NHTSA owner reports · September 18, 2026 snapshot.
Engine And Engine Cooling complaints
281 reportsClear category filter68,000 miles · Jan 11, 2004
Engine And Engine Cooling
AT 50,625 MILES OIL PRESSURE ON MY 1999 DODGE DURANGO DROPED TO ZERO. HAD OIL PUMP REPLACED AND DEALER FOUND "SLUDGE" IN OIL PAN. NOW 1 1/2 YEARS LATER 68,000 MILES PRESSURE DROPPING AGAIN AFTER ONLY 17,000 MILES! GOING TO CALL DEALER TOMORROW AND ASK FOR ADVICE, HOWEVER, FROM WHAT I'VE READ I'M SURE I'LL BE TOLD IT IS MY FAULT.…
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AT 50,625 MILES OIL PRESSURE ON MY 1999 DODGE DURANGO DROPED TO ZERO. HAD OIL PUMP REPLACED AND DEALER FOUND "SLUDGE" IN OIL PAN. NOW 1 1/2 YEARS LATER 68,000 MILES PRESSURE DROPPING AGAIN AFTER ONLY 17,000 MILES! GOING TO CALL DEALER TOMORROW AND ASK FOR ADVICE, HOWEVER, FROM WHAT I'VE READ I'M SURE I'LL BE TOLD IT IS MY FAULT. I CHANGE OIL EVERY 3 TO 4 THOUSAND MILES AND HAVE RECIPTS TO PROVE IT. ALSO, ENGINE CUTS OUT UNEXPECTEDLY?*AK
NHTSA ODI #10052821
42,000 miles · Dec 26, 2003
Engine And Engine CoolingSuspension
PURCHASED USED OCT 13, 01 41,626 MILES OIL CHANGE DEC 12, 01 46,722 MIES. OIL CHANGE FEB 23, 02 50,310 MILES. MAY 15, 02- REPLACED OIL SEND UNIT, CLEANED / ADJUSTED THE REAR BRAKES, SYSTEM CHECK /REPROGRAMED ENIGNINE CONTROLLER. EXT DAY OIL GUAGE LIGHT / FLUCTUATING 0-110. 3 DAYS LATER OIL CHANGE , PCV VALVE REPLACED, 5…
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PURCHASED USED OCT 13, 01 41,626 MILES OIL CHANGE DEC 12, 01 46,722 MIES. OIL CHANGE FEB 23, 02 50,310 MILES. MAY 15, 02- REPLACED OIL SEND UNIT, CLEANED / ADJUSTED THE REAR BRAKES, SYSTEM CHECK /REPROGRAMED ENIGNINE CONTROLLER. EXT DAY OIL GUAGE LIGHT / FLUCTUATING 0-110. 3 DAYS LATER OIL CHANGE , PCV VALVE REPLACED, 55,669 MILES. *AK JULY 12, 02 ENGINE BLEW #2 ROD BUSTED . WARRENTY COMPANY DENIED REPAIRS DUE TO SLUDGE IN ENGINE. PROVED 3 OIL CHANGES IN 6 MONTHS I OWNED VEHICLE ENGINE & BATTERY CABLES REPLACED . AUGUST 14, 02 AFTER ENGINE REPAIR DROVE CAR TO GAS STATION ,TURNED E OFF, FILLED WITH GAS, WOULDN'T TURN OVER. CAR ENGAGED, TICKING NOISE, SERVICE DEPT SAID NORMAL. PURCHASED BATTERY. SEPT 13, 02 CHECK GAUGE LIGHT ON, TEMPERATURE GAUGE FLUCTUATE 0-260, OIL TEMP GAUGE TO 110. TOLD NO COOLANT, TOLD LOOKING FOR LEAKS. TOLD COOLANT TOPPED OFF SEPT 16, 02 OIL TEMP LIGHT FLUCTUATED TOWARD 110 MARK. CHECKED OIL - QUART LOW. ADDED QUART. SEPT17 , 02 GREEN FLUID LEAKING, VEHICLE TOWED TO DEALERSHIP. WATER PUMP/ BY PASS HOSE REPLACED. DROVE OFF THE LOT FOUND AIR COND NOT WORKING, COMPRESSOR NOT CONNECTED SEPT 22, 2002 ENGINE REV / TACHOMETER STICK AT 4-5 CHECK TRANSMISSION / OIL LEVELS. OIL 2 QUARTS LOW. OCT 10,02 TACHOMETER REVED CAR WOULD NOT ENGAGE . SENSOR IN TRANSMISSION OUT. REPLACED SENSOR. LEFT SHOP , AT 60 MPH COULD FEEL VIBRATION BY GAS PEDAL, ENGINE WOULD REV, TACHOMETER WOULD JUMP. UNABLE TO DUP THE PROLBEM. VEHICLE HOOKED TO COMPUTER NO ABNORMAL READINGS 10/22/02 REPLACED UPPER BALL JOINTS, TIE RODS, AND SHAFT, FRONT END ALIGNMENT. 