NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
172 reports12,000 miles · Oct 21, 2011
Service Brakes, HydraulicWheels
WHEN THE VEHICLE HAD ONLY 12000 MILES MY FRONT TIRES WERE COMPLETELY BARE (LIKE RACING SLICKS). WAS TAKEN TO 2 DEALERSHIPS AND THEY LOOKED AT THE VAN AND FOUND NOTHING WRONG THAT WOULD CAUSE THE TIRE WEAR (ALIGNMENT WAS FINE). I FOUGHT AND FOUGHT WITH CHRYSLER TO PAY FOR THEM, WHICH THEY FINALLY DID ABOUT 3 WEEKS AFTER THE PROB…
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WHEN THE VEHICLE HAD ONLY 12000 MILES MY FRONT TIRES WERE COMPLETELY BARE (LIKE RACING SLICKS). WAS TAKEN TO 2 DEALERSHIPS AND THEY LOOKED AT THE VAN AND FOUND NOTHING WRONG THAT WOULD CAUSE THE TIRE WEAR (ALIGNMENT WAS FINE). I FOUGHT AND FOUGHT WITH CHRYSLER TO PAY FOR THEM, WHICH THEY FINALLY DID ABOUT 3 WEEKS AFTER THE PROBLEM WAS ADDRESSED. NOW MY VEHICLE HAS 15000 MILES AND WHILE DRIVING ALL YOU CAN HEAR IS NOISES (ALMOST LIKE ROAD NOISE BUT ITS FROM THE FRONT END). MOST LIKELY, WHEEL BEARINGS, BALL JOINT, TIE RODS ETC. ON 10/21/11, WHILE PULLING OUT OF MY DRIVEWAY LOW AND BEHOLD WHAT DO YOU HERE, NOTHING BUT THE SOUND OF GRINDING BRAKES. NO SIGN OF BRAKE HAVING A ISSUES THE DAY BEFORE WHEN DRIVEN. THIS PARTICULAR VAN THAT I PURCHASED BRAND NEW (WITH 2 MILES ON IT) CLEARLY IS A LEMON AND HAS FAULTY PARTS OR SOMETHING MAJORLY WRONG WITH IT. NONE OF THESE PARTS OF THE VEHICLE SHOULD BE GOING AT THIS AMOUNT OF MILES. AS ALWAYS, CHRYSLER AND ITS' DEALERS SAY THERE IS NOTHING WRONG WITH THE IT. *TR
NHTSA ODI #10432299
640 miles · Oct 7, 2011
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARED AND THE GEAR WAS SHIFTED, THE VEHICLE WOULD EXHIBIT AN ABNORMAL WINDING NOISE FROM THE ENGINE AREA. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER TEST DROVE THE VEHICLE BUT WAS UNABLE TO DUPLICATE THE FA…
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TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARED AND THE GEAR WAS SHIFTED, THE VEHICLE WOULD EXHIBIT AN ABNORMAL WINDING NOISE FROM THE ENGINE AREA. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER TEST DROVE THE VEHICLE BUT WAS UNABLE TO DUPLICATE THE FAILURE OR LOCATE A FAILURE CODE DURING DIAGNOSTIC TESTING. THE DEALER THEN ADVISED THAT THE VEHICLE WAS OPERATING ACCORDING TO THE MANUFACTURER'S SPECIFICATIONS. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 640 AND THE CURRENT MILEAGE WAS 10,800. UPDATED 10/21/11 *BF UPDATED 3/30/12 *CN
NHTSA ODI #10429046
49,000 miles · Sep 29, 2011
Tires
VALVE STEM FAILURE: WHILE REPLACING TIRES, TIRE DEALER REMOVED SCHRADER VALVE FROM INSIDE VALVE STEM AND VALVE STEM CAME APART IN HIS HAND. TOOK WHEEL TO DEALERSHIP AND HAD TPMS REPLACED AT A COST OF $100 (DEDUCTABLE ON EXTENDED WARRANTY). INSTRUCTED DEALER TO REMOVE AND REINSTALL SCHADER VALVES FROM REMAINING THREE WHEELS TO SE…
