NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
31 reportsClear category filter131,500 miles · Oct 1, 2012
EngineService BrakesSteering
ON MULTIPLE OCCASIONS, BEGINNING TWO MONTHS AFTER WE BOUGHT THE VEHICLE (USED), ENGINE WOULD DIE FOR NO REASON. LOSS OF POWER STEERING AND POWER BRAKES. WOULD TURN OVER, BUT NOT RESTART. AFTER WAITING BETWEEN 10-30 MINUTES, VEHICLE WOULD RESTART. HAPPENS AT SLOW SPEEDS, MEDIUM SPEEDS AND EXPRESSWAY SPEEDS. INCONVENIENT AT S…
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ON MULTIPLE OCCASIONS, BEGINNING TWO MONTHS AFTER WE BOUGHT THE VEHICLE (USED), ENGINE WOULD DIE FOR NO REASON. LOSS OF POWER STEERING AND POWER BRAKES. WOULD TURN OVER, BUT NOT RESTART. AFTER WAITING BETWEEN 10-30 MINUTES, VEHICLE WOULD RESTART. HAPPENS AT SLOW SPEEDS, MEDIUM SPEEDS AND EXPRESSWAY SPEEDS. INCONVENIENT AT SLOW SPEEDS, VERY DANGEROUS AT HIGHWAY SPEEDS. SOUNDS SIMILAR TO OTHER COMPLAINTS REGARDING CPU/CPM OVERHEATING. DODGE NEEDS TO RECALL THIS BEFORE SOMEONE GETS KILLED! *TR
NHTSA ODI #10478229
Mileage unknown · Aug 30, 2012
EnginePower TrainService Brakes
I BOUGHT A 1999 DODGE DURANGO SLT 5.2 LTR ENGINE AS OF 3 TO 4 YRS AGO, AND IN SOME CASES LIKE MINE, IT ABSOLUTELY DOES MEAN IT CAN BE AN ABSOLUTELY UNRELIABLE & ABSOLUTE DANGEROUS VEHICLE!!!!! ..EVERYTHING THAT CAN HAPPEN, HAS HAPPENED TO THIS VEHICLE. ENGINE STALLS OUT, THE FRONT DIFFERENTIAL EXPLODED ON THE HIGHWAY 4 MILES AF…
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I BOUGHT A 1999 DODGE DURANGO SLT 5.2 LTR ENGINE AS OF 3 TO 4 YRS AGO, AND IN SOME CASES LIKE MINE, IT ABSOLUTELY DOES MEAN IT CAN BE AN ABSOLUTELY UNRELIABLE & ABSOLUTE DANGEROUS VEHICLE!!!!! ..EVERYTHING THAT CAN HAPPEN, HAS HAPPENED TO THIS VEHICLE. ENGINE STALLS OUT, THE FRONT DIFFERENTIAL EXPLODED ON THE HIGHWAY 4 MILES AFTER I HAD TO PUT IN 4 WHEEL DRIVE & ALMOST CAUSED ME TO WRECK,I HAD TO REPLACE THE WHOLE FRONT DIFFERENTIAL AXLES.. THE BACK (REAR) BREAKS HAVE NEVER WORKED SINCE I BOUGHT THE THING, THE EXHAUST MANIFOLDS GOT SO HOT THAT THE BOLTS THAT CONNECT IT TO THE MANIFOLD PIPES BURNED OFF AND IS NOW, AND HAS BEEN SITTING FOR A MONTH SINCE I CAN'T KEEP IT TOGETHER. RIGHT NOW ALL THREE OF MY FRONT BRAKE LINES HAVE ROTTED INTO, AT THE CONNECTOR FROM THE MASTER CYLINDER THAT SENDS THE FLUID TO THE FRONT 2 WHEELS!!.. THAT'S JUST THE START OF ALL OF THE TERRIBLE DANGER THAT IT POSES TO ME AND OTHER DRIVERS ON THE ROAD. THIS VEHICLE SHOULD BE CONSIDERED A COMPLETE RECALL OF THE 1999 DODGE DURANGO SLT. THE DODGE MANUFACTURE SHOULD NOT GET BY WITH THIS. ITS ALMOST LIKE SELLING A DEVICE TO GET HURT IN. I PAID OVER 4,000.00 FOR THIS DURANGO, JUST TO SPEND THAT MUCH MORE MONEY AND THE CHANCE OF GETTING HURT OR WORSE WHILE HAVING IT REBUILT WHERE IT IS SUPPOSE TO BE SAFE. ....OTHER THINGS THAT HAVE STOPPED WORKING ALSO.. MOTOR OIL & TRANSMISSION LEAKS & SLIPS, WINDOWS (2 OF THEM) HAVE STOPPED WORKING UP & DOWN, GLOVE BOX LATCH BROKE, ASH TRAY BROKE OFF, REAR HATCH WILL NOT OPEN, HATCH WIPER SHORTED OUT, FRONT END TIRES SPRADDLE OUT LIKE THEY ARE GOING 2 DIFFERENT DIRECTIONS, THE PAINT FINISH HAS COMPLETELY FADED FROM THE HOOD & STARTING IN OTHER PLACES, STARTER SOLENOID CLICKS 10 TO 30 TIMES BEFORE IT WILL CRANK THE ENGINE...THERE IS MORE ALSO!.. THIS IS NOT A SAFE VEHICLE!! I HAVE NEVER HAD TROUBLE LIKE THIS WITH ANY OTHER AUTOMOBILE IN ALL OF MY 45 DRIVING YEARS. *TR
