NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
555 reports150,000 miles · Sep 27, 2006
Engine And Engine Cooling
DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS IN WET CONDITIONS, THE BATTERY LIGHT ILLUMINATED AND THE STEERING WHEEL LOCKED UP. THE VEHICLE WAS TOWED TO MULTIPLE INDEPENDENT REPAIR SHOPS, WHO DETERMINED THE SERPENTINE BELT SLIPPED OFF AND THE BELT WAS REPLACED. THERE HAD BEEN NO INSPECTIONS INTO WHAT CAUSED THE SERPE…
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DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS IN WET CONDITIONS, THE BATTERY LIGHT ILLUMINATED AND THE STEERING WHEEL LOCKED UP. THE VEHICLE WAS TOWED TO MULTIPLE INDEPENDENT REPAIR SHOPS, WHO DETERMINED THE SERPENTINE BELT SLIPPED OFF AND THE BELT WAS REPLACED. THERE HAD BEEN NO INSPECTIONS INTO WHAT CAUSED THE SERPENTINE BELT TO SLIP OFF.
NHTSA ODI #10169457
80,000 miles · Sep 18, 2006
StructureSuspension
CORROSION ON TOP OF STRUT TOWERS CAUSING STRESS CRACKS. *JB
NHTSA ODI #10168557
58,000 miles · Aug 7, 2006
Service Brakes, Hydraulic
DT*: THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR, AND THE STOPPING DISTANCE WAS EXTENDED. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP, WHERE IT WAS DETERMINED THAT THERE WAS A BRAKE FLUID LEAK. THERE WAS A NHTSA RECALL # 06E022000, PERTAINING TO THE HYDRAULIC SERVICE BRAKE…
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DT*: THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR, AND THE STOPPING DISTANCE WAS EXTENDED. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP, WHERE IT WAS DETERMINED THAT THERE WAS A BRAKE FLUID LEAK. THERE WAS A NHTSA RECALL # 06E022000, PERTAINING TO THE HYDRAULIC SERVICE BRAKES. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
NHTSA ODI #10164694
100,000 miles · Jul 15, 2006
Seats
THE FRONT SEAT RECLINING LEVER HAS BROKEN OFF ON BOTH FRONT SEATS. THIS MAKES IT VERY UNCOMFORTABLE TO SIT FOR ANY LENGTH OF TIME. I WAS TOLD THAT THE SEATS HAD TO BE REPLACED. THIS IS TO EXPENSIVE. *JB
NHTSA ODI #10162455
110,000 miles · Jun 23, 2006
Latches/locks/linkages
DT*: THE CONTACT STATED THAT THE RIGHT HAND SIDE OF THE HATCHBACK LIFTGATE SUPPORT DEVICE FAILED AND CAME CRASHING DOWN SECONDS AFTER THE CONTACT'S PET WAS LET OUT OF THE PARKED VEHICLE. THE VEHICLE WAS NOT EQUIPPED WITH A REMOTE LOCKING DEVICE. THE ALLEGED FAILURE WAS MECHANICAL. THE CONSUMERS HUSBAND DID THE REPAIRS HIMS…
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DT*: THE CONTACT STATED THAT THE RIGHT HAND SIDE OF THE HATCHBACK LIFTGATE SUPPORT DEVICE FAILED AND CAME CRASHING DOWN SECONDS AFTER THE CONTACT'S PET WAS LET OUT OF THE PARKED VEHICLE. THE VEHICLE WAS NOT EQUIPPED WITH A REMOTE LOCKING DEVICE. THE ALLEGED FAILURE WAS MECHANICAL. THE CONSUMERS HUSBAND DID THE REPAIRS HIMSELF. *JB
NHTSA ODI #10160610
41,975 miles · Apr 17, 2006
Suspension
DT*: THE CONTACT STATED DURING NORMAL MAINTENANCE, THE INSIDE OF THE TIRES WERE WORN. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHO DETERMINED THE UPPER AND LOWER BALL JOINTS WERE EXTREMELY WORN AND NEEDED REPLACED.
