NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes, Hydraulic complaints
154 reportsClear category filter106,599 miles · Oct 20, 2008
Service Brakes, HydraulicCrash
TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 40 MPH IN RAINY WEATHER CONDITIONS, THE VEHICLE DID NOT STOP WHEN THE BRAKE PEDAL WAS DEPRESSED AND HE CRASHED INTO A VEHICLE. THE VEHICLE WOULD NOT STOP EVEN AFTER THE CONTACT REPEATEDLY APPLIED PRESSURE TO THE BRAKES. HE STATED THAT IF THE BRAKING UNIT …
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TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 40 MPH IN RAINY WEATHER CONDITIONS, THE VEHICLE DID NOT STOP WHEN THE BRAKE PEDAL WAS DEPRESSED AND HE CRASHED INTO A VEHICLE. THE VEHICLE WOULD NOT STOP EVEN AFTER THE CONTACT REPEATEDLY APPLIED PRESSURE TO THE BRAKES. HE STATED THAT IF THE BRAKING UNIT WAS FUNCTIONING NORMALLY HE WOULD HAVE HAD AMPLE TIME TO AVOID A CRASH. AFTER CLOSE INSPECTION OF THE VEHICLE, HE NOTICED THAT THE BRAKE ASSEMBLY PIN THAT CONNECTS THE MASTER CYLINDER TO THE BRAKING UNIT HAD SEVERE CORROSION ON THE INSIDE, WHICH CAUSED IT TO FRACTURE. THE VEHICLE FAILED AND WAS COMPLETELY DESTROYED. THE MANUFACTURER SENT AN INVESTIGATOR TO INSPECT THE VEHICLE AND IT WAS DISCOVERED THAT THERE WAS NO RECALL FOR THAT COMPONENT; THEREFORE, THEY COULD NOT ASSUME ANY FINANCIAL RESPONSIBILITY. THE CONTACT HAS PICTURES OF THE FAILED COMPONENT. THE FAILURE AND CURRENT MILEAGES WERE 106,599. UPDATED 11/12/08 *BF THE TOW TRUCK DRIVER FOUND A HALF INCH THICK PIECE OF STEEL ON THE FLOOR BELOW THE BRAKE PEDAL. AS IT TURNED OUT, A HALF INCH THICK PIECE OF STEEL PIN THAT CONNECTED THE BRAKE PEDAL TO THE MASTER CYLINDER HAD SHEARED OFF. UPDATED 11/13/08. *JB
NHTSA ODI #10246162
20,000 miles · Sep 16, 2008
Service Brakes, HydraulicSteeringTiresFire
TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE VEERED TO THE LEFT AND THE POWER ASSIST PULLED TO THE RIGHT. THE CONTACT HEARD A LOUD NOISE AND SMOKE APPEARED UNDER THE HOOD. IN ADDITION, THE VEHICLE WAS NOT RUNNING PROPERLY AND THE BRAKES OVERHEATED WITH A BURNING ODOR. THE CONTACT …
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TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE VEERED TO THE LEFT AND THE POWER ASSIST PULLED TO THE RIGHT. THE CONTACT HEARD A LOUD NOISE AND SMOKE APPEARED UNDER THE HOOD. IN ADDITION, THE VEHICLE WAS NOT RUNNING PROPERLY AND THE BRAKES OVERHEATED WITH A BURNING ODOR. THE CONTACT OBSERVED SEVERE TIRE WEAR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE VEHICLE WAS REPAIRED. ON OVER 20 SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR THE SAME ISSUES; HOWEVER, THE FAILURES STILL PERSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 20,000 AND CURRENT MILEAGE WAS 122,000.