12/02 PURCHASED 2 TIRES. 6/03 REPLACED ALTERNATOR PURCHASED 2 TIRES FRONT END ALIGNMENT . 11/03 REPLACED STARTER /BATTERY CABLES 12/26 DEALER SERVICE DEPARTMENT , ENGINE REVING, TACHOMETER JUMPING, CRUNCH IN THE FRONT END, CAR NOT GOING INTO REVERSE. REPLACE LOWER BALL JOINTS /4 TIRES DUE TO UNEVEN WEAR
NHTSA ODI #10051137
36,475 miles · Dec 24, 2003
Electrical SystemEngine And Engine Cooling
SEVERAL ISSUES. 1) ELECTRICAL FAILURE IN SWITCH BOX CAUSING ALL VEHICLE LIGHTS TO TURN OFF WHEN SWITCHING TO BRIGHTS DURING NIGHT-TIME DRIVING. ) CRACKED HEADS (BOTH) SOMEWHERE BETWEEN 30,000 & 70,000 MILES.*AK 3) BALL JOINTS NEED REPLACING - NO PARTS AVAILABLE TO COMPLETE THE JOB IN A REASONABLE TIME.
NHTSA ODI #10051057
81,000 miles · Dec 19, 2003
Engine And Engine CoolingSuspension
VEHICLE WAS TAKEN FOR A ROUTINE GENERAL MAINTENANCE, AND THE MECHANIC NOTICED THAT ALL FOUR BALL JOINTS FELLED WORN OUT PREMATURELY. ALSO CONSUMER HAD PROBLEMS WITH WATER PUMP AND THE SERPENTINE BELT.*AK
NHTSA ODI #10051816
32,000 miles · Dec 16, 2003
Engine And Engine CoolingService Brakes, HydraulicSuspension
I HAVE A 1999 DODGE DURANGO WITH 39000 AND THE BALL JOINTS ARE BAD. ALSO THE BRAKING SYSTEM SEEMS TO BE FAILING, IT GRABS UNATRALLY HARD. I HAVE ALSO EXPERIENCED AN ENGINE OIL PRESSURE PROBLEM.*AK
NHTSA ODI #10049788
36,000 miles · Dec 9, 2003
Engine And Engine CoolingService Brakes, HydraulicSuspension
CONSUMER COMPLAINED ABOUT A HOST OF PROBLEMS WHICH INCLUDED ANTI-LOCK BRAKE SENSOR REPLACEMENT ALONG WITH 2 WATER PUMPS, AND A BELT. ALSO,CONSUMER COMPLAINED ABOUT A SERIOUS SUSPENSION PROBLEM WHICH INVOLVED FRONT UPPER AND LOWER BALL JOINTS.*AK
NHTSA ODI #10050323
74,000 miles · Dec 8, 2003
Engine And Engine Cooling
WHILE DRIVING 60 MPH ON THE FLORIDA TURNPIKE IN MIAMI, THE CHECK ENGINE LIGHT CAME ON, THE OIL PRESURE GAUGE DROPPED TO ZERO AND ALL POWER TO CAR WAS LOST. NO STEERING, BRAKING OR CONTROL OF ANY NATURE OVER THE VEHICLE WAS POSSILBE. THIS I MAY ADD OCCURRED WHILE HEADING FOR A TOLL BOOTH.WHILE STILL COASTING I TRIED TO RESTART TH…
