Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
420–25K
19625–50K
38850–75K
22875–100K
199100–150K
95150K+
1,148 reports with mileage · 819 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Suspension. Review the 1,102 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine And Engine Cooling. Review the 281 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 181 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
106 crash reports20 fire reports49 injury reports
What owners actually said
1,967 reports
100,000 miles · Oct 20, 2005
Wheels
DT: THE CALLER SAID THE VEHICLE HAD THREE CRACKED RIMS. SHE TOOK THEM OFF THE VEHICLE, BUT DID NOT KNOW WHERE THEY WERE LOCATED ON THE VEHICLE. HAD A FLAT TIRE AND PUT AIR IN THE TIRE. WHEN SHE ARRIVED HOME THE TIRE WAS FLAT AGAIN. SHE TOOK VEHICLE TO AN INDEPENDENT INSPECTION STATION, AND THEY TOLD HER THE RIMS WERE CRA…
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DT: THE CALLER SAID THE VEHICLE HAD THREE CRACKED RIMS. SHE TOOK THEM OFF THE VEHICLE, BUT DID NOT KNOW WHERE THEY WERE LOCATED ON THE VEHICLE. HAD A FLAT TIRE AND PUT AIR IN THE TIRE. WHEN SHE ARRIVED HOME THE TIRE WAS FLAT AGAIN. SHE TOOK VEHICLE TO AN INDEPENDENT INSPECTION STATION, AND THEY TOLD HER THE RIMS WERE CRACKED. DEALER SAID RIMS DID NOT CRACK. DEALER AND MANUFACTURER CLAIMED THEY COULD NOT OFFER ANY HELP FOR FREE. SHE TOOK VEHICLE TO THE DEALER SEVEN TIMES FOR DIFFERENT PROBLEMS.*AK *JB
NHTSA ODI #10137109
90,000 miles · Oct 19, 2005
Engine And Engine CoolingEquipment
DT: THE CONTACT OWNS A 1999 DODGE DURANGO THAT EXPERIENCED AN EXCESSIVE OIL CONSUMPTION PROBLEM. THE OIL WAS DISAPPEARING NEARLY EVERY 500 MILES. THERE WAS NO SMOKING OR ANY TYPE OF LEAKS. THE CONTACT FELT THIS WAS A MECHANICAL PROBLEM. THE VEHICLE WAS USING FOUR OR FIVE QUARTS OF OIL RAPIDLY. THE VEHICLE WAS TAKEN TO AN …
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DT: THE CONTACT OWNS A 1999 DODGE DURANGO THAT EXPERIENCED AN EXCESSIVE OIL CONSUMPTION PROBLEM. THE OIL WAS DISAPPEARING NEARLY EVERY 500 MILES. THERE WAS NO SMOKING OR ANY TYPE OF LEAKS. THE CONTACT FELT THIS WAS A MECHANICAL PROBLEM. THE VEHICLE WAS USING FOUR OR FIVE QUARTS OF OIL RAPIDLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC SHOP FOR INSPECTION. THE MECHANIC REPLACED THE INTAKE MANIFOLD. THE UPPER PLENUM AND THROTTLE BODY WAS REMOVED TO DETERMINE THE LEAK SITE. THE GASKET THAT WAS SUPPOSED TO SEAL THE INTAKE OF THE ENGINE BLOCK HAD APPARENTLY NOT ADHERED TO THE BOTTOM ON THE INTAKE AND ALONG THE ENGINE. THE MECHANIC NOTED THAT CHRYSLER MADE SOME DESIGN CORRECTIONS, BUT THE CYLINDER HEADS WILL COLLECT AND BLOW OVER INTO THE ENGINE, AND EVENTUALLY WILL BE EXPELLED FROM THE VEHICLE ON THE GROUND OR BURNED OUT. IT COULD COLLECT EIGHT TO TEN QUARTS BEFORE EXPELLING. THE REPAIR WAS MADE , AND A GASKET WAS REPLACED. THIS WAS THE SECOND TIME IT WAS REPLACED. THE GASKET DID NOT NECESSARILY FIX THE PROBLEM BECAUSE THE GASKET DID NOT PERMANENTLY ADHERED TO THAT AREA. THEY RETRACTED IT DUE TO HOT AND COLD TEMPERATURES, AND COULD NOT ADHERE AS NEEDED. THE CONTACT HAS ANOTHER 1999 DODGE DURANGO THAT EXPERIENCED THIS PROBLEM. ALSO, THERE WAS A PINHOLE ON THE AIR CONDITIONER EVAPORATOR THAT ALLOWED THE FREON TO ESCAPE AND ENTER IN TO OTHER DURANGOS. *AK