NHTSA ODI #10242416
96,500 miles · Aug 28, 2008
Parking BrakeService Brakes, Hydraulic
1999 DODGE DURANGO,DRIVER SIDE BRAKE LINE RUSTED COMPLETELY THROUGH,CAUSING BRAKE FAILURE ,HAD CHILDREN IN CAR WITH ME AND HAD TO STOP WITH EMERGENCY BRAKE,CONTACTED BBB NO HELP,ALL MY BRAKE LINE RUNNING FROM ENGINE COMPARTMENT TO EACH WHEEL NEED REPLACEMENT ,ALL ARE RUSTING,# ,THANK YOU DAN SPINA *TR
NHTSA ODI #10240032
102,000 miles · Jul 15, 2008
Service Brakes, Hydraulic
I HAVE A 1999 DODGE DURANGO AND THE "BRAKES" DOESN'T WORK. WHEN I WAS DRIVING I WOULD HEAR A RUMBLE SOUND THEN ALL OF A SUDDEN WHEN I TRY TO BRAKE THE "BRAKES" WOULDN'T WORK OR IT WOULD TAKE A SEC TO KICK IN. I HAVE READ A COUPLE OF CONSUMERS ISSUES WITH THIS AND IT SOUNDS LIKE IT ALL LEAD BACK TO THE ABS SYSTEM. SHOULDN'…
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I HAVE A 1999 DODGE DURANGO AND THE "BRAKES" DOESN'T WORK. WHEN I WAS DRIVING I WOULD HEAR A RUMBLE SOUND THEN ALL OF A SUDDEN WHEN I TRY TO BRAKE THE "BRAKES" WOULDN'T WORK OR IT WOULD TAKE A SEC TO KICK IN. I HAVE READ A COUPLE OF CONSUMERS ISSUES WITH THIS AND IT SOUNDS LIKE IT ALL LEAD BACK TO THE ABS SYSTEM. SHOULDN'T THIS BE A RECALL NOT JUST A SERVICE BULLETIN? *TR
NHTSA ODI #10234404
50,000 miles · Apr 6, 2008
Service Brakes, Hydraulic
ABS CONTROLLER MODULE ON VEHICLE IS FAULTY. THIS CAUSES RANDOM FAILURE OF ABS SYSTEM RESULTING IN UNSAFE BRAKING CONDITIONS. IT ALSO CAUSES BACK BRAKES TO LOCK UP AND NOT RELEASE CAUSING UNSTABLE DRIVING CONDITIONS. DEALER INDICATED THAT DESIGN IS FAULTY AND THAT DODGE DOES NOT MAKE PARTS, BUT CAN REPLACE THE WHOLE UNIT WITH …
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ABS CONTROLLER MODULE ON VEHICLE IS FAULTY. THIS CAUSES RANDOM FAILURE OF ABS SYSTEM RESULTING IN UNSAFE BRAKING CONDITIONS. IT ALSO CAUSES BACK BRAKES TO LOCK UP AND NOT RELEASE CAUSING UNSTABLE DRIVING CONDITIONS. DEALER INDICATED THAT DESIGN IS FAULTY AND THAT DODGE DOES NOT MAKE PARTS, BUT CAN REPLACE THE WHOLE UNIT WITH A NEW DESIGN FOR $2,000.00. IF THE DESIGN IS FAULTY THEN IT SHOULD BE A RECALL IN MY OPINION. *TR
NHTSA ODI #10223481
72,000 miles · Dec 27, 2007
Electrical SystemEngine And Engine CoolingService Brakes, Hydraulic
1999 DODGE DURANGO 4X4 BOUGHT IN SEPT. 07, WITHIN TWO WEEKS LOST OF OIL PRESSURE DURING HIGHWAY DRIVING JUST OVER 150 MILES, OIL PRESSURE GOES TO ZERO AND ENGINE LIGHT COMES ON. HAD TO PUT 4.5 QTS OF OIL. LATER ON DURING THE TRIP THE SPEEDOMETER QUIT WORKING UNLESS GOING ABOVE 50 MPH. ALSO AT THE SAME TIME THE ABS LIGHT AND B…
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1999 DODGE DURANGO 4X4 BOUGHT IN SEPT. 07, WITHIN TWO WEEKS LOST OF OIL PRESSURE DURING HIGHWAY DRIVING JUST OVER 150 MILES, OIL PRESSURE GOES TO ZERO AND ENGINE LIGHT COMES ON. HAD TO PUT 4.5 QTS OF OIL. LATER ON DURING THE TRIP THE SPEEDOMETER QUIT WORKING UNLESS GOING ABOVE 50 MPH. ALSO AT THE SAME TIME THE ABS LIGHT AND BRAKE LIGHT ILLUMINATED AND STAYS ON. GOING TO START WITH REPLACING THE SPEED SENSOR ON THE TRANSMISSION. HOPEFULLY THIS SOLVES THE ABS AND BRAKE LIGHT PROBLEM. *TR
