2012 Dodge Dart

MY HUSBAND WAS PARKING MY CAR HE WENT TO PUT THE GEARSHIFT IN REVERSE AND IT WOULD NOT MOVE FROM DRIVE. THE CAR THEN WOULD NOT SHIFT INTO ANY OTHER GEARS WE HAD THE CAR TOWED. IT STARTS AND EVERYTHING BUT IT CANNOT BE SHIFTED INTO GEAR I SAW A RECALL SAYING THAT YOU GUYS RECALLED THE GEAR THING FOR THE TRANSMISSION IN MY CAR THE ONLY PROBLEM IS THE DEALERSHIPS ARE SAYING THEY DON'T HAVE THE PART I NEED MY CAR FIXED ASAP

MY VEHICLE HAS HAD AN ACTIVE RECALL THAT I HAVE BEEN CONTACTING THE DEALERSHIP ABOUT FOR MONTHS TO GET REPAIRED AND I WAS CONTINUALLY TOLD THAT I WOULD BE CONTACTED AND I NEVER WAS. TODAY, ON AUGUST 1, 2019 AS I WAS BACKING OUT OF A PARKING SPOT IN A PARKING LOT, MY TRANSMISSION SHIFTER CABLE FAILED AND CAUSED MY CAR TO GET STUCK IN REVERSE AND I WAS NOT ABLE TO SHIFT TO PLACE MY CAR IN DRIVE. I HAD TO REMOVE THE BATTERY CABLES UNDER THE HOOD AND THE GEAR COVER FROM INSIDE THE CAR AND MANUALLY SWITCH MY CAR TO NEUTRAL AND HAVE MY CAR PUSHED HOME. I THEN CALLED MOPAR TO ASK WHAT THE REMEDY WAS FOR FIXING THE RECALL ISSUE AND I WAS INFORMED THAT I WOULD NEED TO PAY OUT OF POCKET TO HAVE MY CAR REPAIRED AND THAT I WOULD LATER GET REIMBURSED. THIS IS NOT POSSIBLE FOR ME NOW DUE TO MY FINANCES AND I WAS UNDER THE IMPRESSION THAT AN ACTIVE RECALL WAS TO BE FIXED FREE OF CHARGE. I'M NOT UNDERSTANDING WHY I WILL NEED TO PAY OUT OF POCKET FOR THIS ISSUE.

TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE DRIVING AT ANY SPEED, THE TRANSMISSION WOULD SLIP INTO NEUTRAL WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER, DISCONNECTED THE BATTERY, RECONNECTED THE BATTERY, RESTARTED THE ENGINE, AND THE VEHICLE DROVE NORMALLY. IN ADDITION, THE CHECK ENGINE AND TRANSMISSION INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE TRANSMISSION WAS MADE BY ALFA ROMEO. THE VEHICLE WAS TAKEN TO ALFA ROMEO BURLINGAME (2 CALIFORNIA DR, BURLINGAME, CA 94010, (877) 895-2009) WHERE THE MECHANIC STATED THAT A NEW TRANSMISSION WOULD BE $7,000. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WENT TO ANOTHER UNKNOWN DEALER AND WAS INFORMED THAT A COMPUTER UPDATE WAS NEEDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WERE WORKING WITH THE LOCAL DEALER. THE FAILURE MILEAGE WAS 11,800. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT STATED THAT WHILE AT AN INTERSECTION YIELDING THE RIGHT OF WAY TO A PEDESTRIAN. THE VEHICLE BEHIND CRASHED INTO THE REAR OF THE CONTACTS VEHICLE. THE SEAT BELTS FOR THE DRIVER, FRONT PASSENGER AND REAR PASSENGER FAILED TO REMAIN LATCHED DURING THE CRASH. IN ADDITION, NO AIRBAGS DEPLOYED AND THE CONTACT MENTIONED THAT THE ENTIRE REAR SEAT ROW DETACHED CAUSING HER CHILD SEATED IN THE REAR TO COME IN CONTACT WITH THE FRONT DRIVER SIDE SEAT DURING THE CRASH. THE CONTACT AND HER 2 CHILDREN SUSTAINED WHIPLASH INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO A COLLISION CENTER WHERE THE BUMPER WAS REPLACED BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO FOLLOW UP WITH HER INSURANCE COMPANY TO CONTACT THEM. THE FAILURE MILEAGE WAS APPROXIMATELY 10,155.

TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE REVERSING DOWN THE DRIVEWAY, THE VEHICLE STALLED AND BECAME STUCK IN PARK IN THE MIDDLE OF THE ROAD. THE GEAR SHIFTER WOULD NOT MOVE OUT OF THE PARK POSITION. THE CONTACT CALLED THE POLICE AND THEY HAD TO BLOCK THE ROAD. THE CONTACT WAS LATER ABLE TO MOVE THE GEAR SHIFTER OUT OF PARK. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 91,000.

TL* THE CONTACT OWNS A 2013 DODGE DART. AFTER PARKING THE VEHICLE, THE GEAR SHIFTER WOULD NOT SWITCH INTO THE PARK POSITION. UPON INSPECTION, IT WAS DISCOVERED THAT THE SHIFT CABLE DETACHED. AN UNKNOWN DEALER WAS CONTACTED AND STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 67,000.

I RECEIVED A LETTER FOR A SAFETY RECALL MAYBE LAST MONTH BUT IT SAID ON THE LETTER THAT THERE WAS NO REMEDY FOR THE PROBLEM AND THAT I WOULD RECEIVE ANOTHER LETTER WITH INSTRUCTIONS SOON. NEVER GOT THIS LETTER THEN MY BRAKES STARTED MAKING HORRIBLE NOISES SATURDAY JULY 27TH. TOOK MY CAR TO THE MECHANIC AND HE SAID THE CALIPER FOR MY BRAKES BROKE. AND THERE WAS A SAFETY RECALL ON THEM AND ASKED ME WHY I DIDNT GET THEM FIXED. BUT THERE WAS NO WAY TO FIX THEM ACCORDING TO THE LETTER. NOW I CAN'T DRIVE MY CAR WITHOUT PAYING $600 AND DOGE HAS NO WAY TO PROVE THIS WAS PART OF THE SAFETY RECALL ISSUE CAUSE I DONT HAVE THE LETTER ANYMORE

TL* THE CONTACT OWNS A 2013 DODGE DART. WHEN THE VEHICLE WAS STARTED, THE GEAR SHIFTER WOULD NOT MOVE OUT OF PARK AND THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO THOMPSON CHRYSLER DODGE JEEP RAM BALTIMORE (124 NORTH POINT BLVD, BALTIMORE, MD 21224, (410) 690-4214) WHERE IT WAS DETERMINED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000.