NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
255 reports312,000 miles · Jun 20, 2005
StructureInjury
THE CONSUMER WAS INVOLVED IN PAST RECALL 730 BY DODGE THAT WAS POORLY HANDLED. THE REAR HATCH ATTACHMENT BOLT WAS THE ITEM ON RECALL. THE CONSUMER HAD TAKEN THE VEHICLE IN FOR REPAIR IN JULY OF 1997 BECAUSE THE BOLTS HAD BROKEN, AND HAD THEM REPLACED. THEN THEY BROKE AGAIN IN AUGUST OF 1999. ON MAY 1, 2005 ONE OF THEM BROK…
Read full complaint
THE CONSUMER WAS INVOLVED IN PAST RECALL 730 BY DODGE THAT WAS POORLY HANDLED. THE REAR HATCH ATTACHMENT BOLT WAS THE ITEM ON RECALL. THE CONSUMER HAD TAKEN THE VEHICLE IN FOR REPAIR IN JULY OF 1997 BECAUSE THE BOLTS HAD BROKEN, AND HAD THEM REPLACED. THEN THEY BROKE AGAIN IN AUGUST OF 1999. ON MAY 1, 2005 ONE OF THEM BROKE AGAIN, AND ALMOST BROKE HIS WIFE'S ARM. ON 5-3-2005, AND THE DEALER SAID THAT THE CAR WAS TOO OLD. THEY WOULDN'T FIX IT UNLESS THE CONSUMER PAID. THE DEALERS RESPONSE WAS INAPPROPRIATE. THE DEALER CHECKED WITH THE DISTRICTS OFFICE AND VALIDATED THAT IT WOULDN'T DO IT. ALSO, THE CONSUMER WAS INAPPROPRIATE. THE THIRD ISSUE WAS THE ADEQUACY OF THE RECALL ITSELF. THE FOURTH ISSUE WAS THAT THE DEALER JUST TOLD HIM THAT HE WOULDN'T FIX BOTH SIDES. *AK THE OIL PAN LEAKED AND THE SERPITINE BELT. RECALL CAMPAIGN#97V079000. *SC
NHTSA ODI #10119718
182,000 miles · Jun 2, 2005
Service Brakes, Hydraulic
DT: HAD THE BRAKES AND ABS UNIT REPLACED 3 TIMES, AND CONSUMER IS VERY AGGRAVATED. TALKED TO CHRYSLER, AND THEY HAVE THE INFORMATION. THERE WAS NO WARNING THAT VEHICLE HAD NO BRAKES. *AK
NHTSA ODI #10123937
160,000 miles · Jan 4, 2005
Service Brakes, Hydraulic
CONSUMER STATED DEALER REFUSED TO REPAIR THE RECALL FOR ABS BRAKE SYSTEM UNTIL CONSUMER PAID A DIAGNOSTIC FEE. *AK RECALL CAMPAIGN RECALL NUMBER: 96V099000 *TC
NHTSA ODI #10103098
Mileage unknown · Nov 27, 2004
Seats
WHILE SITTING IN THE DRIVER'S SEAT SEATBACK SNAPPED AND THEN COLLAPSED ONTO THE REAR SEAT. THIS HAPPENED WHILE I WAS SIMPLY REACHING INTO MY FRONT POCKET FOR MY KEYS. I WAS NOT INJURED AND FEEL VERY FORTUNATE THAT MY CHILDREN WERE NOT IN THE BACK SEAT AT THE TIME THE SEAT FAILED. I WENT TO WHITE BEAR DODGE AND TALKED TO THE S…
Read full complaint
WHILE SITTING IN THE DRIVER'S SEAT SEATBACK SNAPPED AND THEN COLLAPSED ONTO THE REAR SEAT. THIS HAPPENED WHILE I WAS SIMPLY REACHING INTO MY FRONT POCKET FOR MY KEYS. I WAS NOT INJURED AND FEEL VERY FORTUNATE THAT MY CHILDREN WERE NOT IN THE BACK SEAT AT THE TIME THE SEAT FAILED. I WENT TO WHITE BEAR DODGE AND TALKED TO THE SERVICE MANAGER. HE SAID THAT CHRYSLER DOES NOT SUPPLY PARTS FOR SEATS, AND THAT A NEW SEAT WOULD NOT BE AVAILABLE FOR MY VEHICLE. I BELIEVE THAT THIS IS A SAFETY RELATED DEFECT THAT THE MANUFACTURER MUST FIX, AND I NEED TO KNOW HOW TO PROCEED. *AK
