NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
181 reportsClear category filter110,000 miles · Jun 26, 2012
Electrical SystemEngine
I WAS DRIVING DOWN THE HIGHWAY WHEN THE VEHICLE POWERED DOWN WITHOUT NOTICE. I LOST MY POWER STEERING AND THE POWERED BRAKES. IT WOULD RANDOMLY WITHOUT ANY WARNING. TURNS OUT IT WAS THE COMPUTER, AND THE MECHANIC SAID THAT DODGE IS NOTORIOUS FOR THE COMPUTER FAILING. THE COMPUTER IS VERY CLOSE TO THE ENGINE, AND THIS CAUSES …
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I WAS DRIVING DOWN THE HIGHWAY WHEN THE VEHICLE POWERED DOWN WITHOUT NOTICE. I LOST MY POWER STEERING AND THE POWERED BRAKES. IT WOULD RANDOMLY WITHOUT ANY WARNING. TURNS OUT IT WAS THE COMPUTER, AND THE MECHANIC SAID THAT DODGE IS NOTORIOUS FOR THE COMPUTER FAILING. THE COMPUTER IS VERY CLOSE TO THE ENGINE, AND THIS CAUSES THE BOARD TO WARP AND CONNECTIONS TO BREAK. THESE CARS NEED TO BE RECALLED, AND THIS ISSUE NEEDS TO BE ADDRESSED, OR IT WILL GET SOMEONE KILLED. *JB
NHTSA ODI #10463121
115,000 miles · Jun 6, 2012
Electrical System
WHILE DRIVING ON A HIGHWAY AT SPEEDS OF 60-65 MPH, WITH MY CHILD, MY VEHICLE'S ENGINE DIED WITHOUT WARNING, WITHOUT INDICATIONS OF IMMINENT FAILURE, NO SYMPTOMS OR SIGNS OF STRESS. THE DASH LIGHTS AND ALARMS DID NOT SEND NOTIFICATION UNTIL I WAS ALREADY COASTING DOWN THE SIDE OF THE EMERGENCY LANE. WHILE TRYING TO STEER THE SU…
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WHILE DRIVING ON A HIGHWAY AT SPEEDS OF 60-65 MPH, WITH MY CHILD, MY VEHICLE'S ENGINE DIED WITHOUT WARNING, WITHOUT INDICATIONS OF IMMINENT FAILURE, NO SYMPTOMS OR SIGNS OF STRESS. THE DASH LIGHTS AND ALARMS DID NOT SEND NOTIFICATION UNTIL I WAS ALREADY COASTING DOWN THE SIDE OF THE EMERGENCY LANE. WHILE TRYING TO STEER THE SUDDENLY NONPOWERED STEERING WHEEL THRU TRAFFIC I BEGAN TO WORRY IF WE WERE GOING TO MAKE IT TO THE SIDE WITHOUT HURTING ANYONE OR DAMAGING ANY VEHICLES. AT THE TIME I WAS JUST THANKFUL TO HAVE MADE IT HOME WITH MY CHILD IN ONE PIECE BUT SOON I REALIZED THIS STORY COULD HAVE HAD A MUCH WORSE OUTCOME. THE VEHICLE'S ECM WAS FAULTY AND RESULTED IN AN ELECTRICAL ISSUE THAT CAUSED THE ENTIRE SYSTEM TO TEMPORARILY SHUTDOWN WITHOUT NOTICE. *TR
NHTSA ODI #10460858
138,001 miles · Jun 4, 2012
Electrical SystemEngineSteering
I WAS DRIVING ON THE HIGHWAY AT 65MPH, AND THE VEHICLE SHUT OFF COMPLETELY. LOST POWER STEERING, POWER BRAKES, EVERYTHING. HAD 3 SMALL CHILDREN IN THE CAR AND HAD TO WITH ALL MY POWER (I AM 5'9" 235 LBS) NAVIGATE THE VEHICLE TO THE SIDE OF THE ROAD. I HAVE FOUND THIS IS EXTREMELY COMMON PROBLEM WITH THIS VEHICLE. MANY OF THE…
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I WAS DRIVING ON THE HIGHWAY AT 65MPH, AND THE VEHICLE SHUT OFF COMPLETELY. LOST POWER STEERING, POWER BRAKES, EVERYTHING. HAD 3 SMALL CHILDREN IN THE CAR AND HAD TO WITH ALL MY POWER (I AM 5'9" 235 LBS) NAVIGATE THE VEHICLE TO THE SIDE OF THE ROAD. I HAVE FOUND THIS IS EXTREMELY COMMON PROBLEM WITH THIS VEHICLE. MANY OF THE POSTS STATE IS A MANUFACTURING FLAW OF WHERE THE PCM IS PLACED IN THE ENGINE. *TR
NHTSA ODI #10460524
146,000 miles · May 31, 2012
