NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
181 reportsClear category filter200,000 miles · Nov 3, 2008
Electrical System
VEHICLE SHUTS DOWN WITHOUT WARNING. IN MARCH 2007 THE DURANGO STARTED TO LOOSE ALL POWER AND JUST SHUT DOWN. WE HAD IT TOWED TO A SHOP, AND HAD NEW PCM INSTALLED. A FEW MONTHS AGO, PROBLEM STARTED TO RE-OCCUR AGAIN. HAD IT TOWED A FEW MORE TIMES, BACK IN THE SHOP TO HAVE NEW STARTER. DIES 2 DAYS LATER, PUT IN NEW BATTERY AN…
Read full complaint
VEHICLE SHUTS DOWN WITHOUT WARNING. IN MARCH 2007 THE DURANGO STARTED TO LOOSE ALL POWER AND JUST SHUT DOWN. WE HAD IT TOWED TO A SHOP, AND HAD NEW PCM INSTALLED. A FEW MONTHS AGO, PROBLEM STARTED TO RE-OCCUR AGAIN. HAD IT TOWED A FEW MORE TIMES, BACK IN THE SHOP TO HAVE NEW STARTER. DIES 2 DAYS LATER, PUT IN NEW BATTERY AND CABLES. DURANGO SHUT DOWN IN MIDDLE OF BUSY INTERSECTION, AND HAS NOW BEEN TOWED TO AN AUTO SHOP. MECHANIC SUGGESTS A NEW ALTERNATOR, BUT WEBSITES SHOW OTHER HAVE HAD THE SAME PROBLEMS: HTTP://WWW.CARCOMPLAINTS.COM/DODGE/DURANGO/1999/ELECTRICAL/VEHICLE_SHUTS_DOWN_WITHOUT_WARNING.SHTML *TR
NHTSA ODI #10247599
72,000 miles · Aug 23, 2008
Electrical SystemSuspension
WELL I LIKE THE VEHICLE BUT IT IS JUST NOT SAFE FOR ANYONE TO DRIVE.. I WOULD NOT EVEN WANT TO BE ON THE ROAD WITH SOMEONE DRIVING A DURANGO LET ALONE DRIVE MY OWN. I CAN NOT EVEN TELL YOU ALL THE PROB I HAVE HAD WITH MINE. *TR
NHTSA ODI #10239463
72,000 miles · Aug 22, 2008
Electrical SystemPower Train
MY 1999 DODGE DURANGO WOULD SHUT DOWN AND ALL THE GAUGES WOULD GO TO "0." LOST POWER STEERING AND POWER BRAKES. MY WIFE ALMOST HAD A T-BONE CRASH WITH A SEMI TRUCK IN OREM, UT. AFTER DOING MY RESEARCH, IT IS OBVIOUS THAT DODGE FAILED IN THEIR RESPONSIBILITY TO THE CONSUMER. THE PCM (POWERTRAIN CONTROL MODULE) GOES BAD IN SPE…
Read full complaint
MY 1999 DODGE DURANGO WOULD SHUT DOWN AND ALL THE GAUGES WOULD GO TO "0." LOST POWER STEERING AND POWER BRAKES. MY WIFE ALMOST HAD A T-BONE CRASH WITH A SEMI TRUCK IN OREM, UT. AFTER DOING MY RESEARCH, IT IS OBVIOUS THAT DODGE FAILED IN THEIR RESPONSIBILITY TO THE CONSUMER. THE PCM (POWERTRAIN CONTROL MODULE) GOES BAD IN SPECIFICALLY THE 1999 DURANGO'S AND BELOW ARE A BUNCH OF TESTIMONIES THAT IT IS A COMMON PROBLEM. THIS IS DANGEROUS AND SOMEONE COULD END UP DEAD. - HTTP://WWW.AUTOMOTIVEHELPER.COM/TOPIC91464.HTM - HTTP://WWW.CARSURVEY.ORG/VIEWMORECOMMENTS_REVIEW_41149_4.HTML - HTTP://WWW.CARCOMPLAINTS.COM/DODGE/DURANGO/1999/ELECTRICAL/VEHICLE_SHUTS_DOWN_WITHOUT_WARNING.SHTML THE BELOW WEBSITE WILL SHOW THAT THIS IS THE BIGGEST PROBLEM WITH THE 1999 DODGE DURANGO. HTTP://WWW.CARCOMPLAINTS.COM/DODGE/DURANGO/1999/ELECTRICAL/INDEX.SHTML I JUST SPENT OVER $1,000 REPLACING MY PCM TO FIX THE PROBLEM. MOR IMPORTANTLY, MY WIFE AND KIDS ALMOST GOT IN AN ACCIDENT. I WOULD LIKE TO SEE THIS RECALLED, AS IT COULD POTENTIALLY CAUSE DEATH OR INJURY. THIS PROBLEM SHOULD BE FIXED BY DODGE AS A RECALL, NOT BY THE CONSUMER. *TR
NHTSA ODI #10239417
125,516 miles · Aug 18, 2008