NHTSA ODI #10473080
Mileage unknown · Aug 30, 2012
Engine
TL* THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 65 MPH THE VEHICLE STALLED. THE CONTAC MENTIONED THAT HE WAS ABEL TO MANEUVER THE VEHICLE TO THE SHOULDER AND IMMEDIATELY RESTARTED. A FEW MILES LATER AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSE THAT THE C…
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TL* THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 65 MPH THE VEHICLE STALLED. THE CONTAC MENTIONED THAT HE WAS ABEL TO MANEUVER THE VEHICLE TO THE SHOULDER AND IMMEDIATELY RESTARTED. A FEW MILES LATER AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSE THAT THE CAM SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MILEAGE WAS UNAVAILABLE.
NHTSA ODI #10473031
Mileage unknown · Aug 8, 2012
Electrical SystemEngine
VEHICLE SHUTS DOWN WITHOUT WARNING ALSO LOSING POWER STEERING,BRAKES ETC. MAY OR MAY NOT START AFTER 15 MINUTES OR SO. HAVE HAD GRANDKIDS WITH ME ON 2 SEPARATE OCCASIONS,ONE BEING SITTING IN 90 DEGREE HEAT FOR OVER AN HOUR AND VEHICLE WOULDNT START, WAITING ON TOW. ANOTHER TIME VEHICLE SHUT DOWN AND HAD TO JUMP LANES AND COAST T…
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VEHICLE SHUTS DOWN WITHOUT WARNING ALSO LOSING POWER STEERING,BRAKES ETC. MAY OR MAY NOT START AFTER 15 MINUTES OR SO. HAVE HAD GRANDKIDS WITH ME ON 2 SEPARATE OCCASIONS,ONE BEING SITTING IN 90 DEGREE HEAT FOR OVER AN HOUR AND VEHICLE WOULDNT START, WAITING ON TOW. ANOTHER TIME VEHICLE SHUT DOWN AND HAD TO JUMP LANES AND COAST TO GET TO SIDE ROAD TO STOP. VERY, VERY DANGEROUS SITUATIONS MANY TIMES! HAVENT DROVE IT SINCE. SITTING IN DRIVEWAY AROUND 3 MONTHS. ABS HAS ALSO GONE OUT. *TR
NHTSA ODI #10469642
147,000 miles · Jul 17, 2012
EngineFuel/propulsion System
TL* THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED THAT WHEN DRIVING IN HOT WEATHER THE VEHICLE WOULD STALL WITHOUT WARNING. THE VEHICLE COULD BE RESTARTED AFTER A FEW HOURS AND WOULD RETURN TO NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE MOTOR, THE FUEL SENSOR AND THE ENGINE SENSORS BUT THE …
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TL* THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED THAT WHEN DRIVING IN HOT WEATHER THE VEHICLE WOULD STALL WITHOUT WARNING. THE VEHICLE COULD BE RESTARTED AFTER A FEW HOURS AND WOULD RETURN TO NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE MOTOR, THE FUEL SENSOR AND THE ENGINE SENSORS BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO STALL WITHOUT WARNING WHEN DRIVING IN HOTTER WEATHER. THE VIN WAS NOT AVAILABLE. FAILURE MILEAGE WAS 147,000 AND THE CURRENT MILEAGE WAS 166,000.