NHTSA ODI #10213010
30,840 miles · Sep 7, 2007
Electrical SystemEngine And Engine CoolingExterior Lighting
TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING 50 MPH, THE ABS AND BRAKE LIGHTS ILLUMINATED. THE DEALER STATED THAT THE CONTROL MODULE FAILED AND THEY REPLACED IT ON TWO OCCASIONS. APPROXIMATELY SIX MONTHS LATER, THE CHECK ENGINE LIGHT ILLUMINATED AND THE DEALER STATED THAT THE TRANSMISSION OUTPUT SENSOR FAILED. THE…
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TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING 50 MPH, THE ABS AND BRAKE LIGHTS ILLUMINATED. THE DEALER STATED THAT THE CONTROL MODULE FAILED AND THEY REPLACED IT ON TWO OCCASIONS. APPROXIMATELY SIX MONTHS LATER, THE CHECK ENGINE LIGHT ILLUMINATED AND THE DEALER STATED THAT THE TRANSMISSION OUTPUT SENSOR FAILED. THEY MADE THE REPLACEMENT. APPROXIMATELY ONE YEAR LATER, THE REVERSE LIGHT AND REAR POWER WINDOWS WERE INOPERATIVE. THE DEALER INSTALLED A NEUTRAL SAFETY SWITCH. THE FAILURE MILEAGE WAS 30,840 AND CURRENT MILEAGE WAS 72,000. THE CONSUMER STATED WHEN SPOKE WITH MECHANIC AT SUPERSTITION THEY INFORMED HER THAT THE PROBLEM WAS THE EMISSION COIL WHICH CONTROLS THE SPARK PLUGS. UPDATED 10/24/07 *TR UPDATED 12/12/07 *TR
NHTSA ODI #10202157
Mileage unknown · Jun 24, 2007
Fuel System, GasolineService Brakes, HydraulicSuspension
ABS LIGHT & BRAKE WARNING LIGHTS COME ON INTERMITTENTLY WHILE DRIVING, WHEN LIGHTS WERE ON BRAKES WERE TOUCHY. AND FORGET TRYING TO SLOW OR STOP WHEN IT'S RAINING. FRONT DRIVER SIDE CONTROL ARMS, BALL JOINTS, AND BUSHINGS REPLACED. UPPER AND LOWER A-ARM BUSHINGS HAVE BEEN REPLACED SEVERAL TIMES DUE TO NOISE IN FRONT END. DODGE …
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ABS LIGHT & BRAKE WARNING LIGHTS COME ON INTERMITTENTLY WHILE DRIVING, WHEN LIGHTS WERE ON BRAKES WERE TOUCHY. AND FORGET TRYING TO SLOW OR STOP WHEN IT'S RAINING. FRONT DRIVER SIDE CONTROL ARMS, BALL JOINTS, AND BUSHINGS REPLACED. UPPER AND LOWER A-ARM BUSHINGS HAVE BEEN REPLACED SEVERAL TIMES DUE TO NOISE IN FRONT END. DODGE DEALER COULD NOT DIAGNOSE THIS NOISE OR ANY PROBLEM WHEN WE TOOK IT TO THEM. AFTER TWO DAYS OF IT SITTING AT THE DEALER WE MYSTERIOUSLY HAD A BADLY LEAKING WATER PUMP. WHEN WE DECIDED NOT TO HAVE THE DEALER COMPLETE THE REPAIR THEY MADE US PAY THEM A DIAGNOSTIC FEE OF $78.00! TWO SETS OF BRAND NEW BRAKES SQUEAKED ANNOYINGLY AFTER REPEATED ATTEMPTS AT LUBRICATION AND CLEANING, ROTORS NOW NEED REPLACING. REAR PASSENGER, & FRONT DRIVER POWER WINDOW MOTORS REPLACED, TWICE FOR THE REAR ONE. BAD BRAKES & BAD SUSPENSION DID NOT MIX WELL WHEN YOU'RE A MOTHER OF FOUR VERY ACTIVE KIDS. SOMETIMES I WAS SCARED TO DRIVE . THE COST HAS BECOME RIDICULOUS AND AT TIMES UNREASONABLE. *AK
