NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
442 reportsMileage unknown · Jun 25, 2007
Engine And Engine Cooling
2000 DODGE GRAND CARAVAN SERPENTINE BELT KEEPS SQUEALING, BREAKING, SLIPPING OFF, AND SHREDDING. FOR OVER A YEAR NOW WE HAVE PROBLEMS WITH THIS BELT THAT HAVE BAFFLED THE MECHANICS. FORTUNATELY, NO ONE HAS BEEN INJURED, BUT WE HAVE BEEN STRANDED TWICE REQUIRING A TOW, AND H HAD THE VAN IN THE SHOP AT LEAST 6 TIMES OVER THIS …
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2000 DODGE GRAND CARAVAN SERPENTINE BELT KEEPS SQUEALING, BREAKING, SLIPPING OFF, AND SHREDDING. FOR OVER A YEAR NOW WE HAVE PROBLEMS WITH THIS BELT THAT HAVE BAFFLED THE MECHANICS. FORTUNATELY, NO ONE HAS BEEN INJURED, BUT WE HAVE BEEN STRANDED TWICE REQUIRING A TOW, AND H HAD THE VAN IN THE SHOP AT LEAST 6 TIMES OVER THIS PROBLEM WHICH IS STILL UNRESOLVED.*AK AFTER A QUICK SEARCH, IT SEEMS TO BE A HUGE PROBLEM THAT MANY OWNERS ARE EXPERIENCING. MANY 'FIXES' ARE OUT THERE, BUT PERHAPS THE BEST, MOST RELIABLE IS TO HAVE THE MECHANIC INSTALL AN 'AFTER MARKET' KIT WITH SPECIAL PULLEYS AND BELT FOR AROUND $200. I WILL PROBABLY HAVE THIS DONE AS WE CAN'T KEEP ROLLING THE DICE WITH THE FAMILY VEHICLE.
NHTSA ODI #10194149
175,000 miles · Jun 22, 2007
Seats
THE BACK OF THE DRIVER'S SEAT SNAPPED OFF THE SEAT BASE WHILE I WAS DRIVING. 2000 DODGE GRAND CARAVAN, THE WELD ATTACHING THE BACK TO THE SEAT BASE FAILED AND THE SEAT COLLAPSED INTO THE SECOND SEAT. *TR
NHTSA ODI #10193952
160,460 miles · May 28, 2007
SeatsCrashInjury
I WAS STOPPED IN THE CAR LINE AT MY DAUGHTER'S SCHOOL. A CAR REAR ENDED HIT MY 2000 DODGE GRAND CARAVAN GOING 15-30 MPH. MY DAUGHTER'S SEAT (PASSENGER CAPTAINS CHAIR-2ND ROW) WAS LAID COMPLETELY BACK UPON IMPACT. SHE WAS UPRIGHT PRIOR TO THE CRASH. IF SOMEONE HAD BEEN SITTING BEHIND HER THEN THEY COULD HAVE BEEN INJURED OR …
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I WAS STOPPED IN THE CAR LINE AT MY DAUGHTER'S SCHOOL. A CAR REAR ENDED HIT MY 2000 DODGE GRAND CARAVAN GOING 15-30 MPH. MY DAUGHTER'S SEAT (PASSENGER CAPTAINS CHAIR-2ND ROW) WAS LAID COMPLETELY BACK UPON IMPACT. SHE WAS UPRIGHT PRIOR TO THE CRASH. IF SOMEONE HAD BEEN SITTING BEHIND HER THEN THEY COULD HAVE BEEN INJURED OR KILLED. ALSO, THE DRIVER'S SEAT LEVER TO ADJUST THE ANGLE OF THE SEAT BROKE AS WELL. AFTER RESEARCHING ON THE INTERNET THERE HAVE BEEN SERIOUS DEATH AND INJURY IN DODGE GRAND CARAVAN AS A RESULT OF SEATS BREAKING DURING REAR END COLLISIONS. *TR
NHTSA ODI #10191877
160,460 miles · May 28, 2007
SeatsCrashInjury
I WAS IN THE CAR LINE AT MY DAUGHTER'S SCHOOL. A CAR REAR ENDED HIT MY 2000 DODGE GRAND CARAVAN GOING 15-30 MPH. I WAS STOPPED. MY DAUGHTER'S SEAT (PASSENGER CAPTAINS CHAIR-2ND ROW) WAS LAID COMPLETELY BACK UPON IMPACT. SHE WAS UPRIGHT PRIOR TO THE CRASH. IF SOMEONE HAD BEEN SITTING BEHIND HER THEN THEY COULD HAVE BEEN INJ…