Electrical SystemInjury
MY VEHICLE FOR MANY WEEKS WOULD SHUT DOWN WHILE DRIVING ESPECIALLY ON HOT DAYS WITH NO WARNING. GAUGES WOULD FREEZE. I WOULD STOP MY VEHICLE AND EITHER HAVE TO WAIT 20 MINS. THE VEHICLE WOULD GO TILL DIED AGAIN, OFTEN THE NEXT STOP, OR BRAKING DURING A TURN. ALMOST IMPOSSIBLE TO BRAKE OR STEER EVEN DRIVING 55MPH. ALMOST CAUSING…
Read full complaint
MY VEHICLE FOR MANY WEEKS WOULD SHUT DOWN WHILE DRIVING ESPECIALLY ON HOT DAYS WITH NO WARNING. GAUGES WOULD FREEZE. I WOULD STOP MY VEHICLE AND EITHER HAVE TO WAIT 20 MINS. THE VEHICLE WOULD GO TILL DIED AGAIN, OFTEN THE NEXT STOP, OR BRAKING DURING A TURN. ALMOST IMPOSSIBLE TO BRAKE OR STEER EVEN DRIVING 55MPH. ALMOST CAUSING ACCIDENTS. MY MECHANIC SAID IT WAS THE COMPUTER, THE COMPUTER HAD NO HISTORY, TAKE IT TO A DEALER. DURING THAT WEEKEND WHILE DRIVING ABOUT 10 MILES DIED 5 TIMES IN 100+ TEMP POLICE STOPPED TO HELP. SENT ME TO HOSPITAL WITH HEAT EXHAUSTION AND TEMP OF 102.9. NEXT MORNING DROVE VEHICLE TO DEALER. DEALER DIAGNOSED AS FUEL PUMP. I PAID FOR REPAIR AND DROVE OFF WITH VEHICLE. I DROVE LESS THAN 3 MILES AND 2 MORE TIMES THE VEHICLE DIED. DEALER SENT TOW TRUCK. NEXT MOURNING DEALER CLAIM CAR IS FINE RUNNING 5 HOURS IN SHOP. I INSISTED TAKE ON ROAD IN HEAT. WHEN SHUT HOOD DIED. DEALER NPW CALLING PCM BAD NOT COMPUTER. I WAS TOLD HAD TO PAY FOR PCM AS WELL THAT FUEL PUMP WAS BAD ANYWAY. I ASKED FOR OLD PARTS WAS TOLD DO NOT RETURN CORE PARTS? I HAD ASKED FOR REPLACED PART RETURN. I PAID AND LEFT. AFTER CONTACTING OWNER OF DEALERSHIP NEXT DAY. ONE WEEK LATER REFUNDED FOR FUEL PUMP NOT PCM. *TR
NHTSA ODI #10238620
99,500 miles · Aug 16, 2008
Electrical System
FAULTY PCM PART (COMPUTER), WHEN THE VEHICLE IS DRIVING IN HOT WEATHER, OVER 80 DEGREES FAHRENHEIT, THE VEHICLE COMPLETELY DIES. THE ENGINE DIES & THE ELECTRICAL COMPONENTS ARE SHUT OFF. THIS HAS HAPPENED SEVERAL TIMES, AND CAUSED SOME NEAR-CRASH SITUATIONS WHILE MY CHILDREN WERE IN THE CAR! AFTER SCOURING THE INTERNET & TALK…
Read full complaint
FAULTY PCM PART (COMPUTER), WHEN THE VEHICLE IS DRIVING IN HOT WEATHER, OVER 80 DEGREES FAHRENHEIT, THE VEHICLE COMPLETELY DIES. THE ENGINE DIES & THE ELECTRICAL COMPONENTS ARE SHUT OFF. THIS HAS HAPPENED SEVERAL TIMES, AND CAUSED SOME NEAR-CRASH SITUATIONS WHILE MY CHILDREN WERE IN THE CAR! AFTER SCOURING THE INTERNET & TALKING WITH MECHANICS, I HAVE DISCOVERED THIS IS NOT AN ISOLATED EVENT. I REPLACED THE FAULTY PCM & THE PROBLEM HAS NOT RETURNED. *TR
NHTSA ODI #10238489
100,100 miles · Jul 27, 2008
Electrical System
WHILE RETURNING HOME FROM A FAMILY VACATION, MY 1999 DODGE DURANGO LOST COMPLETELY LOST POWER AND SHUT DOWN. LUCKILY I WAS ABLE TO PULL OFF THE ROAD. AFTER SEVERAL MINUTES OF TRYING TO START THE CAR IT STARTED UP. A FEW MINUTES LATER IT SHUT DOWN AGAIN. AGAIN, AFTER A FEW MINUTES IT STARTED AND I WAS ABLE TO DRIVE THE LAST 20 MI…
Read full complaint
