NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
442 reports104,017 miles · Feb 22, 2007
Engine And Engine Cooling
I WAS DRIVING DOWN 422 AWAY FROM 76. I WAS JUST ABOUT TO TURN OFF ON TO TROOPER ROAD IN NORRISTOWN WHEN I HEARD A CLICKING NOISE. I THEN TURNED THE RADIO OFF AND IT WAS PRETTY LOUD. IT GOT LOUDER THE MORE I PUSHED ONTO THE GAS PEDAL, AND STOPPED WHEN I TOOK MY FOOT OFF. IT WAS SLIGHTLY UPHILL FOR A FEW HUNDRED FEET AND I KNE…
Read full complaint
I WAS DRIVING DOWN 422 AWAY FROM 76. I WAS JUST ABOUT TO TURN OFF ON TO TROOPER ROAD IN NORRISTOWN WHEN I HEARD A CLICKING NOISE. I THEN TURNED THE RADIO OFF AND IT WAS PRETTY LOUD. IT GOT LOUDER THE MORE I PUSHED ONTO THE GAS PEDAL, AND STOPPED WHEN I TOOK MY FOOT OFF. IT WAS SLIGHTLY UPHILL FOR A FEW HUNDRED FEET AND I KNEW IF I JUST MADE IT TO THE TOP AND HOPED FOR 2 GREEN LIGHTS I MAY BE SAFE. I STARTED GOING UP AND MADE IT TO THE SECOND GREEN LIGHT (THANK GOD) BUT MY ENGINE JUST CUT OFF AND I LOST POWER STEERING AND BREAKS. I HAD TO FORCE MY CAR TO TURN AND ALMOST DIDN'T MAKE THE TURN IN TIME. I THEN HAD TO COAST 1/4 MILE TO GET OFF THE ROAD TO PULL INTO A PARKING LOT WHERE MY CAR SAT UNTIL IT WAS TOWED. THIS WAS ALL IN THE MIDDLE OF A SNOW STORM, WHERE I WAS LATER PLOWED IN AND HAD TO DIG MY WAY OUT OF 3 FEET OF SNOW TO GET IT TOWED. IT WENT TO THE SHOP WHERE I WAS TOLD THE TIMING CHAIN BROKE. LUCKILY NOTHING BAD HAPPENED OUT OF THE WHOLE THING, BUT IT COULD HAVE BEEN MUCH WORSE. *NM
NHTSA ODI #10183236
81,000 miles · Feb 10, 2007
Engine And Engine Cooling
I HAVE REPLACED THE SERPENTINE BELT AND PULLEY/TENSIONER ASSEMBLY ON MY 2000 GRAND CARAVAN 4 TIMES IN THE LAST 3 YEARS. THE DESIGN IS FLAWED AND MUST BE FIXED BY DODGE. I HAVE USED BOTH DODGE REPLACEMENT AND NAPA REPLACEMENT PARTS TO NO AVAIL. I CAN NOT TRUST THIS VEHICLE FOR A LONG DISTANCE WHICH IS WHAT I BOUGHT A VAN FOR. …
Read full complaint
I HAVE REPLACED THE SERPENTINE BELT AND PULLEY/TENSIONER ASSEMBLY ON MY 2000 GRAND CARAVAN 4 TIMES IN THE LAST 3 YEARS. THE DESIGN IS FLAWED AND MUST BE FIXED BY DODGE. I HAVE USED BOTH DODGE REPLACEMENT AND NAPA REPLACEMENT PARTS TO NO AVAIL. I CAN NOT TRUST THIS VEHICLE FOR A LONG DISTANCE WHICH IS WHAT I BOUGHT A VAN FOR. *NM
NHTSA ODI #10182175
87,403 miles · Jan 30, 2007
Power Train