NHTSA ODI #10100625
95,000 miles · Oct 15, 2004
Service Brakes, Hydraulic
THE CONSUMER STATES THE ABS SYSTEM MALFUNCTIONED WITHOUT WARNING. AS A RESULT THE BRAKE FLUID LEAKS. PLEASE PROVIDE ADDITIONAL INFORMATION. *NM
NHTSA ODI #10096963
168,000 miles · Aug 5, 2004
Latches/locks/linkages
WHILE DRIVING 35 MPH HOOD FLEW UP. AS A RESULT, DRIVER'S VISIBILITY WAS IMPAIRED. NO IMPACT REPORTED. *AK
NHTSA ODI #10087310
Mileage unknown · May 19, 2004
Service Brakes, Hydraulic
1992 GRAND CARAVAN BRAKE LIGHT AND ABS LIGHT STAY ON FOR LONG PERIODS OF TIME. BRAKE PEDAL AT TIMES WILL NOT DEPRESS. I AM A 76 YEAR OLD LADY AND I AM HAVING TO PARK MY VEHICLE BECAUSE I AM SCARED TO DRIVE IT WITH BRAKES ONLY INTERMITTENTLY WORKING. TOLD BY INDEPENDENT MECHANIC THAT PART OF THE ABS SYSTEM NEEDS REPLACING AT …
Read full complaint
1992 GRAND CARAVAN BRAKE LIGHT AND ABS LIGHT STAY ON FOR LONG PERIODS OF TIME. BRAKE PEDAL AT TIMES WILL NOT DEPRESS. I AM A 76 YEAR OLD LADY AND I AM HAVING TO PARK MY VEHICLE BECAUSE I AM SCARED TO DRIVE IT WITH BRAKES ONLY INTERMITTENTLY WORKING. TOLD BY INDEPENDENT MECHANIC THAT PART OF THE ABS SYSTEM NEEDS REPLACING AT A COST OF OVER $2000?? THIS IS RIDICULOUS!*AK
NHTSA ODI #10072843
Mileage unknown · Mar 9, 2004
Air BagsService Brakes, HydraulicCrash
WHILE DRIVING 20 MPH DRIVER APPLIED THE BRAKES AND PEDAL WAS HARD. CONSUMER WAS UNABLE TO STOP THE VEHICLE, IT SKIDDED, AND HIT ANOTHER VEHICLE. UPON IMPACT, BOTH AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED ABS LIGHT APPEARED ON THE DASHBOARD, AND REMAINED ON UNTIL THE VEHICLE WAS TURNED OFF. CONSUMER DROVE VEHICL…
Read full complaint
WHILE DRIVING 20 MPH DRIVER APPLIED THE BRAKES AND PEDAL WAS HARD. CONSUMER WAS UNABLE TO STOP THE VEHICLE, IT SKIDDED, AND HIT ANOTHER VEHICLE. UPON IMPACT, BOTH AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED ABS LIGHT APPEARED ON THE DASHBOARD, AND REMAINED ON UNTIL THE VEHICLE WAS TURNED OFF. CONSUMER DROVE VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT A PART OF THE ABS MODULE NEEDED REPLACING. THE PART WAS NOT ON RECALL OR UNDER WARRANTY. *AK
NHTSA ODI #10061744
142,000 miles · Mar 1, 2004
Engine And Engine CoolingFire
