NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
16 reportsClear category filter180,970 miles · Feb 25, 2021
Service BrakesSteeringVehicle Speed Control
STARTED THE VEHICLE ONE MORNING AND DROVE UP TO A STOP SIGN. I WAS IN A CITY STREET MAKING A LEFT TURN. SAW CLEAR FROM BOTH DIRECTIONS OF ANY TRAFFIC.ACCELERATED AND THE BAS,ESP LIGHT, AND TRACTION LIGHT CAME ON. AT THIS POINT THE VEHICLE WANTED TO STALL, LOST POWER, AND STEERING BECAME DIFFICULT. STOPPED THE VEHICLE AND RESTART…
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STARTED THE VEHICLE ONE MORNING AND DROVE UP TO A STOP SIGN. I WAS IN A CITY STREET MAKING A LEFT TURN. SAW CLEAR FROM BOTH DIRECTIONS OF ANY TRAFFIC.ACCELERATED AND THE BAS,ESP LIGHT, AND TRACTION LIGHT CAME ON. AT THIS POINT THE VEHICLE WANTED TO STALL, LOST POWER, AND STEERING BECAME DIFFICULT. STOPPED THE VEHICLE AND RESTARTED THE ENGINE AND ACCELERATED AGAIN TO ABOUT 20 MPH AND THE VEHICLE REPEATED THE STALLING AND HESITATED TO ACCELERATE, ONCE ABOVE 30 MPH ALL LIGHTS CONTINUED ON AND THE VEHICLE KEPT DRIVING ACCORDINGLY. EVERY TIME THE VEHICLE IS STARTED UP AND DROVE FROM THAT DATE OF JAN.26,2021 THE VEHICLE MALFUNCTIONING CONTINUES. I FIND THIS TO BE A SEVERE MECHANICAL PROBLEM AND A DANGER TO ME, MY FAMILY, AND THE PUBLIC.
NHTSA ODI #11397912
175,000 miles · Feb 9, 2019
Electrical SystemEngineService Brakes
TRAVELING 55 DOWN HIGHWAY SUDDENLY BRAKE ENGAGES AND BRAKE CAME UP ON DASH BOARD.BRAKE STAYS ON FOR A MINUTE OR SO THEN NOTICE THAT IT SOUNDS AS IF I AM OVER REVVING ENGINE. WHEN I COULD SAFELY PULL OVER I DID SO PUT IN PARK FOR A MINUTE WENT AGAIN AS SOON AS I REACHED OVER 35 IT STILL SOUNDED AS IF I WAS OVER REVVING ENGINE. WH…
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TRAVELING 55 DOWN HIGHWAY SUDDENLY BRAKE ENGAGES AND BRAKE CAME UP ON DASH BOARD.BRAKE STAYS ON FOR A MINUTE OR SO THEN NOTICE THAT IT SOUNDS AS IF I AM OVER REVVING ENGINE. WHEN I COULD SAFELY PULL OVER I DID SO PUT IN PARK FOR A MINUTE WENT AGAIN AS SOON AS I REACHED OVER 35 IT STILL SOUNDED AS IF I WAS OVER REVVING ENGINE. WHEN I COULD SAFELY PULL OVER AGAIN I SHUT THE VEHICLE OFF AT THIS TIME THE WINDSHIELD WIPERS START GOING AND THE HORN IS SOUNDING OFF. I THEN GOT OUT DISCONNECTED THE BATTERY WAITED FOR 5 MINITES RECONNECTED. I THEN PRECEDED TO GO AGAIN AND STILL SOUNDED AS IF I WAS REVVING ENGINE PUT 4 WAYS ON AND PRECEEDED HOME AT 25 MILES AN HOUR ON A SECONDARY ROAD. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED IT HAS HAPPENED SEVERAL OTHER TIMES WHEN TAKEN IN TO THE DEALER THEY COULD NOT FIND ISSUE THIS WAS WHILE STILL UNDER WARRANTY. NO ONE HAS BEEN ABLE TO FIGURE IT OUT.