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VALVE STEM FAILURE: WHILE REPLACING TIRES, TIRE DEALER REMOVED SCHRADER VALVE FROM INSIDE VALVE STEM AND VALVE STEM CAME APART IN HIS HAND. TOOK WHEEL TO DEALERSHIP AND HAD TPMS REPLACED AT A COST OF $100 (DEDUCTABLE ON EXTENDED WARRANTY). INSTRUCTED DEALER TO REMOVE AND REINSTALL SCHADER VALVES FROM REMAINING THREE WHEELS TO SEE IF PROBLEM WOULD REOCCUR... AND DID NOT. I FEEL THAT THE VALVE STEM WAS DEFECTIVE AND DODGE SHOULD PAY FOR REPAIR. *TT
NHTSA ODI #10427870
36,000 miles · Sep 29, 2011
Power Train
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE THE CONTACT WAS SHIFTING FROM REVERSE TO DRIVE, THE CONTACT STATED THAT THE TRANSMISSION GEAR SHIFT ASSEMBLY SEPARATED FROM THE VEHICLE. THE DEALER NOR MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 36,000.
NHTSA ODI #10427852
18,000 miles · Aug 25, 2011
Service Brakes, Electric
I HAVE 2010 DODGE GRAND CARAVAN, THE BRAKES ARE SHOT AT 18,000 MILES. I HAVE NEVER OWED A NEW VEHICLE WHERE THE BRAKES FAILED LIKE THIS. BRAKES SHOULD LAST WAY LONGER THAN THIS. OF COURSE THEY SAY THE WARRANTY IS ONLY TO 12,000 MILES FOR BRAKES, I HAVE NO CHOICE BUT TO PAY, I HAVE TO HAVE BRAKES! WHEN WE GO PICK IT UP I KNOW MY …
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I HAVE 2010 DODGE GRAND CARAVAN, THE BRAKES ARE SHOT AT 18,000 MILES. I HAVE NEVER OWED A NEW VEHICLE WHERE THE BRAKES FAILED LIKE THIS. BRAKES SHOULD LAST WAY LONGER THAN THIS. OF COURSE THEY SAY THE WARRANTY IS ONLY TO 12,000 MILES FOR BRAKES, I HAVE NO CHOICE BUT TO PAY, I HAVE TO HAVE BRAKES! WHEN WE GO PICK IT UP I KNOW MY HUSBAND IS GOING TO CUSS THEM OUT, I SHOULD NOT HAVE TO PAY 300.00 FOR BRAKES ON A CAR JUST OVER 1 YEAR OLD. *TR
NHTSA ODI #10421446
38,000 miles · Aug 3, 2011
Seats
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN XLT. THE CONTACT STATED THAT THE BABY TREND, MODEL#CS31029 SAFETY SEAT WOULD NOT FIT PROPERLY IN THE VEHICLE DUE TO THE DESIGN OF THE SEATS. THE VEHICLE WAS INSPECTED BY AN INSPECTION STATION TECHNICIAN WHO ADVISED HER THAT THE DESIGN OF THE SEATS WERE AT AN ANGLE MAKING IT IMPOSSIBLE FO…
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TL* THE CONTACT OWNS A 2010 DODGE CARAVAN XLT. THE CONTACT STATED THAT THE BABY TREND, MODEL#CS31029 SAFETY SEAT WOULD NOT FIT PROPERLY IN THE VEHICLE DUE TO THE DESIGN OF THE SEATS. THE VEHICLE WAS INSPECTED BY AN INSPECTION STATION TECHNICIAN WHO ADVISED HER THAT THE DESIGN OF THE SEATS WERE AT AN ANGLE MAKING IT IMPOSSIBLE FOR THE SAFETY SEAT TO FIT PROPERLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 38,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10416920
20,212 miles · May 25, 2011
Service Brakes, Hydraulic