NHTSA ODI #10140206
Mileage unknown · Oct 18, 2005
Suspension
FAILURE OF UPPER AND LOWER BALL JOINTS ON BOTH SIDES OF MY 1999 DODGE DURANGO, 2WD. *NM
NHTSA ODI #10140161
66,006 miles · Oct 18, 2005
SteeringSuspensionCrash
WHILE DRIVING LESS THAN 600 FROM MY HOUSE IN MY 1999 GREEN DODGE DURANGO 4 DOOR THE POWER STEERING WENT OUT CAUSING AN ACCIDENT WITH A PARKED CAR. I HAD THE CAR HAD TO BE TOWED TO THE DODGE DEALERSHIP IN WARREN MICHIGAN I WAS TOLD THAT THE POWER STEERING SEAL BLEW CAUSING THE LOSS OF POWER ASSIST STEERING. THE LOSS OF THIS T…
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WHILE DRIVING LESS THAN 600 FROM MY HOUSE IN MY 1999 GREEN DODGE DURANGO 4 DOOR THE POWER STEERING WENT OUT CAUSING AN ACCIDENT WITH A PARKED CAR. I HAD THE CAR HAD TO BE TOWED TO THE DODGE DEALERSHIP IN WARREN MICHIGAN I WAS TOLD THAT THE POWER STEERING SEAL BLEW CAUSING THE LOSS OF POWER ASSIST STEERING. THE LOSS OF THIS TYPE OF FAILURE AS YOU KNOW MAKES DRIVING HARDER THAT A CAR WITHOUT POWER STEERING AT ALL. I ASK THE DEALERSHIP TO HAVE DCC LOOK INTO THE CAUSE OF THIS FAILURE WHICH CAUSE THE ACCIDENT WITHOUT ANY PRIOR LEAKS OR LOSS OF FLUID. THE INVESTIGATION LETTER STATED THAT A VEHICLE THAT WAS BUILT JUNE 23, 1999 AND HAD 66,006 MILES WOULD HAVE THESE KINDS OF FAILURES. THE VEHICLE WAS INSPECTED LESS THAN 3000 MILES PRIOR WHEN IT WAS TAKEN IN FOR AIR CONDITIONING CORE ISSUES. THE DEALERSHIP DID AN INSPECTION AND FOUND OTHER LEAKS BUT DID NOT FIND ISSUE WITH THE POWER STEERING PUMP. I HAVE LOOKED ALL AROUND THE VEHICLE AND OPERATOR'S MANUAL WHICH DOES NOT HAVE THIS INFORMATION THAT STEERING CAN BE HAMPERED WHEN THE VEHICLE IS OLDER THAN 50K MILES. THE COST OF THE WORK TO GET HE SUSPENSION , BALL JOINTS, TIE RODS , CONTROL ARMS, YOU NAME IT WILL BE JUST LESS THAN $5,000 DOLLARS. DOES DCC KNOW PEOPLE COULD BE INJURED OR KILLED BY THESE KIND OF PROBLEMS. I HOPE THIS WILL NOT GO ON UNFOUND EARS. KEEP UP THE GOOD WORK!!!!! STACY SCICLUNA, WARREN MICHIGAN 586-757-7947 . *NM
NHTSA ODI #10140153
Mileage unknown · Oct 17, 2005
Suspension
I HAVE A 99 DURANGO THAT IS MAKING EXCESSIVE NOISE COMING FROM THE FRONT BALL JOINTS. I HAVE HAD THE CAR CHECKED, AND THE PROBLEM IS DEFINITELY FROM THE FRONT BALL JOINTS. I HAVE BEEN TOLD MY VEHICLE IS NOT COVERED BY THIS RECALL. IF DODGE IS TRULY CONCERNED ABOUT DRIVER SAFETY, WHY DO THEY LIMIT THE RECALL? IF ITS A SAFETY ISSU…
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I HAVE A 99 DURANGO THAT IS MAKING EXCESSIVE NOISE COMING FROM THE FRONT BALL JOINTS. I HAVE HAD THE CAR CHECKED, AND THE PROBLEM IS DEFINITELY FROM THE FRONT BALL JOINTS. I HAVE BEEN TOLD MY VEHICLE IS NOT COVERED BY THIS RECALL. IF DODGE IS TRULY CONCERNED ABOUT DRIVER SAFETY, WHY DO THEY LIMIT THE RECALL? IF ITS A SAFETY ISSUE BECAUSE OF DEFECTIVE PARTS, THEN WHY DON'T THEY AGREE TO REVIEW THE VEHICLE? WHAT RECOURSE DO I HAVE? *JB
NHTSA ODI #10140055
85,760 miles · Oct 7, 2005
Suspension
THE VEHICLE'S STEERING WAS IMPRECISE AT HIGHWAY SPEEDS AND WANDERED IN THE LANE. AN ALIGNMENT INSPECTION FOUND EXCESSIVE PLAY IN THE UPPER AND LOWER FRONT BALL JOINTS ON BOTH THE DRIVER AND PASSENGER SIDE. A LOCAL DODGE DEALER SAID THAT THE PARTS WERE IDENTICAL TO 2000-2003 RECALLED BALL JOINTS, HOWEVER, THERE ISN'T A RECALL O…
