2012 Dodge Dart

TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE DRIVING 35 MPH, THE ENGINE STARTED TO REV AND THE RPMS INCREASED. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE FAILED TO MOVE FORWARD. THE CONTACT STATED THAT THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. ON A DIFFERENT OCCASION, THE VEHICLE FAILED TO SHIFT AND OPERATE IN REVERSE. THE VEHICLE WAS TAKEN TO PARKWAY CHRYSLER DODGE JEEP RAM (LOCATED AT 21560 HALL RD, CLINTON TWP, MI 48038, (586) 465-7210), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 117,000.

TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE CONTACT CALLED MARK PORTER CHRYSLER DODGE JEEP RAM (308 E MAIN ST, POMEROY, OH 45769) AND WAS PROVIDED THE SAME INFORMATION. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY VEHICLE HAS HAD AN ACTIVE RECALL THAT I HAVE BEEN CONTACTING THE DEALERSHIP ABOUT FOR MONTHS TO GET REPAIRED AND I WAS CONTINUALLY TOLD THAT I WOULD BE CONTACTED AND I NEVER WAS. TODAY, ON AUGUST 1, 2019 AS I WAS BACKING OUT OF A PARKING SPOT IN A PARKING LOT, MY TRANSMISSION SHIFTER CABLE FAILED AND CAUSED MY CAR TO GET STUCK IN REVERSE AND I WAS NOT ABLE TO SHIFT TO PLACE MY CAR IN DRIVE. I HAD TO REMOVE THE BATTERY CABLES UNDER THE HOOD AND THE GEAR COVER FROM INSIDE THE CAR AND MANUALLY SWITCH MY CAR TO NEUTRAL AND HAVE MY CAR PUSHED HOME. I THEN CALLED MOPAR TO ASK WHAT THE REMEDY WAS FOR FIXING THE RECALL ISSUE AND I WAS INFORMED THAT I WOULD NEED TO PAY OUT OF POCKET TO HAVE MY CAR REPAIRED AND THAT I WOULD LATER GET REIMBURSED. THIS IS NOT POSSIBLE FOR ME NOW DUE TO MY FINANCES AND I WAS UNDER THE IMPRESSION THAT AN ACTIVE RECALL WAS TO BE FIXED FREE OF CHARGE. I'M NOT UNDERSTANDING WHY I WILL NEED TO PAY OUT OF POCKET FOR THIS ISSUE.

TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE DRIVING AT ANY SPEED, THE TRANSMISSION WOULD SLIP INTO NEUTRAL WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER, DISCONNECTED THE BATTERY, RECONNECTED THE BATTERY, RESTARTED THE ENGINE, AND THE VEHICLE DROVE NORMALLY. IN ADDITION, THE CHECK ENGINE AND TRANSMISSION INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE TRANSMISSION WAS MADE BY ALFA ROMEO. THE VEHICLE WAS TAKEN TO ALFA ROMEO BURLINGAME (2 CALIFORNIA DR, BURLINGAME, CA 94010, (877) 895-2009) WHERE THE MECHANIC STATED THAT A NEW TRANSMISSION WOULD BE $7,000. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WENT TO ANOTHER UNKNOWN DEALER AND WAS INFORMED THAT A COMPUTER UPDATE WAS NEEDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WERE WORKING WITH THE LOCAL DEALER. THE FAILURE MILEAGE WAS 11,800. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE REVERSING DOWN THE DRIVEWAY, THE VEHICLE STALLED AND BECAME STUCK IN PARK IN THE MIDDLE OF THE ROAD. THE GEAR SHIFTER WOULD NOT MOVE OUT OF THE PARK POSITION. THE CONTACT CALLED THE POLICE AND THEY HAD TO BLOCK THE ROAD. THE CONTACT WAS LATER ABLE TO MOVE THE GEAR SHIFTER OUT OF PARK. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 91,000.

TL* THE CONTACT OWNS A 2013 DODGE DART. AFTER PARKING THE VEHICLE, THE GEAR SHIFTER WOULD NOT SWITCH INTO THE PARK POSITION. UPON INSPECTION, IT WAS DISCOVERED THAT THE SHIFT CABLE DETACHED. AN UNKNOWN DEALER WAS CONTACTED AND STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 67,000.

TL* THE CONTACT OWNS A 2013 DODGE DART. WHEN THE VEHICLE WAS STARTED, THE GEAR SHIFTER WOULD NOT MOVE OUT OF PARK AND THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO THOMPSON CHRYSLER DODGE JEEP RAM BALTIMORE (124 NORTH POINT BLVD, BALTIMORE, MD 21224, (410) 690-4214) WHERE IT WAS DETERMINED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. VICTORVILLE MOTORS (14617 CIVIC DR, VICTORVILLE, CA 92394, (760) 843-8317) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE MANUFACTURER PROVIDED THE CONTACT WITH CASE NUMBER: 59354283. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.