WHILE SITTING IN THE DRIVER'S SEAT SEATBACK SNAPPED AND THEN COLLAPSED ONTO THE REAR SEAT. THIS HAPPENED WHILE I WAS SIMPLY REACHING INTO MY FRONT POCKET FOR MY KEYS. I WAS NOT INJURED AND FEEL VERY FORTUNATE THAT MY CHILDREN WERE NOT IN THE BACK SEAT AT THE TIME THE SEAT FAILED. I WENT TO WHITE BEAR DODGE AND TALKED TO THE S…
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WHILE SITTING IN THE DRIVER'S SEAT SEATBACK SNAPPED AND THEN COLLAPSED ONTO THE REAR SEAT. THIS HAPPENED WHILE I WAS SIMPLY REACHING INTO MY FRONT POCKET FOR MY KEYS. I WAS NOT INJURED AND FEEL VERY FORTUNATE THAT MY CHILDREN WERE NOT IN THE BACK SEAT AT THE TIME THE SEAT FAILED. I WENT TO WHITE BEAR DODGE AND TALKED TO THE SERVICE MANAGER. HE SAID THAT CHRYSLER DOES NOT SUPPLY PARTS FOR SEATS, AND THAT A NEW SEAT WOULD NOT BE AVAILABLE FOR MY VEHICLE. I BELIEVE THAT THIS IS A SAFETY RELATED DEFECT THAT THE MANUFACTURER MUST FIX, AND I NEED TO KNOW HOW TO PROCEED. *AK
NHTSA ODI #10100625
Mileage unknown · Dec 13, 2002
SeatsCrash
MY HUSBAND WAS REAR-ENDED BY A CAR AT APPROXIMATELY 30MPH IN OUR 1992 DODGE GRAND CARAVAN. THE BACK OF THE DRIVERS SEAT COLLAPSED. FORTUNATELY HE WAS NOT HURT, BUT HE COULD EASILY HAVE LOST CONTROL OF THE VEHICLE. ALSO, IF OUR 8 YEAR OLD CHILD HAD BEEN WITH HIM, SHE WOULD HAVE BEEN RIDING IN THE SEAT DIRECTLY BEHIND THE DRIVE…
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MY HUSBAND WAS REAR-ENDED BY A CAR AT APPROXIMATELY 30MPH IN OUR 1992 DODGE GRAND CARAVAN. THE BACK OF THE DRIVERS SEAT COLLAPSED. FORTUNATELY HE WAS NOT HURT, BUT HE COULD EASILY HAVE LOST CONTROL OF THE VEHICLE. ALSO, IF OUR 8 YEAR OLD CHILD HAD BEEN WITH HIM, SHE WOULD HAVE BEEN RIDING IN THE SEAT DIRECTLY BEHIND THE DRIVER AND COULD HAVE BEEN SEVERLY INJURED.
NHTSA ODI #10000014
Mileage unknown · Sep 28, 2000
Seats
THE 2ND & 3RD ROW SEATS ARE SELF RELEASING. SEATS WOULD PIVOT FORWARD. WHEN LATCHED OR LOCKED WOULD RELEASE THE ENTIRE SEAT. THIS WOULD CAUSE THE SEAT TO BE UNSTABLE & THE OCCUPANTS SHIFTING AROUND.*AK
NHTSA ODI #871792
Mileage unknown · Nov 30, 1999
Seats
THE DRIVER'S SIDE SEAT MOUNT BROKE IN TWO PLACES. THIS CAUSES THE DRIVER TO BE DUMPED FORWARD INTO THE STEERING COLUMN. THE BOTTOM POINT OF THE SEAT BELT IS ALSO FASTENED TO THE MOUNTING TOWER THUS IT WILL NOT RESTRAIN THE DRIVER FROM BEING PROPELLED FORWARD. THE PERSON WHO WELDED THESE BREAKS STATED THAT HE HAD DONE THIS TO SEV…
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THE DRIVER'S SIDE SEAT MOUNT BROKE IN TWO PLACES. THIS CAUSES THE DRIVER TO BE DUMPED FORWARD INTO THE STEERING COLUMN. THE BOTTOM POINT OF THE SEAT BELT IS ALSO FASTENED TO THE MOUNTING TOWER THUS IT WILL NOT RESTRAIN THE DRIVER FROM BEING PROPELLED FORWARD. THE PERSON WHO WELDED THESE BREAKS STATED THAT HE HAD DONE THIS TO SEVERAL OF THESE VEHICLES. THE BREAK WAS, IN ACTUALITY, A STRESS FRACTURE AT TWO POINTS WHERE THE TOWER IS BOLTED TO THE VEHICLE FLOOR. WELDS DID NOT ENTIRELY HO;D AND HAD TO BE RE-WELDED. REPLACING THE TOWER WITH A NEW, UNSTRESSED DESIGN WOULD HAVE BEEN THE BEST SOLUTION BUT CHRYSLER WOULD NOT DO THIS. THEY DID HOWEVER PAY FOR THE WELDING!