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THE VEHICLE'S STEERING WAS IMPRECISE AT HIGHWAY SPEEDS AND WANDERED IN THE LANE. AN ALIGNMENT INSPECTION FOUND EXCESSIVE PLAY IN THE UPPER AND LOWER FRONT BALL JOINTS ON BOTH THE DRIVER AND PASSENGER SIDE. A LOCAL DODGE DEALER SAID THAT THE PARTS WERE IDENTICAL TO 2000-2003 RECALLED BALL JOINTS, HOWEVER, THERE ISN'T A RECALL ON THE 99 DURANGO BALL JOINTS. THIS DEFIES LOGIC, BUT THAT'S WHY I'M HERE TO FILE A COMPLAINT. *JB
NHTSA ODI #10139031
Mileage unknown · Oct 3, 2005
Suspension
DT: 1999 DODGE DURANGO. THE CONSUMER TOOK THE VEHICLE TO GET NEW TIRES AND WAS INFORMED THAT THE UPPER AND LOWER BALL JOINTS WERE BAD ON SEPTEMBER 30, 2005. THE CONSUMER HAS NOT HAD THE PROBLEM CORRECTED YET. THE CONSUMER CONTACTED DAIMLER/CHRYSLER, AND THEY TOLD HER THAT VEHICLE WAS NOT APART OF THE RECALL AND THERE WAS N…
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DT: 1999 DODGE DURANGO. THE CONSUMER TOOK THE VEHICLE TO GET NEW TIRES AND WAS INFORMED THAT THE UPPER AND LOWER BALL JOINTS WERE BAD ON SEPTEMBER 30, 2005. THE CONSUMER HAS NOT HAD THE PROBLEM CORRECTED YET. THE CONSUMER CONTACTED DAIMLER/CHRYSLER, AND THEY TOLD HER THAT VEHICLE WAS NOT APART OF THE RECALL AND THERE WAS NOTHING THEY COULD DO. FILE COMPLAINT#14116812 WAS PLACED ON FILE WITH CHRYSLER. *SC . *AK UPDATED 11/02/05. *JB
NHTSA ODI #10138356
78,000 miles · Sep 30, 2005
Engine And Engine CoolingSuspension
BALL JOINTS. ENGINE UNDER WARRANTY 3 TIMES. *JB
NHTSA ODI #10138217
87,000 miles · Sep 23, 2005
SteeringSuspension
1999 DODGE DURANGO MAJOR FRONT SUSPENSION ISSUES - FAILS STATE SAFETY CHECK- SEE NUMEROUS DISCUSSIONS ON THE WEB IS THE AN ENGINEERING ANALYSIS UNDERWAY? BAD NEED REPAIR: BOTH LOWER BALL JOINTS, 1 UPPER BALL JOINT, BOTH INSIDE TIE RODS. *JB
NHTSA ODI #10137474
98,000 miles · Sep 21, 2005
Service Brakes, Hydraulic
DT: WHILE DRIVING THE BRAKE LINE DISINTEGRATED. THE BRAKE LIGHT CAME ON AFTER THE BRAKES FAILED. THERE WAS BRAKE FLUID LEAKING UNDERNEATH THE VEHICLE. THIS HAPPENED ON SEPTEMBER 20, 2005. HAD NOT CONTACTED THE DEALER. BACK ON OCTOBER 19, 2004 THEY CHANGED REAR BRAKE SENSOR. *AK UPDATED 11/02/05. *JB
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL TANK STRAP CAN SEPARATE DUE TO FATIGUE DURING OPERATION. IF THIS OCCURS, THE TANK WILL BE UNSUPPORTED, INCREASING THE RISK OF A FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE DOUBLE TOGGLE LOCK FUEL TANK STRAPS WITH SINGLE TOGGLE LOCK DESIGN. NOTE: AFFECTED VEHICLES BUILT THROUGH MAY 21, 1998, ALSO REQUIRE THE REAR BRAKE TUBE INSPECTION/REPAIR. AS A RESULT, THE FUEL TANK STRAP AND BRAKE TUBE REPAIR WILL BE PERFORMED ON THESE VHEICLES IN A SINGLE SERVICE PROCEDURE UNDER RECALL 99V-341/DAIMLERCHRYSLER #841. AFFECTED VEHICLES BUILT FROM MAY 22, 1998 THROUGH SEPTEMBER 25, 1999, ONLY REQUIRE THE FUEL TANK STRAP REPAIR, WHICH WILL BE PERFORMED UNDER RECALL 99V-342/DAIMLERCHRYSLER #842.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (5)
Suspension
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Additional source detail variants (4)
Suspension:front
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
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