2012 Dodge Dart

CAR WAS DRIVEN ABOUT 15 MILES FOR AN OUTING AND ONCE WE ARRIVED, CAR WOULD NOT GO INTO OR OUT OF PARK. AFTER ABOUT 15 MINUTES ATTEMPTING TO SECURE VEHICLE, ROADSIDE ASSISTANCE WAS CALLED AND CAR WAS TOWED TO DEALERSHIP. DEALERSHIP INDICATED THAT THE SHIFT CABLE HAD AN ISSUE AND A REPLACEMENT WOULD BE ORDERED UNDER OR EXTENDED WARRANTY. AFTER RESEARCHING THE ISSUE, IT WAS DETERMINED THAT THE CAR WAS UNDER RECALL FOR THIS EXACT ISSUE (V34) AND WHEN WE CONTACTED THE DEALERSHIP ABOUT THE RECALL, THEY STILL INSISTED THAT WE HAD TO PAY FOR THE REPAIR UNDER OUR WARRANTY AND THEN FILE A CLAIM FOR REIMBURSEMENT. WE WERE TOLD THE PART BEING USED FOR REPAIR WAS NOT AN UPGRADE IN RESPONSE TO THE RECALL, BUT JUST A STANDARD CABLE REPLACEMENT. WE WERE INFORMED THAT WE EITHER PAY FOR THE PART OR PARK THE CAR UNTIL THE RECALL WAS RESOLVED. WHEN ASKED ABOUT A LOANER OR RENTAL, THE RESPONSE WAS NO LOANER WOULD BE MADE AVAILABLE AND A RENTAL WAS ALLOWED FOR A PERIOD OF 5 DAYS ONLY WITH THE EXTENDED WARRANTY. WE WERE ALSO INFORMED THAT THE RECALL COULD TAKE WEEKS OR MONTHS TO RESOLVE. SO OUR CHOICE IS TO EITHER PAY TO HAVE A KNOWN BAD PART INSTALLED OR PARK THE CAR FOR AN INDEFINITE PERIOD. WE THEN CONTACTED FCA RECALL ASSISTANCE AND MET THE SAME RESULT. PAY FOR THE PART AND THEN RETURN THE CAR ONCE AGAIN AFTER THE RECALL WAS RESOLVED, OR PARK THE CAR. THERE WOULD BE NO LOANER OR RENTAL REIMBURSEMENT CONSIDERED. SO, WE ARE FORCED TO PAY FOR A REPAIR THAT WILL NOT FIX THE ISSUE AND SEND MY WIFE BACK OUT ONTO THE STREETS WITH A KNOWN SAFETY ISSUE THAT MAY RESULT IN HARM OR WORSE. THE DEALER CLAIMS THIS IS NOT HIS RESPONSIBILITY AND SINCE HE IS AN INDEPENDENT, WE "TAKE IT OR LEAVE IT". FCA RECALL ASSISTANCE WAS ALMOST USELESS AND A WASTE OF TIME.

TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT STATED THAT THE VEHICLE DECELERATED AND WOULD NOT SHIFT INTO REVERSE OR DRIVE. THE CONTACT'S DAUGHTER WAS OPERATING THE VEHICLE AND HAD TO PLACE IT INTO NEUTRAL AND COAST THE VEHICLE TO THE NEAREST PARKING LOT. THE CONTACT ALSO STATED THAT THE VEHICLE SHOOK OCCASIONALLY AND MADE AN UNKNOWN ABNORMAL NOISE. ALSO, 'SERVICE TRANSMISSION" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ACTON DODGE (196 GREAT RD, ACTON, MA 01720, (978) 263-7300) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT STATED THAT THERE WAS A FAILURE WHEN SHIFTING CONCERNING THE SHIFTING CABLE BUSHINGS. THE SHIFTER CABLE FRACTURED WHILE IN DRIVE. THE KEY WAS LOCKED SO THE VEHICLE WAS UNABLE TO TURN OFF. THE BRAKE PEDAL WAS APPLIED TO PREVENT A CRASH WHILE MANEUVERING OFF THE ROADWAY. THE VEHICLE WAS TOWED TO NORTH STAR DODGE CHRYSLER JEEP RAM FIAT (7242 SAN PEDRO AVE, SAN ANTONIO, TX 78216, (210) 249-7500) AND INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE DEALER INDICATED THAT THE FAILURE WAS RELATED TO THE RECALL AND THAT THE REMEDY PART WAS NOT AVAILABLE. THE VEHICLE WAS TOWED BY AAA BACK TO THE VEHICLE OWNERS RESIDENCE. THERE WAS NO LOANER VEHICLE OPTION PROVIDED BY THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

THERE IS HEAT THAT CONSISTENTLY EMANATES INTO THE CAR FROM THE AREA WHERE THE WIRING HARNESS OR FUSE BOX WOULD BE. I'VE HAD IT LOOKED AT AND MECHANICS CONTINUE TO SAY THAT THE FUSE BOX IS FINE BUT THERE SEEMS TO BE AN ISSUE WITH THE HARNESS. THE PROBLEMS IS SO BAD THAT THE HEAT OVER TIME HAS LED TO BAD PAINT DAMAGE TO THE LEFT SIDE OF THE CAR. THE PAINT IS COMPLETELY DULL. THE DISCOLORATION IS BEYOND OBVIOUS AND NOTICEABLE. THE HEAT BEGINS TO BE A PROBLEM ALMOST IMMEDIATELY AFTER TURNING IT ON.