NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
298 reports50,000 miles · Feb 27, 2003
Steering
THE POWER STEERING STARTED MAKING NOISE WHEN OUR 2001 DODGE GRAND CARAVAN WAS AT ABOUT 50000 MILES. WE TOOK IT TO 2 PLACES AND BOTH SAID IT WAS THE POWER STEERING. WE HAD IT REPLACED BUT IT STILL MAKES NOISE, STILL SHUDDERS WHEN GOING LOW SPEEDS, ETC. WE NOTICED THAT SOMEONE ELSE ON YOUR WEBSITE HAS HAD THE SAME PROBLEM BUT W…
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THE POWER STEERING STARTED MAKING NOISE WHEN OUR 2001 DODGE GRAND CARAVAN WAS AT ABOUT 50000 MILES. WE TOOK IT TO 2 PLACES AND BOTH SAID IT WAS THE POWER STEERING. WE HAD IT REPLACED BUT IT STILL MAKES NOISE, STILL SHUDDERS WHEN GOING LOW SPEEDS, ETC. WE NOTICED THAT SOMEONE ELSE ON YOUR WEBSITE HAS HAD THE SAME PROBLEM BUT WAS TOLD SINCE IT WAS OUT OF WARRANTY CHRYSLER WOULDN'T FIX IT. WE AGREE THAT THERE IS A SERIOUS DESIGN DEFECT PROBLEM AND CHRYSLER NEEDS TO RECALL AND FIX IT! *JB
NHTSA ODI #10008173
Mileage unknown · Feb 24, 2003
Electrical System
WHEN THE REMOTE OR INTERIOR BUTTON WAS USED TO OPEN THE SLIDING ELECTRIC DOOR, THE DOOR POPPED OPEN INCOMPLETE OR POPPED OPEN AND THEN CLOSED IMMEDIATELY.*JB
NHTSA ODI #10009180
Mileage unknown · Jan 13, 2003
Visibility
THE DAY AFTER PURCHASE, THE WIPER BLADE WAS OFF TRACK ON THE PASSENGER SIDE, WHICH CAUSED A DEEP SCRATCH TO BECOME EMBEDDED IN THE WINDSHIELD. THIS DEFECT WAS REPAIRED. ABOUT A WEEK AGO, THE WIPERS STARTED TO HIT EACH OTHER ABOUT 3/4 OF THE WINDSHIELD, THEY WOULD BIND, GET STUCK AND LIFTED ABOUT 1/4 OF AN INCH. ONCE LOOSE THE…
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THE DAY AFTER PURCHASE, THE WIPER BLADE WAS OFF TRACK ON THE PASSENGER SIDE, WHICH CAUSED A DEEP SCRATCH TO BECOME EMBEDDED IN THE WINDSHIELD. THIS DEFECT WAS REPAIRED. ABOUT A WEEK AGO, THE WIPERS STARTED TO HIT EACH OTHER ABOUT 3/4 OF THE WINDSHIELD, THEY WOULD BIND, GET STUCK AND LIFTED ABOUT 1/4 OF AN INCH. ONCE LOOSE THEY CONTINUED THEIR OPERATION. CONSUMER IS CONCERNED ABOUT THE WIPERS BINDING AGAIN AND THE POTENTIAL OF ANOTHER SCRATCHED WINDSHIELD. *JG *JB
NHTSA ODI #10001489
42,205 miles · Jan 2, 2003
Steering
I HAVE A 2001 DODGE GRAND CARAVAN ES WITH STOCK 17 INCH WHEELS. POWER STEERING GROANS AND VIBRATION IS FELT IN THE STEERING WHEEL AT LOW SPEED. I ORIGINALLY THOUGHT IT REQUIRED NEW BRAKES (DUE TO MILLAGE BEING 42,205) AND BROUGHT VEHICLE INTO A REPAIR SHOP FOR THAT PURPOSE. BRAKES WERE DETERMINED TO NOT NEED SERVICING YET. THE…
