NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
31 reportsClear category filter9,000 miles · Mar 18, 2015
Electrical SystemEngine
TL* THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED AND THE SPEEDOMETER AND THE RPM GAUGES DECREASED TO ZERO WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIR…
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TL* THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED AND THE SPEEDOMETER AND THE RPM GAUGES DECREASED TO ZERO WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000.
NHTSA ODI #10695027
165,000 miles · Aug 19, 2014
EngineService BrakesSteering
I WAS DRIVING ABOUT 25 MILES PER HOUR AND EVERYTHING ON THE SYSTEM STOPPED. THE STEERING STOPPED WORKING, THE BRAKES STOPPED WORKING AND THE CAR TURNED OFF. IT TENDS TO HAPPEN ON BUMPY ROADS. THIS HAS HAPPENED MULTIPLE TIMES IN MY 1999 DODGE DURANGO DURING THE PAST YEAR. I THINK IT MIGHT BE RELATED TO THE IGNITION PROBLEM AFFECT…
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I WAS DRIVING ABOUT 25 MILES PER HOUR AND EVERYTHING ON THE SYSTEM STOPPED. THE STEERING STOPPED WORKING, THE BRAKES STOPPED WORKING AND THE CAR TURNED OFF. IT TENDS TO HAPPEN ON BUMPY ROADS. THIS HAS HAPPENED MULTIPLE TIMES IN MY 1999 DODGE DURANGO DURING THE PAST YEAR. I THINK IT MIGHT BE RELATED TO THE IGNITION PROBLEM AFFECTING OTHER CHRYSLER PRODUCTS. THE DURANGO WAS NOT INVOLVED IN THAT RECALL, BUT IT SEEMS AS THOUGH THIS IS EXACTLY WHAT HAPPENS WITH MY TRUCK. *TR
NHTSA ODI #10626490
140,000 miles · Aug 8, 2014
EngineFire
MY SON WAS DRIVING ON A ROAD IN FL AT 45 MPH WHEN THE ENGINE JUST CUT-OFF. HE MANAGED TO GET IT TO THE SIDE OF THE ROAD. HE WAITED ABOUT 15 MINUTES AND IT STARTED UP SO HE DROVE ON. THE NEXT DAY HE WAS RETURNING FROM CLASS AND HE HEARD AN UNUSUAL NOISE FROM THE ENGINE. HE MANAGED TO GET IT INTO A PARKING SPOT AND THEN HE SAW …
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MY SON WAS DRIVING ON A ROAD IN FL AT 45 MPH WHEN THE ENGINE JUST CUT-OFF. HE MANAGED TO GET IT TO THE SIDE OF THE ROAD. HE WAITED ABOUT 15 MINUTES AND IT STARTED UP SO HE DROVE ON. THE NEXT DAY HE WAS RETURNING FROM CLASS AND HE HEARD AN UNUSUAL NOISE FROM THE ENGINE. HE MANAGED TO GET IT INTO A PARKING SPOT AND THEN HE SAW SMOKE COMING OUT FROM UNDER THE HOOD. HIS CAR ENGINE WAS ON FIRE. HE TRIED TO GET IT OUT WITH A FIRE EXTINGUISHER, BUT IN THE END THE FIRE DEPARTMENT HAD TO PUT IT OUT. TOTAL LOSS. *TR
NHTSA ODI #10620813
190,000 miles · Jul 9, 2014
Electrical SystemEngineFuel/propulsion System
I DROVE TO TOWN, STOPPED AND TURNED OFF MY ENGINE FOR AN 30 MINUTE WAIT WITH CONSTRUCTION. IT STARTED AND I DROVE TO VISIT MY SON. I TURN OFF THE ENGINE, STAYED A BIT TO VISIT, WENT TO GO HOME AND IT WOULDN'T START. FINALLY GOT IT TO START AND DROVE IT HOME AND PARKED IT. DROVE TO TOWN A COUPLE OF DAYS LATER AND IT DIED WHIL…