WHILE RETURNING HOME FROM A FAMILY VACATION, MY 1999 DODGE DURANGO LOST COMPLETELY LOST POWER AND SHUT DOWN. LUCKILY I WAS ABLE TO PULL OFF THE ROAD. AFTER SEVERAL MINUTES OF TRYING TO START THE CAR IT STARTED UP. A FEW MINUTES LATER IT SHUT DOWN AGAIN. AGAIN, AFTER A FEW MINUTES IT STARTED AND I WAS ABLE TO DRIVE THE LAST 20 MILES TO GET HOME. AFTER UNLOADING THE CAR, I TRIED TO START THE CAR WITH NO LUCK. I NOTICED THE ODOMETER DISPLAY READ " NO BUS ". I TOLD THIS TO THE MECHANIC AND HE THOUGHT THE CRANK SENSOR WAS THE PROBLEM. IT STILL SHUTS DOWN AFTER THE REPAIR. THE CAR HAS SHUT DOWN A TOTAL OF 4 TIMES AND I STILL HAVEN'T FOUND THE REPAIR SOLUTION. I THINK IT IS THE COMPUTER. IT GETS TOO HOT AND SHUTS THE CAR DOWN. THIS IS EXTREMELY DANGEROUS AND I CAN'T BELIEVE DODGE HASN'T DONE A RECALL ON THIS BEFORE NOW. *TR
NHTSA ODI #10235933
80,000 miles · Jul 10, 2008
Electrical System
1999 DODGE DURANGO - APPROX 80,000 MILES - 1 OWNER. ON HOT DAYS, WHEN OUTSIDE TEMP IS IN MID-80S OR ABOVE, VEHICLE STALLS AND NOBUS LIGHT COMES ON. VEHICLE IS CURRENTLY AS CHYRSLER DEALER FOR REPAIRS, ALTHOUGH THEY DON'T KNOW WHAT TO FIX. AFTER RESEARCHING THE INTERNET, I'VE FOUND ATLEAST 80 PAGES OF THE SAME COMPLAINT WITH THE…
Read full complaint
1999 DODGE DURANGO - APPROX 80,000 MILES - 1 OWNER. ON HOT DAYS, WHEN OUTSIDE TEMP IS IN MID-80S OR ABOVE, VEHICLE STALLS AND NOBUS LIGHT COMES ON. VEHICLE IS CURRENTLY AS CHYRSLER DEALER FOR REPAIRS, ALTHOUGH THEY DON'T KNOW WHAT TO FIX. AFTER RESEARCHING THE INTERNET, I'VE FOUND ATLEAST 80 PAGES OF THE SAME COMPLAINT WITH THE SAME YEAR/MAKE/MODEL. PEOPLE ARE BEGGING FOR A RECALL. IT IS A SAFETY ISSUE. I'VE CONTACTED CHRYLER TWICE AND HAVE BEEN GIVEN THE RUN-A-ROUND. HOW MANY PEOPLE HAVE TO REPORT THE SAME "DANGEROUS" PROBLEM BEFORE SOMETHING IS DONE ABOUT IT. ACCORDING TO OTHERS, IT HAS SOMETHING TO DO WITH A DEFECTIVE PCM. PLEASE, I'M BEGGING YOU TO TAKE THIS SERIOUSLY AND LOOK AT THE AMOUNT OF PEOPLE POSTING THIS PROBLEM. CHRYSLER NEEDS TO DO A RECALL. *TR
NHTSA ODI #10233752
55,000 miles · Jun 17, 2008
Electrical SystemEngine And Engine CoolingFuel System, Gasoline
MY DODGE DURANGO (1999) STARTED STALLING AT RANDOM TIMES TWO SUMMERS AGO. IT TOOK ME MANY TRIPS TO THE DEALER AND ALOT OF RESEARCH ON THE INTERNET AND A YELL FEST WITH THE DODGE FIELD REP. BUT I GOT IT FIXED. THEY HAD NO IDEA WHAT WAS WRONG WITH IT, IT IS THE PCM(POWER CONTROL MODULE).....FINALLY CONVINCED THEM THEY DIDN'T WANT …
Read full complaint
MY DODGE DURANGO (1999) STARTED STALLING AT RANDOM TIMES TWO SUMMERS AGO. IT TOOK ME MANY TRIPS TO THE DEALER AND ALOT OF RESEARCH ON THE INTERNET AND A YELL FEST WITH THE DODGE FIELD REP. BUT I GOT IT FIXED. THEY HAD NO IDEA WHAT WAS WRONG WITH IT, IT IS THE PCM(POWER CONTROL MODULE).....FINALLY CONVINCED THEM THEY DIDN'T WANT A LAWSUIT ON THEIR HANDS IF MY FAMILY WAS KILLED DUE TO THIS MAJOR DEFECT IN DURANGOS, MAINLY 1999 FROM WHAT I HAVE READ. PCM REPLACED, NO PROBLEMS WITH STALLING SINCE. *TR
NHTSA ODI #10231309
80,000 miles · Jun 16, 2008
Electrical System
