NHTSA owner reports · September 18, 2026 snapshot.
Latches/locks/linkages complaints
13 reportsClear category filter145,000 miles · May 20, 2010
Latches/locks/linkagesService Brakes, HydraulicSuspension
I BOUGHT MY 99 DURANGO 3 MONTHS AGO & THE BALL JOINTS ARE POPPING & SOMETHING IN THE REAR IS SQUEAKING LIKE AN OLD MATTRESS & THE BRAKES ALREADY NEED REPLACED & THE AC DOESN'T WORK. MY CONCERN IS THE NUMBER OF COMPLAINTS I HAVE SEEN REGARDING ACCIDENTS FROM THE BALL JOINTS BREAKING & NOT BEING ABLE TO STEER. IF THIS HAS BEEN AN…
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I BOUGHT MY 99 DURANGO 3 MONTHS AGO & THE BALL JOINTS ARE POPPING & SOMETHING IN THE REAR IS SQUEAKING LIKE AN OLD MATTRESS & THE BRAKES ALREADY NEED REPLACED & THE AC DOESN'T WORK. MY CONCERN IS THE NUMBER OF COMPLAINTS I HAVE SEEN REGARDING ACCIDENTS FROM THE BALL JOINTS BREAKING & NOT BEING ABLE TO STEER. IF THIS HAS BEEN AN ON GOING ISSUE WITH VEHICLES THAT HAVE LOW MILEAGE THERE SHOULD BE A RECALL & DODGE PAY FOR THE REPAIRS WHEN PEOPLES LIVES ARE IN DANGER. DO YOU REALLY WANT ANOTHER TOYOTA ISSUE? *TR
NHTSA ODI #10331452
138,000 miles · Mar 1, 2010
Latches/locks/linkages
THE AUTOMATIC LOCKS ON FRONT PASSANGER SIDE DO NOT WORK, AND SOMETIMES YOU CANT EVEN GET THE DOOR OPEN..NOW ITS BEGINNING TO HAPPEN TO THE FRONT DRIVER SIDE AS WELL. *TR
NHTSA ODI #10315049
71,838 miles · Mar 9, 2007
Latches/locks/linkages
TL* - THE CONTACT OWNS A REPAIR SHOP AND COMPLAINED THAT IF THE DOOR HANDLE BROKE ON THE 1998 OR 1999 DODGE DURANGO THERE WAS NO REPLACEMENT DOOR HANDLE AVAILABLE FOR PURCHASE. THE CONTACT STATED THAT THE INTERNAL DRIVER'S SIDE DOOR HANDLE FOR 1998 - 1999 VEHICLES WERE NO LONGER BEING PRODUCED, AND THE VEHICLE OWNERS H…
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TL* - THE CONTACT OWNS A REPAIR SHOP AND COMPLAINED THAT IF THE DOOR HANDLE BROKE ON THE 1998 OR 1999 DODGE DURANGO THERE WAS NO REPLACEMENT DOOR HANDLE AVAILABLE FOR PURCHASE. THE CONTACT STATED THAT THE INTERNAL DRIVER'S SIDE DOOR HANDLE FOR 1998 - 1999 VEHICLES WERE NO LONGER BEING PRODUCED, AND THE VEHICLE OWNERS HAS NO RECOURSE. THE CONTACT MADE A MAKESHIFT DOOR HANDLE BECAUSE THE ORIGINAL HANDLE WAS NO LONGER AVAILABLE, AND THERE WAS NO PART AVAILABLE THAT WOULD PUT THE VEHICLE IN COMPLIANCE. THIS FAILURE COULD BE A SAFETY HAZARD IN CASE OF AN ACCIDENT. THE VEHICLE OWNER COULD NOT EASILY GET OUT OF THE CAR. THE CONTACT STATED THAT THE PART WHICH WAS $30.00 - $40.00 WAS BEING PURCHASED AT JUNK YARDS FOR APPROXIMATELY $400. THE CURRENT AND FAILURE MILEAGE WERE BOTH 71,838 . *AK
NHTSA ODI #10184601
53,000 miles · Apr 26, 2005
Engine And Engine CoolingLatches/locks/linkagesService Brakes, Hydraulic
1999 DODGE DURANGO, BOUGHT NEW, HAS 53,000 MILES, I WAS DRIVING ON A HIGHWAY ON 4/22/05,"CHECK GAUGES" LIT UP ON DASHBOARD, OIL PRESSURE GAUGE WENT TO ZERO, CAR STILL DRIVABLE, PULLED OVER AFTER 3-4 MILES INTO TURNPIKE SERVICE AREA, CHECKED OIL STICK AND IT READ FULL, CONTINUED ADDITIONAL DRIVE TO DESTINATION OF APPROX. 5 MILES …
