NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
298 reports61,000 miles · Jan 12, 2005
Service Brakes, Hydraulic
VEHICLE EXPERIENCED A PROBLEM WITH THE REAR BRAKE DRUMS. SNOW AND WATER ENTERED THE REAR BRAKE DRUMS, CAUSING RUST TO DEVELOP, LEADING TO A TEMPORARY FREEZE OF THE REAR BRAKE LINING TO THE DRUM WHICH LOCKED UP THE REAR WHEEL, PREVENTING IT FROM TURNING. OWNER CONTACTED THE MANUFACTURER , WHO INFORMED THE OWNER THAT THIS PROBLEM…
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VEHICLE EXPERIENCED A PROBLEM WITH THE REAR BRAKE DRUMS. SNOW AND WATER ENTERED THE REAR BRAKE DRUMS, CAUSING RUST TO DEVELOP, LEADING TO A TEMPORARY FREEZE OF THE REAR BRAKE LINING TO THE DRUM WHICH LOCKED UP THE REAR WHEEL, PREVENTING IT FROM TURNING. OWNER CONTACTED THE MANUFACTURER , WHO INFORMED THE OWNER THAT THIS PROBLEM WAS NOT UNDER WARRANTY, AND THERE WAS NOTHING THEY COULD DO. *AK
NHTSA ODI #10107265
Mileage unknown · Dec 28, 2004
Steering
WHILE TURNING THE STEERING WHEEL, THE VEHICLE JERKED AND VIBRATED UNCONTROLLABLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE UPPER POWER STEERING COOLER HOSE NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *JB
NHTSA ODI #10105443
35,000 miles · Dec 21, 2004
Electrical SystemExterior Lighting
THE HEADLIGHTS AND DASHBOARD LIGHTS GO OFF BY THEMSELVES. VEHICLE WAS TAKEN TO THE DEALER ON NUMEROUS OCCASIONS AND NO DEFECTS FOUND. *AK
NHTSA ODI #10105149
37,500 miles · Dec 21, 2004
Power Train
AT ABOUT 32,000 MILES I HAD TAKEN MY VAN IN FOR AN OIL CHANGE AND ASKED THE DODGE DEALER TO LOOK AT THE TRANSMISSION. IT HAD BEEN SHIFTING ROUGH OCCASIONALLY, AND THEY LOOKED AT IT, AND SAID IT WAS FINE. LAST WEEK I WAS DRIVING DOWN THE 10 FREEWAY AT ABOUT 70 MPH WHEN THE TRANSMISSION SEIZED FOR ABOUT 2-3 SECONDS, THE VAN'S FRO…
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AT ABOUT 32,000 MILES I HAD TAKEN MY VAN IN FOR AN OIL CHANGE AND ASKED THE DODGE DEALER TO LOOK AT THE TRANSMISSION. IT HAD BEEN SHIFTING ROUGH OCCASIONALLY, AND THEY LOOKED AT IT, AND SAID IT WAS FINE. LAST WEEK I WAS DRIVING DOWN THE 10 FREEWAY AT ABOUT 70 MPH WHEN THE TRANSMISSION SEIZED FOR ABOUT 2-3 SECONDS, THE VAN'S FRONT WHEELS LOCKED UP, AND THE VAN SLID SIDEWAYS, THEN THE TRANSMISSION BROKE LOOSE, AND I WAS ABLE TO REGAIN CONTROL AND GET THE VAN TO THE SLOW LANE AND PROCEED TO EXIT. I THEN HAD THE VAN TOWED TO DODGE WERE THEY SEEMED SURPRISED THAT THE TRANSMISSION FAILED. AND NOW I READ ABOUT ON THE INTERNET THAT ITS NOTRIOUS FOR THIS. I HAD A CO WORKER WITH ME AND WE WERE BOTH PHYSICALLY SHAKEN. I BELIEVE THIS IS A MAJOR DEFFECT IN THE VEHICLE AND SHOULD BE INVESTIGATED! PLEASE HELP DO SOMETHING. *AK
NHTSA ODI #10104217
58,000 miles · Dec 16, 2004
Latches/locks/linkages
(1) NORMAL USAGE (2) THE PASSENGER SLIDING DOOR DOES NOT LATCH AND REMAINS OPEN. EVEN AFTER CLOSING BY HAND. A SIDE EFFECT IS THAT IT DOES NOT OPEN WHEN THE CLOSE BUTTON IS PRESSED. (3) TO FIX RIGHT NOW - I HAVE TO STOP THE VAN, GET OUT, AND CLOSE A COUPLE OF TIMES BY HAND. EACH TIME YOU HAVE TO CHECK TO MAKE SURE IT STA…