TL*THE CONTACT OWNS A 1999 DODGE DURANGO. ON APPROXIMATELY 24 OCCASIONS, WHILE DRIVING AT ANY RATE OF SPEED, THE VEHICLE WOULD SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER ONCE AND THEY CLEANED AND TIGHTENED THE CONNECTIONS. THE VEHICLE HAD NOT STALLED FOR APPROXIMATELY 60 DAYS, BUT NOW THE FAILURE HAS RECURR…
Read full complaint
TL*THE CONTACT OWNS A 1999 DODGE DURANGO. ON APPROXIMATELY 24 OCCASIONS, WHILE DRIVING AT ANY RATE OF SPEED, THE VEHICLE WOULD SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER ONCE AND THEY CLEANED AND TIGHTENED THE CONNECTIONS. THE VEHICLE HAD NOT STALLED FOR APPROXIMATELY 60 DAYS, BUT NOW THE FAILURE HAS RECURRED. THERE ARE NO RECALLS FOR THIS FAILURE. THE CURRENT MILEAGE WAS 91,088 AND FAILURE MILEAGE WAS 80,000.
NHTSA ODI #10231101
124,912 miles · May 25, 2008
Electrical System
WHILE DRIVING THE VEHICLE WILL DIE AND AFTER U PLAY WITH WIRES AND RELAYS OR THE PICKUP COIL IT WILL START THE PROBLEM IS IT WILL DIE AT RANDOM THE OTHER DAY MINE DIED ON ME TWICE WHILE I WAS ON THE INTERSTATE IT IS GOING TO KILL SOMEONE ONE OF THESE DAYS WHEN IT DIES U LOOSE ALL POWER I AM AFRAID TO DRIVE IT KNOW BECAUSE I AM A…
Read full complaint
WHILE DRIVING THE VEHICLE WILL DIE AND AFTER U PLAY WITH WIRES AND RELAYS OR THE PICKUP COIL IT WILL START THE PROBLEM IS IT WILL DIE AT RANDOM THE OTHER DAY MINE DIED ON ME TWICE WHILE I WAS ON THE INTERSTATE IT IS GOING TO KILL SOMEONE ONE OF THESE DAYS WHEN IT DIES U LOOSE ALL POWER I AM AFRAID TO DRIVE IT KNOW BECAUSE I AM AFRAID OF ENDANGERING MY KIDS. *TR
NHTSA ODI #10228862
Official recalls
3May 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Apr 11, 2001
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 2, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL TANK STRAP CAN SEPARATE DUE TO FATIGUE DURING OPERATION. IF THIS OCCURS, THE TANK WILL BE UNSUPPORTED, INCREASING THE RISK OF A FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE DOUBLE TOGGLE LOCK FUEL TANK STRAPS WITH SINGLE TOGGLE LOCK DESIGN. NOTE: AFFECTED VEHICLES BUILT THROUGH MAY 21, 1998, ALSO REQUIRE THE REAR BRAKE TUBE INSPECTION/REPAIR. AS A RESULT, THE FUEL TANK STRAP AND BRAKE TUBE REPAIR WILL BE PERFORMED ON THESE VHEICLES IN A SINGLE SERVICE PROCEDURE UNDER RECALL 99V-341/DAIMLERCHRYSLER #841. AFFECTED VEHICLES BUILT FROM MAY 22, 1998 THROUGH SEPTEMBER 25, 1999, ONLY REQUIRE THE FUEL TANK STRAP REPAIR, WHICH WILL BE PERFORMED UNDER RECALL 99V-342/DAIMLERCHRYSLER #842.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA03023 · Upper Ball Joint Separation
Opened Nov 19, 2003 · Closed Feb 11, 2005
Status: closed (inferred from source dates) · Suspension; Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (5)
Suspension
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
PE03032 · Front Susp. Upper Ball Joint Failure
Opened Jul 16, 2003 · Closed Nov 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Additional source detail variants (4)
Suspension:front
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
Illustration