NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
42 reportsClear category filterMileage unknown · Apr 16, 2015
Air BagsElectrical System
TL* THE CONTACT OWNS A 2008 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF …
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TL* THE CONTACT OWNS A 2008 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10706047
Mileage unknown · Mar 19, 2015
Air BagsElectrical System
TL* THE CONTACT OWNS A 2008 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE VEHICLE WAS UNABLE TO BE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE R…
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TL* THE CONTACT OWNS A 2008 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE VEHICLE WAS UNABLE TO BE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE.
NHTSA ODI #10695476
50,000 miles · Mar 16, 2015
Air BagsElectrical System
TL* THE CONTACT OWNS A 2008 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER SEVERAL ATTEMPTS. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000: (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NE…
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TL* THE CONTACT OWNS A 2008 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER SEVERAL ATTEMPTS. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000: (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
NHTSA ODI #10694619
Mileage unknown · Jan 13, 2015
Air BagsElectrical System
TL* THE CONTACT OWNS A 2008 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWA…
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TL* THE CONTACT OWNS A 2008 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10672168
84,000 miles · Jan 13, 2015
Air BagsPower Train
TL* THE CONTACT OWNS A 2008 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE SPEED REDUCED TO 30 MPH WITHOUT WARNING. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTR…
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TL* THE CONTACT OWNS A 2008 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE SPEED REDUCED TO 30 MPH WITHOUT WARNING. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000. UPDATED 03/02/15*LJ UPDATED 6/10/2015 *JS
NHTSA ODI #10672053
55,000 miles · Jan 5, 2015
Air BagsElectrical System
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE AIR BAGS DISENGAGED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECT…
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TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE AIR BAGS DISENGAGED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. UPDATED 3/24/15*CN UDPATED V03/31/15*JB
NHTSA ODI #10670242
102,000 miles · Dec 4, 2014
Air BagsElectrical SystemCrashInjury
TL* THE CONTACT OWNS A 2008 DODGE CARAVAN. THE CONTACT STATED THAT WHILE STOPPED AT A LIGHT, ANOTHER VEHICLE CRASHED INTO THE REAR OF HER VEHICLE AND HER VEHICLE CRASHED INTO THE REAR OF PRECEDING VEHICLE. THE AIR BAG FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT AND MIDDLE REAR SECOND ROW PASSENGER SUSTAINED BACK INJ…
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TL* THE CONTACT OWNS A 2008 DODGE CARAVAN. THE CONTACT STATED THAT WHILE STOPPED AT A LIGHT, ANOTHER VEHICLE CRASHED INTO THE REAR OF HER VEHICLE AND HER VEHICLE CRASHED INTO THE REAR OF PRECEDING VEHICLE. THE AIR BAG FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT AND MIDDLE REAR SECOND ROW PASSENGER SUSTAINED BACK INJURIES WHICH REQUIRED MEDICAL ATTENTION. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD TRY TO CRANK WITHOUT A KEY IN THE IGNITION AND HAD TO DISCONNECT THE BATTERY TO SHUT OFF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE PART FOR NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM) WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
NHTSA ODI #10662238
78,000 miles · Oct 29, 2014
Air Bags
TL* THE CONTACT OWNS A 2008 DODGE CARAVAN. WHILE PARKED, THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE WINDSHIELD CRACKED DUE TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
NHTSA ODI #10651145
151,000 miles · Sep 25, 2014
Air Bags
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE AT A COMPLETE STOP, THE DRIVER AND PASSENGER SIDE CURTAIN AIR BAGS DEPLOYED INADVERTENTLY. THE MANUFACTURER ARRANGED FOR THE VEHICLE TO BE TOWED AND INSPECTED BY THE DEALER. THE VEHICLE HAS NOT BEEN DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE…
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TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE AT A COMPLETE STOP, THE DRIVER AND PASSENGER SIDE CURTAIN AIR BAGS DEPLOYED INADVERTENTLY. THE MANUFACTURER ARRANGED FOR THE VEHICLE TO BE TOWED AND INSPECTED BY THE DEALER. THE VEHICLE HAS NOT BEEN DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 151,000.
NHTSA ODI #10639103
56,000 miles · May 21, 2012
Air BagsCrash
WE RECEIVED A "RECALL" NOTICE FOR AIR BAG MODULE POSSIBLE MALFUNCTION. WE TOOK THE VEHICLE TO A DEALER WHO INFORMED US THAT THE REPAIR PART WAS NOT AVAILABLE AND ON BACK-ORDER. ONE MONTH LATER OUR VEHICLE WAS INVOLVED IN AN ACCIDENT AND THE AIRBAGS DID NOT DEPLOY. I CONTACTED CHRYSLER, WHO SENT AN INSPECTOR SERVICE TO EXAMINE TH…
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WE RECEIVED A "RECALL" NOTICE FOR AIR BAG MODULE POSSIBLE MALFUNCTION. WE TOOK THE VEHICLE TO A DEALER WHO INFORMED US THAT THE REPAIR PART WAS NOT AVAILABLE AND ON BACK-ORDER. ONE MONTH LATER OUR VEHICLE WAS INVOLVED IN AN ACCIDENT AND THE AIRBAGS DID NOT DEPLOY. I CONTACTED CHRYSLER, WHO SENT AN INSPECTOR SERVICE TO EXAMINE THE VEHICLE. ALL DAMAGE WAS DONE TO THE FRONT PASSENGER SIDE FENDER. I RECEIVED A "FORM LETTER" STATING THAT UPON INSPECTION, THE VEHICLE WAS ALREADY DISASSEMBLED AND NO MANUFACTURING FLAW WAS FOUND. WE RECEIVED NOTICE A FEW DAYS LATER THAT THE PART WAS NOW IN AND AVAILABLE FOR REPAIR. THE LETTER APOLOGIZED FOR ANY INJURIES AND HOPED THAT THE DRIVER WAS WELL ON THE WAY TO RECOVERY. NO INJURIES OCCURRED. THE LETTER WAS FROM THE OFFICE OF "GENERAL COUNSEL" MY GOAL WAS SIMPLY TO MAKE THEM AWARE OF HOW INCREDIBLY STUPID IT IS TO SEND OUT A RECALL NOTICE AND NOT HAVE THE PART AVAILABLE FOR THE NEXT 45 DAYS. THEY SEEMED UNCONCERNED THAT THIS COULD HAVE BEEN A VERY SERIOUS FLAW IN THE AIR BAG DEPLOYMENT SYSTEM. *TT
NHTSA ODI #10459192
NHTSA investigations
1DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
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