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1999 DODGE DURANGO, BOUGHT NEW, HAS 53,000 MILES, I WAS DRIVING ON A HIGHWAY ON 4/22/05,"CHECK GAUGES" LIT UP ON DASHBOARD, OIL PRESSURE GAUGE WENT TO ZERO, CAR STILL DRIVABLE, PULLED OVER AFTER 3-4 MILES INTO TURNPIKE SERVICE AREA, CHECKED OIL STICK AND IT READ FULL, CONTINUED ADDITIONAL DRIVE TO DESTINATION OF APPROX. 5 MILES AND DROPPED OFF AT NEARBY DODGE DEALERSHIP, THEIR DIAGNOSIS IS SLUDGE IN ENGINE AND OIL PUMP HAS TO BE REPLACED AND THE ENTIRE ENGINE WILL HAVE TO BE REPLACED, THEY SUSPECT LOUSY MAINTENENACE BY CAR OWNER REGARDING OIL CHANGES, I HAVE DOCUMENTATION THAT CAR WAS WELL MAINTAINED, ON A INTERNET SEARCH, I FOUND THAT HUNDREDS OF DURANGO OWNERS HAVE EXPERIENCED THE "EXACT" PROBLEMS WITH THIS TYPE OF VEHICLE. IN ADDITION, I HAVE EXPERIENCED OTHER PROBLEMS WITH MY VEHICLE: REPLACED WINDOW MOTER, REPLACED LEAK IN COOLING SYSTEM THERMOSTAT, REPLACED SWITCH ASSEMBLY FOR A/C HEATING UNIT, REPLACED BRAKES AND ROTORS ON FRONT.*AK
NHTSA ODI #10118483
30,000 miles · Jan 1, 2005
Electrical SystemEngine And Engine CoolingLatches/locks/linkages
MOTOR, IGNITION, TIE RODS, BRAKES. HEATER/AIR HAVE HAD HARDLY NO HEAT OR A/C FOR THE LAST 4 YEARS.. HAVE REPLACED EVERYTHING FROM FAN, BLOWER, COOLING, WATER PUMP, HEATER CORE ETC. STILL BACK IN THE SHOP ON 12-28-04 GOT BACK TODAY 01-01-05 AND STILL NO HEAT DON'T KNOW WHAT IS WRONG WITH IT. *JB
NHTSA ODI #10104905
Mileage unknown · Apr 22, 2004
Latches/locks/linkagesVisibility
I BOUGHT A 1999 DODGE DURANGO FROM CARTER CO. DODGE. I DID NOT START HAVING PROBLEMS WITH ANYTHING UNTIL ABOUT 6 MONTHS AGO, WHEN THE PASSENGER REAR DOOR LOCK AND WINDOW WERE BEGINNING TO HAVE PROBLEMS OPENING. THE WINDOW FINALLY QUIT WORKING AND NOW THE DOOR IS ALSO HAVING PROBLEMS OPENING. JUST RECENTLY THE REAR TAILGATE DOOR …
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I BOUGHT A 1999 DODGE DURANGO FROM CARTER CO. DODGE. I DID NOT START HAVING PROBLEMS WITH ANYTHING UNTIL ABOUT 6 MONTHS AGO, WHEN THE PASSENGER REAR DOOR LOCK AND WINDOW WERE BEGINNING TO HAVE PROBLEMS OPENING. THE WINDOW FINALLY QUIT WORKING AND NOW THE DOOR IS ALSO HAVING PROBLEMS OPENING. JUST RECENTLY THE REAR TAILGATE DOOR HAS STARTED ACTING UP ALSO. SOMETIMES IT WILL OPEN AND OTHER TIMES IT WILL NOT. IT WONT OPEN EVEN IF YOU USE THE KEY. I AM AFRAID THIS IS GOING TO LEAD TO A MAJOR PROBLEM IF THESE LOCKS AND WINDOWS QUIT WORKING ALL TOGETHER AND I HAVE A PROBLEM GETTING OUT OF THE VEHICLE. AFTER SPEAKING WITH THE WOMAN THAT OWNED THE VEHICLE PRIOR TO ME, SHE INFORMED ME THAT SHE HAD REPLACED THE DOOR LOCKS TWICE AND WAS TIRED OF HAVING TO DO THIS, SO SHE TRADED THE DURANGO IN. I AM AFRAID THIS IS GOING TO BECOME A SAFTEY HAZARD, AND WOULD LIKE TO SEE THIS MATTER INVESTIGATED TO SEE IF THERE ARE MORE COMPLAINTS THAN JUST MINE. THANK YOU PATTY GIBSON. *AK
NHTSA ODI #10067701
20,000 miles · Mar 22, 2004
Electrical SystemExterior LightingLatches/locks/linkages
