NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
181 reportsClear category filter55,000 miles · Jan 15, 2004
Power TrainVisibility
TRANSMISSION WENT OUT SUDDENLY. WE NOTICED IT MAKING A WHINING NOISE WHEN SHIFTED INTO REVERSE. THIS STOPPED WHEN SHIFTED INTO DRIVE. AFTER APPROX. TWO DAYS THE NOISE STAYED IN DRIVE. CHANGED THE FAN BELT AND CHECKED OTHER MINOR THINGS. READ MANUALS AND SUSPECTED TRANS TROUBLE, TOOK IT IN AND IT NEEDED TO BE REBUILT. THE P…
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TRANSMISSION WENT OUT SUDDENLY. WE NOTICED IT MAKING A WHINING NOISE WHEN SHIFTED INTO REVERSE. THIS STOPPED WHEN SHIFTED INTO DRIVE. AFTER APPROX. TWO DAYS THE NOISE STAYED IN DRIVE. CHANGED THE FAN BELT AND CHECKED OTHER MINOR THINGS. READ MANUALS AND SUSPECTED TRANS TROUBLE, TOOK IT IN AND IT NEEDED TO BE REBUILT. THE PAN WAS FILLED WITH PIECES OF METAL. WE ALSO HAD TO HAVE THE LEFT UPPER BALL JOINT REPLACED AT 55,548 MILES, THIS WAS GOING ON A LONG TIME AND CAUSED SIGNIFICANT TIRE WEAR.
NHTSA ODI #10071171
94,000 miles · Jan 15, 2004
Power TrainUnknown Or OtherVisibility
DURANGO HAS GIVEN TRANSMISSION PROBLEMS INCLUDING HIGH REV BEFORE SHIFTING, AND ROUGH SHIFTING IN GENERAL.PROBLEM WILL ALWAYS OCCUR IF ALLOWED TO IDLE FOR A FEW MINUTES BEFORE RESUMING MOVEMENT. HAS APPEARED TO SLIP ON OCCASIONS. PINION BROKE WITH VEHICLE IN NO APPARENT STRAIN WITH VERY SLIGHT ACCELERATION ON TAKE-OFF- CAUSE…
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DURANGO HAS GIVEN TRANSMISSION PROBLEMS INCLUDING HIGH REV BEFORE SHIFTING, AND ROUGH SHIFTING IN GENERAL.PROBLEM WILL ALWAYS OCCUR IF ALLOWED TO IDLE FOR A FEW MINUTES BEFORE RESUMING MOVEMENT. HAS APPEARED TO SLIP ON OCCASIONS. PINION BROKE WITH VEHICLE IN NO APPARENT STRAIN WITH VERY SLIGHT ACCELERATION ON TAKE-OFF- CAUSED MAJOR REAR END DAMAGE AS WELL AS RUINING ONE REAR AXLE. CONTACTED DODGE CONCERING PROBLEM SINCE PART BROKE WAS 1.5 INCH THICK STEEL WHICH BROKE SO SMOOTHLY, IT APPEARED TO HAVE BEEN CUT. PART SHOULD HAVE BEEN WITH VEHICLE 50 YEARS FROM NOW WHEN IT IS IN A JUNK-YARD! WAS INFORMED THAT SINCE VEHICLE WAS OUT OF WARRANTY, THAT NOTHING COULD BE COMPENSATED FOR. FORTUNATELY, THIS DID NOT HAPPEN ON THE OPEN ROAD, OR MY WIFE AND CHILDREN COULD HAVE BEEN INJURED OR KILLED. I FEEL DODGE SHOULD AT THE VERY LEAST REIMBURSE US FOR THIS PROBLEM AS WELL AS THE TRANSMISSION WOES!