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I WAS IN THE CAR LINE AT MY DAUGHTER'S SCHOOL. A CAR REAR ENDED HIT MY 2000 DODGE GRAND CARAVAN GOING 15-30 MPH. I WAS STOPPED. MY DAUGHTER'S SEAT (PASSENGER CAPTAINS CHAIR-2ND ROW) WAS LAID COMPLETELY BACK UPON IMPACT. SHE WAS UPRIGHT PRIOR TO THE CRASH. IF SOMEONE HAD BEEN SITTING BEHIND HER THEN THEY COULD HAVE BEEN INJURED OR KILLED. ALSO, THE DRIVER'S SEAT LEVER TO ADJUST THE ANGLE OF THE SEAT BROKE AS WELL. AFTER RESEARCHING ON THE INTERNET THERE HAVE BEEN SERIOUS DEATH AND INJURY IN DODGE GRAND CARAVAN AS A RESULT OF SEATS BREAKING DURING REAR END COLLISIONS. *TR
NHTSA ODI #10191876
59,000 miles · May 26, 2007
Electrical System
HEATING/AIRCONDITIONING FAN SWITCH WOULD NOT FUNCTION IN ONE POSITION, TRACED PROBLEM TO BURNED UP AND SHORT OUT CONNECTOR AND RESISITOR CONNECTOR IN ENGINE COMPARTMENT THAT OPERATED HEATING/AIR CONDITIONING FAN SPEED. REPLACED PARTS. POOR DESIGN, WILL NOT ACCEPT ELECTRICAL LOAD OVER EXTENDED OPERATION. OLD PARTS AVALIBLE. *AK
NHTSA ODI #10191797
115,000 miles · May 11, 2007
Air BagsCrash
TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT HER VEHICLE WAS REAR ENDED ON JANUARY 28, 2007 WHILE IDLE AT A TRAFFIC LIGHT. THE VEHICLE REPAIR WAS PAID FOR WITH THE EXCEPTION OF THE CLOCKSPRING ASSEMBLY BECAUSE IT WAS UNDER A SAFETY RECALL. THE MANUFACTURER STATED THAT THEY WILL NOT REIMBURSE THE CON…
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TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT HER VEHICLE WAS REAR ENDED ON JANUARY 28, 2007 WHILE IDLE AT A TRAFFIC LIGHT. THE VEHICLE REPAIR WAS PAID FOR WITH THE EXCEPTION OF THE CLOCKSPRING ASSEMBLY BECAUSE IT WAS UNDER A SAFETY RECALL. THE MANUFACTURER STATED THAT THEY WILL NOT REIMBURSE THE CONTACT BECAUSE THE CRASH CAUSED THE CLOCKSPRING TO FAIL. THE CONTACT'S INSURANCE COMPANY WILL NOT REIMBURSE THE CONTACT BECAUSE THE MANUFACTURER WILL NOT PROVIDE A LETTER STATING THAT THE CRASH CAUSED THE CLOCKSPRING TO FAIL, NOT THE SAFETY RECALL. THE CONTACT STATED THAT SHE NEVER RECEIVED A SAFETY RECALL NOTICE BEFORE THE VEHICLE WAS REPAIRED. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 118,000 AND FAILURE MILEAGE WAS 115,000. THE FAILURE OF THE CLOCKSPRING CAUSED THE HORN AND CRUISE CONTROL NOT TO WORK. UPDATED 06/15/07.*JB
NHTSA ODI #10190494
79,780 miles · May 9, 2007
Visibility
TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE WINDSHIELD WIPERS HAVE FAILED INTERMITTENTLY FOR THREE MONTHS. VISIBILITY IS IMPAIRED DURING RAINY CONDITIONS. THE CONTACT STATED THAT THE HEADLIGHTS HAVE FAILED SINCE THE VEHICLE WAS PURCHASED. HE STATED THAT THE PLASTIC LENS IS FROSTING AND TURNING…
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TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE WINDSHIELD WIPERS HAVE FAILED INTERMITTENTLY FOR THREE MONTHS. VISIBILITY IS IMPAIRED DURING RAINY CONDITIONS. THE CONTACT STATED THAT THE HEADLIGHTS HAVE FAILED SINCE THE VEHICLE WAS PURCHASED. HE STATED THAT THE PLASTIC LENS IS FROSTING AND TURNING YELLOW FROM OXIDIZING, CAUSING POOR ILLUMINATION AT NIGHT. THE CURRENT MILEAGE IS 81,000 AND FAILURE MILEAGE WAS 79,780.