I OWN A 1999 DODGE DURANGO WITH APPROXIMATELY 64,000 MILES. IMMEDIATELY UPON PURCHASING THE VEHICHLE I HAVE EXPERIENCED A LARGE POPING AND DRAGGING SOUND WHEN TURNING OR PERFORMING A U-TURN. RECENTLY I ATTEMPTED TO MAKE A U-TURN AND MY CAR NEARLY LOST CONTROL AND FELT AS IF IT WOULD TIP OVER. I TOOK THE VEHICLE IN TO CERRITO…
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I OWN A 1999 DODGE DURANGO WITH APPROXIMATELY 64,000 MILES. IMMEDIATELY UPON PURCHASING THE VEHICHLE I HAVE EXPERIENCED A LARGE POPING AND DRAGGING SOUND WHEN TURNING OR PERFORMING A U-TURN. RECENTLY I ATTEMPTED TO MAKE A U-TURN AND MY CAR NEARLY LOST CONTROL AND FELT AS IF IT WOULD TIP OVER. I TOOK THE VEHICLE IN TO CERRITOS DODGE AND I WAS ADVISED THAT THE VEHICHLES UPPER AND LOWER, RIGHT AND LEFT BALL JOINTS WERE COMPLETELY SHOT. ALL WERE REPLACED. I CONTINUE TO EXPERIENCE THE POPPING AND DRAGGING SOUNDS. UPON PURCHASING THE VEHICHLE, I HAVE HAD TO CHANGE THE (ALL FOUR) TIRES 3 TIMES, OBTAIN 3 WHEEL ALIGNMENTS, CHANGE THE BATTERY (WENT COMPLETELY DEAD AT APPROXIMATELY 25,000 MILES) REPAIR THE BRAKE LIGHT SWITCH (BRAKE LIGHTS WOULDN'T TURN OFF), AND REPAIR DOOR/HATCH LOCKS (UNABLE TO LOCK AND MAKE LOUD BUZZING AND CLICKING SOUND). *AK
NHTSA ODI #10063662
55,000 miles · Feb 23, 2004
Latches/locks/linkages
POWER DOOR LOCK'S ON REAR DOOR WILL NOT ALLOW PASSINGER'S TO UNLOCK IT MANUALY IT MUST BE UNLOCKED WITH THE SWITCH UP FRONT. *AK
NHTSA ODI #10058792
42,150 miles · Jan 16, 2004
Latches/locks/linkagesSuspension
AFTER SEEING THE NEWS ARTICLES ON TV, WE HAD THE BALL JOINTS ON OUR DURANGO CHECKED AND WE WERE TOLD THAT ALL FOUR NEEDED TO BE REPLACED. WE DID NOT WANT TO HAVE AN ACCIDENT AND BE ONE OF THE FATALITIES DUE TO THIS VERY DANGEROUS SITUATION. WE WENT AHEAD AND REPLACED THEM IN HOPES THAT THERE WILL BE A RECALL. WE REQUEST THAT …
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AFTER SEEING THE NEWS ARTICLES ON TV, WE HAD THE BALL JOINTS ON OUR DURANGO CHECKED AND WE WERE TOLD THAT ALL FOUR NEEDED TO BE REPLACED. WE DID NOT WANT TO HAVE AN ACCIDENT AND BE ONE OF THE FATALITIES DUE TO THIS VERY DANGEROUS SITUATION. WE WENT AHEAD AND REPLACED THEM IN HOPES THAT THERE WILL BE A RECALL. WE REQUEST THAT YOU DO A RECALL. ALSO, THE BACK LATCH RATTLES VERY LOUDLY AND WE CANNOT MAKE IT STOP. *CB
NHTSA ODI #10054308
62,700 miles · Nov 9, 2003
Engine And Engine CoolingEquipmentExterior Lighting
WE PURCHASED THIS VEHICLE FROM V & H FORD INC, MARSHFIELD, WI. IN JUNE 2003. THE NEXT DAY AFTER I GOT IT I STARTED IT & IT STARTED TO SQUEAL. MY HUSBAND NOTICED TRANSMISSION FLUID LEAKING AS WELL. WE TOOK IT BACK TO THE DEALER, WE WERE TOLD THAT THE FAN CLUTCH & SERPENTINE BELT WERE SHOT, AS WELL AS A LITTLE LEAK IN THE TRAN…