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I DROVE TO TOWN, STOPPED AND TURNED OFF MY ENGINE FOR AN 30 MINUTE WAIT WITH CONSTRUCTION. IT STARTED AND I DROVE TO VISIT MY SON. I TURN OFF THE ENGINE, STAYED A BIT TO VISIT, WENT TO GO HOME AND IT WOULDN'T START. FINALLY GOT IT TO START AND DROVE IT HOME AND PARKED IT. DROVE TO TOWN A COUPLE OF DAYS LATER AND IT DIED WHILE DRIVING, BARELY MADE IT TO TOWN. LOOKED FOR INFORMATION ON THE NET ONLY TO FIND THIS IS A VERY COMMON PROBLEM AND A MAJOR SAFETY ISSUE. THIS VEHICLE DIES WHILE DRIVING AND CONTROL OF THE VEHICLE AT HIGHWAY SPEEDS IS HIGHLY DANGEROUS. WHY HASN'T CHRYSLER ISSUED A RECALL? ARE THEY WAITING FOR SOMEONE (OR AN ENTIRE FAMILY) TO DIE? IS THAT REALLY WHAT IT TAKES, A LOSS OF LIFE BEFORE ANYTHING WILL BE DONE? I'VE READ THAT IT COULD BE THE PCM, THE PCM WIRING HARNESS, OR A COMPUTER CHIP/SENSOR/RELAY SOMETHING OR OTHER UNDER THE AIR CLEANER. NO REAL, PERMANENT, FIX AT THIS POINT, A LOT OF PEOPLE ARE STRUGGLING TO DETERMINE THE CAUSE AND A FIX FOR THIS PROBLEM. WHY ISN'T CHRYSLER HELPING? CHRYSLER DOESN'T BACK THEIR PRODUCT? NO WONDER AMERICAN PEOPLE OPT FOR IMPORTS, THEY ARE RELIABLE AND BUILT TO LAST. HOW ABOUT DOING THE RIGHT THING CHRYSLER AND STEP UP! *TR
NHTSA ODI #10609354
85,000 miles · Jul 2, 2014
Engine
TL* THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 85,000.
NHTSA ODI #10607724
220,000 miles · May 11, 2014
Electrical SystemEnginePower Train
ENGINE SHUTDOWN, OUT OF THE BLUE. NOBUS APPEARED ON ODOMETER. ALL GAUGES WERE ON 0, BUT ALL OTHER ELECTRONICS WORKED. STARTER WOULD CRANK, BUT IGNITION WOULD NOT IGNITE. I'M NOT SURE IF FUEL PUMP WENT ON OR NOT. VEHICLE WOULD NOT START BACK UP FOR APX 20 MINUTES. A COUPLE DAYS LATER, IT HAPPENED AGAIN, THEN TWICE IN ONE DAY. T…
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ENGINE SHUTDOWN, OUT OF THE BLUE. NOBUS APPEARED ON ODOMETER. ALL GAUGES WERE ON 0, BUT ALL OTHER ELECTRONICS WORKED. STARTER WOULD CRANK, BUT IGNITION WOULD NOT IGNITE. I'M NOT SURE IF FUEL PUMP WENT ON OR NOT. VEHICLE WOULD NOT START BACK UP FOR APX 20 MINUTES. A COUPLE DAYS LATER, IT HAPPENED AGAIN, THEN TWICE IN ONE DAY. THE QUICKEST, BUT TEMPORARY, SOLUTION IS TO COOL DOWN PCM. AN ICE PACK WORKS GREAT! BUT THIS IS NOT ALWAYS CONVENIENT. NEEDLESS TO SAY, PROBLEM IS WORSE ON HOT DAYS. ONCE THIS HAPPENS, YOU NEED TO REPLACE PCM BECAUSE SOLDER JOINTS ARE BROKEN WITHIN. WHEN UNIT COOLS, METAL CONTRACTS, AND CONTACT IS MADE AGAIN, AND TRUCK WILL START. BUT KEEP IN MIND-THE SOLDER JOINTS ARE STILL BROKEN. WHEN UNIT HEATS BACK UP, METAL WILL EXPAND, AND CONNECTION WILL BE LOST AGAIN, CAUSING ENGINE SHUTDOWN AND NO BUS TO ELECTRICAL IGNITION SYSTEM. THE VERY FIRST TIME THIS HAPPENED, I HAD GONE OVER A BUMP, WHICH IS PROBABLY WHAT INITIALLY "BROKE" THE SOLDER JOINT. A NEW PCM CAN RUN $400. ONE FROM A JUNK YARD COULD WORK, BUT THERE'S ALWAYS THE RISK THAT, IT TOO, HAS THE SAME PROBLEM-MAYBE THAT'S WHY THE TRUCK IS IN THE JUNKYARD TO BEGIN WITH! AND IF IT WAS IN FRONT END COLLISION, GOOD CHANCE IT WON'T BE ANY GOOD EITHER! I'VE OWNED MY DURANGO FOR 13 YEARS, AND IT HAS NEVER REALLY LEFT ME STRANDED. BUT NOW THAT IT HAS THIS PROBLEM, COMBINED WITH BAD DESIGN OF FRONT HUB ASSY, VEHICLE IS VERY UNSAFE AND IT'S TIME TO RETIRE IT - EVEN THOUGH MOTOR STILL RUNS STRONG. *TR
