2012 Dodge Dart

TAKATA RECALL, MY 2013 DODGE DART IS PART OF THE 15V-800 NHTSA RECALL. I RECEIVED NOTIFICATION THAT MY VEHICLE WAS AFFECTED BY THE RECALL. I RECEIVED NOTIFICATION AT THE BEGINNING OF 2015, I BELIEVE, THAT THE RECALL HAD OCCURRED. I TOOK MY VEHICLE TO THE DEALERSHIP AND WAS TOLD THAT THEY DO NOT HAVE THE CURRENT PART TO FIX THE ISSUE AND THEY WOULD CONTACT ME. I WENT IN SEVERAL MONTHS LATER AND WAS ADVISED OF THE SAME ISSUE. IN JUNE OF 2016, THE GAUGES FLICKERED BUT THE VEHICLE TURNED ON. LATER ON THAT DAY THE VEHICLE DID NOT TURN ON AND THE BATTERY WAS DEAD. I REPLACED THE BATTERY. I WENT IN FOR MY REGULAR OIL CHANGE IN DECEMBER OF 2016 AND WAS ADVISED THAT THEY DO NOT HAVE THE PART TO FIX THE ISSUE AT THE MOMENT AND WOULD CONTACT ME. I INFORMED THEM THAT THIS IS THE SECOND TIME THAT THIS OCCURRED. THE DEALERSHIP STATED THAT I COULD NOT GET THE OIL CHANGE UNLESS I WAS ABLE TO KEEP THE VEHICLE THERE TO FIX THE ISSUE. I INQUIRED ABOUT GETTING A RENTAL DUE TO THE FACT OF ME NOT KNOWING HOW LONG THE VEHICLE WOULD REMAIN AT THE DEALERSHIP. I WAS INFORMED THAT THE DEALERSHIP DOES NOT PROVIDE RENTAL VEHICLES. YESTERDAY, I CONTACTED THE DEALERSHIP TO SCHEDULE AN OIL CHANGE AND MAINTENANCE ON THE VEHICLE TO HAVE THE RECALL RESOLVED. I WAS INFORMED THAT IT IS ON A FIRST COME FIRST SERVE BASIS. I WENT TO TURN ON MY VEHICLE AND THE BATTERY WAS ONCE AGAIN DRAINED. I DO NOT UNDERSTAND HOW A DEALERSHIP CAN TELL ITS CUSTOMERS THAT THEY DO NOT ISSUE RENTAL VEHICLES WHEN IT IS PART OF A NATIONWIDE SAFETY RECALL. THE DEALERSHIP BLATANTLY DISREGARDED THE MY SAFETY.

I WAS DRIVING MY CAR WHEN IT SLIP INTO NEUTRAL AND WOULD NOT MOVE OUT OF NEUTRAL LEAVING ME STRANDED ON THE ROAD. I LOOKED UP ONLINE TO FIND OUT ANY INFORMATION ON HOW TO GET IT OUT OF NEUTRAL AND FIND COMPLAINTS ABOUT THE SAME THING HAPPENING TO OTHER VEHICLES AND FOUND RECALL NUMBER R42. I CONTACTED 1-800-853-1403 ON 2/1/17 AND GAVE THEM THE INFORMATION AND THEY PROVIDE A TOW TO TAKE MY CAR TO THE CHRYSLER DEALERSHIP. ON 2/2/17 I RECEIVE CALL FROM SOMEONE IN SERVICE AND TOLD ME THAT HE LOOKED UP MY VIN NUMBER AND IT WAS NOT UNDER RECALL, BUT ONLY FOR THE BRAKES THAT WAS UNDER RECALL. I TRIED TO EXPLAIN THAT EVEN THOUGH MY VIN IS NOT PULLING UP AS ONE OF THE EFFECTED CARS, THEY SHOULD STILL FIX MY CAR DUE TO ME HAVING THE SAME PROBLEM. I WAS TOLD THAT THEY WOULD NOT FIX IT. ON 2/2/17, [XXX] IN SERVICE SAID THAT THE RECALL WAS NOT FOR 1.4 ENGINES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE DRIVING 70 MPH, THE VEHICLE LOST ACCELERATION. THE CONTACT COASTED THE VEHICLE TO A STOP. THE "GEAR NOT AVAILABLE" AND "SERVICE TRANSMISSION" WARNING INDICATORS ILLUMINATED ON THE MESSAGE BOARD. THE VEHICLE WAS PREVIOUSLY REPAIRED TWO WEEKS EARLIER PER NHTSA CAMPAIGN NUMBER: 15V542000 (POWER TRAIN). THE VEHICLE WAS TOWED TO A DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