NHTSA ODI #10070596
73,000 miles · Jan 15, 2004
Engine And Engine CoolingPower TrainVisibility
I HAVE HAD THE VEHICLE IN THE GARAGE SINCE JULY 28, 2003. IT WILL WORK FOR A COUPLE DAYS THEN SOMETHING ELSE GOES WRONG. I AM PUTTING IT BACK IN THE GARAGE ON FRIDAY DUE TO MORE TRANSMISSION PROBLEMS. I HAVE PUT WAY TOO MUCH MONEY INTO THIS VEHICLE. SOMETHING NEEDS TO BE DONE!!!!!!!!!!!!!!!
NHTSA ODI #10069562
65,000 miles · Jan 11, 2004
Power Train
65,000 MILES TORQUE CONVERTER FAILED. DEALER WOULD NOT HELP. $2300 TO FIX.*AK
NHTSA ODI #10052825
40,000 miles · Jan 7, 2004
Power TrainSuspension
WHILE HAVING THE TRUCK SERVICED THE CONSUMER ASKED THE DEALERSHIP TO INSPECT THE BALL JOINTS. UPON INSPECTION THE DEALERSHIP NOTICED THAT ALL FOUR BALL JOINTS WERE BAD. *NLM THE VEHICLE WOULD ALSO JUMP FORWARD WHILE IN THE PARK POSITION. *SC
NHTSA ODI #10048625
Mileage unknown · Jan 7, 2004
Power Train
THE CONSUMER NOTICED THE TRUCK WOULD NOT SHIFT OUT OF 2ND OR 3RD GEAR. A MECHANIC STATED,"IT'S A SENSOR RETURN PROBLEM". *PH AN OUTPUT SENSOR WAS INSTALLED ON 08/28/03 AT 55,765 MILES AND ON 11/02/03, THE VEHICLE WOULD NOT SHIFT OUT OF THIRD GEAR. THE TRANSMISSION HAD TO BE REBUILT AT 57,020 MILES. *SC
NHTSA ODI #10047782
55,000 miles · Dec 10, 2003
Power TrainSuspension
WHILE DRIVING FRONT END OF VEHICLE SHOOK, AND THE TRANSMISSION STOPPED OPERATING. DEALER DETERMINED THAT THE FRONT UPPER AND LOWER BALL JOINTS WERE WORN. ALSO, TRANSMISSION PUMP STOPPED OPERATING. WITHOUT OIL THE TRANSMISSION GEARS SEIZED AND BURNED UP. *AK ACCORDING TO DODGE, FLUIDS WERE JET BLACK. CONSUMER…
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WHILE DRIVING FRONT END OF VEHICLE SHOOK, AND THE TRANSMISSION STOPPED OPERATING. DEALER DETERMINED THAT THE FRONT UPPER AND LOWER BALL JOINTS WERE WORN. ALSO, TRANSMISSION PUMP STOPPED OPERATING. WITHOUT OIL THE TRANSMISSION GEARS SEIZED AND BURNED UP. *AK ACCORDING TO DODGE, FLUIDS WERE JET BLACK. CONSUMER HAD A REBUILT TRANSMISSION AND BALL JOINTS INSTALLED. MECHANIC STATED FAILURE WASN'T ON THE CONSUMER'S PART. CONSUMER NOTED THE TRANSMISSION SHOULDN'T FAIL AT 55K MILES. *PH
NHTSA ODI #10046492
74,901 miles · Dec 3, 2003
Engine And Engine CoolingPower Train
ENGINE LOST OIL PRESSURE FIRST AT 39933 MILES WHILE THE CAR WAS STILL UNDER WARRANTY. THE DEALERSHIP CHANGED THE OIL PUMP AND ADVISED US OF SLUDGE BUILD UP IN THE ENGINE. THE SAME PROBLEM AT 63025 MILES ALONG WITH A TRANSMISSION OVERHAUL. THE DEALERSHIP AT WHICH WE PURCHASED THE TRUCK REPLACED THE OIL PUMP AGAIN, ADVISED OF …
