NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,967 reportsMileage unknown · Oct 19, 2006
Engine And Engine Cooling
IN THE LAST 4 YRS I HAVE TO REPLACE THE ENGINE 2XS @$2500 PER EPISODE. DESPITE REGULAR OIL CHANGES, THE OIL PUMP IS THE FIRST TO GO. I HAVE REPAIR MEN LOOK AT ME LIKE I DO NOT CHANGE THE OIL BECAUSE THE OIL IS BURNT TO THE PUMP. THEY HAVE TO CLEAN THE OIL TRAP AND REPLACE PARTS. THEN LESS THEN 3 MONTHS LATER, THAT ENGINE GOES. I…
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IN THE LAST 4 YRS I HAVE TO REPLACE THE ENGINE 2XS @$2500 PER EPISODE. DESPITE REGULAR OIL CHANGES, THE OIL PUMP IS THE FIRST TO GO. I HAVE REPAIR MEN LOOK AT ME LIKE I DO NOT CHANGE THE OIL BECAUSE THE OIL IS BURNT TO THE PUMP. THEY HAVE TO CLEAN THE OIL TRAP AND REPLACE PARTS. THEN LESS THEN 3 MONTHS LATER, THAT ENGINE GOES. I END UP HAVING TO REPLACE THE WHOLE ENGINE. THE FIRST TIME IT HAPPENED WAS AT 51,000 MILE. I CONTACTED THAT COMPANY AND THEY SEND "SORRY, YOU'RE PAST THE WARRANTY" NEXT, IT HAPPENED AT 75,000 MILES. AND, ON THE SECOND EXPERIENCE, I HAD TO REPLACE THE OIL PUMP A 2ND TIME W/IN 3 MONTHS BECAUSE WHEN THE TECHNICIANS STARTED MY VEHICLE AND THE BURNT-TYPE OIL IN THE OIL TRAP WENT BACK INTO THE ENGINE CLOGGING THE PUMP. THUS, THEY MADE ME PAY FOR THAT TOO. PLEASE NOTE I MAY BE OFF ON THE DATE BELOW. *NM
NHTSA ODI #10171305
60,000 miles · Oct 12, 2006
Suspension
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS ON THE HIGHWAY, THERE WAS A POPPING NOISE COMING FROM BOTH FRONT WHEEL WELLS. THE CONTACT INSPECTED THE VEHICLE AND DETERMINED THE LEFT FRONT UPPER BALL JOINT WAS EXCESSIVELY WORN AND DRY FROM A LACK OF LUBRICATION. THERE WAS A NHTSA RECALL, # 04V596000, REGARDING THE UPPER …
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DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS ON THE HIGHWAY, THERE WAS A POPPING NOISE COMING FROM BOTH FRONT WHEEL WELLS. THE CONTACT INSPECTED THE VEHICLE AND DETERMINED THE LEFT FRONT UPPER BALL JOINT WAS EXCESSIVELY WORN AND DRY FROM A LACK OF LUBRICATION. THERE WAS A NHTSA RECALL, # 04V596000, REGARDING THE UPPER BALL JOINTS. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS NOT ALERTED.
NHTSA ODI #10170668
62,000 miles · Oct 11, 2006
Service Brakes, Hydraulic
I STEPPED ON THE BRAKE AND MY BRAKE LINE BLEW. UPON FURTHER INSPECTION, ALL OF THE BREAK LINES ON MY 1999 DODGE DURANGO WERE RUSTED AND NEEDED TO BE REPLACED. *NM
NHTSA ODI #10170579
73,006 miles · Oct 6, 2006
Service Brakes, HydraulicSuspension
I HAVE BEEN READING THE EXISTING COMPLAINTS, AND WOULD LIKE TO ADD MINE. I JUST HAD A FAILED WHEEL BEARING ON THE DRIVER'S SIDE OF MY 1999 DODGE DURANGO REPAIRED. THE SERVICE MANAGER STATED THAT HE DIDN'T KNOW IF OR WHEN THE RIGHT HAND SIDE ONE WOULD FAIL, BUT ALSO THAT BOTH LOWER BALL JOINTS WERE DEFECTIVE. THE COST OF JUST …
