERE IS AN ISSUE WITH THEM. *TR
NHTSA ODI #10471143
45,000 miles · Jul 31, 2012
Exterior Lighting
THE HEADLAMPS ON MY VAN TURN THEMSELVES OFF AT RANDOM TIMES. THEY WILL TURN OFF WHILE THE VAN IS GOING DOWN THE STREET, PARKED IN THE DRIVEWAY, ANYWHERE. SOMETIMES THEY DON'T TURN ON AT ALL, INSTEAD THEY JUST FLASH SEVERAL TIMES AND THEN STAY OFF. *TR
NHTSA ODI #10468422
90,000 miles · Mar 16, 2012
Electrical SystemExterior Lighting
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE HEADLIGHTS STOPPED ILLUMINATING WHILE DRIVING AT VARIOUS SPEEDS. THE FAILURE OCCURRED ON AN INTERMITTENT BASIS. THE CONTACT ALSO STATED THAT THE HEADLIGHTS WOULD NOT ALWAYS IMMEDIATELY TURN BACK ON. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AN…
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TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE HEADLIGHTS STOPPED ILLUMINATING WHILE DRIVING AT VARIOUS SPEEDS. THE FAILURE OCCURRED ON AN INTERMITTENT BASIS. THE CONTACT ALSO STATED THAT THE HEADLIGHTS WOULD NOT ALWAYS IMMEDIATELY TURN BACK ON. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND WAS INFORMED THAT THE HEADLIGHT MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. UPDATED 06/29/12 *BF UPDATED 07/09/12
NHTSA ODI #10451963
61,000 miles · Feb 22, 2012
Electrical SystemExterior LightingVisibility
ON 4 OCCASIONS OUR 2008 DODGE GRAND CARAVAN HAS GONE INTO A MODE WHERE THE LIGHTS FLASH, THE HORN HONKS, THE WINDSHIELD WIPERS COME ON, WASHER FLUID SQUIRTS OUT, AND THE DOORS LOCK. WHEN MOVING, IT ALSO APPEARS TO DOWNSHIFT TO LOWER GEAR. ONCE IT STARTS, IT APPEARS THE ONLY WAY TO STOP IT IS TO LET IT RUN ITS COURSE WHICH CAN …
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ON 4 OCCASIONS OUR 2008 DODGE GRAND CARAVAN HAS GONE INTO A MODE WHERE THE LIGHTS FLASH, THE HORN HONKS, THE WINDSHIELD WIPERS COME ON, WASHER FLUID SQUIRTS OUT, AND THE DOORS LOCK. WHEN MOVING, IT ALSO APPEARS TO DOWNSHIFT TO LOWER GEAR. ONCE IT STARTS, IT APPEARS THE ONLY WAY TO STOP IT IS TO LET IT RUN ITS COURSE WHICH CAN TAKE UP TO 10 MINUTES (DISCONNECTING THE BATTERY DID NOT MAKE IT STOP). DURING THE TIME IT IS HAPPENING THE KEY FOB DOES NOT WORK. OF THE 4 TIMES IT HAS HAPPENED, IT HAS HAPPENED TWICE WHILE DRIVING AND TWICE WHILE SITTING STILL (ONCE WITH KEY IN IGNITION AND ONCE WITHOUT). I HAVE IT AT THE DEALER AND SO FAR IN 2 DAYS THEY HAVE NOT FOUND ANYTHING WRONG. THERE ARE LITERALLY HUNDREDS OF OTHER PEOPLE WITH 2008 DODGE GRAND CARAVANS WHO HAVE THIS EXACT SAME OR SIMILAR ISSUE. THIS IS A POTENTIALLY DANGEROUS ISSUE IF YOU HAPPEN TO BE MOVING WHEN IT HAPPENS. *TR
NHTSA ODI #10448979
Mileage unknown · Nov 30, 2011
Electrical SystemExterior Lighting
DRIVING AT RANDOM TIMES, SPEEDS, ETC, THE LIGHTS WOULD SUDDENLY FLASH, WIPERS TURN ON HIGH, WIPER FLUID COME OUT AND THE HORN WOULD HONK. SOMETIMES THIS WOULD LAST ONLY 2-3 SECONDS, SOMETIMES UP TO 10 MIUNTES. TURNING THE KEY OFF AND THEN BACK ON WOULD NOT CLEAR THE PROBLEM. TAKEN TO DEALER IN NOVEMBER 2010. THEY RE-FLASHED THE …
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DRIVING AT RANDOM TIMES, SPEEDS, ETC, THE LIGHTS WOULD SUDDENLY FLASH, WIPERS TURN ON HIGH, WIPER FLUID COME OUT AND THE HORN WOULD HONK. SOMETIMES THIS WOULD LAST ONLY 2-3 SECONDS, SOMETIMES UP TO 10 MIUNTES. TURNING THE KEY OFF AND THEN BACK ON WOULD NOT CLEAR THE PROBLEM. TAKEN TO DEALER IN NOVEMBER 2010. THEY RE-FLASHED THE PCM AND THE ISSUE DISAPPEARED FOR 12 MONTHS. PROBLEMS RESUMED IN NOVEMBER 2011. TAKEN TO DEALER. COULD NOT DIAGNOSE AND DECIDED TO CHANGE AN ACCESSORY CONTROL MODULE. SITUATION CAUSES VERY UNSAFE OPERATING CONDITION BY DISTRACTING DRIVER, OBSCURING DRIVERS VIEW, DISTRACTING OTHER DRIVERS, CAUSING SIGHT PROBLEMS FOR ONCOMING DRIVERS WITH UNCONTROLLED ILLUMINATION OF LIGHTING. *KB