NHTSA ODI #715437
Mileage unknown · Apr 12, 1999
Child SeatSeats
HARNESS STRAPS ON THE INTEGRATED CHILD SAFETY SEAT NO LONGER FUNCTION. THE LOCKING MECHANISM NO LONGER LOCKS THE HARNESS STRAPS IN PLACE. THE PROBLEM HAS BEEN REPORTED TO THE DEALERSHIP. PARTS ARE NOT AVAILABLE TO CORRECT THE PROBLEM WITH THE SEAT. THE BENCH SEAT WILL HAVE TO BE REPLACED TO CORRECT THE PROBLEM. PLEASE PROVIDE…
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HARNESS STRAPS ON THE INTEGRATED CHILD SAFETY SEAT NO LONGER FUNCTION. THE LOCKING MECHANISM NO LONGER LOCKS THE HARNESS STRAPS IN PLACE. THE PROBLEM HAS BEEN REPORTED TO THE DEALERSHIP. PARTS ARE NOT AVAILABLE TO CORRECT THE PROBLEM WITH THE SEAT. THE BENCH SEAT WILL HAVE TO BE REPLACED TO CORRECT THE PROBLEM. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
NHTSA ODI #836658
Mileage unknown · Nov 27, 1996
Seats
RED RELEASE BUTTON ON SEAT BELT REPLACED TWICE.
NHTSA ODI #511823
Mileage unknown · Sep 3, 1996
Air BagsSeatsCrashInjury
WHILE STOPPING, VEHICLE WAS REARENDED BY TRUCK, HIT GUARDRAIL, FRONT OCCUPANTS FORCED FORWARD/BACKWARD, BOTH FRONT SEATS SNAPPED LIKE TWIGS, SEATBACKS COLLAPSED COMPLETELY, FELL BACKWARDS WITH OCCUPANTS, ALSO NO DEPLOYMENT OF DRIVER'S AIR BAG. *AK
VEHICLE DESCRIPTION: MINIVANS. THE LEFT HAND WINDSHIELD WIPER PIVOT DRIVE ARM WAS NOT MECHANICALLY STAKED TO THE PIVOT SHAFT.
Consequence & remedy
Consequence: THIS COULD ALLOW THE DRIVE ARM TO DISENGAGE FROM THE SHAFT LEADING TO A LOSS OF WIPER FUNCTION. THE DRIVER'S VISIBILITY WOULD BE IMPAIRED, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE LEFT HAND SIDE WINDSHIELD WIPER PIVOT ASSEMBLY.
VEHICLE DESCRIPTION: PASSENGER MINI-VANS. COVERS ON THE SOLID STALK MOUNTED SEAT BELT BUCKLES CAN BECOME DISLODGED CAUSING THE RELEASE BUTTON TO STICK INSIDE THE COVER. THE BUCKLE WOULD THEN BE ONLY PARTIALLY LATCHED.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL INSTALL A COVER RETAINING CLIP TO THE STALK MOUNTED BUCKLE COVER TO PREVENT DISLOCATION OF THE BUCKLE COVER.
VEHICLE DESCRIPTION: PASSENGER MINI-VANS. THE CENTER REAR SEAT, RIGHT OUTBOARD SIDE, SAFETY BELT ANCHOR HOOK CAN BECOME UNATTACHED FROM THE BODY ANCHOR POSITION.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE ANCHOR HOOK RETAINING CLIP WITH A REVISED PROFILE CLIP AND A COVER PLATE.
THE BOLTS USED TO ATTACH THE STRUT TO THE BODY AND THE REAR LIFTGATE CAN ACCUMULATE FATIGUE DAMAGE IF THREE FACTORS COMBINE. IF THE BOLT IS LOOSE, THE GAS STRUT IS OVER-PRESSURIZED, AND THE FREQUENCY OF OPENING AND CLOSING CYCLES IS HIGHER THAN FOR THE AVERAGE CUSTOMER, THE BOLT CAN FAIL.