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I HAVE BEEN READING THE EXISTING COMPLAINTS, AND WOULD LIKE TO ADD MINE. I JUST HAD A FAILED WHEEL BEARING ON THE DRIVER'S SIDE OF MY 1999 DODGE DURANGO REPAIRED. THE SERVICE MANAGER STATED THAT HE DIDN'T KNOW IF OR WHEN THE RIGHT HAND SIDE ONE WOULD FAIL, BUT ALSO THAT BOTH LOWER BALL JOINTS WERE DEFECTIVE. THE COST OF JUST THE WHEEL BEARING REPAIR WAS EXPENSIVE, BUT THE BALL JOINT REPAIR WOULD BE NEARLY DOUBLE THAT. OUR PROBLEM IS THAT WE JUST CANNOT AFFORD THE REPAIRS ON THIS VEHICLE. IN THE PAST SIX MONTHS, WE HAVE HAD TO REPLACE A FAULTY TRANSMISSION SENSOR AND THE WHEEL BEARING. WE NOW HAVE LEARNED OF THE BALL JOINT FAILURE, AS WELL AS THE FAILURE OF THE AIR CONDITIONING SYSTEM, PLUS A REAR WHEEL ABS SENSOR THAT FAILED. ALL TOLD, WE ARE NOW FACING OVER $2000 IN REPAIRS, THIS AFTER SPENDING $1500 FOR THE PRIOR ONES. I HAVE SEEN OVER 500 COMPLAINTS ABOUT THE BALL JOINTS ON THIS YEAR OF CAR. PLEASE FORCE A RECALL BEFORE SOMEONE GETS SERIOUSLY INJURED. THANK YOU. *JB
NHTSA ODI #10170112
Mileage unknown · Oct 1, 2006
SteeringSuspension
I HAVE A 1999 DODGE DURANGO AND I AM HAVING CRAZY STEERING PROBLEMS. BALL JOINTS AND TIE RODS ARE GONE. I HAVE SEEN RECALL ON 2000- BUT WHY NO 1999. SAME TRUCK, SAME PROBLEM AND I KNOW I AM NOT THE ONLY ONE. *NM
NHTSA ODI #10169705
113,000 miles · Sep 28, 2006
Electrical System
ENGINE FAILS AFTER ABOUT 15 MILES. STALLS AND DIES. WILL RESTART AFTER A REST. VERY DANGEROUS AND INTERMITTENT. *JB
NHTSA ODI #10169529
112,890 miles · Sep 20, 2006
Power Train
GOING DOWN THE ROAD AND OCCASIONALLY AT 50 MPH THE ENTIRE VEHICLE WOULD TURN OFF NO POWER ANYWHERE. REPAIR SHOP COULD NOT DUPLICATE PROBLEM, FINALLY AFTER 2 WEEKS AT THE SHOP THEY SAID IT NEEDED A NEW POWER TRAIN CONTROL MODULE. THE COMPUTER NUMBER THEY GAVE ME IS A RE-MANUFACTURED NUMBER. SO THE POWER TRAIN HAD ALREADY BEEN …
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GOING DOWN THE ROAD AND OCCASIONALLY AT 50 MPH THE ENTIRE VEHICLE WOULD TURN OFF NO POWER ANYWHERE. REPAIR SHOP COULD NOT DUPLICATE PROBLEM, FINALLY AFTER 2 WEEKS AT THE SHOP THEY SAID IT NEEDED A NEW POWER TRAIN CONTROL MODULE. THE COMPUTER NUMBER THEY GAVE ME IS A RE-MANUFACTURED NUMBER. SO THE POWER TRAIN HAD ALREADY BEEN REPLACED. THIS VEHICLE WAS PURCHASED WITH 24,000 MILES IN 2001. NOW THE COST JUST FOR THE PART IS $535.60. THAT MAKES 2 POWER TRAIN CONTROL MODULES FOR 1 VEHICLE. *JB
NHTSA ODI #10168777
124,000 miles · Sep 13, 2006
Engine And Engine CoolingPower Train
I PURCHASED A 1999 DURANGO IN JAN OF 2000. I HAVE HAD NUMEROUS PROBLEMS INCLUDING REBUILDING THE TRANSMISSION. MY BIGGEST COMPLAINT IS THE ENGINE SLUDGE AND SPARK KNOCK. I HAVE HAD THE OIL PUMP AND SCREEN REPLACED TWICE AS WELL AS THE UPPER INTAKE GASKETS. IT IS MY UNDERSTANDING THAT THE UPPER INTAKE GASKETS LEAK INTERNALLY CAUS…
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I PURCHASED A 1999 DURANGO IN JAN OF 2000. I HAVE HAD NUMEROUS PROBLEMS INCLUDING REBUILDING THE TRANSMISSION. MY BIGGEST COMPLAINT IS THE ENGINE SLUDGE AND SPARK KNOCK. I HAVE HAD THE OIL PUMP AND SCREEN REPLACED TWICE AS WELL AS THE UPPER INTAKE GASKETS. IT IS MY UNDERSTANDING THAT THE UPPER INTAKE GASKETS LEAK INTERNALLY CAUSING OIL CONSUMPTION, SPARK KNOCK, AND EVENTUALLY OIL SLUDGE AND ENGINE FAILURE. CHRYSLER SHOULD DO SOMETHING ABOUT THE THOUSANDS OF VEHICLES THAT ARE EXPERIENCING THESE ISSUES. *JB
NHTSA ODI #10168118
112,000 miles · Sep 8, 2006
Engine And Engine Cooling