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I HAVE A 2001 DODGE GRAND CARAVAN ES WITH STOCK 17 INCH WHEELS. POWER STEERING GROANS AND VIBRATION IS FELT IN THE STEERING WHEEL AT LOW SPEED. I ORIGINALLY THOUGHT IT REQUIRED NEW BRAKES (DUE TO MILLAGE BEING 42,205) AND BROUGHT VEHICLE INTO A REPAIR SHOP FOR THAT PURPOSE. BRAKES WERE DETERMINED TO NOT NEED SERVICING YET. THEN BROUGHT CAR TO LOCAL DODGE DEALER (WHERE PURCHASED) FOR INVESTIGATION. THE DEALER CHARGED ME $60.00 TO TELL ME THAT IT HAS A TSB (19-001-02) ON THE POWER STEERING AND REFUSES TO COVER COST OF CORRECTION DUE TO CAR BEING 6,000 MILES OUT OF BASIC WARRANTY. I CLAIM THIS IS A DESIGN DEFECT AS DODGE WANTS TO REPLACE POWER STEERING RESERVOIR AND POWER STEERING RETURN LINE AS WELL AS CHANGE THE FLUID NORMALLY IN THE RESERVOIR FROM POWER STEERING TO ATF FLUID!!! I CALLED THE CHRYSLER CONSUMER LINE AND ONLY GOT THEM TO AGREE TO SPLIT THE COST (THEY PAY FOR PARTS AND I PAY FOR LABOR).THEY WERE NOT SYMPATHETIC AT ALL BECAUSE THE CAR WAS OUT OF THE BASIC WARRANTY WINDOW. CONSUMER LINE PERSON WENT ON TO SAY THAT IT WOULD BE MY FAULT IF POWER STEERING FAILED FOR NOT ADDRESSING THE PROBLEM. I CALLED THE DEALER TO DO THE CORRECTIONS AND WAS TOLD THAT THE PARTS WERE NOT AVAILABLE AND I WOULD GET A CALL WHEN THEY GET A CONFIRMATION FOR THE PARTS!. I FEEL THAT CHRYLSLER IS NOT ADMITTING TO A DESIGN DEFECT AND FORCING THE CONSUMER TO PAY FOR THEIR PROBLEM WHICH COULD LEAD TO SERIOUS INJURY IF THE POWER STEERING FAILED.
NHTSA ODI #10000691
Mileage unknown · Nov 15, 2002
Steering
CONSUMER STATES THAT WHILE DRIVING AND NO WARNING THE RACK AND PINION SNAP CAUSING THE CONSUMER TO LOSE STEERING CONTROL. DEALER NOTIFIED TS
NHTSA ODI #8022805
Mileage unknown · Sep 4, 2002
Engine And Engine Cooling
THE ENGINE FAN COOLING SYSTEM HAS CREATED A CONSTANT VIBRATION OF THE VEHICLE. THEY ATTEMPTED TO FIX IT WITH BRACKETS, BUT IT CONTINUES TO VIBRATE. I HAVE HAD THIS VEHICLE IN TEN TIMES FOR THIS PROBLEM. THEY BASICALLY SAID THEY KNOW ABOUT THE PROBLEM, BUT HAVE NO OTHER FIXES FOR IT. THE VAN VIBRATES IN PARK, OR WHEN IDLING WITH …
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THE ENGINE FAN COOLING SYSTEM HAS CREATED A CONSTANT VIBRATION OF THE VEHICLE. THEY ATTEMPTED TO FIX IT WITH BRACKETS, BUT IT CONTINUES TO VIBRATE. I HAVE HAD THIS VEHICLE IN TEN TIMES FOR THIS PROBLEM. THEY BASICALLY SAID THEY KNOW ABOUT THE PROBLEM, BUT HAVE NO OTHER FIXES FOR IT. THE VAN VIBRATES IN PARK, OR WHEN IDLING WITH THE BRAKE ON. IT IS WORSE WHEN THE AIR IS RUNNING. I WENT TO AN ARBITRATOR AND WAS TOLD EVEN THOUGH THE PROBLEM STILL CONTINUES, THEY WOULDN'T REPLACE THE VEHICLE, BECAUSE IT WAS ONLY REPAIRED ONCE! THEY ONLY OFFERED ME AN EXTENDED WARRANTY AT NO COST TO ME. I JUST WANT THE VIBRATION TO STOP. IT IS VERY ANNOYING. AFTER SPENDING ALOT OF MONEY ON THIS VEHICLE, I WOULD LIKE A SMOOTH RIDE.*AK
NHTSA ODI #766701
Mileage unknown · Aug 22, 2002
Engine And Engine Cooling