Consequence & remedy
Consequence: PERSONAL INJURY COULD OCCUR IF THE BOLTS BREAK ALLOWING THE LIFTGATE TO FALL SUDDENLY.
Remedy: DEALERS WILL INSPECT FOR LOOSE FASTENERS, IF THE FASTENERS ARE LOOSE, THE STRUT (AND INTEGRAL BOLTS) WILL BE REPLACED. IF THE BOLT SHOWS EVIDENCE OF TORQUE, THE BOLT WILL BE REMOVED, LARGER WASHERS WILL REPLACE THE EXISTING WASHER AND THE BOLT WILL BE REINSTALLED AND HAND TIGHTENED TO THE TARGET TORQUED.
THE STEERING WHEEL ARMATURE STAMPING CAN CRACK AND SEPARATE FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN.
Consequence & remedy
Consequence: IF THE STEERING WHEEL SEPARATES FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN, LOSS OF CONTROL CAN OCCUR INCREASING THE RISK OF AN ACCIDENT.
Remedy: DEALERS WILL INSPECT THE STEERING WHEEL FOR ARMATURE CRACKS IN THE CENTER HUB ATTACHMENT AREA. ANY STEERING WHEELS SHOWING CRACKS WILL BE REPLACED. ALL OTHER VEHICLES WILL HAVE A REINFORCEMENT PLATE INSTALLED TO PREVENT STEERING WHEEL SEPARATION IN THE EVENT CRACKING OCCURS.
THE ABS HYDRAULIC CONTROL UNIT CAN EXPERIENCE EXCESSIVE BRAKE ACTUATOR PISTON SEAL WEAR CAUSING PUMP-MOTOR DETERIORATION.
Consequence & remedy
Consequence: IF THIS CONDITION OCCURS, THE ABS FUNCTION COULD BE LOST AND REDUCED POWER ASSIST WOULD BE EXPERIENCED DURING VEHICLE BRAKING INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.
Remedy: DEALERS WILL TEST THE VEHICLE'S ANTI-LOCK BRAKE SYSTEM AND REPAIR THE VEHICLES IF NECESSARY. ALSO THE WARRANTY ON ALL ABS COMPONENTS WILL BE EXTENDED TO 10 YEARS OR 100,000 MILES (EXCEPT FOR THE BRAKE ACTUATOR PISTON ASSEMBLY AND THE PUMP-MOTOR ASSEMBLY WHICH WILL HAVE A LIFETIME COVERAGE). OWNERS WILL ALSO BE REIMBURSED FOR PREVIOUS ABS COMPONENT REPAIR COSTS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6
EA97005 · Safety Belt Anchorage Failures
Opened Apr 10, 1997 · Closed Dec 23, 1997
Status: closed (inferred from source dates) · Seat Belts:front:anchorage
There is no summary currently available
PE96008 · Safety Blt Latch Operation
Opened Jan 25, 1996 · Closed Jun 28, 1996
Status: closed (inferred from source dates) · Seat Belts
There is no summary currently available
EA95029 · Steering Wheel Separation
Opened Sep 26, 1995 · Closed Nov 13, 1996
Status: closed (inferred from source dates) · Steering
AFTER AN EXTENSIVE INVESTIGATION AND ANALYSIS, CHRYSLER HAS IDENTIFIED THE DEFECT AS A FATIGUE FAILURE, ORIGINATION IN THE HEAT AFFECTED REGION OF THE PROJECTION WELDS OF THE STEERING WHEEL HUB TO STEERING WHEEL ARMATURE ATTACHMENT.THE HUB IS THE PORTION OF THE STEERING WHEEL ASSEMBLY THAT CONNECTS IT TO THE STEERING COLUMN SHAFT AND IS ATTACHED TO THE UNDERSIDE OF THE STEERING WHEEL ASSEMBLY BY 4 WELDS.IF CRACKS DEVELOP IN THE HEAT AFFECTED REGION OF THE WELDS AND PROPAGATE THROUGH THE STEERING WHEEL ARMATURE TO EACH OF THE WELDS, THE STEERING WHEEL CAN SEPARATE FROM THE HUB.THIS IS A SLOW PROGRESSIVE FAILURE WHICH NORMALLY OCCURS AT HIGH MILEAGE.IN SOME CASES COMPLAINANTS HAVE REPORTED A LOOSENESS OR WOBBLING OF THE STEERING WHEEL PRIOR TO SEPARATION.TO REMEDY THIS DEFECT, CHRYSLER WILL INSPECT THE STEERING WHEELS OF THE AFFECTED VEHICLES FOR CRACKS IN THE HUB AREA.IF ANY CRACKS ARE FOUND, THE STEERING WHEEL WILL BE REPLACED.ALL OTHER VEHICLES WILL HAVE REINFORCING PLATES INSTALLED WHICH WOULD PREVENT A STEERING WHEEL SEPARATION SHOULD CRACKING OCCUR.