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ENGINE LOST OIL PRESSURE FIRST AT 39933 MILES WHILE THE CAR WAS STILL UNDER WARRANTY. THE DEALERSHIP CHANGED THE OIL PUMP AND ADVISED US OF SLUDGE BUILD UP IN THE ENGINE. THE SAME PROBLEM AT 63025 MILES ALONG WITH A TRANSMISSION OVERHAUL. THE DEALERSHIP AT WHICH WE PURCHASED THE TRUCK REPLACED THE OIL PUMP AGAIN, ADVISED OF SLUDGE BUILD UP AND OVERHAULED THE TRANSMISSION UNDER WARRANTY. THEY ALSO CHECKED ON THE COST OF A NEW ENGINE BUT CHRYSLER WOULD NOT COVER IT, SO THEY SIMPLY REPLACED THE OIL PUMP. SAME PROBLEM FOR THE 3RD TIME AT 73825 MILES, LESS THAN 12 MONTHS AND 12000 MILES LATER. THE SERVICE DEPARTMENT AT THE DEALERSHIP ADMITS THAT REPLACING THE OIL PUMP WILL NOT HELP. THEY NEED TO CLEAN THE SLUDGE OUT FOR IT TO RUN BETTER BUT EVEN THIS WILL NOT SOLVE THE PROBLEM. UNLESS THE ENTIRE ENGINE IS TAKEN APART AND SOAKED CLEAN OR CHRYSLER SUPPLIES A NEW ENGINE, WE WILL ALWAYS HAVE THIS PROBLEM. REGULAR OIL CHANGES WERE COMPLETED ON THIS VEHICLE. AFTER THE FIRST OIL PUMP THE DEALER ADVISED THAT I USING SYNTHETIC OIL, WHICH WAS DONE. AFTER THE 2ND OIL PUMP WAS REPLACED THE DEALER SAID THAT THE SYNTHETIC OIL WOULD NOT MAKE ANY DIFFERENCE. *NLM
NHTSA ODI #10049142
62,700 miles · Nov 9, 2003
Engine And Engine CoolingEquipmentExterior Lighting
WE PURCHASED THIS VEHICLE FROM V & H FORD INC, MARSHFIELD, WI. IN JUNE 2003. THE NEXT DAY AFTER I GOT IT I STARTED IT & IT STARTED TO SQUEAL. MY HUSBAND NOTICED TRANSMISSION FLUID LEAKING AS WELL. WE TOOK IT BACK TO THE DEALER, WE WERE TOLD THAT THE FAN CLUTCH & SERPENTINE BELT WERE SHOT, AS WELL AS A LITTLE LEAK IN THE TRAN…
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WE PURCHASED THIS VEHICLE FROM V & H FORD INC, MARSHFIELD, WI. IN JUNE 2003. THE NEXT DAY AFTER I GOT IT I STARTED IT & IT STARTED TO SQUEAL. MY HUSBAND NOTICED TRANSMISSION FLUID LEAKING AS WELL. WE TOOK IT BACK TO THE DEALER, WE WERE TOLD THAT THE FAN CLUTCH & SERPENTINE BELT WERE SHOT, AS WELL AS A LITTLE LEAK IN THE TRANSMISSION. THEY PUT SOME KIND OF SEALER ON IT & CONTINUED TO LEAK. (ALSO DURING ALL OF THIS TIME, OUR RPM'S KEPT JUMPING.) AFTER THE 3RD TIME, THEY SAID THEY DID A FACTORY AUTHORIZED REPAIR & PUT WHAT WAS REFERRED TO AS A "COCK RING" IN IT TO SEAL IT. THIS SEAMS TO HAVE TAKEN CARE OF THIS. THEN WHEN THE TRUCK WAS PUT IN REVERSE IT KEPT CLUNKING, THE U-JOINTS WENT OUT NEXT, THEN THE LATCH BROKE ON OUR GLOVE BOX. MEANWHILE THE RPM'S KEEP JUMPING, IT HAS BEEN BACK IN THE SHOP A TOTAL OF PROBABLY 7 TO 8 TIMES SO FAR. OUR SERVICE ENGINE LIGHT CAME ON & FLASHED THE CODE OF FUEL INJECTOR #8, WHEN IT WAS PUT THROUGH THE DIAGNOSTIC TEST, HOWEVER WE ARE LEARNING THIS IS STILL NOT THE PROBLEM. LAST WEEKEND I WAS GOING TO PUT THE TRUCK IN THE GARAGE. I PUT IN DRIVE, AND IT TOOK OFF ON