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WHILE DRIVING 60 MPH ON THE FLORIDA TURNPIKE IN MIAMI, THE CHECK ENGINE LIGHT CAME ON, THE OIL PRESURE GAUGE DROPPED TO ZERO AND ALL POWER TO CAR WAS LOST. NO STEERING, BRAKING OR CONTROL OF ANY NATURE OVER THE VEHICLE WAS POSSILBE. THIS I MAY ADD OCCURRED WHILE HEADING FOR A TOLL BOOTH.WHILE STILL COASTING I TRIED TO RESTART THE ENGINE IN AN ATTEMPT TO REGAIN POWER TO THE STEERING AND BRAKES, THE ENGINE WOULD NOT RESTART. I TRIED TO APPLY BRAKES BUT COULD NOT DEPRESS THE BRAKE PEDAL IT WAS AS IF I WERE PUSHING ON A CONCRETE WALL. AFTER GOING THROUGH THE TOLL BOOTH I TRIED TO STEER THE CAR TO THE RIGHT SHOULDER, I COULD ONLY MOVE THE STEERING WHEEL ABOUT 1/2 INCH, LUCKILY THIS WAS ENOUGH TO ALLOW THE CAR TO GRADUALLY MAKE IT TO THE SHOULDER. I COASTED TO A STOP ABOUT 1/4 MILE OR MORE PAST THE TOLL BOOTH. FORTUNATELY TRAFFIC WAS LIGHT AS IT WAS A SUNDAY AFTERNOON AND I MADE IT TO THE SHOULDER WITHOUT INCIDENT. I TRIED TO RESTART THE CAR AGAIN AND IT WOULD NOT CRANK. I DID HAVE ELECTRICAL POWER TO THE LIGHTS AND EMERGENCY FLASHERS. I RAISED THE HOOD AND CHECKED THE OIL LEVEL, IT WAS FINE, THE MOTOR WAS NOT EXCESIVELY HOT, IN FACT THE TEMPERATURE GAUGE NEVER WENT ABOVE NORMAL OPERATING RANGE. THE CAR IS AT MY MECHANICS NOW BEING CHECKED FOR POSSIBLE PROBLEMS. I DID NOT TAKE TO THE DEALER AS I DO NOT TRUST THEIR HONESTY NOR WORK, AFTER ALL THEY BUILT THIS INFERIOR DEATH TRAP CALLED A DURANGO. I TRULY BELEIVE THIS CAR IS UNSAFE, NO CAR SHOULD LOOSE COMPLETE STEERAGE AND STOPPING ABILITY UNDER ANY CONDITIONS. I WAS TRAVELING AT 60MPH IN A HEAVILY CONGESTED CITY WITHOUT THE ABILITY TO STEER OR BRAKE A 2 TON HUNK OF STEEL. HOW LUCKY WAS I AND OTHER MOTORISTS ON THE ROAD TO BE ALIVE AND UNINJURED? *AK
NHTSA ODI #10049391
74,901 miles · Dec 4, 2003
Engine And Engine Cooling
THE VEHICLE'S OIL DOES NOT DISTRIBUTE PROPERLY. AS A RESULT SLUDGE BUILDS UP IN THE ENGINE AND CAUSES THE ENGINE TO FAIL. PLEASE PROVIDE ADDITIONAL INFORMATION. *PH
NHTSA ODI #10050021
74,901 miles · Dec 3, 2003
Engine And Engine CoolingPower Train
ENGINE LOST OIL PRESSURE FIRST AT 39933 MILES WHILE THE CAR WAS STILL UNDER WARRANTY. THE DEALERSHIP CHANGED THE OIL PUMP AND ADVISED US OF SLUDGE BUILD UP IN THE ENGINE. THE SAME PROBLEM AT 63025 MILES ALONG WITH A TRANSMISSION OVERHAUL. THE DEALERSHIP AT WHICH WE PURCHASED THE TRUCK REPLACED THE OIL PUMP AGAIN, ADVISED OF …
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ENGINE LOST OIL PRESSURE FIRST AT 39933 MILES WHILE THE CAR WAS STILL UNDER WARRANTY. THE DEALERSHIP CHANGED THE OIL PUMP AND ADVISED US OF SLUDGE BUILD UP IN THE ENGINE. THE SAME PROBLEM AT 63025 MILES ALONG WITH A TRANSMISSION OVERHAUL. THE DEALERSHIP AT WHICH WE PURCHASED THE TRUCK REPLACED THE OIL PUMP AGAIN, ADVISED OF SLUDGE BUILD UP AND OVERHAULED THE TRANSMISSION UNDER WARRANTY. THEY ALSO