MY 1992 DODGE GRAND CARAVAN LE COOLANT FAN FAILED AND THE RELAY DID NOT INTERUPT WHICH CONTINUED TO FEED POWER BACK TO THE FUSE PANEL WHICH IN RETURN CAUSED MY WIRING HARNESS TO IGNITE INTO FLAMES UNDER THE HOOD RIGHT OVER THE LEFT STRUT ! *AK
NHTSA ODI #10060139
Mileage unknown · Jan 28, 2004
Service Brakes, Air
CONSUMER STATED THAT BRAKE LIGHTS KEPT COMING ON, AND BRAKES FAILED, AND BRAKE PEDAL FELT HARD. THIS LASTED FROM 2-5 MINUTES EACH TIME. THIS HAS HAPPENED AT LEAST 4 TIMES. CONSUMER WAS NOT INVOLVED IN A COLLISION, BUT WAS AFRAID THAT SOMETHING MIGHT HAPPEN.*AK
NHTSA ODI #10056050
Official recalls
6Jul 16, 1999
VEHICLE DESCRIPTION: MINIVANS. THE LEFT HAND WINDSHIELD WIPER PIVOT DRIVE ARM WAS NOT MECHANICALLY STAKED TO THE PIVOT SHAFT.
Consequence & remedy
Consequence: THIS COULD ALLOW THE DRIVE ARM TO DISENGAGE FROM THE SHAFT LEADING TO A LOSS OF WIPER FUNCTION. THE DRIVER'S VISIBILITY WOULD BE IMPAIRED, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE LEFT HAND SIDE WINDSHIELD WIPER PIVOT ASSEMBLY.
Sep 9, 1997
VEHICLE DESCRIPTION: PASSENGER MINI-VANS. COVERS ON THE SOLID STALK MOUNTED SEAT BELT BUCKLES CAN BECOME DISLODGED CAUSING THE RELEASE BUTTON TO STICK INSIDE THE COVER. THE BUCKLE WOULD THEN BE ONLY PARTIALLY LATCHED.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL INSTALL A COVER RETAINING CLIP TO THE STALK MOUNTED BUCKLE COVER TO PREVENT DISLOCATION OF THE BUCKLE COVER.
Sep 9, 1997
VEHICLE DESCRIPTION: PASSENGER MINI-VANS. THE CENTER REAR SEAT, RIGHT OUTBOARD SIDE, SAFETY BELT ANCHOR HOOK CAN BECOME UNATTACHED FROM THE BODY ANCHOR POSITION.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE ANCHOR HOOK RETAINING CLIP WITH A REVISED PROFILE CLIP AND A COVER PLATE.
May 16, 1997
THE BOLTS USED TO ATTACH THE STRUT TO THE BODY AND THE REAR LIFTGATE CAN ACCUMULATE FATIGUE DAMAGE IF THREE FACTORS COMBINE. IF THE BOLT IS LOOSE, THE GAS STRUT IS OVER-PRESSURIZED, AND THE FREQUENCY OF OPENING AND CLOSING CYCLES IS HIGHER THAN FOR THE AVERAGE CUSTOMER, THE BOLT CAN FAIL.
Consequence & remedy
Consequence: PERSONAL INJURY COULD OCCUR IF THE BOLTS BREAK ALLOWING THE LIFTGATE TO FALL SUDDENLY.
Remedy: DEALERS WILL INSPECT FOR LOOSE FASTENERS, IF THE FASTENERS ARE LOOSE, THE STRUT (AND INTEGRAL BOLTS) WILL BE REPLACED. IF THE BOLT SHOWS EVIDENCE OF TORQUE, THE BOLT WILL BE REMOVED, LARGER WASHERS WILL REPLACE THE EXISTING WASHER AND THE BOLT WILL BE REINSTALLED AND HAND TIGHTENED TO THE TARGET TORQUED.
Nov 18, 1996
THE STEERING WHEEL ARMATURE STAMPING CAN CRACK AND SEPARATE FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN.