DT*: THE CONTACT STATED WHILE DRIVING 30 MPH IN 80 DEGREE WEATHER, THE VEHICLE COMPLETELY SHUT OFF, ACCOMPANIED BY A WARNING LIGHT ON THE INSTRUMENT PANEL WHICH READ "NO BUS". THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD, WHERE IT SAT TO COOL DOWN. THE VEHICLE HAD PREVIOUSLY BEEN TAKEN TO A SERVICE DEALER FOR THE SAME ISSU…
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DT*: THE CONTACT STATED WHILE DRIVING 30 MPH IN 80 DEGREE WEATHER, THE VEHICLE COMPLETELY SHUT OFF, ACCOMPANIED BY A WARNING LIGHT ON THE INSTRUMENT PANEL WHICH READ "NO BUS". THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD, WHERE IT SAT TO COOL DOWN. THE VEHICLE HAD PREVIOUSLY BEEN TAKEN TO A SERVICE DEALER FOR THE SAME ISSUE. THE DEALER WAS UNABLE TO DETERMINE THE PROBLEM.
NHTSA ODI #10167684
108,750 miles · Sep 6, 2006
Electrical SystemEngine And Engine Cooling
VEHICLE SHUTS DOWN WITHOUT WARNING. WHILE DRIVING DOWN THE ROAD, ON THE INTERSTATE OR CITY STREET THE VEHICLE LOOSES POWER TO THE FUEL PUMP & FUEL GAGE AND SHUTS DOWN. THIS HAPPENED TO ME NUMEROUS TIMES BEFORE THE MECHANICS COULD FIX THE PROBLEM. LUCKILY I LIVE IN A TOWN WITH VERY LITTLE TRAFFIC AND THIS DID NOT RESULT IN ANY TR…
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VEHICLE SHUTS DOWN WITHOUT WARNING. WHILE DRIVING DOWN THE ROAD, ON THE INTERSTATE OR CITY STREET THE VEHICLE LOOSES POWER TO THE FUEL PUMP & FUEL GAGE AND SHUTS DOWN. THIS HAPPENED TO ME NUMEROUS TIMES BEFORE THE MECHANICS COULD FIX THE PROBLEM. LUCKILY I LIVE IN A TOWN WITH VERY LITTLE TRAFFIC AND THIS DID NOT RESULT IN ANY TRAFFIC ACCIDENT, THE DEALERSHIP REPLACED THE TIMER MODULE & COMPUTER AT A COST OF $1,200.00. I HAVE HAD THE CAR BACK FOR FOUR DAYS AND THE PROBLEM HAS NOT RECURRED. *NM
NHTSA ODI #10167458
Official recalls
3May 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Apr 11, 2001
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 2, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL TANK STRAP CAN SEPARATE DUE TO FATIGUE DURING OPERATION. IF THIS OCCURS, THE TANK WILL BE UNSUPPORTED, INCREASING THE RISK OF A FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE DOUBLE TOGGLE LOCK FUEL TANK STRAPS WITH SINGLE TOGGLE LOCK DESIGN. NOTE: AFFECTED VEHICLES BUILT THROUGH MAY 21, 1998, ALSO REQUIRE THE REAR BRAKE TUBE INSPECTION/REPAIR. AS A RESULT, THE FUEL TANK STRAP AND BRAKE TUBE REPAIR WILL BE PERFORMED ON THESE VHEICLES IN A SINGLE SERVICE PROCEDURE UNDER RECALL 99V-341/DAIMLERCHRYSLER #841. AFFECTED VEHICLES BUILT FROM MAY 22, 1998 THROUGH SEPTEMBER 25, 1999, ONLY REQUIRE THE FUEL TANK STRAP REPAIR, WHICH WILL BE PERFORMED UNDER RECALL 99V-342/DAIMLERCHRYSLER #842.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA03023 · Upper Ball Joint Separation
Opened Nov 19, 2003 · Closed Feb 11, 2005
Status: closed (inferred from source dates) · Suspension; Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (5)
Suspension
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
PE03032 · Front Susp. Upper Ball Joint Failure
Opened Jul 16, 2003 · Closed Nov 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Additional source detail variants (4)
Suspension:front
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
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