NHTSA ODI #10587641
129,800 miles · Apr 15, 2014
Electrical SystemEngineService Brakes
ELECTRICAL PROBLEM JUST SHUTS THE WHOLE ELECTRICAL SYSTEM DOWN "WHILE I'M DRIVING", AT ANY SPEED...DOESN'T MATTER THE TEMPERATURE, IT HAPPENS ON ANY DAY, AND AT RANDOM. MAJOR SAFETY ISSUE, BRAKES AND STEERING BECOME UNUSABLE. JUST MISSED REAR ENDING A VEHICLE THE OTHER DAY WHICH GOT ME TO HAVE TO WRITE THIS. I HAVE TO REMOVE ELE…
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ELECTRICAL PROBLEM JUST SHUTS THE WHOLE ELECTRICAL SYSTEM DOWN "WHILE I'M DRIVING", AT ANY SPEED...DOESN'T MATTER THE TEMPERATURE, IT HAPPENS ON ANY DAY, AND AT RANDOM. MAJOR SAFETY ISSUE, BRAKES AND STEERING BECOME UNUSABLE. JUST MISSED REAR ENDING A VEHICLE THE OTHER DAY WHICH GOT ME TO HAVE TO WRITE THIS. I HAVE TO REMOVE ELECTRICAL TERMINAL FROM POST FOR 30 SECONDS, PUT BACK ON TERMINAL POST, THEN HOPEFULLY IT STARTS. I CANT EVEN DRIVE MY FAMILY ANYMORE DUE TO SAFETY HAZARD.IT HAS HAPPENED AT LEAST THIRTY TIMES NOW. LOCAL DODGE DEALER SAYS THEY HAVE NO IDEA WHATS THE MATTER, YET HUNDREDS OF OWNERS ONLINE POSTINGS PROVE WHAT I AM SAYING. PLEASE RESOLVE THIS BEFORE SOMEONE, PERHAPS MYSELF, DIES..... *TT
NHTSA ODI #10582860
131,699 miles · Aug 22, 2013
EnginePower Train
VEHICLE STALLED AT 60MPH. SPEED AND TACH WENT TO ZERO. VEHICLE WOULDN'T START. WOULD START AFTER COOLING DOWN ABOUT 20 MINUTES. WOULD STALL AGAIN. SAME THING OVER AND OVER AGAIN. FINALLY IT STALLED FOR GOOD. HAD IT TOWED TO DODGE DEALER. DEALER SAID THE PROBLEM WAS THE PCM. PAID $2000 TO HAVE PCM INSTALLED WITH A NEW IGNITION CO…
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VEHICLE STALLED AT 60MPH. SPEED AND TACH WENT TO ZERO. VEHICLE WOULDN'T START. WOULD START AFTER COOLING DOWN ABOUT 20 MINUTES. WOULD STALL AGAIN. SAME THING OVER AND OVER AGAIN. FINALLY IT STALLED FOR GOOD. HAD IT TOWED TO DODGE DEALER. DEALER SAID THE PROBLEM WAS THE PCM. PAID $2000 TO HAVE PCM INSTALLED WITH A NEW IGNITION COIL. IT LASTED ABOUT 4 HOURS AND 200 MILES AND IT STALLED AGAIN. SAMETHING OVER AGAIN. HAD IT TOWED TO ANOTHER DODGE DEALER PAID AN ADDITIONAL $260 HAD ANOTHER IGNITION COIL INSTALLED AND IT STILL DOESN'T RUN RIGHT. THE DASH WARNING LIGHTS COME ON INTERMITTENTLY, THE SECURITY SYSTEM ENGAGES FOR NO REASON AND CONTINUES TO STALL. DODGE CAN'T SEEM TO FIND THE CAUSE OF THE PROBLEM, CAN'T FIX THE PROBLEM, OR SIMPLY DOESN'T CARE. MY VEHICLE CURRENTLY WON'T START AND IS GROUNDED. ALL THIS AFTER ALMOST $2500 REPAIRS FROM DODGE THAT DIDN'T FIX THE PROBLEM. I HAVE ALL THE REPAIR INVOICES FROM THE DEALERS. *TR