MY 2010 DODGE CARAVAN ONLY HAS 20K MILES AND THE BRAKE ROTORS ARE OUT OF ROUND THEY VIBRATE WHEN BRAKING THE DEALER STATED THAT TURNING THE ROTORS WOULD FIX IT BUT THE BRAKE PADS ARE LIKE NEW . I HAVE OWNED LOTS OF VEHICLES OVER THE YEARS AND HAVE GONE 50 TO 70K MILE BEFORE BRAKE SERVICE. I FEEL THAT THIS IS A MANUFACTURING PROB…
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MY 2010 DODGE CARAVAN ONLY HAS 20K MILES AND THE BRAKE ROTORS ARE OUT OF ROUND THEY VIBRATE WHEN BRAKING THE DEALER STATED THAT TURNING THE ROTORS WOULD FIX IT BUT THE BRAKE PADS ARE LIKE NEW . I HAVE OWNED LOTS OF VEHICLES OVER THE YEARS AND HAVE GONE 50 TO 70K MILE BEFORE BRAKE SERVICE. I FEEL THAT THIS IS A MANUFACTURING PROBLEM AND IT SHOULD BE LOOKED INTO. *TR
NHTSA ODI #10402639
4,600 miles · May 13, 2011
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT THEN COASTED TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. THE DEALER WAS THEN CONTACTED AND THEY ADVISED HIM THAT THERE WERE NO RELATED RECALLS ON THE VEHICLE. THE VEHICLE …
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TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT THEN COASTED TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. THE DEALER WAS THEN CONTACTED AND THEY ADVISED HIM THAT THERE WERE NO RELATED RECALLS ON THE VEHICLE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,600. UPDATED 06/24/11 *BF UPDATED 12/19/11
NHTSA ODI #10400794
23,700 miles · Apr 29, 2011
Engine And Engine Cooling
TL*THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING AT ANY SPEED THE INSTRUMENTAL PANEL LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE FAILURE CONTINUED TO OCCUR INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR DIAGNOSTIC TESTING BUT HE WAS UNABLE TO LOCATE A FAILURE CODE. THE DEALER DID NOT REPAIR THE…
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TL*THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING AT ANY SPEED THE INSTRUMENTAL PANEL LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE FAILURE CONTINUED TO OCCUR INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR DIAGNOSTIC TESTING BUT HE WAS UNABLE TO LOCATE A FAILURE CODE. THE DEALER DID NOT REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 23,700 AND THE CURRENT MILEAGE WAS 23, 900.
NHTSA ODI #10398222
5,000 miles · Mar 18, 2011
Unknown Or Other
THE ENGINE ON MY 2010 DODGE CARAVAN SHUTS OFF WHILE I AM DRIVING. IT HAS HAPPENED 4 OR 5 TIMES IN THE LAST 15 MONTHS. I HAVE USUALLY BEEN DRIVING AT A SPEED OF 35-45 MPH. SINCE THE POWER STEERING SHUTS OFF, I CANNOT STEER TO THE SIDE OF THE ROAD. I HAVE TO PUSH THE BRAKED REALLY HARD TO COME TO A COMPLETE STOP AND TURN THE K…