WHILE DRIVING ON A MAJOR INTERSTATE THE TRANSMISSION IN MY 2000 DODGE GRAND CARAVAN LOCKED UP WITH ONLY 87403 MILES REGISTERED. AFTER HAVING IT TOWED TO A REPUTABLE TRANSMISSION COMPANY I FOUND THAT THE ENTIRE TRANSMISSION WAS DAMAGED FOR NO APPARENT REASON AND HAD TO BE REPLACED. WHILE REPAIRS WERE BEING MADE I INVESTIGATED …
Read full complaint
WHILE DRIVING ON A MAJOR INTERSTATE THE TRANSMISSION IN MY 2000 DODGE GRAND CARAVAN LOCKED UP WITH ONLY 87403 MILES REGISTERED. AFTER HAVING IT TOWED TO A REPUTABLE TRANSMISSION COMPANY I FOUND THAT THE ENTIRE TRANSMISSION WAS DAMAGED FOR NO APPARENT REASON AND HAD TO BE REPLACED. WHILE REPAIRS WERE BEING MADE I INVESTIGATED TO SEE IF THERE WAS A RECALL FOR THIS VEHICLE FOR TRANSMISSION PROBLEMS AND FOUND THAT MANY INDIVIDUALS HAVE HAD PROBLEMS WITH THIS PARTICULAR VEHICLE BUT THERE HAVE BEEN NO RECALLS TO THIS DATE. ALL PARTS INCLUDING GEARS WERE REPLACED AT MY EXPENSE OF $2221.58. IT IS MY UNDERSTANDING THAT THE TRANSMISSIONS IN THIS VEHICLE SHOULD NOT HAVE PROBLEMS AND ESPECIALLY SHOULD NOT HAVE TO BE REPLACED UNTIL AT LEAST OVER 100,000 MILES. *JB
NHTSA ODI #10181067
72,500 miles · Jan 13, 2007
Engine And Engine Cooling
SERPENTINE BELT IS THROWN WHEN VAN IS DRIVEN IN WET CONDITIONS. CAUSES LOSS OF POWER STEERING AND COOLING SYSTEMS. VAN IS VERY DIFFICULT TO CONTROL AND MUST BE TOWED TO REPAIR FACILITY. THROWN 3 TIMES IN LAST SIX MONTHS WITH 2 OCCURRENCES BEING IN PAST 3 WEEKS. *JB
NHTSA ODI #10178630
113,252 miles · Jan 12, 2007
Engine And Engine Cooling
SERPENTINE BELT CAME OFF WHILE DRIVING DURING RAIN. *NM
NHTSA ODI #10178593
Mileage unknown · Jan 2, 2007
Engine And Engine Cooling
2000 DODGE GRAND CARAVAN - SERPENTINE BELT SLIPS OFF IN THE RAIN CAUSING STEERING AND ELECTRICAL SYSTEM TO QUIT FUNCTIONING. THIS IS VERY VERY DANGEROUS AND HAPPENED LAST TIME IN A VAN FULL OF KIDS. CHRYSLER HAS "FIXED" THIS PROBLEM OVER 7 TIMES IN THE LAST 2 YEARS. TODAY IS THE 8TH TIME IT IS GETTING FIXED YET AGAIN. BRAZIL RE…
Read full complaint
2000 DODGE GRAND CARAVAN - SERPENTINE BELT SLIPS OFF IN THE RAIN CAUSING STEERING AND ELECTRICAL SYSTEM TO QUIT FUNCTIONING. THIS IS VERY VERY DANGEROUS AND HAPPENED LAST TIME IN A VAN FULL OF KIDS. CHRYSLER HAS "FIXED" THIS PROBLEM OVER 7 TIMES IN THE LAST 2 YEARS. TODAY IS THE 8TH TIME IT IS GETTING FIXED YET AGAIN. BRAZIL RECALLED ALL THEIR VANS BETWEEN 1996 AND 2000 FOR THIS VERY PROBLEM - WHY ISN'T THE CAR BEING RECALLED IN THE US? *JB
NHTSA ODI #10177468
72,000 miles · Nov 28, 2006
Engine And Engine Cooling
SERPENTINE BELT SLIPS OFF TENSIONER PULLEY IN WET CONDITIONS. TOTAL POWER STEERING FAILURE AND VEHICLE IS EXTREMELY DIFFICULT TO CONTROL. *NM
