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1999 Dodge Durango

Owner reports · Recalls · Investigations

More warning signs than most Durango years

Owner complaints for the 1999 Dodge Durango are substantially higher than the model-year median of 231.

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When problems were reported

Mileage at the reported incident

1,148 reports with mileage · 819 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Suspension. Review the 1,102 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 281 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 181 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

106 crash reports20 fire reports49 injury reports

Electrical System complaints

181 reports
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185,630 miles · Jul 21, 2010
Electrical System

I HAVE A 1999 DODGE DURANGO AND I HAVE DONE RESEARCH OVER THE VEHICLE AND ALOT OF PEOPLE ARE HAVING THE SAME PROBLEM IT RANDOMLY SHUTS OFF IN THE MIDDLE OF THE ROAD AND IS VERY VERY DANGEROUS MINE SHUTS OF NO LESS THEN 7 TIMES FROM HOME TO THE STORE WHICH IS RIGHT DOWN THE ROAD AND I HAVE TO DRIVE IT I HAVE NOTHING ELSE AND I CA…

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I HAVE A 1999 DODGE DURANGO AND I HAVE DONE RESEARCH OVER THE VEHICLE AND ALOT OF PEOPLE ARE HAVING THE SAME PROBLEM IT RANDOMLY SHUTS OFF IN THE MIDDLE OF THE ROAD AND IS VERY VERY DANGEROUS MINE SHUTS OF NO LESS THEN 7 TIMES FROM HOME TO THE STORE WHICH IS RIGHT DOWN THE ROAD AND I HAVE TO DRIVE IT I HAVE NOTHING ELSE AND I CANT AFFORD TO PAY HUNDREDS OF DOLLARS TO HAVE IT FIX I FEEL MANY MORE PEOPLE ARE IN THE SAME SHAPE AS ME AND I FEEL THAT THIS IS AN ISSUE THE NEEDS TO BE ADDRESSED IMMEDIATELY FOR INSTANCE EARLIER TODAY I WENT TO THE STORE AND IT SHUT OFF AT A STOP SIGN AND I TRIED TO MOVE IT OUT OF THE ROAD AND IT WAS TO HEAVY FOR ME TO PUSH UNTIL ONE MAN CAME TO HELP ME AND ITS THE SAME PROBLEM AT RED LIGHTS AND MUCH MORE NORMAL PEOPLE ARE ALWAYS BEING HARASSED ABOUT NO INSURANCE,A LIGHT BEING OUT AND ANOTHER THING THAT CAN BE FIXED EASILY AND YET WHEN A VEHICLE SHUTS OFF IN THE ROAD ALL THE POLICE CAN SAY IS MOVE IT OR WE WILL TOW IT ITS KIND OF HARD TO MOVE IT WHEN I WILL NOT START SO PLEASE INVESTIGATE THIS PROBLEM FOR THE SAFETY OF MYSELF AND OTHERS THANK YOU FOR YOUR TIME. *TR

NHTSA ODI #10344568

152,199 miles · Jul 18, 2010
Electrical System

THE PCM/ECU FAILS GIVING THE NO BUS SIGNAL ON ODOMETER WHILE DRIVING THE TRUCK SHUTS DOWN AND LOSING POWER STEERING MAKING IT HARD TO STEER AND LOSS OF VACUUM MAKING IT ALMOST IMPOSSIBLE TO STOP. *TR

NHTSA ODI #10343863

173,000 miles · Jul 17, 2010
Electrical System

I HAVE A 1999 DODGE DURANGO 5.9L V8 WITH 173,000 MILES ON IT. I BOUGHT IT FROM A PRIVATE SELLER AND TWO WEEKS LATER I WAS DRIVING DOWN THE ROAD AND THE CAR JUST STALLS AND READS NO BUS ON SPEED ODOMETER , THEN I FOUND OUT IF I WIGGLE THE LEFT BLACK COMPUTER PLUG FOR A FEW MIN IT STARTS BACK UP LIKE NOTHING HAPPENED. THEN I SEARC…