NHTSA ODI #10194094
90,000 miles · May 2, 2007
Service Brakes, Hydraulic
I HAVE A 1999 DODGE DURANGO THAT THE BRAKES AND ABS DASH LIGHTS STAY ON ALL THE TIME. BRAKES HAVE BEEN REPLACED ON ALL FOUR WHEELS, TECHNICIAN SAID THE PROBLEM WITH THE DASH LIGHTS IS MOST LIKELY A SENSOR. I HAVE TALKED TO OTHERS THAT OWN DODGE DURANGOS, AND THIS IS A COMMON COMPLAINT. TALKED TO THE DEALER, SINCE IT IS NOT UN…
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I HAVE A 1999 DODGE DURANGO THAT THE BRAKES AND ABS DASH LIGHTS STAY ON ALL THE TIME. BRAKES HAVE BEEN REPLACED ON ALL FOUR WHEELS, TECHNICIAN SAID THE PROBLEM WITH THE DASH LIGHTS IS MOST LIKELY A SENSOR. I HAVE TALKED TO OTHERS THAT OWN DODGE DURANGOS, AND THIS IS A COMMON COMPLAINT. TALKED TO THE DEALER, SINCE IT IS NOT UNDER WARRANTY, ESTIMATED COST TO REPAIR WAS ABOUT $1,200 (AND THEY WOULD STILL NOT GUARANTEE THAT IT WOULD CORRECT THE PROBLEM. IT SEEMS TO ME THAT THIS IS CLEARLY A SAFETY DEFECT, AND THE MANUFACTURER SHOULD BE HELD RESPONSIBLE TO MAKE THE CORRECTIONS AT THEIR COST. *TR
NHTSA ODI #10189507
148,700 miles · Dec 11, 2006
Service Brakes, Hydraulic
THE ABS AND BRAKE DASH LIGHTS COME ON INTERMITTENTLY. TOOK TO SHOP IMMEDIATELY. THEY REPORTED THAT AN INTERNAL RELAY IN THE CAB (CONTROLLER ANTI-LOCK BRAKE) HAD FAILED AS WELL AS THE FAILURE OF THE LEFT FRONT WHEEL SPEED SENSOR. COST FOR REPAIRS $581.00. *JB
NHTSA ODI #10175845
Official recalls
3May 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Apr 11, 2001
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 2, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL TANK STRAP CAN SEPARATE DUE TO FATIGUE DURING OPERATION. IF THIS OCCURS, THE TANK WILL BE UNSUPPORTED, INCREASING THE RISK OF A FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE DOUBLE TOGGLE LOCK FUEL TANK STRAPS WITH SINGLE TOGGLE LOCK DESIGN. NOTE: AFFECTED VEHICLES BUILT THROUGH MAY 21, 1998, ALSO REQUIRE THE REAR BRAKE TUBE INSPECTION/REPAIR. AS A RESULT, THE FUEL TANK STRAP AND BRAKE TUBE REPAIR WILL BE PERFORMED ON THESE VHEICLES IN A SINGLE SERVICE PROCEDURE UNDER RECALL 99V-341/DAIMLERCHRYSLER #841. AFFECTED VEHICLES BUILT FROM MAY 22, 1998 THROUGH SEPTEMBER 25, 1999, ONLY REQUIRE THE FUEL TANK STRAP REPAIR, WHICH WILL BE PERFORMED UNDER RECALL 99V-342/DAIMLERCHRYSLER #842.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA03023 · Upper Ball Joint Separation
Opened Nov 19, 2003 · Closed Feb 11, 2005
Status: closed (inferred from source dates) · Suspension; Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (5)
Suspension
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
PE03032 · Front Susp. Upper Ball Joint Failure
Opened Jul 16, 2003 · Closed Nov 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Additional source detail variants (4)
Suspension:front
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
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