NHTSA ODI #11175840
123,000 miles · May 2, 2017
Service Brakes
SPONGY BRAKE PEDAL GOES ALMOST TO THE FLOOR TO STOP THE VEHICLE. I REPLACED MASTER CYLINDER, SAME PROBLEM, REPLACED POWER BOOSTER, SAME PROBLEM. THIS IS A MAJOR DESIGN FLAW WITH THIS VEHICLE WITH MAJOR COMPLAINTS ACROSS THE COUNTRY AND NOTHING HAS BEEN DONE TO DATE BY HNTSA TO MAKE CHRYSLER DODGE FIX THIS MAJOR SAFETY ISSUE WITH…
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SPONGY BRAKE PEDAL GOES ALMOST TO THE FLOOR TO STOP THE VEHICLE. I REPLACED MASTER CYLINDER, SAME PROBLEM, REPLACED POWER BOOSTER, SAME PROBLEM. THIS IS A MAJOR DESIGN FLAW WITH THIS VEHICLE WITH MAJOR COMPLAINTS ACROSS THE COUNTRY AND NOTHING HAS BEEN DONE TO DATE BY HNTSA TO MAKE CHRYSLER DODGE FIX THIS MAJOR SAFETY ISSUE WITH ALL DODGE GRAND CARAVANS.
NHTSA ODI #10983185
75,000 miles · Oct 25, 2016
EngineService Brakes
MY VAN CUTS OFF WHILE DRIVING. ITS VERY DANGEROUS. I'VE ALMOST BEEN REAR ENDED A FEW TIMES. I'VE HAD THE IGNITION CHANGED AS PART OF THE RECALL BUT MY VAN HAS BEEN CUTTING OFF EVERYDAY NOW. THIS HAPPENS MORE WHEN YOU FIRST START DRIVING THE CAR. ABOUT 2 MINUTES AFTER THE VAN HAS BEEN STARTED TO DRIVE. *TR
NHTSA ODI #10918837
76,000 miles · Aug 8, 2016
Electronic Stability Control (esc)Service Brakes
IF VEHICLE IS TURNED LEFT OR RIGHT WHILE UNDER ACCELERATION THEN ESP ACTIVATES THE ABS SYSTEM AND CAUSES FRONT BRAKE CALIPERS TO ACTIVATE IN THE CORRESPONDING TURN AND ABRUPTLY STOPS THE VEHICLE. THIS IS A SAFETY CONCERN AS THIS OCCURS WHEN CROSSING ANOTHER LANES OF ONCOMING TRAFFIC. I FEEL THIS ISSUE CAUSED CAUSED BY THE FAIL…
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IF VEHICLE IS TURNED LEFT OR RIGHT WHILE UNDER ACCELERATION THEN ESP ACTIVATES THE ABS SYSTEM AND CAUSES FRONT BRAKE CALIPERS TO ACTIVATE IN THE CORRESPONDING TURN AND ABRUPTLY STOPS THE VEHICLE. THIS IS A SAFETY CONCERN AS THIS OCCURS WHEN CROSSING ANOTHER LANES OF ONCOMING TRAFFIC. I FEEL THIS ISSUE CAUSED CAUSED BY THE FAILURE OF THE STEERING ANGLE SENSOR WITHIN THE SCCM OF THE VEHICLE.
NHTSA ODI #10893925
Mileage unknown · Aug 12, 2015
Electrical SystemService Brakes
FIRST IS A RECALL---R03 WIRELESS IGNITION-THE DEALERSHIP(BYFORD, DUNCAN, OK) IN JUNE, 2015 ON MY FIRST VISIT THE PART WAS NOT AVAILABLE; AFTER A SECOND VISIT AND TWO PHONE CALLS-"THE PART IS NOT AVAILABLE"; THE LAST PHONE CALL I WAS TOLD TO MAKE AN APPOINTMENT SO THAT "THEY CAN SEE THE VEHICLE AND THEN TRY TO ORDER THE PART". CO…
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FIRST IS A RECALL---R03 WIRELESS IGNITION-THE DEALERSHIP(BYFORD, DUNCAN, OK) IN JUNE, 2015 ON MY FIRST VISIT THE PART WAS NOT AVAILABLE; AFTER A SECOND VISIT AND TWO PHONE CALLS-"THE PART IS NOT AVAILABLE"; THE LAST PHONE CALL I WAS TOLD TO MAKE AN APPOINTMENT SO THAT "THEY CAN SEE THE VEHICLE AND THEN TRY TO ORDER THE PART". CONTACTED THE CHRYSLER GROUP RECALL ASSISTANCE CENTER(ON HOLD 30 MINUTES) AND GAVE THEM INFO; THEY TOOK NAME AND NUMBER SO THEY COULD CONTACT THE DEALERSHIP ABOUT THEIR "RECALL PARTS INVENTORY" 2ND COMPLAINT BRAKES-BOUGHT VEHICLE NEW; HAVE TO REPLACE FRONT BRAKE PADS EVERY 30000 MILES AND REAR BRAKE PADS EVERY 50000 MILES; CHRYSLER RECALL REPLACED THE PADS THE FIRST TIME AT THEIR EXPENSE--PER THEM FAULTY BRAKE PADS NOT CALIPER; LOCAL MECHANIC DOING THE 6 BRAKE JOBS THOUGHT MAYBE A NEW CALIPER REDESIGN WAS THE PROBLEM; CHRYSLER HAS NO FOLLOW UP TO THE INITIAL PROBLEM
