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1999 Dodge Durango

Owner reports · Recalls · Investigations

More warning signs than most Durango years

Owner complaints for the 1999 Dodge Durango are substantially higher than the model-year median of 231.

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When problems were reported

Mileage at the reported incident

1,148 reports with mileage · 819 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Suspension. Review the 1,102 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 281 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 181 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

106 crash reports20 fire reports49 injury reports

Electrical System complaints

181 reports
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145,000 miles · Jul 3, 2009
Electrical System

I OWN A 1999 DOGE DURANGO IT HAS 145000 MILES ON FOR THE PAST 2 MONTHS IT JUST SHUTS OFF NO POWER TO GAUGES AND ENGINE DIES JUST LIKE I TURNED THE ENGINE OFF DOESENT MATTER WHERE YOU ARE JSUT HAVE TO WAIT ABOUT 30 MIN AND WILL START BACK UP THIS IS VERY DANGEROUS TO MY FAMILY AFTER SERCHING THE WEB FOR THIS PROBLEM I NOTICED SEV…

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I OWN A 1999 DOGE DURANGO IT HAS 145000 MILES ON FOR THE PAST 2 MONTHS IT JUST SHUTS OFF NO POWER TO GAUGES AND ENGINE DIES JUST LIKE I TURNED THE ENGINE OFF DOESENT MATTER WHERE YOU ARE JSUT HAVE TO WAIT ABOUT 30 MIN AND WILL START BACK UP THIS IS VERY DANGEROUS TO MY FAMILY AFTER SERCHING THE WEB FOR THIS PROBLEM I NOTICED SEVERAL OTHER PEOPLE HAVE THE SAME PROBLEM THIS HAPPENS DAILY SEVERAL MECHANICS HAVE LOOKED FOR THE PROBLE BUT IT HAS NOT BEEN FOUND DODGE NEEDS TO STEP UP TO THE PLATE AND REPAIR THERE DEFECTIVE VEHICLES. *TR

NHTSA ODI #10275727

73,453 miles · Jun 28, 2009
Electrical System

VEHICLE DIES SPORADICALLY, HAS THE "NO BUS" INDICATION ON THE ODOMETER. IT IS A COMMON ANOMALY CAUSING $800 TO $1500 IN REPAIRS ON MY 1999 DODGE DURANGO. *TR

NHTSA ODI #10275176

124,500 miles · May 13, 2009
Electrical System

I BOUGHT MY DURANGO LAST YEAR AND IT HAS LEFT ME AND MY KIDS STRANDED ON ROAD MANY TIMES IN VERY DANGEROUS SITUATIONS BECAUSE OF NO SHOULDER TO PULL OUT OF WAY OF OTHER DRIVERS, IT SHUTS DOWN WITHOUT WARNING, LOSES ALL POWER, RESTARTS IN 1-30 MINUTES BUT WILL SHUT DOWN AGAIN WITHIN A FEW MILES ESPECIALLY ON HOT DAYS. FIRST REPLA…

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I BOUGHT MY DURANGO LAST YEAR AND IT HAS LEFT ME AND MY KIDS STRANDED ON ROAD MANY TIMES IN VERY DANGEROUS SITUATIONS BECAUSE OF NO SHOULDER TO PULL OUT OF WAY OF OTHER DRIVERS, IT SHUTS DOWN WITHOUT WARNING, LOSES ALL POWER, RESTARTS IN 1-30 MINUTES BUT WILL SHUT DOWN AGAIN WITHIN A FEW MILES ESPECIALLY ON HOT DAYS. FIRST REPLACED FUEL PUMP THEN RELAY SWITCHES AND PROBLEM STILL CONTINUES, NOTHING EVER SHOWS ON THE DIAGNOSTICS. THREE MECHANICS HAVE BEEN UNABLE TO FIGURE IT OUT BUT I STILL HAD TO PAY FOR THEIR TIME SO HERE I AM WITH ONLY ONE VEHICLE THAT I STILL OWE MONEY FOR AND CAN'T DEPEND ON IT TO GET ME ANYWHERE. I DRIVE EVERYDAY IN FEAR THAT MY CAR IS GOING TO STALL AND GET ME OR MY KIDS KILLED. *TR