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THE ENGINE ON MY 2010 DODGE CARAVAN SHUTS OFF WHILE I AM DRIVING. IT HAS HAPPENED 4 OR 5 TIMES IN THE LAST 15 MONTHS. I HAVE USUALLY BEEN DRIVING AT A SPEED OF 35-45 MPH. SINCE THE POWER STEERING SHUTS OFF, I CANNOT STEER TO THE SIDE OF THE ROAD. I HAVE TO PUSH THE BRAKED REALLY HARD TO COME TO A COMPLETE STOP AND TURN THE KEY TO THE OFF POSITION. I THEN HAVE TO RESTART THE VEHICLE. I AM VERY CONCERNED ABOUT DRIVING ON THE FREEWAY AND HAVING PASSENGERS IN MY VEHICLE. I HAVE TAKEN IT TO THE DEALER TWICE FOR THIS PROBLEM AND SINCE THEY CANNOT RE-CREATE THE INCIDENT, THEY CANNOT EXPLAIN WHY IT HAPPENS. THERE HAVE BEEN NO MODIFICATIONS OR REPAIR ATTEMPTS MADE. I FOUND A SIMILAR RECALL ONLINE CHRYSLER RECALL NUMBER L02, BUT WHEN I CALLED DODGE/CHRYSLER, I WAS INFORMED THAT MY VEHICLE HAD NOT BEEN RECALLED FOR THIS REASON, ALTHOUGH OTHERS THE SAME YEAR AND MODEL HAVE BEEN RECALLED. I WAS ADVISED BY A PERSON AT DODGE/CHRYSLER TO TAKE MY VEHICLE TO THE DEALERSHIP WITH A COPY OF THIS ARTICLE TO SEE IF THEY CAN FIGURE OUT WHAT THE PROBLEM IS. I AM TAKING THE VEHICLE TOMORROW. *TR
NHTSA ODI #10390561
Official recalls
2Apr 23, 2010
THE BRAUN CORPORATION IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2010 CHRYSLER TOWN & COUNTRY AND DODGE CARAVAN MOBILITY CONVERSIONS WHICH WERE ALTERED BY BRAUN BETWEEN JANUARY 21, 2009 AND MARCH 19, 2010. DURING CONVERSION, THE CHASSIS WAS RAISED AND THE FLOOR WAS LOWERED TO ACCOMMODATE WHEELCHAIR ACCESSIBILITY FEATURES. IN RAISING THE CHASSIS, THE REAR SPRING HATS COME INTO CLOSER PROXIMITY TO THE REAR TIRES. IN ROUGH OR AGGRESSIVE DRIVING SITUATIONS THE TIRES MAY INTERMITTENTLY CONTACT THE REAR SPRING HATS.
Consequence & remedy
Consequence: CONTACT BETWEEN THE TIRE SPRING HAT MAY WEAR A HOLE IN THE TIRE OVER TIME. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL IN THE EVENT OF TIRE PRESSURE LOSS INCREASING THE RISK OF A CRASH.
Remedy: BRAUN WILL NOTIFY OWNERS AND REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 4, 2010. OWNERS MAY CONTACT BRAUN TOLL-FREE AT 1-800-488-0359.
Apr 13, 2010
THE BRAUN CORPORATION IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2010 CHRYSLER TOWN & COUNTRY AND DODGE CARAVAN COMMERCIAL ENTERVANS WHICH WERE ALTERED BY BRAUN BETWEEN JANUARY 21, 2009 AND MARCH 19, 2010. DURING CONVERSION, THE CHASSIS WAS RAISED AND THE FLOOR WAS LOWERED TO ACCOMMODATE WHEELCHAIR ACCESSIBILITY FEATURES. IN RAISING THE CHASSIS, THE FUEL FILL PIPE COMES INTO CLOSER PROXIMITY TO THE LEFT REAR TIRE. IN ROUGH OR AGGRESSIVE DRIVING SITUATIONS, THE TIRE MAY INTERMITTENTLY CONTACT THE FUEL FILL PIPE.
Consequence & remedy
Consequence: CONTACT BETWEEN THE TIRE AND FUEL FILL PIPE MAY WEAR A HOLE IN ONE OR THE OTHER COMPONENTS OVER TIME. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL IN THE EVENT OF TIRE PRESSURE LOSS, OR A VEHICLE FIRE IN THE EVENT THE FUEL PIPE IS COMPROMISED.
Remedy: BRAUN WILL NOTIFY OWNERS AND REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 4, 2010. OWNERS MAY CONTACT BRAUN TOLL-FREE AT 1-800-488-0359.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den