ME WITHOUT ME EVEN TOUCHING THE GAS. IT HAS DONE THIS SEVERAL TIMES NOW WHILE ON THE ROAD. NOW FOR THE PAST WEEK, WHEN YOU LEAVE A STOP SIGN, IT WILL SHIFT ONCE AND STAY AT ABOUT 3000 - 3500 RPM AND WILL NOT SHIFT UNTIL YOU ARE READY TO STOP. WHEN YOU TRY TO STOP THE TROTTLE STICKS AND THE TRUCK WANTS TO GO. WE ARE AT LOSS WHAT TO DO. WE HAVE OBVIOUSLY PURCHASED A LEMON THAT IT A HAZARD TO BE ON THE ROAD. TO TRADE IT IN OR TRY TO SELL IT OUTRIGHT SEEMS TO BE A CRIME, BECAUSE WE KNOW THE HORRIBLE THINGS WRONG WITH IT. I AM CERTAIN THAT IT IS ONLY A MATTER OF TIME BEFORE MY HUSBAND & I AND OUR 2 CHILDREN ARE SERIOUSLY HURT OR KILLED BY THE SPURATIC BEHAVIOR OF THIS DANGEROUS VEHICLE. PLEASE ADVISE US WHAT TO DO. IS THERE A LEMON LAW OR ANY THING THAT CAN HELP US. MEANWHILE, WE ARE STUCK MAKING PAYMENTS ON THIS . *AK
NHTSA ODI #10045818
76,400 miles · Oct 29, 2003
Power TrainSteeringSuspension
WHILE DRIVING AT NORMAL SPEED VEHICLE MADE A SQUEAKING NOISE AND VIBRATED AT 60 MPH. VEHICLE WAS TAKEN TO THE DEALER, AND THE DEALER STATED UPPER AND LOWER BALL JOINTS WERE DEFECTIVE/TWO INNER TIE RODS BROKE, AND RIGHT AXLE SEAL LEAKED. *AK
NHTSA ODI #10044967
Official recalls
3May 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Apr 11, 2001
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 2, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL TANK STRAP CAN SEPARATE DUE TO FATIGUE DURING OPERATION. IF THIS OCCURS, THE TANK WILL BE UNSUPPORTED, INCREASING THE RISK OF A FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE DOUBLE TOGGLE LOCK FUEL TANK STRAPS WITH SINGLE TOGGLE LOCK DESIGN. NOTE: AFFECTED VEHICLES BUILT THROUGH MAY 21, 1998, ALSO REQUIRE THE REAR BRAKE TUBE INSPECTION/REPAIR. AS A RESULT, THE FUEL TANK STRAP AND BRAKE TUBE REPAIR WILL BE PERFORMED ON THESE VHEICLES IN A SINGLE SERVICE PROCEDURE UNDER RECALL 99V-341/DAIMLERCHRYSLER #841. AFFECTED VEHICLES BUILT FROM MAY 22, 1998 THROUGH SEPTEMBER 25, 1999, ONLY REQUIRE THE FUEL TANK STRAP REPAIR, WHICH WILL BE PERFORMED UNDER RECALL 99V-342/DAIMLERCHRYSLER #842.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA03023 · Upper Ball Joint Separation
Opened Nov 19, 2003 · Closed Feb 11, 2005
Status: closed (inferred from source dates) · Suspension; Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (5)
Suspension
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
PE03032 · Front Susp. Upper Ball Joint Failure
Opened Jul 16, 2003 · Closed Nov 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Additional source detail variants (4)
Suspension:front
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
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