NHTSA ODI #10190299
167,000 miles · Apr 20, 2007
Engine And Engine Cooling
TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THIS VEHICLE HAD THE SAME FAILURE AS NOTED IN THE RECALL REGARDING NON-FLEX FUEL ENGINES. THE DEALER WOULD NOT SERVICE THE VEHICLE FOR FREE BECAUSE IT HAD A FLEX ENGINE. THE CONTACT STATED THAT THE VEHICLE DEMONSTRATED SAME FAILURE AS THOSE OF THE S…
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TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THIS VEHICLE HAD THE SAME FAILURE AS NOTED IN THE RECALL REGARDING NON-FLEX FUEL ENGINES. THE DEALER WOULD NOT SERVICE THE VEHICLE FOR FREE BECAUSE IT HAD A FLEX ENGINE. THE CONTACT STATED THAT THE VEHICLE DEMONSTRATED SAME FAILURE AS THOSE OF THE SAME YEAR, MAKE, AND MODEL THAT HAD NON-FLEX ENGINES. THE CURRENT MILEAGE IS 168,000, AND FAILURE MILEAGE WAS 167,000.AK
NHTSA ODI #10188460
133,000 miles · Mar 19, 2007
Power Train
LUCKILY WE WERE SLOWING TO A STOP AT THE TIME OF THIS INCIDENT. THE CENTER PIN THAT HOLDS THE GEARS IN THE DIFFERENTIAL CAME LOOSE AND LOCKED THE FRONT WHEELS UP SO VIOLENTLY THAT IT KILLED THE ENGINE. IF THIS HAPPENED AT HIGHWAY SPEED THIS COULD HAVE BEEN DEADLY. THERE WAS NO WARNING NO NOISE AT ALL. WHEN THIS HAPPENED IT BUST…
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LUCKILY WE WERE SLOWING TO A STOP AT THE TIME OF THIS INCIDENT. THE CENTER PIN THAT HOLDS THE GEARS IN THE DIFFERENTIAL CAME LOOSE AND LOCKED THE FRONT WHEELS UP SO VIOLENTLY THAT IT KILLED THE ENGINE. IF THIS HAPPENED AT HIGHWAY SPEED THIS COULD HAVE BEEN DEADLY. THERE WAS NO WARNING NO NOISE AT ALL. WHEN THIS HAPPENED IT BUSTED THREE HOLES IN THE DIFFERENTIAL CASE OF THE TRANSMISSION AND ONE HOLE IN THE FLYWHEEL HOUSING. I BELIEVE THERE ARE SOM SERIOUS ENGINEERING ISSUES THAT CHRYSLER NEEDS TO ADDRESS BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. LUCKILY ALL I AM OUT IS THE MONY TOBUY ANOTHER TRANSMISSION AND PAY THE CORE CHARGE SINCE MY CASE IS NOT REBUILDABLE.
NHTSA ODI #10185590
54,000 miles · Mar 9, 2007
Engine And Engine Cooling
2000 DODGE GRAND CARAVAN SPORT WITH THE 3.3L ENGINE HAS LOST ITS SERPENTINE BELT IN RAIN. THIS RESULTS IN IMMEDIATE LOSS OF POWER STEERING AND LEADS TO SERIOUS OVERHEATING. THIS IS A KNOWN PROBLEM THAT HAS BEEN EXPERIENCED BY MANY OWNERS FOR MANY YEARS. *JB
NHTSA ODI #10184635
Official recalls
5Jun 17, 2010
ACCESS OPTIONS IS RECALLING CERTAIN TRUCKS AND VANS BUILT ON FORD E150, E350, TOYOTA SIENNA, AND DODGE GRAND CARAVAN CHASSIS AND EQUIPPED WITH VMI/RICON 6-WAY POWER SEAT BASES. THE SIX WAY POWER SEAT BASE MAY HAVE A DEFECTIVE (COLD) WELD ON THE PIVOT PIN WHICH IS WELDED TO THE SWIVEL PLATE. THE WELD COULD FAIL.
Consequence & remedy
Consequence: THE SEAT OCCUPANT MAY BE INJURED IF THE SEAT BASE PIN WERE TO BREAK.
Remedy: THE SWIVEL PLATE WILL BE REPLACED FREE OF CHARGE IF NECESSARY. THE RECALL BEGAN ON JUNE 8, 2010. OWNERS MAY CONTACT ACCESS OPTION AT 831-722-6804.
Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 10, 2003
ON CERTAIN MINIVANS AND 4X2 PICKUP TRUCKS, THE VEHICLE CERTIFICATION LABEL MAY HAVE GROSS AXLE WEIGHT RATINGS (GAWR) THAT EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: IMPROPERLY LOADING YOUR VEHICLE CAN CAUSE TIRE FAILURE AND RESULT IN A CRASH.
Remedy: OWNERS WILL BE PROVIDED WITH VEHICLE CERTIFICATION LABEL OVERLAYS CONTAINING CORRECTED INFORMATION RELATIVE TO VEHICLE GAWR AND TIRE SIZE. OWNER NOTIFICATION BEGAN MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
Mar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Consequence & remedy
Consequence: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
Remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available