NHTSA ODI #10174614
116,000 miles · Nov 28, 2006
Vehicle Speed Control
DT*: THE CONTACT STATED WHILE DRIVING 55 MPH UNDER NORMAL ROAD CONDITIONS, THE VEHICLE SUDDENLY ACCELERATED TO 95 MPH. AFTER BEING TAKEN TO THE SERVICE DEALER, IT WAS DETERMINED THAT THE CRUISE CONTROL CABLE BENT, AND CAUSED THE SUDDEN ACCELERATION. THE CONSUMER TRIED USING THE BRAKES WITH NO SUCCESS, THE CONSUMER FINALLY TURN…
Read full complaint
DT*: THE CONTACT STATED WHILE DRIVING 55 MPH UNDER NORMAL ROAD CONDITIONS, THE VEHICLE SUDDENLY ACCELERATED TO 95 MPH. AFTER BEING TAKEN TO THE SERVICE DEALER, IT WAS DETERMINED THAT THE CRUISE CONTROL CABLE BENT, AND CAUSED THE SUDDEN ACCELERATION. THE CONSUMER TRIED USING THE BRAKES WITH NO SUCCESS, THE CONSUMER FINALLY TURNED THE IGNITION OFF AND WAS ABLE TO COAST TO THE EMERGENCY LANE. THE CONSUMER USED THE EMERGENCY BRAKE TO STOP THE VEHICLE AND SHIFTING THE TRANSMISSIONS IN TO LOW. UPDATED 12/28/06. *JB
NHTSA ODI #10174583
Mileage unknown · Nov 27, 2006
Structure
WATER LEAKS ONTO THE PASSENGER SIDE FLOOR FROM THE HVAC DURING AC USE AND IN HEAVY RAIN. *NM
NHTSA ODI #10174419
Mileage unknown · Nov 16, 2006
Engine And Engine Cooling
SERPENTINE BELT HAS COME OFF MY 2000 DODGE GRAND CARAVAN 4 TIMES. FIRST TIME, I HIT A POCKET OF WATER ON A SMALL HIGHWAY IN A CONSTRUCTION AREA. DROVE VEHICLE TO A SAFER LOCATION, LEFT MY WIFE AND 3 KIDS ON THE SIDE OF THE ROAD AT NIGHT WHILE I WALKED A MILE HOME IN THE RAIN TO GET MY FORD RANGER TO LOAD ALL 5 OF US IN TO GET H…
Read full complaint
SERPENTINE BELT HAS COME OFF MY 2000 DODGE GRAND CARAVAN 4 TIMES. FIRST TIME, I HIT A POCKET OF WATER ON A SMALL HIGHWAY IN A CONSTRUCTION AREA. DROVE VEHICLE TO A SAFER LOCATION, LEFT MY WIFE AND 3 KIDS ON THE SIDE OF THE ROAD AT NIGHT WHILE I WALKED A MILE HOME IN THE RAIN TO GET MY FORD RANGER TO LOAD ALL 5 OF US IN TO GET HOME SAFELY. HAD IT TOWED TO A REPAIR SHOP WHO REPLACED THE BELT TENSIONER AND BELT. SECOND TIME, ABOUT A YEAR LATER, MY WIFE HIT WATER WHICH ALSO KNOCKED THE BELT OFF AND STRANDED HER AND MY 3 CHILDREN 15 MILES FROM HOME. BROTHER IN LAW WAS ABLE TO COME AND SPENT AN HOUR OF GUT WRENCHING LABOR TO PUT THE BELT BACK ON. THIRD TIME, A MONTH LATER IT CAME OFF AGAIN SHREDDING THE BELT AND LEAVING MY WIFE STRANDED BY HERSELF AFTER DROPPING MY KIDS OFF FOR SCHOOL. I HAD IT TOWED TO A REPUTABLE REPAIR SHOP WHO SAID IT NEEDED ANOTHER BELT