Electrical SystemEngine And Engine Cooling
WE EXPERIENCED WITHIN 1 WEEK OF PURCHASE (MARCH 2011) THE FREQUENT STALLING OUT, ALONG WITH TOTAL LOSS OF POWER BRAKES AND POWER STEERING THAT HAS BEEN REPORTED BY HUNDREDS OF 1999 OWNERS. THE PROBLEM OCCURS IN PRIMARILY HOT SUMMER WEATHER, BUT HAS ALSO OCCURRED IN SPRING AND FALL WEATHER WITH ANY TEMPS OVER 70 DEGREES, ALTHOUG…
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WE EXPERIENCED WITHIN 1 WEEK OF PURCHASE (MARCH 2011) THE FREQUENT STALLING OUT, ALONG WITH TOTAL LOSS OF POWER BRAKES AND POWER STEERING THAT HAS BEEN REPORTED BY HUNDREDS OF 1999 OWNERS. THE PROBLEM OCCURS IN PRIMARILY HOT SUMMER WEATHER, BUT HAS ALSO OCCURRED IN SPRING AND FALL WEATHER WITH ANY TEMPS OVER 70 DEGREES, ALTHOUGH LESS FREQUENTLY.THE ACTIONS REQUIRED ARE TO RAISE THE HOOD, WAIT FOR THE UNIT TO COOL (OR COOL IT ARTIFICIALLY WITH COLD WATER OR ICE PACK) UNTIL THE VEHICLE WILL RESTART. OVER A YEAR PERIOD OF EXPERIMENTING, I HAVE LESSENED BUT NOT CURED THE PROBLEM. ALL THE SOLUTIONS ARE RELATED TO INCREASING THE AIRFLOW TO THE CPU/PCM AREA, WHICH CHRONICALLY OVERHEATS DUE TO ITS LOCATION. IF DODGE WOULD RECALL THE 1999 MODEL, I CAN IMAGINE EITHER OF TWO SOLUTIONS AT MINIMAL COST. (PHOTOS OF MY SOLUTIONS ARE AVAILABLE.) IF THE AIR GUARD TO THE PASSENGER SIDE OF THE RADIATOR HAS THE TOP HALF REMOVED, THEN IT IS SIMPLE TO INSTALL AN INTAKE TUBE OR SHAFT TO DIRECT AIR THRU THE GRILLE TO THE PCM. A PLASTIC, EASY INSTALLED UNIT WOULD BE THE LOWEST COST SOLUTION. FAILING THIS, THE RELOCATION OF THE PCM WITH A MOUNTING BRACKET KIT AND A HARNESS EXTENSION WOULD ALLOW PLACEMENT OF THE UNIT IN A COOLER LOCATION (LIKE RIGHT BEHIND THE NEW GRILLE OPENING). MY WIFE LOSES ALL BRAKING AND STEERING POWER ASSIST WHEN THE ENGINE STALLS, SOMETIMES WHEN TURNING ACROSS ONCOMING TRAFFIC. THIS IS A SEVERE SAFETY ISSUE. IT HAS OCCURRED AT LEAST TWICE A WEEK IN HOT WEATHER FOR A YEAR NOW, AND ON MAY 28TH, 2012, IT OCCURRED 6 TIMES WITHIN 40 MILES DURING A 120 MILE TRIP. *TR
NHTSA ODI #10460108
154,000 miles · Apr 9, 2012
Electrical SystemEngine And Engine CoolingFuel System, Gasoline
VEHICLE DIES AT STOP LIGHT. I PUSH IT TO THE SIDE OF THE ROAD TO INVESTIGATE. VEHICLE ENGINE CRANKS BUT DOESN'T FIRE. ON ODOMETER DISPLAY IT SAYS NO BUS. FUEL PUMP NOT COMING ON WHEN IGNITION IS TURNED ON . I WALK TO PARTS STORE AND BUY FUEL PUMP RELAY ,OR CIRCUIT BREAKER. PUT IT IN , FUEL PUMP COMES ON ENGINE STARTS . WIFE …
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VEHICLE DIES AT STOP LIGHT. I PUSH IT TO THE SIDE OF THE ROAD TO INVESTIGATE. VEHICLE ENGINE CRANKS BUT DOESN'T FIRE. ON ODOMETER DISPLAY IT SAYS NO BUS. FUEL PUMP NOT COMING ON WHEN IGNITION IS TURNED ON . I WALK TO PARTS STORE AND BUY FUEL PUMP RELAY ,OR CIRCUIT BREAKER. PUT IT IN , FUEL PUMP COMES ON ENGINE STARTS . WIFE IS DRIVING IT TWO DAYS LATER . VEHICLE DIES IN BUSY INTERSECTION . NICE PEOPLE PUSH HER OFF THE ROAD WAY. SHE CALLS ME , I TELL HER TO TAKE CIRCUIT BREAKER TO PARTS STORE AND GET NEW ONE. SHE REPLACES BREAKER ,SHE'S ON THE ROAD AGAIN. SO NOW I DO SOME READING FIND OUT CIRCUIT BREAKERS JUST GET HOT STOP WORKING , COOL DOWN AND