NHTSA ODI #10437879
Official recalls
8Jul 7, 2020
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence & remedy
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Steering: Steering Wheel/handle Bar
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Jan 29, 2016
FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Consequence & remedy
Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
Jun 26, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Feb 11, 2014
Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.
Consequence & remedy
Consequence: Failure of the rear axle may increase the risk of a crash.
Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.
Aug 3, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence & remedy
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Additional source detail variants (3)
Equipment:appliance:air Conditioner
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags:frontal:sensor/control MODULE-INACTIVE
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags:frontal
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Dec 8, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. THESE VEHICLES MAY EXPERIENCE A WATER LEAK At THE HEATING AND AIR CONDITIONER (HVAC) DRAIN GROMMET WHICH CAN LEAD TO ILLUMINATION OF AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT.
Consequence & remedy
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE HVAC DRAIN GROMMET FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Jun 3, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY PASSENGER VEHICLES MANUFACTURED FROM FEBRUARY 2007 THROUGH SEPTEMBER 2009. SOME OF THE VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPERLY ROUTED WIRE HARNESS THAT MAY HAVE A CONDITION WHERE THE LOWER SLIDING DOOR HINGE BRACKET CAN MAKE CONTACT AND WEAR THROUGH THE WIRE INSULATION.
Consequence & remedy
Consequence: A SHORT CIRCUIT COULD OCCUR INSIDE THE SLIDING DOOR, OVERHEATING THE LATCH, POSSIBLY RESULTING IN A FIRE.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 15, 2010. OWNERS MAY CONTACT CHRYSLER TOLL-FREE AT 1-800-853-1403.
Sep 11, 2009
ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. THE REAR BRAKE LINES MAY HAVE BEEN IMPROPERLY ROUTED AND NOT SECURED PROPERLY DURING THE ALTERATION. IF NOT ROUTED AND SECURED PROPERLY, THE BRAKE LINES COULD RUB AGAINST THE VEHICLE CAUSING A BRAKE FLUID LEAK.
Consequence & remedy
Consequence: A BRAKE FLUID LEAK COULD RESULT IN A LOSS OF BRAKING ABILITY, POSSIBLY CAUSING A CRASH.
Remedy: ELDORADO NATIONAL AMERIVAN DEALERS WILL INSPECT THE VEHICLES AND IF THE BRAKE LINES WERE IMPROPERLY ROUTED THEY WILL BE CORRECTLY REINSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 13, 2009. OWNERS MAY CONTACT ELDORADO NATIONAL AT 1-800-955-9086. THESE MINIVANS HAVE BEEN ALTERED INTO WHEELCHAIR ACCESSIBLE VEHICLES BY ELDORADO. THIS RECALL IS NOT BEING CONDUCTED BY CHRYSLER GROUP LLC AND WILL NOT BE PERFORMED AT NO COST BY DODGE OR CHRYSLER DEALERS UNLESS THEY ARE ALSO AN ELDORADO NATIONAL DEALER.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
RQ14002 · Air Bag Non-Deployment/Engine Stall
Opened Jun 16, 2014 · Closed Mar 2, 2015
Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Additional source detail variants (2)
Air Bags
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
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