NHTSA ODI #10748129
80,000 miles · Jul 14, 2015
Electrical SystemEngineService Brakes
TL* THE CONTACT OWNS A 2008 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT MADE AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. WHIL…
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TL* THE CONTACT OWNS A 2008 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT MADE AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE SEIZED TWICE AND THE STEERING AND BRAKES SEIZED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA ODI #10734009
Mileage unknown · Dec 10, 2014
Service Brakes
TL* THE CONTACT OWNS A 2008 DODGE CARAVAN. WHILE DRIVING 5 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE BRAKES. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNAVAILABLE.
NHTSA ODI #10663300
80,000 miles · Oct 29, 2014
EngineService BrakesCrash
THE VAN ACCELERATED WHEN PULLING INTO AN ANGLED PARKING SPACE AT WALMART, VILLA RICA, GEORGIA AND IMPACTED A PARKED CAR IN THE ADJACENT ROW, CAUSING THAT VEHICLE TO ROLL BACKWARD FOR APPROXIMATELY 20 FEET BEFORE IMPACTING A THIRD CAR. OUR VAN WAS STOPPED IN THE PARKING SPACE PREVIOUSLY OCCUPIED BY THE 2ND VEHICLE. WITNESSES REPO…
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THE VAN ACCELERATED WHEN PULLING INTO AN ANGLED PARKING SPACE AT WALMART, VILLA RICA, GEORGIA AND IMPACTED A PARKED CAR IN THE ADJACENT ROW, CAUSING THAT VEHICLE TO ROLL BACKWARD FOR APPROXIMATELY 20 FEET BEFORE IMPACTING A THIRD CAR. OUR VAN WAS STOPPED IN THE PARKING SPACE PREVIOUSLY OCCUPIED BY THE 2ND VEHICLE. WITNESSES REPORTED HEARING STRANGE NOISES AND SAW THE IMPACT AS IT OCCURRED.NO INJURIES. VEHICLE IS BEING REPAIRED AND WILL BE EXAMINED BY THE REPAIR SHOP TO SEE IF THEY CAN DETERMINE WHAT OCCURRED. *TR
NHTSA ODI #10650990
50,000 miles · Oct 17, 2014
Service Brakes
WHILE ON VACATION TRIP FRONT BRAKES BECAME HOT. STOPPED AND CHECKED, TIRE WAS SO HOT COULD NOT TOUCH. FIRESTONE COMPLETE AUTO CARE MADE REPAIRS ON 6/17/2014 REPLACED (CALIPERS) ROTORS AND PADS. ON 10/10/2014 REAR BRAKES BECAME TOO HOT . DEALER REPAIRED REPLACED CALIPERS AND BRAKE PADS 53,000 MILES. VERY DANGEROUS TIRES BEC…
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WHILE ON VACATION TRIP FRONT BRAKES BECAME HOT. STOPPED AND CHECKED, TIRE WAS SO HOT COULD NOT TOUCH. FIRESTONE COMPLETE AUTO CARE MADE REPAIRS ON 6/17/2014 REPLACED (CALIPERS) ROTORS AND PADS. ON 10/10/2014 REAR BRAKES BECAME TOO HOT . DEALER REPAIRED REPLACED CALIPERS AND BRAKE PADS 53,000 MILES. VERY DANGEROUS TIRES BECAME TOO HOT FIRESTONE $696.85 DEALER $694.07 TOTAL $1390.92. CALLED ON 10/17/2014 TO CHRYSLER LLC CUSTOMER CENTER TALKED TO REP. NO HELP ON CALIPER BRAKE ISSUE. *TR
NHTSA ODI #10648380
NHTSA investigations
1DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den