WORK AGAIN. SO SOME THING IS DRAWING TOO MUCH CURRENT. REPLACE THE FUEL PUMP AND FILTER , BIG PAIN IN THE YOU KNOW WHAT. VEHICLE DIES TWO DAYS LATER. NICE MAN PULLS ME OFF THE ROAD. I LEAVE VEHICLE SIT FOR AN HOUR . VEHICLE STARTS BACK UP. SO I JUST GO ON VEHICLE DIES ON ME ALL THE TIME. FAST FOOD LINES ,BUSY INTERSECTIONS, IT DIES EVERY WHERE , EVERY TEMP. I DON'T LET MOMMY DRIVE IT ANYMORE. I DON'T TRUST IT TO CARRY MY BABY ANYMORE. I CANT SELL IT . I HAVE READ ABOUT PEOPLE HAVING SAME EXACT PROBLEMS . THEY SAY REPLACE FUEL PUMP ,DID IT. REPLACE COMPUTER , DID THAT. SEVERAL YEARS AGO DEALER SHIP PUT NEW COMPUTER IN COST ME $1200. ALL FOR A PROBLEM SIMILAR TO THIS ONE. VEHICLE DIED AT STOP LIGHTS , BUT STARTED UP RIGHT AWAY. I HAVE REPLACED SO MANY PARTS , EVERY THING IS NEW. I CANT TRUST IT . ITS VERY UNSAFE . I CANT KNOWINGLY SELL IT TO SOME BODY. THANKS DODGE. *TR
NHTSA ODI #10454553
146,672 miles · Apr 1, 2012
Electrical System
I WAS PULLING A BOAT TO THE LAKE WHEN THE VEHICLE JUST CUT OFF , I LOST ALL POWER SUCH AS POWER STEERING ,POWER BRAKES .THIS COULD HAVE CAUSE A MAJOR ACCIDENT ! ONCE I GOT ON THE SIDE OF THE ROAD AND OPENED THE HOOD I MOVED AROUND THE WIRES ON THE COMPUTER , I HEARD THE FUEL PUMP ENGAGE AND THEN I STARTED IT . IT RAN A FEW MINUT…
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I WAS PULLING A BOAT TO THE LAKE WHEN THE VEHICLE JUST CUT OFF , I LOST ALL POWER SUCH AS POWER STEERING ,POWER BRAKES .THIS COULD HAVE CAUSE A MAJOR ACCIDENT ! ONCE I GOT ON THE SIDE OF THE ROAD AND OPENED THE HOOD I MOVED AROUND THE WIRES ON THE COMPUTER , I HEARD THE FUEL PUMP ENGAGE AND THEN I STARTED IT . IT RAN A FEW MINUTES AND DID IT AGAIN ! BOTH TIMES THEIR WAS A BUS ERROR ON THE ODOMETER . AS I HAVE STUDIED THIS PROBLEM ,COMPUTERS (PCM) ARE OVERHEATING AND CAUSING CONNECTION PROBLEMS . THIS IS GOING TO CAUSE PEOPLE TO HAVE ACCIDENTS AND GET PEOPLE KILLED ! DODGE NEEDS TO FIX THIS PROBLEM ! THERE ARE MANY ! *TR
NHTSA ODI #10453718
113,500 miles · Feb 4, 2012
Electrical SystemPower Train
VEHICLE DIES WITH NO NOTICE, PROBLEM IS PCM. THIS IS A WIDELY KNOWN PROBLEM WITH SEVERAL YEARS OF THE DODGE PRODUCTS. THE PCM FAILS AND THE CAR CAN LOSE POWER WHILE IN OPERATION. THIS IS A DANGEROUS SITUATION BECAUSE THE CAR CAN LOSE POWER WHILE OPERATING ON THE HIGHWAY OR AT ANY SPEED! DODGE REFUSES TO ACKNOWLEDGE THE PROBL…
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VEHICLE DIES WITH NO NOTICE, PROBLEM IS PCM. THIS IS A WIDELY KNOWN PROBLEM WITH SEVERAL YEARS OF THE DODGE PRODUCTS. THE PCM FAILS AND THE CAR CAN LOSE POWER WHILE IN OPERATION. THIS IS A DANGEROUS SITUATION BECAUSE THE CAR CAN LOSE POWER WHILE OPERATING ON THE HIGHWAY OR AT ANY SPEED! DODGE REFUSES TO ACKNOWLEDGE THE PROBLEM. A REPLACEMENT PCM IS REPORTED TO RESOLVE THE PROBLEM TEMPORARILY. SOME COMPLAINTS INDICATE THAT IT'S AN OVERHEATING ISSUE, HOWEVER MINE STALLS AND DIES IN VARIOUS WEATHER CONDITIONS. USUALLY, I CAN UNPLUG THE CONNECTORS TO THE PCM AND PLUG THEM BACK IN TO RESET THE COMPUTER AND THE VEHICLE WILL START AND RUN AGAIN FOR A PERIOD OF TIME. SINCE THIS PROBLEM IS SO UNPREDICTABLE, THE CAR IS NOT SAFE TO HAVE ON THE ROAD. *KB