TENSIONER AND ASSURED ME THE NAPA PRODUCT WOULD PERFORM BETTER THAN THE PREVIOUS ONE. HE TRIED TO SEE IF A KIT WAS AVAILABLE FOR OUR LARGE 6 CYLINDER ENGINE BUT COULD NOT FIND ONE. FOURTH TIME, ONE MONTH LATER AS MY WIFE WAS DRIVING 2 OF MY CHILDREN TO SCHOOL IN THE RAIN, THE BELT CAME OFF AGAIN BUT THIS TIME SHE DIDN'T HIT ANY WATER. HAD IT TOWED BACK TO THE REPAIR SHOP. THEY CHECKED ALL COMPONETS CONNECTED TO THE SERPENTINE BELT AND TRIED FOR 30 MINUTES TO DUPLICATE THE PROBLEM BY POURING WATER OVER THE BELT, ETC. WITH NO SUCCESS. OWNER SAYS HE DOESN'T KNOW WHAT IS CAUSING THIS PROBLEM EVEN THOUGH HE IS AWARE THAT THIS IS A COMMON PROBLEM FOR DODGE VANS. QUESTION: IF THIS IS SUCH A WIDE SPREAD PROBLEM AS SHOWN BY ALL THE COMPLAINTS FOR THE SAME PROBLEM ON THIS WEBSITE WHY HAS THERE NOT BEEN A RECALL TO CORRECT WHATEVER IS CAUSING THIS PROBLEM? ANSWER: BECAUSE IT WILL COST DODGE/ CHRYSLER TOO MUCH MONEY. SOLUTION: UNLESS YOU CAN ONLY DRIVE A DODGE VAN ON WARM SUNNY DAYS DON'T BOTHER BUYING A DODGE VAN. ESPECIALLY IF YOU VALUE YOUR FAMILY'S SAFETY. *JB
NHTSA ODI #10173674
Official recalls
5Jun 17, 2010
ACCESS OPTIONS IS RECALLING CERTAIN TRUCKS AND VANS BUILT ON FORD E150, E350, TOYOTA SIENNA, AND DODGE GRAND CARAVAN CHASSIS AND EQUIPPED WITH VMI/RICON 6-WAY POWER SEAT BASES. THE SIX WAY POWER SEAT BASE MAY HAVE A DEFECTIVE (COLD) WELD ON THE PIVOT PIN WHICH IS WELDED TO THE SWIVEL PLATE. THE WELD COULD FAIL.
Consequence & remedy
Consequence: THE SEAT OCCUPANT MAY BE INJURED IF THE SEAT BASE PIN WERE TO BREAK.
Remedy: THE SWIVEL PLATE WILL BE REPLACED FREE OF CHARGE IF NECESSARY. THE RECALL BEGAN ON JUNE 8, 2010. OWNERS MAY CONTACT ACCESS OPTION AT 831-722-6804.
Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 10, 2003
ON CERTAIN MINIVANS AND 4X2 PICKUP TRUCKS, THE VEHICLE CERTIFICATION LABEL MAY HAVE GROSS AXLE WEIGHT RATINGS (GAWR) THAT EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: IMPROPERLY LOADING YOUR VEHICLE CAN CAUSE TIRE FAILURE AND RESULT IN A CRASH.
Remedy: OWNERS WILL BE PROVIDED WITH VEHICLE CERTIFICATION LABEL OVERLAYS CONTAINING CORRECTED INFORMATION RELATIVE TO VEHICLE GAWR AND TIRE SIZE. OWNER NOTIFICATION BEGAN MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
Mar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Consequence & remedy
Consequence: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
Remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available