NHTSA ODI #10268607

100,000 miles · Apr 30, 2009
Electrical System

TL*THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT HAS EXPERIENCED MULTIPLE FAILURES WITH THE VEHICLE SHUTTING OFF WITHOUT WARNING. WHILE DRIVING AT ANY SPEED, THE VEHICLE SHUTS OFF AND THE POWER STEERING AND BRAKES FAIL. UPON FURTHER INVESTIGATION, THE CONTACT DETERMINED THAT THE WIRING HARNESS CONNECTION TO THE COMPUTER …

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TL*THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT HAS EXPERIENCED MULTIPLE FAILURES WITH THE VEHICLE SHUTTING OFF WITHOUT WARNING. WHILE DRIVING AT ANY SPEED, THE VEHICLE SHUTS OFF AND THE POWER STEERING AND BRAKES FAIL. UPON FURTHER INVESTIGATION, THE CONTACT DETERMINED THAT THE WIRING HARNESS CONNECTION TO THE COMPUTER WAS FAILING. THE VEHICLE HAS NOT BEEN INSPECTED BY A DEALER. THE MANUFACTURER STATED THAT THEY WERE AWARE OF THE ISSUE, BUT THERE WAS NO RECALL. THE CONTACT WOULD NOT BE PROVIDED ANY COMPENSATION. THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 120,000.

NHTSA ODI #10267373

135,460 miles · Apr 18, 2009
Electrical System

I WAS ON THE HIGHWAY AND MY VEHICLE SHUT DOWN. WHEN THIS HAPPENED I WAS DOING 65 M.P.H. AND LOST CONTROL OF THE STEERING AND BRAKING WHICH ALMOST RESULTED IN A CRASH WITH MY TODDLER IN THE VEHICLE. I FINALLY GOT SOME HELP FROM A PASSER BY TO GET IT OFF OF THE ROAD AND LET THE PCM COOL DOWN AND IT STARTED AGAIN. THIS HAPPENS WHEN…

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I WAS ON THE HIGHWAY AND MY VEHICLE SHUT DOWN. WHEN THIS HAPPENED I WAS DOING 65 M.P.H. AND LOST CONTROL OF THE STEERING AND BRAKING WHICH ALMOST RESULTED IN A CRASH WITH MY TODDLER IN THE VEHICLE. I FINALLY GOT SOME HELP FROM A PASSER BY TO GET IT OFF OF THE ROAD AND LET THE PCM COOL DOWN AND IT STARTED AGAIN. THIS HAPPENS WHENEVER IT IS ABOVE 70 DEGREES OUT SIDE. I HAVE CONTACTED DODGE AND THEY WILL NOT WARRANTY THIS PROBLEM NOR RECALL IT. WE NEED HELP. I HAVE FOUND OVER ONE HUNDRED CASES OF THIS HAPPENING AND DODGE WILL DO NOTHING ABOUT IT. PLEASE HELP BEFORE SOME ONE GETS KILLED IF THEY HAVEN'T ALREADY THIS IS SERIOUS. A NEW P.C.M. COST BETWEEN 800.00 AND 1200.00 DOLLARS AND THE SAME THING KEEPS HAPPENING. THE OTHER THING ON THE 1998 AND 1999 DURANGO IS THE OIL PUMP SCREENS ARE TO SMALL AND KEEPS CA]USING ENGINE FAILURE IN THE SAME MANNER AS THE PROBLEM ABOVE. PLEASE INVESTIGATE YOU ARE THE ONLY ONES THAT CAN SAVE A LIFE. THANK YOU. *TR