NHTSA ODI #10446684
156,000 miles · Dec 26, 2011
Electrical SystemEngine And Engine CoolingService Brakes, Hydraulic
WHEN DRIVING AT HIGHWAY SPEEDS THE ENGINE WILL SUDDENLY SHUT OFF LOSING POWER STEERING AND BRAKES. AFTER SITTING FOR 10 TO 30 MINUTES IT WILL RESTART AND RUN FOR AN ADDITIONAL DISTANCE UNTIL SHUTTING OFF AND REPEATING THE SAME SYMPTOMS AGAIN. IT WILL SOMETIMES PERFORM NORMALLY FOR DAYS UNTIL ONCE AGAIN QUITTING FOR NO REASON. M…
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WHEN DRIVING AT HIGHWAY SPEEDS THE ENGINE WILL SUDDENLY SHUT OFF LOSING POWER STEERING AND BRAKES. AFTER SITTING FOR 10 TO 30 MINUTES IT WILL RESTART AND RUN FOR AN ADDITIONAL DISTANCE UNTIL SHUTTING OFF AND REPEATING THE SAME SYMPTOMS AGAIN. IT WILL SOMETIMES PERFORM NORMALLY FOR DAYS UNTIL ONCE AGAIN QUITTING FOR NO REASON. MULTIPLE COMPONENTS HAVE BEEN REPLACED WITHOUT CORRECTING THE PROBLEM. DODGE DENIES THERE BEING ANY PROBLEMS WITH THE VEHICLE BUT THERE ARE MANY INSTANCES OF THE SAME CONDITION BEING REPORTED ON INTERNET SITES FROM AROUND THE COUNTRY. *TR
NHTSA ODI #10441274
150,000 miles · Dec 11, 2011
Electrical System
TO WHOM IT MAY CONCERN,IT SEEMS LIKE THIS IS A SERIOUS PROBLEM THAT DODGE SHOULD HAVE TO STAND BEHIND. IT IS VERY DANGEROUS. THE VEHICLE JUST DIES. WILL START UP ABOUT 5 MINUTES LATER. SEEMS LIKE A COMPUTER PROBLEM. I HAVE PREVIEWED WHERE THIS HAS HAPPENED TO A LOT OF PEOPLE. SAME PROBLEM. *TR
NHTSA ODI #10439289
150,000 miles · Oct 21, 2011
Electrical System
MY DURANGO RANDOMLY DIES DURING OPERATION AND ON SEVERAL OCCASIONS HAS ENDANGERED LIVES OF CIVILIANS. *TR
NHTSA ODI #10432341
Official recalls
3May 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Apr 11, 2001
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 2, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL TANK STRAP CAN SEPARATE DUE TO FATIGUE DURING OPERATION. IF THIS OCCURS, THE TANK WILL BE UNSUPPORTED, INCREASING THE RISK OF A FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE DOUBLE TOGGLE LOCK FUEL TANK STRAPS WITH SINGLE TOGGLE LOCK DESIGN. NOTE: AFFECTED VEHICLES BUILT THROUGH MAY 21, 1998, ALSO REQUIRE THE REAR BRAKE TUBE INSPECTION/REPAIR. AS A RESULT, THE FUEL TANK STRAP AND BRAKE TUBE REPAIR WILL BE PERFORMED ON THESE VHEICLES IN A SINGLE SERVICE PROCEDURE UNDER RECALL 99V-341/DAIMLERCHRYSLER #841. AFFECTED VEHICLES BUILT FROM MAY 22, 1998 THROUGH SEPTEMBER 25, 1999, ONLY REQUIRE THE FUEL TANK STRAP REPAIR, WHICH WILL BE PERFORMED UNDER RECALL 99V-342/DAIMLERCHRYSLER #842.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA03023 · Upper Ball Joint Separation
Opened Nov 19, 2003 · Closed Feb 11, 2005
Status: closed (inferred from source dates) · Suspension; Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (5)
Suspension
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
PE03032 · Front Susp. Upper Ball Joint Failure
Opened Jul 16, 2003 · Closed Nov 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Additional source detail variants (4)
Suspension:front
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
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