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I HAVE A 1999 DODGE DURANGO 5.9L V8 WITH 173,000 MILES ON IT. I BOUGHT IT FROM A PRIVATE SELLER AND TWO WEEKS LATER I WAS DRIVING DOWN THE ROAD AND THE CAR JUST STALLS AND READS NO BUS ON SPEED ODOMETER , THEN I FOUND OUT IF I WIGGLE THE LEFT BLACK COMPUTER PLUG FOR A FEW MIN IT STARTS BACK UP LIKE NOTHING HAPPENED. THEN I SEARCHED GOOGLE AND FOUND PAGES AND PAGES ABOUT THIS PROBLEM STALLING. I HAD THE CAR FOR TWO MONTHS NOW AND TOOK IT TO THE SHOP AND NO ONE CAN FIND HOW TO FIX THIS PROBLEM. *TR

NHTSA ODI #10343762

124,500 miles · Jul 13, 2010
Electrical System

I HAVE OWNED THIS VEHICLE FOR ALMOST 2 YEARS. IT STARTED LAST SUMMER WHEN THE VEHICLE STARTED DYING FOR NO REASON AND WITHOUT WARNING. TOOK TO MECHANIC SAID O2 SENSOR. REPLACED. THEN DOES IT A FEW DAYS LATER. TOOK BACK. TRANSMISSION SLIPPING. REBUILT. THEN WINTER COMES RUNS GREAT. THOUGHT PROBLEM WAS FIXED. SO THIS SUMMER COMES,…

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I HAVE OWNED THIS VEHICLE FOR ALMOST 2 YEARS. IT STARTED LAST SUMMER WHEN THE VEHICLE STARTED DYING FOR NO REASON AND WITHOUT WARNING. TOOK TO MECHANIC SAID O2 SENSOR. REPLACED. THEN DOES IT A FEW DAYS LATER. TOOK BACK. TRANSMISSION SLIPPING. REBUILT. THEN WINTER COMES RUNS GREAT. THOUGHT PROBLEM WAS FIXED. SO THIS SUMMER COMES, STARTS DYING AGAIN. SO TOOK TO A MECHANIC SAID IT WAS THE CRANK SHAFT SENSOR. REPLACED. DID IT AS I LEFT HIS HOUSE. HE TOOK IT BACK SAID IT WAS THE PCM. AM STILL WAITING FOR ONE AFTER THE ONE I GOT WAS BAD. REPLACED ANOTHER O2 SENSOR AND IT DIES 5 TIMES ON MY WAY HOME YESTERDAY WITH MY 7 YEAR OLD AND MY 7 MONTH OLD IN MY VEHICLE. I LIVE IN CALIFORNIA SO TO BE STRANDED ON THE SIDE OF THE ROAD IN 92 DEGREE WEATHER IS UNACCEPTABLE. THIS IS NOT FAIR, AND AFTER ONLY SEARCHING FOR 5 MINUTES I HAVE FOUND HUNDREDS OF COMPLAINTS ON THIS VEHICLE AND NOTHING HAS BEEN DONE. IT IS DANGEROUS FOR A VEHICLE TO DIE GOING DOWN THE FREEWAY AT 65 MILES PER HOUR WITH CHILDREN IN THE CAR AND IT JUST DIES LEAVING YOU WITH NO CONTROL OF THE VEHICLE AND BARELY BEING ABLE TO GET OFF THE ROAD. I WAS NEARLY REAR ENDED BY A SEMI THE OTHER DAY ON THE FREEWAY. SO SCARY. IF ANY THING HAPPENS TO MY CHILDREN I WILL SUE!! *TR