NHTSA ODI #10536747
156,000 miles · Jun 9, 2013
Engine
MY VEHICLE STOPS WITHOUT ANY CAUSE WHILE DRIVING AND WILL NOT START UP. I WAS TOLD IT WAS THE PCM BEING LOCATED IN A BAD LOCATION. VERY DANGEROUS TO BE DRIVING OR TO BE STRANDED! *TR
NHTSA ODI #10515908
114,000 miles · Mar 7, 2013
EngineStructureFire
TL* THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED THAT AFTER STARTING THE IGNITION, A LOUD TICKING NOISE WAS HEARD OUTSIDE OF THE VEHICLE AND SMOKE EMITTED FROM THE AIR VENTS. THE CONTACT INSPECTED UNDERNEATH THE HOOD AND DETECTED THAT THE TICKING NOISE ORIGINATED FROM THE ENGINE COMPARTMENT. IN ADDITION, THE EXTERIO…
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TL* THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED THAT AFTER STARTING THE IGNITION, A LOUD TICKING NOISE WAS HEARD OUTSIDE OF THE VEHICLE AND SMOKE EMITTED FROM THE AIR VENTS. THE CONTACT INSPECTED UNDERNEATH THE HOOD AND DETECTED THAT THE TICKING NOISE ORIGINATED FROM THE ENGINE COMPARTMENT. IN ADDITION, THE EXTERIOR OF THE VEHICLE EXHIBITED SEVERE RUST SPOTS AND SUBSTANTIAL CRACKS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THEY WERE UNABLE TO LOCATE THE PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
NHTSA ODI #10501923
Official recalls
3May 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Apr 11, 2001
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 2, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL TANK STRAP CAN SEPARATE DUE TO FATIGUE DURING OPERATION. IF THIS OCCURS, THE TANK WILL BE UNSUPPORTED, INCREASING THE RISK OF A FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE DOUBLE TOGGLE LOCK FUEL TANK STRAPS WITH SINGLE TOGGLE LOCK DESIGN. NOTE: AFFECTED VEHICLES BUILT THROUGH MAY 21, 1998, ALSO REQUIRE THE REAR BRAKE TUBE INSPECTION/REPAIR. AS A RESULT, THE FUEL TANK STRAP AND BRAKE TUBE REPAIR WILL BE PERFORMED ON THESE VHEICLES IN A SINGLE SERVICE PROCEDURE UNDER RECALL 99V-341/DAIMLERCHRYSLER #841. AFFECTED VEHICLES BUILT FROM MAY 22, 1998 THROUGH SEPTEMBER 25, 1999, ONLY REQUIRE THE FUEL TANK STRAP REPAIR, WHICH WILL BE PERFORMED UNDER RECALL 99V-342/DAIMLERCHRYSLER #842.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA03023 · Upper Ball Joint Separation
Opened Nov 19, 2003 · Closed Feb 11, 2005
Status: closed (inferred from source dates) · Suspension; Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (5)
Suspension
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
PE03032 · Front Susp. Upper Ball Joint Failure
Opened Jul 16, 2003 · Closed Nov 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Additional source detail variants (4)
Suspension:front
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
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