ENGINE DIES AT HIGHWAY SPEED AND STARTS UP AGAIN. ENGINE LIGHT DOES NOT COME ON. ENGINE NEVER CAME ON BECAUSE IT HAD BEEN PREVIOUSLY REMOVED. CAUSE UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
NHTSA ODI #8016958
Mileage unknown · Aug 12, 2002
Engine And Engine Cooling
WHILE DRIVING AT SPEED VEHICLE WILL STALL, HAVING EVERYTHING SHUTDOWN. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK
NHTSA ODI #8015982
Mileage unknown · Jul 30, 2002
Seats
REAR SEATS TRACKING AND ANCHOR SYSTEM WILL LOCK OR STICK, CAUSING SEATS TO MALFUNCTION. DEALER HAS SERVICED REAR SEATS ON FIVE DIFFERENT OCCASIONS, HOWEVER WAS UNABLE TO REMEDY PROBLEM . TRACK WAS WEARING DOWN, UNABLE TO KEEP SEAT IN TRACK.*AK *YH
NHTSA ODI #8015075
Mileage unknown · Jun 9, 2002
Power Train
CAR SOMETIMES ROLLS FORWARD OR BACKWARD WHEN IN GEAR AND RUNNING (IN THE OPPOSITE DIRECTION OF THE ENGAGED GEAR). FOR EXAMPLE, OUR DRIVEWAY SLOPES DOWNWARD, AWAY FROM THE STREET AND TOWARD OUR HOUSE, REQUIRING US TO BACK UP THE DRIVEWAY TO REACH THE STREET. WHEN THE CAR IS STARTED AND PUT INTO REVERSE, IT SOMETIMES WILL ROLL F…
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CAR SOMETIMES ROLLS FORWARD OR BACKWARD WHEN IN GEAR AND RUNNING (IN THE OPPOSITE DIRECTION OF THE ENGAGED GEAR). FOR EXAMPLE, OUR DRIVEWAY SLOPES DOWNWARD, AWAY FROM THE STREET AND TOWARD OUR HOUSE, REQUIRING US TO BACK UP THE DRIVEWAY TO REACH THE STREET. WHEN THE CAR IS STARTED AND PUT INTO REVERSE, IT SOMETIMES WILL ROLL FORWARD UNTIL THE BRAKE IS APPLIED. CONVERSELY, WHEN THE CAR IS IN FORWARD GEAR AND IS STOPPED (AT A LIGHT OR STOP SIGN) ON AN INCLINE WITH THE FRONT OF THE CAR BEING HIGHER THAN THE REAR, THE CAR WILL SOMETIMES ROLL BACKWARD UNTIL THE BRAKE IS APPLIED. THE DEALERSHIP HAS TOLD US THAT THIS IS "NORMAL" AND THAT IF THE ENGINE RPM IS NOT AT A CERTAIN LEVEL, GRAVITY WILL PREVAIL OVER THE TRANSMISSION. WHILE THIS SEEMS NORMAL IF THE CAR HAD A STANDARD TRANSMISSION, THIS SEEMS QUITE ABNORMAL SINCE IT HAS AN AUTOMATIC. WHENEVER WE ARE ON AN INCLINE, I MUST KEEP MY FOOT ON THE BRAKE AND REV THE ENGINE PRIOR TO TAKING MY FOOT OF THE BRAKE OR RUN THE RISK THAT THE CAR WILL ROLL FORWARD INTO OUR SWIMMING POOL AT THE END OF THE DRIVEWAY, OR BACKWARD INTO ANOTHER CAR WHILE IN TRAFFICE. IT'S LIKE DRIVING MY OLD VW.*AK
NHTSA ODI #762844
NHTSA investigations
3EA05009 · Headlight Malfunction
Opened Jun 1, 2005 · Closed May 2, 2006
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
PE05004 · Headlight Malfunction
Opened Feb 2, 2005 · Closed Jun 1, 2005
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
EA04031 · Power Liftgate Latch
Opened Nov 22, 2004 · Closed Apr 7, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
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