THE POWER STEERING STARTED MAKING NOISE WHEN OUR 2001 DODGE GRAND CARAVAN WAS AT ABOUT 50000 MILES. WE TOOK IT TO 2 PLACES AND BOTH SAID IT WAS THE POWER STEERING. WE HAD IT REPLACED BUT IT STILL MAKES NOISE, STILL SHUDDERS WHEN GOING LOW SPEEDS, ETC. WE NOTICED THAT SOMEONE ELSE ON YOUR WEBSITE HAS HAD THE SAME PROBLEM BUT W…
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THE POWER STEERING STARTED MAKING NOISE WHEN OUR 2001 DODGE GRAND CARAVAN WAS AT ABOUT 50000 MILES. WE TOOK IT TO 2 PLACES AND BOTH SAID IT WAS THE POWER STEERING. WE HAD IT REPLACED BUT IT STILL MAKES NOISE, STILL SHUDDERS WHEN GOING LOW SPEEDS, ETC. WE NOTICED THAT SOMEONE ELSE ON YOUR WEBSITE HAS HAD THE SAME PROBLEM BUT WAS TOLD SINCE IT WAS OUT OF WARRANTY CHRYSLER WOULDN'T FIX IT. WE AGREE THAT THERE IS A SERIOUS DESIGN DEFECT PROBLEM AND CHRYSLER NEEDS TO RECALL AND FIX IT! *JB
NHTSA ODI #10008173
42,205 miles · Jan 2, 2003
Steering
I HAVE A 2001 DODGE GRAND CARAVAN ES WITH STOCK 17 INCH WHEELS. POWER STEERING GROANS AND VIBRATION IS FELT IN THE STEERING WHEEL AT LOW SPEED. I ORIGINALLY THOUGHT IT REQUIRED NEW BRAKES (DUE TO MILLAGE BEING 42,205) AND BROUGHT VEHICLE INTO A REPAIR SHOP FOR THAT PURPOSE. BRAKES WERE DETERMINED TO NOT NEED SERVICING YET. THE…
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I HAVE A 2001 DODGE GRAND CARAVAN ES WITH STOCK 17 INCH WHEELS. POWER STEERING GROANS AND VIBRATION IS FELT IN THE STEERING WHEEL AT LOW SPEED. I ORIGINALLY THOUGHT IT REQUIRED NEW BRAKES (DUE TO MILLAGE BEING 42,205) AND BROUGHT VEHICLE INTO A REPAIR SHOP FOR THAT PURPOSE. BRAKES WERE DETERMINED TO NOT NEED SERVICING YET. THEN BROUGHT CAR TO LOCAL DODGE DEALER (WHERE PURCHASED) FOR INVESTIGATION. THE DEALER CHARGED ME $60.00 TO TELL ME THAT IT HAS A TSB (19-001-02) ON THE POWER STEERING AND REFUSES TO COVER COST OF CORRECTION DUE TO CAR BEING 6,000 MILES OUT OF BASIC WARRANTY. I CLAIM THIS IS A DESIGN DEFECT AS DODGE WANTS TO REPLACE POWER STEERING RESERVOIR AND POWER STEERING RETURN LINE AS WELL AS CHANGE THE FLUID NORMALLY IN THE RESERVOIR FROM POWER STEERING TO ATF FLUID!!! I CALLED THE CHRYSLER CONSUMER LINE AND ONLY GOT THEM TO AGREE TO SPLIT THE COST (THEY PAY FOR PARTS AND I PAY FOR LABOR).THEY WERE NOT SYMPATHETIC AT ALL BECAUSE THE CAR WAS OUT OF THE BASIC WARRANTY WINDOW. CONSUMER LINE PERSON WENT ON TO SAY THAT IT WOULD BE MY FAULT IF POWER STEERING FAILED FOR NOT ADDRESSING THE PROBLEM. I CALLED THE DEALER TO DO THE CORRECTIONS AND WAS TOLD THAT THE PARTS WERE NOT AVAILABLE AND I WOULD GET A CALL WHEN THEY GET A CONFIRMATION FOR THE PARTS!. I FEEL THAT CHRYLSLER IS NOT ADMITTING TO A DESIGN DEFECT AND FORCING THE CONSUMER TO PAY FOR THEIR PROBLEM WHICH COULD LEAD TO SERIOUS INJURY IF THE POWER STEERING FAILED.
NHTSA ODI #10000691
Mileage unknown · Nov 15, 2002
Steering
CONSUMER STATES THAT WHILE DRIVING AND NO WARNING THE RACK AND PINION SNAP CAUSING THE CONSUMER TO LOSE STEERING CONTROL. DEALER NOTIFIED TS
NHTSA ODI #8022805
Mileage unknown · May 24, 2002
Steering
WHEN AT 65MPH THE ROD WAS SCRAPPING TIRE AND COULD CAUSE AN ACCIDENT.*AK
NHTSA ODI #8010489
Mileage unknown · Jan 15, 2002
SteeringCrash
WHILE DRIVING 50 MPH,CONSUMER LOST CONTROL OF THE VEHICLE AND WENT INTO A DITCH, DEALER DETERMINED LEFT FRONT AXLE BROKE, DAMAGE TO VEHICLE UNKNOWN AT THIS TIME.*AKCONSUMER STATED, WHILE DRIVING LEFT FRONT STEERING KNUCKLE BROKEN AWAY FROM STRUT MOUNT CAUSING DAMAGE TO LEFT DRIVE AXLE, BRAKE ROTOR, LOWER CONTROL ARM BALL JOINT,…
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WHILE DRIVING 50 MPH,CONSUMER LOST CONTROL OF THE VEHICLE AND WENT INTO A DITCH, DEALER DETERMINED LEFT FRONT AXLE BROKE, DAMAGE TO VEHICLE UNKNOWN AT THIS TIME.*AKCONSUMER STATED, WHILE DRIVING LEFT FRONT STEERING KNUCKLE BROKEN AWAY FROM STRUT MOUNT CAUSING DAMAGE TO LEFT DRIVE AXLE, BRAKE ROTOR, LOWER CONTROL ARM BALL JOINT, ABS WHEEL SPEED SENSOR, WHEEL BERG AND HUB ASSEMBLY, BOTH LEFT SIDE WHEELS AND TIRES AND ALSO, VEHICLE HAS BODY DAMAGE. *YD
ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A SPEAKER FIRE.
Remedy: DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Consequence & remedy
Consequence: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
Remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
VEHICLE DESCRIPTION: MINIVANS. THE LOWER CONTROL ARM PIVOT BOLT COULD FRACTURE.
Consequence & remedy
Consequence: IF THE BOLT FRACTURES, THE LOWER CONTROL ARM COULD SEPARATE FROM THE CROSSMEMBER, CAUSING A LOSS OF VEHICLE CONTROL.
Remedy: DEALERS WILL REPLACE THE LEFT AND RIGHT LOWER CONTROL ARM BOLTS AND NUTS. OWNER NOTIFICATION BEGAN APRIL 30, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
EA04031 · Power Liftgate Latch
Opened Nov 22, 2004 · Closed Apr 7, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
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