EA94028 · Abs Braking System Fails
Opened Jul 29, 1994 · Closed Jun 24, 1996
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
There is no summary currently available
PE94024 · Abs Braking System Fails
Opened Mar 7, 1994 · Closed Jul 29, 1994
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
There is no summary currently available
EA94005 · Liftgate Latches
Opened Jan 31, 1994 · Closed Oct 25, 1995
Status: closed (inferred from source dates) · Structure
LIFTGATE LATCHES IN THE SUBJECT VEHICLES HAVE FAILED IN LOW AND MODERATE SPEED IMPACTS RESULTING IN OCCUPANT EJECTIONS, INJURIES, AND FATALITIES.THERE ARE TWO FAILURE MODES ASSOCIATED WITH LATCH FAILURE: FORK BOLT-DETENT LEVER BYPASS, AND INERTIAL UNLATCHING.NHTSA ANALYSES OF CHRYSLER AND PEER MINIVANS TOOK THE FORM OF STATIC AND DYNAMIC CRASH TESTING, ENGINEERING EVALUATIONS, COMPLAINT AND FIELD ANALYSES, AND REAL WORLD DATA ANALYSES.A TECHNICAL REPORT DISCUSSING THESE ANALYSES CAN BE FOUND IN THE ENGINEERING ANALYSIS TECHNICAL REPORT IN THE PUBLIC VIEWING FILE.CHRYSLER HAS ADVISED NHTSA THAT IT WILL CONDUCT A CAMPAIGN TO REPLACE THE LATCHES ON ALL THE SUBJECT VEHICLES.THE CHRYSLER CAMPAIGN WILL CONSIST OF NOTIFICATION LETTERS TO ALL OWNERS; FREE REPLACEMENT OF ALL LATCHES WITH STRONGER, SAFER LATCHES REGARDLESS OF THE AGE OF THE MINIVANS; NATIONAL ADVERTISING TO PROMOTE CUSTOMER AWARENESS OF THE CAMPAIGN; QUARTERLY REPORTS REGARDING CAMPAIGN COMPLETION RATES; AS WELL AS ADDITIONAL MEASURES TO ENSURE A HIGH COMPLETION RATE, ABOVE AND BEYOND THE ACTIONS THAT NORMALLY WOULD BE TAKEN IN A FORMAL SAFETY RECALL.THESE INCLUDE FOLLOW UP WRITTEN AND TELEPHONIC NOTIFICATIONS TO OWNERS WHO DO NOT BRING THEIR VEHICLES IN FOR CORRECTIVE ACTION.NHTSA FIRMLY BELIEVES THAT THE CRASH PERFORMANCE OF THE LATCHES ON THESE MINIVANS RAISES SERIOUS SAFETY CONCERNS, AND THAT THE CAMPAIGN ADDRESSES THESE CONCERNS.THE CHRYSLER CORRECTIVE ACTION WILL INCREASE THE STRENGTH OF THE LIFTGATE LATCHES AND DECREASE THE POTENTIAL FOR INERTIAL UNLATCHING, THEREBY REDUCING THE RISK OF CRASH-RELATED OPENINGS OF THE LIFTGATE AND POSSIBLE OCCUPANT EJECTION THROUGH THE LIFTGATE OPENING.OWNERS OF CHRYSLER MINIVANS WILL GET A STRONGER, SAFER LATCH FREE OF CHARGE AT THE EARLIEST POSSIBLE TIME, WITHOUT THE NEED FOR FURTHER TECHNICAL INVESTIGATION AND COMPLEX AND TIME-CONSUMING LITIGATION WITH AN UNCERTAIN OUTCOME.BASED ON THE ABOVE, ODI IS CLOSING THIS INVESTIGATION.
1992 Dodge Grand Caravan Problems, Complaints & Recalls | Skip That Year
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