NHTSA ODI #10342940

120,000 miles · Jul 13, 2010
Electrical System

I HAVE A 1999 DODGE DURANGO AND AS ALMOST EVERYONE ELSE MY PCM FAILED AND THE SECOND ONE IS FAILING NOW JUST ONE YEAR LATER! DODGE DEALERS HERE ALL KNEW ABOUT THE PROBLEM SO ONE WOULD ASSUME DODGE KNOWS. THE PLACEMENT OF THE PCM ON THE PASSENGER FRONT FENDER GATHERS EXES HEAT OFF THE MANIFOLD WHICH CAUSES IT TO FAIL. THIS PRO…

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I HAVE A 1999 DODGE DURANGO AND AS ALMOST EVERYONE ELSE MY PCM FAILED AND THE SECOND ONE IS FAILING NOW JUST ONE YEAR LATER! DODGE DEALERS HERE ALL KNEW ABOUT THE PROBLEM SO ONE WOULD ASSUME DODGE KNOWS. THE PLACEMENT OF THE PCM ON THE PASSENGER FRONT FENDER GATHERS EXES HEAT OFF THE MANIFOLD WHICH CAUSES IT TO FAIL. THIS PROBLEM NOT ONLY COST WAY TO MUCH TO REPAIR, IT IS A DANGEROUS SITUATION, WHILE DRIVING WHEN THE PCM FAILS THE VEHICLE SHUTS OFF DEAD. A LOSS OF POWER STEERING AND BREAKS IS A TERRIFYING EXPERIENCE ON A VEHICLE THAT IS AS LARGE AS THIS ONE. WITH ALL THE COMPLAINTS FILLED ON THIS VEHICLE SOMETHING NEED DONE! *TR

NHTSA ODI #10342846

Mileage unknown · Jul 12, 2010
Electrical System

RECENTLY I HAVE BEEN HAVING ISSUES WITH MY 1999 DODGE DURANGO LOSING ALL POWER. THE ODOMETER READY "NO BUS" AND NOTHING IN THE TRUCK WORKS, NOT EVEN THE BRAKES. I DID SOME RESEARCH ONLINE AND FOUND OUT THAT THIS IS A COMMON PROBLEM WITH THE DURANGO. I ALSO FOUND OUT THAT IT'S DUE TO THE LOCATION OF THE TRUCK'S COMPUTER. IT I…

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RECENTLY I HAVE BEEN HAVING ISSUES WITH MY 1999 DODGE DURANGO LOSING ALL POWER. THE ODOMETER READY "NO BUS" AND NOTHING IN THE TRUCK WORKS, NOT EVEN THE BRAKES. I DID SOME RESEARCH ONLINE AND FOUND OUT THAT THIS IS A COMMON PROBLEM WITH THE DURANGO. I ALSO FOUND OUT THAT IT'S DUE TO THE LOCATION OF THE TRUCK'S COMPUTER. IT IS EXTREMELY CLOSE TO THE ENGINE AND WITH THE INCREASED HEAT DURING THE SUMMER, THE COMBINATION IS TOO MUCH FOR THE COMPUTER TO HANDLE SO IT SHUTS DOWN. THE BEST REFERENCE OF THIS I READ WAS "THE BRAIN STOP TALKING TO THE BODY" THAT INDICATES HOW SERIOUS THIS IS. I HAVEN'T DONE ANYTHING TO FIX THE ISSUE BECAUSE IT WAS MANUFACTURED THIS WAY AND I'M UNSURE IF THE COMPUTER CAN BE MOVED WITHOUT CAUSING OTHER PROBLEMS. THIS HAS HAPPENED TO ME AT LEAST 10 TIMES. ALL OCCURRENCES WERE DAYS IT WAS HOT OUTSIDE. AT LEAST 90 DEGREES. THIS PROBLEM IS SO DANGEROUS. I WAS ON THE HIGHWAY WHEN IT HAPPENED THE FIRST TIME, AND HAD NO CLUE WHAT TO DO. I KNOW NOW TO LET IT COOL OFF, BUT I WOULD LIKE TO BE ABLE TO DRIVE MY TRUCK WHEN I NEED TO! THIS IS A VERY SERIOUS PROBLEM. I'M SURE THAT SOMEONE HAS BEEN KILLED OR INJURED AS A RESULT OF THIS. *TR