NHTSA ODI #10265954

111,799 miles · Feb 10, 2009
Electrical System

1999 DODGE DURANGO STALLS AND READS NO BUS ON DASH. I HAVE REPLACE THE PCM AND IT WORKED FOR A WHILE NOW PROBLEM BACK. STALLED IN BUSY INTERSECTION. *TR

NHTSA ODI #10258274

Mileage unknown · Feb 10, 2009
Electrical SystemPower TrainSuspension

1999 DODGE DURANGO-SO MANY PROBLEMS WITH THIS VEHICLE. HAD TO REPLACE THE COMPUTER DUE TO OVERHEATING-COMMON PROBLEM I HEAR. NOW THE UPPER AND LOWER BALL JOINTS ARE BAD AND NEED REPLACED OR MY TIRES COULD FALL OFF? LOTS OF INFORMATION THAT THIS IS AN EXTREMELY COMMON PROBLEM AND VERY VERY DANGEROUS. OTHER YEARS OF DERANGE HA…

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1999 DODGE DURANGO-SO MANY PROBLEMS WITH THIS VEHICLE. HAD TO REPLACE THE COMPUTER DUE TO OVERHEATING-COMMON PROBLEM I HEAR. NOW THE UPPER AND LOWER BALL JOINTS ARE BAD AND NEED REPLACED OR MY TIRES COULD FALL OFF? LOTS OF INFORMATION THAT THIS IS AN EXTREMELY COMMON PROBLEM AND VERY VERY DANGEROUS. OTHER YEARS OF DERANGE HAVE BEEN RECALLED BECAUSE OF BALL JOINTS BEING BAD. I HAVE NOT HAD AN ACCIDENT YET AND AM HOPING NOT TO. CAN'T AFFORD ALL THESE REPAIRS FOR THINGS THAT SEEM TO BE A COMMON ISSUE WITH THIS VEHICLE. *TR

NHTSA ODI #10258236

Mileage unknown · Feb 7, 2009
Electrical System

1999 DODGE DURANGO 5.9 V8 STALLS FOR NO REASON WITH NO BUS DISPLAYED WHERE THE MILEAGE WOULD NORMALLY BE. I HAVE HAD DIFFERENT SENSORS REPLACED. AND UNIT STILL SHUTS DOWN AND IS VERY HARD TO STEER OR STOP THE VEHICLE AFTER THE LOSS OF POWER. NO ONE HURT OR KILLED, BUT VEHICLE IS UNSAFE TO DRIVE. AS FAR AS INCIDENT DATE. IT HAPPE…

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1999 DODGE DURANGO 5.9 V8 STALLS FOR NO REASON WITH NO BUS DISPLAYED WHERE THE MILEAGE WOULD NORMALLY BE. I HAVE HAD DIFFERENT SENSORS REPLACED. AND UNIT STILL SHUTS DOWN AND IS VERY HARD TO STEER OR STOP THE VEHICLE AFTER THE LOSS OF POWER. NO ONE HURT OR KILLED, BUT VEHICLE IS UNSAFE TO DRIVE. AS FAR AS INCIDENT DATE. IT HAPPENS JUST ABOUT EVERY TIME I DRIVE THE DURANGO AND SOMETIMES A 30 MINUTE RIDE THE VEHICLE CAN STALL AS MANY AS 2-3 TIMES. *TR

NHTSA ODI #10257788

75,000 miles · Jan 13, 2009
Electrical SystemPower Train

TL*THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE HAS FAILED WITHOUT WARNING ON SEVERAL OCCASIONS. WHILE DRIVING 40 MPH, THE VEHICLE FAILED AND SHUT OFF WITHOUT ANY GIVEN NOTICE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP AND SEVERAL UNKNOWN REPAIRS WERE MADE AT THE COST OF $1,000. THE VEHICLE F…