CHECKED ON THE COST OF A NEW ENGINE BUT CHRYSLER WOULD NOT COVER IT, SO THEY SIMPLY REPLACED THE OIL PUMP. SAME PROBLEM FOR THE 3RD TIME AT 73825 MILES, LESS THAN 12 MONTHS AND 12000 MILES LATER. THE SERVICE DEPARTMENT AT THE DEALERSHIP ADMITS THAT REPLACING THE OIL PUMP WILL NOT HELP. THEY NEED TO CLEAN THE SLUDGE OUT FOR IT TO RUN BETTER BUT EVEN THIS WILL NOT SOLVE THE PROBLEM. UNLESS THE ENTIRE ENGINE IS TAKEN APART AND SOAKED CLEAN OR CHRYSLER SUPPLIES A NEW ENGINE, WE WILL ALWAYS HAVE THIS PROBLEM. REGULAR OIL CHANGES WERE COMPLETED ON THIS VEHICLE. AFTER THE FIRST OIL PUMP THE DEALER ADVISED THAT I USING SYNTHETIC OIL, WHICH WAS DONE. AFTER THE 2ND OIL PUMP WAS REPLACED THE DEALER SAID THAT THE SYNTHETIC OIL WOULD NOT MAKE ANY DIFFERENCE. *NLM
NHTSA ODI #10049142
75,000 miles · Dec 2, 2003
Engine And Engine CoolingSuspension
WHILE DRIVING AT 55 MPH OIL PRESSURE DROPPED. ENGINE STARTED KNOCKING AND SHUT DOWN. VEHICLE WAS TAKEN TO THE MECHANIC, WHO REPLACED THE OIL PUMP AND THE PISTON ROD BEARINGS. ALSO, THERE WAS A CONSIDERABLE SLACK IN THE STEERING COLUMN WHICH WOULD SUGGEST THAT UPPER BALL JOINT WORE OUT. *AK
NHTSA ODI #10049861
Official recalls
3May 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Apr 11, 2001
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 2, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL TANK STRAP CAN SEPARATE DUE TO FATIGUE DURING OPERATION. IF THIS OCCURS, THE TANK WILL BE UNSUPPORTED, INCREASING THE RISK OF A FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE DOUBLE TOGGLE LOCK FUEL TANK STRAPS WITH SINGLE TOGGLE LOCK DESIGN. NOTE: AFFECTED VEHICLES BUILT THROUGH MAY 21, 1998, ALSO REQUIRE THE REAR BRAKE TUBE INSPECTION/REPAIR. AS A RESULT, THE FUEL TANK STRAP AND BRAKE TUBE REPAIR WILL BE PERFORMED ON THESE VHEICLES IN A SINGLE SERVICE PROCEDURE UNDER RECALL 99V-341/DAIMLERCHRYSLER #841. AFFECTED VEHICLES BUILT FROM MAY 22, 1998 THROUGH SEPTEMBER 25, 1999, ONLY REQUIRE THE FUEL TANK STRAP REPAIR, WHICH WILL BE PERFORMED UNDER RECALL 99V-342/DAIMLERCHRYSLER #842.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA03023 · Upper Ball Joint Separation
Opened Nov 19, 2003 · Closed Feb 11, 2005
Status: closed (inferred from source dates) · Suspension; Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (5)
Suspension
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
PE03032 · Front Susp. Upper Ball Joint Failure
Opened Jul 16, 2003 · Closed Nov 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Additional source detail variants (4)
Suspension:front
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
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