Consequence & remedy
Consequence: IF THE STEERING WHEEL SEPARATES FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN, LOSS OF CONTROL CAN OCCUR INCREASING THE RISK OF AN ACCIDENT.
Remedy: DEALERS WILL INSPECT THE STEERING WHEEL FOR ARMATURE CRACKS IN THE CENTER HUB ATTACHMENT AREA. ANY STEERING WHEELS SHOWING CRACKS WILL BE REPLACED. ALL OTHER VEHICLES WILL HAVE A REINFORCEMENT PLATE INSTALLED TO PREVENT STEERING WHEEL SEPARATION IN THE EVENT CRACKING OCCURS.
Jun 13, 1996
THE ABS HYDRAULIC CONTROL UNIT CAN EXPERIENCE EXCESSIVE BRAKE ACTUATOR PISTON SEAL WEAR CAUSING PUMP-MOTOR DETERIORATION.
Consequence & remedy
Consequence: IF THIS CONDITION OCCURS, THE ABS FUNCTION COULD BE LOST AND REDUCED POWER ASSIST WOULD BE EXPERIENCED DURING VEHICLE BRAKING INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.
Remedy: DEALERS WILL TEST THE VEHICLE'S ANTI-LOCK BRAKE SYSTEM AND REPAIR THE VEHICLES IF NECESSARY. ALSO THE WARRANTY ON ALL ABS COMPONENTS WILL BE EXTENDED TO 10 YEARS OR 100,000 MILES (EXCEPT FOR THE BRAKE ACTUATOR PISTON ASSEMBLY AND THE PUMP-MOTOR ASSEMBLY WHICH WILL HAVE A LIFETIME COVERAGE). OWNERS WILL ALSO BE REIMBURSED FOR PREVIOUS ABS COMPONENT REPAIR COSTS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6EA97005 · Safety Belt Anchorage Failures
Opened Apr 10, 1997 · Closed Dec 23, 1997
Status: closed (inferred from source dates) · Seat Belts:front:anchorage
There is no summary currently available
PE96008 · Safety Blt Latch Operation
Opened Jan 25, 1996 · Closed Jun 28, 1996
Status: closed (inferred from source dates) · Seat Belts
There is no summary currently available
EA95029 · Steering Wheel Separation
Opened Sep 26, 1995 · Closed Nov 13, 1996
Status: closed (inferred from source dates) · Steering
AFTER AN EXTENSIVE INVESTIGATION AND ANALYSIS, CHRYSLER HAS IDENTIFIED THE DEFECT AS A FATIGUE FAILURE, ORIGINATION IN THE HEAT AFFECTED REGION OF THE PROJECTION WELDS OF THE STEERING WHEEL HUB TO STEERING WHEEL ARMATURE ATTACHMENT.THE HUB IS THE PORTION OF THE STEERING WHEEL ASSEMBLY THAT CONNECTS IT TO THE STEERING COLUMN SHAFT AND IS ATTACHED TO THE UNDERSIDE OF THE STEERING WHEEL ASSEMBLY BY 4 WELDS.IF CRACKS DEVELOP IN THE HEAT AFFECTED REGION OF THE WELDS AND PROPAGATE THROUGH THE STEERING WHEEL ARMATURE TO EACH OF THE WELDS, THE STEERING WHEEL CAN SEPARATE FROM THE HUB.THIS IS A SLOW PROGRESSIVE FAILURE WHICH NORMALLY OCCURS AT HIGH MILEAGE.IN SOME CASES COMPLAINANTS HAVE REPORTED A LOOSENESS OR WOBBLING OF THE STEERING WHEEL PRIOR TO SEPARATION.TO REMEDY THIS DEFECT, CHRYSLER WILL INSPECT THE STEERING WHEELS OF THE AFFECTED VEHICLES FOR CRACKS IN THE HUB AREA.IF ANY CRACKS ARE FOUND, THE STEERING WHEEL WILL BE REPLACED.ALL OTHER VEHICLES WILL HAVE REINFORCING PLATES INSTALLED WHICH WOULD PREVENT A STEERING WHEEL SEPARATION SHOULD CRACKING OCCUR.