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WE PURCHASED THIS VEHICLE FROM V & H FORD INC, MARSHFIELD, WI. IN JUNE 2003. THE NEXT DAY AFTER I GOT IT I STARTED IT & IT STARTED TO SQUEAL. MY HUSBAND NOTICED TRANSMISSION FLUID LEAKING AS WELL. WE TOOK IT BACK TO THE DEALER, WE WERE TOLD THAT THE FAN CLUTCH & SERPENTINE BELT WERE SHOT, AS WELL AS A LITTLE LEAK IN THE TRANSMISSION. THEY PUT SOME KIND OF SEALER ON IT & CONTINUED TO LEAK. (ALSO DURING ALL OF THIS TIME, OUR RPM'S KEPT JUMPING.) AFTER THE 3RD TIME, THEY SAID THEY DID A FACTORY AUTHORIZED REPAIR & PUT WHAT WAS REFERRED TO AS A "COCK RING" IN IT TO SEAL IT. THIS SEAMS TO HAVE TAKEN CARE OF THIS. THEN WHEN THE TRUCK WAS PUT IN REVERSE IT KEPT CLUNKING, THE U-JOINTS WENT OUT NEXT, THEN THE LATCH BROKE ON OUR GLOVE BOX. MEANWHILE THE RPM'S KEEP JUMPING, IT HAS BEEN BACK IN THE SHOP A TOTAL OF PROBABLY 7 TO 8 TIMES SO FAR. OUR SERVICE ENGINE LIGHT CAME ON & FLASHED THE CODE OF FUEL INJECTOR #8, WHEN IT WAS PUT THROUGH THE DIAGNOSTIC TEST, HOWEVER WE ARE LEARNING THIS IS STILL NOT THE PROBLEM. LAST WEEKEND I WAS GOING TO PUT THE TRUCK IN THE GARAGE. I PUT IN DRIVE, AND IT TOOK OFF ON ME WITHOUT ME EVEN TOUCHING THE GAS. IT HAS DONE THIS SEVERAL TIMES NOW WHILE ON THE ROAD. NOW FOR THE PAST WEEK, WHEN YOU LEAVE A STOP SIGN, IT WILL SHIFT ONCE AND STAY AT ABOUT 3000 - 3500 RPM AND WILL NOT SHIFT UNTIL YOU ARE READY TO STOP. WHEN YOU TRY TO STOP THE TROTTLE STICKS AND THE TRUCK WANTS TO GO. WE ARE AT LOSS WHAT TO DO. WE HAVE OBVIOUSLY PURCHASED A LEMON THAT IT A HAZARD TO BE ON THE ROAD. TO TRADE IT IN OR TRY TO SELL IT OUTRIGHT SEEMS TO BE A CRIME, BECAUSE WE KNOW THE HORRIBLE THINGS WRONG WITH IT. I AM CERTAIN THAT IT IS ONLY A MATTER OF TIME BEFORE MY HUSBAND & I AND OUR 2 CHILDREN ARE SERIOUSLY HURT OR KILLED BY THE SPURATIC BEHAVIOR OF THIS DANGEROUS VEHICLE. PLEASE ADVISE US WHAT TO DO. IS THERE A LEMON LAW OR ANY THING THAT CAN HELP US. MEANWHILE, WE ARE STUCK MAKING PAYMENTS ON THIS . *AK
NHTSA ODI #10045818
Official recalls
3May 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Apr 11, 2001
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 2, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL TANK STRAP CAN SEPARATE DUE TO FATIGUE DURING OPERATION. IF THIS OCCURS, THE TANK WILL BE UNSUPPORTED, INCREASING THE RISK OF A FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE DOUBLE TOGGLE LOCK FUEL TANK STRAPS WITH SINGLE TOGGLE LOCK DESIGN. NOTE: AFFECTED VEHICLES BUILT THROUGH MAY 21, 1998, ALSO REQUIRE THE REAR BRAKE TUBE INSPECTION/REPAIR. AS A RESULT, THE FUEL TANK STRAP AND BRAKE TUBE REPAIR WILL BE PERFORMED ON THESE VHEICLES IN A SINGLE SERVICE PROCEDURE UNDER RECALL 99V-341/DAIMLERCHRYSLER #841. AFFECTED VEHICLES BUILT FROM MAY 22, 1998 THROUGH SEPTEMBER 25, 1999, ONLY REQUIRE THE FUEL TANK STRAP REPAIR, WHICH WILL BE PERFORMED UNDER RECALL 99V-342/DAIMLERCHRYSLER #842.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA03023 · Upper Ball Joint Separation
Opened Nov 19, 2003 · Closed Feb 11, 2005
Status: closed (inferred from source dates) · Suspension; Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (5)
Suspension
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
PE03032 · Front Susp. Upper Ball Joint Failure
Opened Jul 16, 2003 · Closed Nov 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Additional source detail variants (4)
Suspension:front
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
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