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(1) NORMAL USAGE (2) THE PASSENGER SLIDING DOOR DOES NOT LATCH AND REMAINS OPEN. EVEN AFTER CLOSING BY HAND. A SIDE EFFECT IS THAT IT DOES NOT OPEN WHEN THE CLOSE BUTTON IS PRESSED. (3) TO FIX RIGHT NOW - I HAVE TO STOP THE VAN, GET OUT, AND CLOSE A COUPLE OF TIMES BY HAND. EACH TIME YOU HAVE TO CHECK TO MAKE SURE IT STAYS CLOSED. NOW I AM PAYING $320 TO HAVE THE DEALER PUT IN A NEW LATCH AND ELECTRONIC SWITCH. THE DEALER, JOLLY JOHN, HAD TWO OF THESE SAME FAILURES TODAY! A SEVICE DESK PERSON MENTIONED HE HAD A SIMILAR FAILURE. SEEMS LIKE A COMMON PROBLEM. THIS IS NOT A COLD PROBLEM, AS OUR VAN IS IN A HEATED GARAGE AND IT OCCURS ANYTIME SINCE OCTOBER.
NHTSA ODI #10103075
Mileage unknown · Dec 15, 2004
Service Brakes, Hydraulic
THE BRAKE HAD WORE OUT EVERY 20,000 MILES, EVEN WHEN FIX WEAR OUT AGAIN AND AGAIN. *BF THE DEALER REPLACED PAD/SHOES AND THE CONSUMER DETECTED NOISE COMING FROM THE BRAKING SYSTEM. *SC THE CONSUMER DISCOVERED THERE WAS A MAJOR PROBLEM WITH THE ROTORS. *JB
NHTSA ODI #10105546
Mileage unknown · Dec 14, 2004
Air Bags
THE AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC INFORMED CONSUMER THAT A RECALL WAS NOT FOR THIS VEHICLE. THE CONSUMER WOULD HAVE TO PAY FOR PARTS AND LABOR. *AK THE CONSUMER STATED THAT THE RECALL DEALT WITH THE SAME PROBLEM SHE WAS HAVING W…
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THE AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC INFORMED CONSUMER THAT A RECALL WAS NOT FOR THIS VEHICLE. THE CONSUMER WOULD HAVE TO PAY FOR PARTS AND LABOR. *AK THE CONSUMER STATED THAT THE RECALL DEALT WITH THE SAME PROBLEM SHE WAS HAVING WITH HER VEHICLE. *TC
NHTSA ODI #10099433
75,000 miles · Dec 13, 2004
Steering
WHILE THE VEHICLE WAS IN A TIRE REPAIR SHOP FOR A FRONT END ALIGNMENT. MECHANIC INFORMED THE CONSUMER THAT BOTH FRONT TIE RODS NEEDED TO BE REPLACED. DEALER AND THE MANUFACTURER WERE NOTIFIED.*AK
NHTSA ODI #10103693
53,000 miles · Nov 30, 2004
Air Bags
AFTER THE CONSUMER STARTED THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE WARNING LIGHT STAYED LIT UNTIL THE VEHICLE WAS SHUT OFF. *JB THE AIR BAG LIGHT WAS INTERMITTENT. *SC
NHTSA ODI #10099035
55,000 miles · Nov 22, 2004
Steering
POWER STEERING HOSE CONTINUALLY COMES OFF--HAD IT REPLACED 3 TIMES WITHIN A 9 MONTH PERIOD. *JB
NHTSA ODI #10100323
NHTSA investigations
3EA05009 · Headlight Malfunction
Opened Jun 1, 2005 · Closed May 2, 2006
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
PE05004 · Headlight Malfunction
Opened Feb 2, 2005 · Closed Jun 1, 2005
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
EA04031 · Power Liftgate Latch
Opened Nov 22, 2004 · Closed Apr 7, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
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