NHTSA ODI #10342659

150,000 miles · Jul 9, 2010
Electrical System

I WILL BE DRIVING ON THE FREEWAY UP TO 70MPH THEN THE CAR WILL TURN OFF, GOES DEAD EVERYTHING GETS LOCKED REALLY HARD TO KEEP IN CONTROL AFTER EVERYTHING LOCKS UP. THIS HAPPENS EVERY TIME I DRIVE IT, I HAVE STOPPED DRIVING IT ON THE FREEWAYS DUE TO IT GOES DEAD AFTER A FEW MILES. I HAVE BEEN TOLD IT WILL BE MY (CBM) OR THE MAIN …

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I WILL BE DRIVING ON THE FREEWAY UP TO 70MPH THEN THE CAR WILL TURN OFF, GOES DEAD EVERYTHING GETS LOCKED REALLY HARD TO KEEP IN CONTROL AFTER EVERYTHING LOCKS UP. THIS HAPPENS EVERY TIME I DRIVE IT, I HAVE STOPPED DRIVING IT ON THE FREEWAYS DUE TO IT GOES DEAD AFTER A FEW MILES. I HAVE BEEN TOLD IT WILL BE MY (CBM) OR THE MAIN COMPUTER IT GETS HOT AND IT RESET IT SELF AFTER 20MIN OF NO BUS WHICH WILL APPEAR ON THE MILEAGE READER AND I READ LOTS OF THE SAME ISSUE I AM HAVING . *TR

NHTSA ODI #10342316

173,000 miles · Jul 8, 2010
Electrical SystemEquipment

1999 DODGE DURANGO. TRUCK HAS BEEN STALLING AND DYING FOR OVER A YEAR NOW, WITH NO WARNING. THE VEHICLE WILL SHUT DOWN CAUSING YOU TO LOSE POWER BRAKE + STEERING. I'VE CHANGED ALL SENSORS. PLUGS, WIRES ETC, AND STILL STALLS. NO MECHANIC OR DEALER CAN RE-CREATE THE PROBLEM AND DODGE HAS NO RECORD OF THIS PROBLEM BEING AN ISSUE, I…

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1999 DODGE DURANGO. TRUCK HAS BEEN STALLING AND DYING FOR OVER A YEAR NOW, WITH NO WARNING. THE VEHICLE WILL SHUT DOWN CAUSING YOU TO LOSE POWER BRAKE + STEERING. I'VE CHANGED ALL SENSORS. PLUGS, WIRES ETC, AND STILL STALLS. NO MECHANIC OR DEALER CAN RE-CREATE THE PROBLEM AND DODGE HAS NO RECORD OF THIS PROBLEM BEING AN ISSUE, I'M THE FIRST! HA! *TR

NHTSA ODI #10341991

166,000 miles · Jun 30, 2010
Electrical System

DODGE DURANGO 1999 ENGINE JUST DIES WHILE DRIVING GAUGES DROP ENGINE STALLS, THEN HOLD ON AND PRAY THAT NOBODY HITS YOU, I HAVE HAD THE PCM REPLACED AT THE DEALER $850.00 ONLY FOR IT TO START THE SAME PROBLEM 5 WEEKS LATER, I HAVE TAKEN IT BACK TO THE DEALER THEY SAY IT SHOWS NO ERROR AND WITHOUT IT BEING DOWN THEY ARE UNABLE T…