NHTSA ODI #10465980
150,000 miles · Jul 12, 2012
Engine
TL* THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THERE WERE NO LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND THE MAIN COMPUTER WAS REPLACED, BUT THAT DID NOT CORRECT THE FAILURE. THE CONTACT TOOK THE VEHICLE TO ANOTHER MECHANIC, B…
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TL* THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THERE WERE NO LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND THE MAIN COMPUTER WAS REPLACED, BUT THAT DID NOT CORRECT THE FAILURE. THE CONTACT TOOK THE VEHICLE TO ANOTHER MECHANIC, BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE HAD NOT BEEN TO THE DEALER. THE VIN WAS NOT ACCEPTED. THE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS 151,000.
NHTSA ODI #10465384
165,000 miles · Jul 3, 2012
Engine
VEHICLE JUST STOPPED RUNNING.TOOK TO MECHANIC,RAN CODES ON COMPUTER,NOTHING FOUND. NO TROUBLE CODES. STARTED UP AFTER A FEW MIN. RAN FOR A WEEK AND DID IT AGAIN TWICE IN THE SAME DAY. WIFE WONT DRIVE IT ANYMORE. WAS TOLD IT WAS A COMPUTER PROBLEM,BUT IT RUNS GOOD FOR AWHILE THEN DIES WITHOUT WARNING. DODGE SHOULD ADMIT THERE'S A…
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VEHICLE JUST STOPPED RUNNING.TOOK TO MECHANIC,RAN CODES ON COMPUTER,NOTHING FOUND. NO TROUBLE CODES. STARTED UP AFTER A FEW MIN. RAN FOR A WEEK AND DID IT AGAIN TWICE IN THE SAME DAY. WIFE WONT DRIVE IT ANYMORE. WAS TOLD IT WAS A COMPUTER PROBLEM,BUT IT RUNS GOOD FOR AWHILE THEN DIES WITHOUT WARNING. DODGE SHOULD ADMIT THERE'S A PROBLEM AND FIX IT. *JS
NHTSA ODI #10464162
110,000 miles · Jun 26, 2012
Electrical SystemEngine
I WAS DRIVING DOWN THE HIGHWAY WHEN THE VEHICLE POWERED DOWN WITHOUT NOTICE. I LOST MY POWER STEERING AND THE POWERED BRAKES. IT WOULD RANDOMLY WITHOUT ANY WARNING. TURNS OUT IT WAS THE COMPUTER, AND THE MECHANIC SAID THAT DODGE IS NOTORIOUS FOR THE COMPUTER FAILING. THE COMPUTER IS VERY CLOSE TO THE ENGINE, AND THIS CAUSES …
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I WAS DRIVING DOWN THE HIGHWAY WHEN THE VEHICLE POWERED DOWN WITHOUT NOTICE. I LOST MY POWER STEERING AND THE POWERED BRAKES. IT WOULD RANDOMLY WITHOUT ANY WARNING. TURNS OUT IT WAS THE COMPUTER, AND THE MECHANIC SAID THAT DODGE IS NOTORIOUS FOR THE COMPUTER FAILING. THE COMPUTER IS VERY CLOSE TO THE ENGINE, AND THIS CAUSES THE BOARD TO WARP AND CONNECTIONS TO BREAK. THESE CARS NEED TO BE RECALLED, AND THIS ISSUE NEEDS TO BE ADDRESSED, OR IT WILL GET SOMEONE KILLED. *JB
NHTSA ODI #10463121
138,001 miles · Jun 4, 2012
Electrical SystemEngineSteering
I WAS DRIVING ON THE HIGHWAY AT 65MPH, AND THE VEHICLE SHUT OFF COMPLETELY. LOST POWER STEERING, POWER BRAKES, EVERYTHING. HAD 3 SMALL CHILDREN IN THE CAR AND HAD TO WITH ALL MY POWER (I AM 5'9" 235 LBS) NAVIGATE THE VEHICLE TO THE SIDE OF THE ROAD. I HAVE FOUND THIS IS EXTREMELY COMMON PROBLEM WITH THIS VEHICLE. MANY OF THE…