EA94028 · Abs Braking System Fails
Opened Jul 29, 1994 · Closed Jun 24, 1996
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
There is no summary currently available
PE94024 · Abs Braking System Fails
Opened Mar 7, 1994 · Closed Jul 29, 1994
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
There is no summary currently available
EA94005 · Liftgate Latches
Opened Jan 31, 1994 · Closed Oct 25, 1995
Status: closed (inferred from source dates) · Structure
LIFTGATE LATCHES IN THE SUBJECT VEHICLES HAVE FAILED IN LOW AND MODERATE SPEED IMPACTS RESULTING IN OCCUPANT EJECTIONS, INJURIES, AND FATALITIES.THERE ARE TWO FAILURE MODES ASSOCIATED WITH LATCH FAILURE: FORK BOLT-DETENT LEVER BYPASS, AND INERTIAL UNLATCHING.NHTSA ANALYSES OF CHRYSLER AND PEER MINIVANS TOOK THE FORM OF STATIC AND DYNAMIC CRASH TESTING, ENGINEERING EVALUATIONS, COMPLAINT AND FIELD ANALYSES, AND REAL WORLD DATA ANALYSES.A TECHNICAL REPORT DISCUSSING THESE ANALYSES CAN BE FOUND IN THE ENGINEERING ANALYSIS TECHNICAL REPORT IN THE PUBLIC VIEWING FILE.CHRYSLER HAS ADVISED NHTSA THAT IT WILL CONDUCT A CAMPAIGN TO REPLACE THE LATCHES ON ALL THE SUBJECT VEHICLES.THE CHRYSLER CAMPAIGN WILL CONSIST OF NOTIFICATION LETTERS TO ALL OWNERS; FREE REPLACEMENT OF ALL LATCHES WITH STRONGER, SAFER LATCHES REGARDLESS OF THE AGE OF THE MINIVANS; NATIONAL ADVERTISING TO PROMOTE CUSTOMER AWARENESS OF THE CAMPAIGN; QUARTERLY REPORTS REGARDING CAMPAIGN COMPLETION RATES; AS WELL AS ADDITIONAL MEASURES TO ENSURE A HIGH COMPLETION RATE, ABOVE AND BEYOND THE ACTIONS THAT NORMALLY WOULD BE TAKEN IN A FORMAL SAFETY RECALL.THESE INCLUDE FOLLOW UP WRITTEN AND TELEPHONIC NOTIFICATIONS TO OWNERS WHO DO NOT BRING THEIR VEHICLES IN FOR CORRECTIVE ACTION.NHTSA FIRMLY BELIEVES THAT THE CRASH PERFORMANCE OF THE LATCHES ON THESE MINIVANS RAISES SERIOUS SAFETY CONCERNS, AND THAT THE CAMPAIGN ADDRESSES THESE CONCERNS.THE CHRYSLER CORRECTIVE ACTION WILL INCREASE THE STRENGTH OF THE LIFTGATE LATCHES AND DECREASE THE POTENTIAL FOR INERTIAL UNLATCHING, THEREBY REDUCING THE RISK OF CRASH-RELATED OPENINGS OF THE LIFTGATE AND POSSIBLE OCCUPANT EJECTION THROUGH THE LIFTGATE OPENING.OWNERS OF CHRYSLER MINIVANS WILL GET A STRONGER, SAFER LATCH FREE OF CHARGE AT THE EARLIEST POSSIBLE TIME, WITHOUT THE NEED FOR FURTHER TECHNICAL INVESTIGATION AND COMPLEX AND TIME-CONSUMING LITIGATION WITH AN UNCERTAIN OUTCOME.BASED ON THE ABOVE, ODI IS CLOSING THIS INVESTIGATION.
Illustration