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TL*THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE HAS FAILED WITHOUT WARNING ON SEVERAL OCCASIONS. WHILE DRIVING 40 MPH, THE VEHICLE FAILED AND SHUT OFF WITHOUT ANY GIVEN NOTICE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP AND SEVERAL UNKNOWN REPAIRS WERE MADE AT THE COST OF $1,000. THE VEHICLE FAILED AGAIN AFTER THE REPAIRS WERE MADE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE BATTERY CABLES FAILED. THE VEHICLE WAS REPAIRED AGAIN AT THE COST OF $150. THE VEHICLE HAS CONTINUED TO FAIL AFTER THE REPAIRS WERE MADE TO THE BATTERY AND BATTERY CABLES. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN AND THEY STATED THAT THE PCM FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT NO COMPENSATION WOULD BE MADE BECAUSE THE DEALER STATED THAT THE VEHICLE HAS NOT HAD ANY FAILURES BESIDES THE BATTERY CABLES, BATTERY, AND PCM BEING REPLACED. THE CONTACT WAS ADVISED TO CALL THE MANUFACTURER BACK FOR FURTHER ASSISTANCE IF THE FAILURE RECURS. THE FAILURE MILEAGE WAS 75,000 AND CURRENT MILEAGE WAS 80,000.

NHTSA ODI #10254857

130,000 miles · Dec 26, 2008
Electrical System

MY 99 DODGE DURANGO 5.9 WILL JUST SHUT OFF ON ME WHILE DRIVING. VERY DANGEROUS SEEING I LOSE CONTROL OF THE VEHICLE. I HAVE BEEN STUCK IN THE HEAT MANY TIMES WITH YOUNG KIDS. *TR

NHTSA ODI #10252835

Official recalls

3

01V153000 · Air Bags

May 8, 2001

VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.

Consequence & remedy

Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.

Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

01V119000 · Seat Belts:front:retractor

Apr 11, 2001

VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.

Consequence & remedy

Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.

Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

99V342000 · Fuel System, Gasoline:storage:tank Assembly:mounting

Dec 2, 1999

VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL TANK STRAP CAN SEPARATE DUE TO FATIGUE DURING OPERATION. IF THIS OCCURS, THE TANK WILL BE UNSUPPORTED, INCREASING THE RISK OF A FUEL LEAK.

Consequence & remedy

Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Remedy: DEALERS WILL REPLACE THE DOUBLE TOGGLE LOCK FUEL TANK STRAPS WITH SINGLE TOGGLE LOCK DESIGN. NOTE: AFFECTED VEHICLES BUILT THROUGH MAY 21, 1998, ALSO REQUIRE THE REAR BRAKE TUBE INSPECTION/REPAIR. AS A RESULT, THE FUEL TANK STRAP AND BRAKE TUBE REPAIR WILL BE PERFORMED ON THESE VHEICLES IN A SINGLE SERVICE PROCEDURE UNDER RECALL 99V-341/DAIMLERCHRYSLER #841. AFFECTED VEHICLES BUILT FROM MAY 22, 1998 THROUGH SEPTEMBER 25, 1999, ONLY REQUIRE THE FUEL TANK STRAP REPAIR, WHICH WILL BE PERFORMED UNDER RECALL 99V-342/DAIMLERCHRYSLER #842.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

3

EA03023 · Upper Ball Joint Separation

Opened Nov 19, 2003 · Closed Feb 11, 2005

Status: closed (inferred from source dates) · Suspension; Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint

DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.

Additional source detail variants (5)

Suspension

DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.

Suspension:front

DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.

Suspension:front:control Arm

DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.

Suspension:front:control Arm:upper Arm

DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.

Suspension:front:control Arm:upper Ball Joint

DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.

PE03032 · Front Susp. Upper Ball Joint Failure

Opened Jul 16, 2003 · Closed Nov 19, 2003

Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint

IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.

Additional source detail variants (4)

Suspension:front

IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.

Suspension:front:control Arm

IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.

Suspension:front:control Arm:upper Arm

IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.

Suspension:front:control Arm:upper Ball Joint

IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.

PE02082 · Safety Belt Cinching Latch Plate

Opened Nov 6, 2002 · Closed Apr 23, 2003

Status: closed (inferred from source dates) · Seat Belts

THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.