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I WAS DRIVING ON THE HIGHWAY AT 65MPH, AND THE VEHICLE SHUT OFF COMPLETELY. LOST POWER STEERING, POWER BRAKES, EVERYTHING. HAD 3 SMALL CHILDREN IN THE CAR AND HAD TO WITH ALL MY POWER (I AM 5'9" 235 LBS) NAVIGATE THE VEHICLE TO THE SIDE OF THE ROAD. I HAVE FOUND THIS IS EXTREMELY COMMON PROBLEM WITH THIS VEHICLE. MANY OF THE POSTS STATE IS A MANUFACTURING FLAW OF WHERE THE PCM IS PLACED IN THE ENGINE. *TR
NHTSA ODI #10460524
139,000 miles · May 31, 2012
Engine
TL* THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WOULD PERSISTENTLY STALL WITHOUT WARNING IN WARMER TEMPERATURES. THE FAILURE WOULD OCCUR WHEN DRIVING OVER 40 MPH AND UNDER 75 MPH. THE VEHICLE WAS TAKEN TO A MECHANIC WHO ADVISED THE CONTACT THAT THAT FAILURE WOULD OCCUR WHEN THE VEHICLE WOULD OVERH…
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TL* THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WOULD PERSISTENTLY STALL WITHOUT WARNING IN WARMER TEMPERATURES. THE FAILURE WOULD OCCUR WHEN DRIVING OVER 40 MPH AND UNDER 75 MPH. THE VEHICLE WAS TAKEN TO A MECHANIC WHO ADVISED THE CONTACT THAT THAT FAILURE WOULD OCCUR WHEN THE VEHICLE WOULD OVERHEAT. THE MANUFACTURER WAS NOTIFIED WHO STATED THERE WERE NO RECALLS AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 139,000 AND THE CURRENT MILEAGE WAS 164,394. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10460107
Official recalls
3May 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Apr 11, 2001
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 2, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL TANK STRAP CAN SEPARATE DUE TO FATIGUE DURING OPERATION. IF THIS OCCURS, THE TANK WILL BE UNSUPPORTED, INCREASING THE RISK OF A FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE DOUBLE TOGGLE LOCK FUEL TANK STRAPS WITH SINGLE TOGGLE LOCK DESIGN. NOTE: AFFECTED VEHICLES BUILT THROUGH MAY 21, 1998, ALSO REQUIRE THE REAR BRAKE TUBE INSPECTION/REPAIR. AS A RESULT, THE FUEL TANK STRAP AND BRAKE TUBE REPAIR WILL BE PERFORMED ON THESE VHEICLES IN A SINGLE SERVICE PROCEDURE UNDER RECALL 99V-341/DAIMLERCHRYSLER #841. AFFECTED VEHICLES BUILT FROM MAY 22, 1998 THROUGH SEPTEMBER 25, 1999, ONLY REQUIRE THE FUEL TANK STRAP REPAIR, WHICH WILL BE PERFORMED UNDER RECALL 99V-342/DAIMLERCHRYSLER #842.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA03023 · Upper Ball Joint Separation
Opened Nov 19, 2003 · Closed Feb 11, 2005
Status: closed (inferred from source dates) · Suspension; Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (5)
Suspension
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
PE03032 · Front Susp. Upper Ball Joint Failure
Opened Jul 16, 2003 · Closed Nov 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Additional source detail variants (4)
Suspension:front
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
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