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DODGE DURANGO 1999 ENGINE JUST DIES WHILE DRIVING GAUGES DROP ENGINE STALLS, THEN HOLD ON AND PRAY THAT NOBODY HITS YOU, I HAVE HAD THE PCM REPLACED AT THE DEALER $850.00 ONLY FOR IT TO START THE SAME PROBLEM 5 WEEKS LATER, I HAVE TAKEN IT BACK TO THE DEALER THEY SAY IT SHOWS NO ERROR AND WITHOUT IT BEING DOWN THEY ARE UNABLE TO TEST ANY FURTHER. THIS IS VERY DANGEROUS. I HAVE SPENT OVER $1300.00 AND MANY HOURS ON THE SIDE OF THE ROAD. THIS NEEDS TO BE ADDRESSED BY DODGE! I HAVE BEEN LUCKY TO AVOID NUMEROUS ACCIDENTS. *TR

NHTSA ODI #10340719

50,000 miles · Jun 22, 2010
Electrical System

I HAVE A 1999 DODGE DURANGO WITH ELECTRICAL PROBLEMS. THE ABS LIGHTS TURN ON CHECK ENGINE AND BREAK. THE SUV TURNS OFF ALSO KILLS MY BATTERY CHECKED ALTERNATOR CHECKED ELECTRICAL TERMINALS, CHANGED SPEED SENSORS. I SPENT THOUSANDS ON THE TRUCK AND IT IS PISSING ME OFF. *TR

NHTSA ODI #10339583

Official recalls

3

01V153000 · Air Bags

May 8, 2001

VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.

Consequence & remedy

Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.

Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

01V119000 · Seat Belts:front:retractor

Apr 11, 2001

VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.

Consequence & remedy

Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.

Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

99V342000 · Fuel System, Gasoline:storage:tank Assembly:mounting

Dec 2, 1999

VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL TANK STRAP CAN SEPARATE DUE TO FATIGUE DURING OPERATION. IF THIS OCCURS, THE TANK WILL BE UNSUPPORTED, INCREASING THE RISK OF A FUEL LEAK.

Consequence & remedy

Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Remedy: DEALERS WILL REPLACE THE DOUBLE TOGGLE LOCK FUEL TANK STRAPS WITH SINGLE TOGGLE LOCK DESIGN. NOTE: AFFECTED VEHICLES BUILT THROUGH MAY 21, 1998, ALSO REQUIRE THE REAR BRAKE TUBE INSPECTION/REPAIR. AS A RESULT, THE FUEL TANK STRAP AND BRAKE TUBE REPAIR WILL BE PERFORMED ON THESE VHEICLES IN A SINGLE SERVICE PROCEDURE UNDER RECALL 99V-341/DAIMLERCHRYSLER #841. AFFECTED VEHICLES BUILT FROM MAY 22, 1998 THROUGH SEPTEMBER 25, 1999, ONLY REQUIRE THE FUEL TANK STRAP REPAIR, WHICH WILL BE PERFORMED UNDER RECALL 99V-342/DAIMLERCHRYSLER #842.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

3

EA03023 · Upper Ball Joint Separation

Opened Nov 19, 2003 · Closed Feb 11, 2005

Status: closed (inferred from source dates) · Suspension; Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint

DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.

Additional source detail variants (5)

Suspension

DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.

Suspension:front

DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.

Suspension:front:control Arm

DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.

Suspension:front:control Arm:upper Arm

DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.

Suspension:front:control Arm:upper Ball Joint

DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.

PE03032 · Front Susp. Upper Ball Joint Failure

Opened Jul 16, 2003 · Closed Nov 19, 2003

Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint

IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.

Additional source detail variants (4)

Suspension:front

IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.

Suspension:front:control Arm

IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.

Suspension:front:control Arm:upper Arm

IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.

Suspension:front:control Arm:upper Ball Joint

IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.

PE02082 · Safety Belt Cinching Latch Plate

Opened Nov 6, 2002 · Closed Apr 23, 2003

Status: closed (inferred from source dates) · Seat Belts

THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.