STOPPED ON HWY ROAD SIDE TO READ AND SEND A TEXT MESSAGE. WHILE ATTEMPTING TO PLACE CAR IN PARK. MY 2013 DODGE DART LOCKED IN NEUTRAL AND WOULD NOT MOVE OUT OF NEUTRAL. I WAS UNABLE TO GET THE KEY OUT OF IGNITION DUE TO THE CAR BEING IN NEUTRAL LEAVING MY DASHLIGHTS ON ALL NIGHT AFTER TOWING TO DEALERSHIP.. I NOTICE THERE IS A RECALL FOR CERTAIN DODGE DARTS FOR 2013 FOR THIS VERY ISSUE, I NOTICE MY VIN # DOES NOT APPEAR IN THE RECALL EVEN THOUGH IT HAS THE VERY SAME ISSUE APPEARS TO HAPPEN TO MY MODEL. I WAS STRANDED IN THE MIDDLE OF NO WHERE WAITING FOR HELP TO ARRIVED, I HOPE THIS WARNS OTHER OF THE ISSUE. *TR

I WAS COMING HOME FROM CHURCH WHEN MY CAR STOP AND SHUT OFF ALL SO I WENT TO RESTART THE CAR AND IT WOULDN'T. I NOTICE SMOKE COMING FROM UNDERNEATH MY HOOD SO I POPPED THE HOOD TO SEE WHAT WAS GOING ON. WHEN I WENT TO OPEN THE HOOD I NOTICE FIRE COMING FROM UNDERNEATH MY HOOD SO I RAN TO THE CORNER AND CALLED THE POLICE WHICH ACTUALLY TRANSFER ME TO THE FIRE DEPARTMENT. THE FIRE DEPARTMENT CAME AND PUT OUT AND THE POLICE OFFICER TOOK A POLICE REPORT. REPORT NUMBER IS JA125391 AND I ONLY HAD 37,000 MILES

THERE HAS BEEN A RECALL ON MY VEHICLE FOR ABOUT 2 YEARS. I HAVE BEEN CONTACTING THE DEALER (AND MANUFACTURERER) SINCE I WAS NOTIFIED AND THEY STILL "DON'T HAVE THE PART" AND I CONTINUE TO BE ON THE "CALL LIST". IN FACT I BROKE DOWN (DUE TO THE TRANSMISSION FAILURE) IN ANOTHER STATE, PAID FOR A RENTAL THE ENTIRE WEEK IT TOOK TO REPLACE THE TRANSMISSION (BEFORE THE RECALL) AND GET HOME TO WORK. I ENDED UP LAYING OUT OVER $800 FOR THE RENTAL WHILE THEY REPAIRED THEIR ERROR. THE TRANSMISSION FAILED AND KEPT REVVING UP THE ENGINE AND THE CLUTCH DID NOT ENGAGE OR IT SLIPPED. RACING THE ENGINE AND NOT PROPELLING THE CAR WHEN THE GAS WAS STEPPED ON.THE MANUFACTURER REFUSED TO ACKNOWLEDGE THE RECALL AND PAY FOR THE RENTAL. ANYWAY I AM DRIVING AN UNSAFE VEHICLE FOR OVER A YEAR AND A HALF GETTING NO REPAIR FROM LOCAL COMPANIES (THE COMPANY CALLED FOR ANOTHER LOCAL DEALER TO HAVE THE PART AND NEVER FOUND ONE). *TR

JANUARY 15, 2017 I PARKED MY DODGE DART IN THE PARKING LOT. UPON MY DEPARTURE I WAS ABLE TO TURN THE IGNITION AND DRIVE AROUND THE BEND TO PICK UP PASSENGERS. ONCE I CAME TO A COMPLETE STOP MY ENGINE SHUT OFF, ALL SERVICE LIGHTS CAME ON (MIRROR WARNING LIGHTS, CHECK ENGINE LIGHTS, DASHBOARD SHIFT INDICATOR STUCK ON "DRIVE" RATHER THAN "PARKED") AND NO POWER STEERING. THE VEHICLE WAS IN 'PARK' BUT CONTINUED TO ROLL BACKWARDS. I WAS IN A FULL PARKING LOT AT THE BEACH ON A HOLIDAY. MULTIPLE PEOPLE WHERE LINED UP BEHIND MY CAR TO PARK/ PICK UP THEIR PASSENGERS. HAD I NOT HAVE TO PICK UP PASSENGERS I WOULD HAVE ENDED UP ON A HILL (THE FIRST TURN OUT OF THE PARKING LOT IS A FAIRLY STEEP INCLINE) MOST LIKELY CAUSING A HORRIFIC ACCIDENT. I BELIEVE THE ISSUE IS THE POWER TRAIN/ SHIFTER CABLES. I HAVE NOT FELT SAFE IN THIS CAR SINCE IVE BOUGHT. NOR HAS IT BEEN RELIABLE. BROUGHT BRAND NEW AND I HAVE BEEN TO THE CAR DEALERSHIP MULTIPLE TIMES FOR RECALLS/ CHECK ENGINE LIGHTS AND OIL CHANGES.