NHTSA ODI #10155474
80,500 miles · Feb 28, 2006
Power Train
I AM A LICENSED DAY CARE PROVIDER WHO TRANSPORTS SEVERAL SMALL CHILDREN DAILY. MY VEHICLE IS A 2000 DODGE CARAVAN. ON TUESDAY, MY TRANSMISSION FAILED WITHOUT WARNING WHILE I WAS ON THE INTERSTATE WITH FIVE CHILDREN INSIDE. I WAS HORRIFIED. MY TRANSMISSION NEEDS TO BE REPLACED, WHICH WILL COST UPWARDS OF AROUND $2000. I DID RESE…
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I AM A LICENSED DAY CARE PROVIDER WHO TRANSPORTS SEVERAL SMALL CHILDREN DAILY. MY VEHICLE IS A 2000 DODGE CARAVAN. ON TUESDAY, MY TRANSMISSION FAILED WITHOUT WARNING WHILE I WAS ON THE INTERSTATE WITH FIVE CHILDREN INSIDE. I WAS HORRIFIED. MY TRANSMISSION NEEDS TO BE REPLACED, WHICH WILL COST UPWARDS OF AROUND $2000. I DID RESEARCH ON THE INTERNET AND I HAVE DISCOVERED SOME DISTURBING FACTS. CHRYSLER VANS FROM 1998-2002 HAVE A REPUTATION OF HAVING THIS TYPE OF FAILURE HAPPEN. THE CAUSE IS A DIFFERENTIAL PIN THAT SHOOTS THROUGH THE CASING OF THE TRANSMISSION. THERE IS NOTHING THE CONSUMER CAN DO TO PREVENT THIS. NEWER MODELS OF THE CARAVAN 2003 AND LATER HAVE THE SAME TRANSMISSIONS BUT THEY NOW HAVE METAL PLATES INSTALLED WHICH KEEP THE PINS FROM BREAKING THROUGH THE CASING. I TRIED TO GET ASSISTANCE FROM CHRSYLER DIRECTLY, BUT ACCORDING TO THEIR CUSTOMER SERVICE DEPARTMENT, THERE HAS BEEN NO PROBLEM WITH THESE TRANSMISSIONS. I ASKED THEM WHY THEN WERE THERE SEVERAL STORIES ON THE INTERNET OF CUSTOMERS HAVING THE SAME PROBLEM THAT I JUST EXPERIENCED. THEY REPLIED THAT THERE IS NOTHING THEY CAN DO TO HELP ME. MY TRANSMISSION DID NOT WEAR OUT, IT FAILED. THE DIFFERENTIAL PINS SHOT OUT AND BROKE THE TRANSMISSION CASING. IF YOU CALL LOCALLY OR ACROSS THE COUNTRY AND TRY TO LOCATE A USED TRANSMISSION FOR 1998-2002 CHRYSLER VANS YOU WILL DISCOVER THAT THE MAJORITY HAVE THE BROKEN CASES CAUSED BY THE DIFFERENTIAL PINS. THUS, THEY RECOMMEND REPLACING WITH A NEW TRANSMISSION THAT HAS THE CORRECTED PLATES INSIDE. I ALSO DISCOVERED THAT AT LITHIA DODGE, THEY HAVE ON AN AVERAGE 2 OR MORE OF THESE VANS COMING IN WITH THE SAME DEFECT. THEY CHARGE THE CUSTOMER TO REPLACE A TRANSMISSION THAT THEY KNOW HAS A DEFECT, YET THEY DO NOT TAKE RESPONSIBILITY FOR IT. THERE ARE MILLIONS OF CHRYSLER'S ON THE ROAD. IT IS A SAFETY HAZARD TO HAVE THESE VEHICLES ON THE ROAD THAT CAN FAIL WITHOUT ANY PRIOR NOTICE. *JB
NHTSA ODI #10151489
163,000 miles · Jan 30, 2006
Electrical System
DT*: THE CONTACT STATED WHILE DRIVING 55MPH THE CHECK BATTERY LIGHT ILLUMINATED. THE LIGHT ILLUMINATED FOR TEN MINUTES, AND THEN THE ENGINE STALLED. THE VEHICLE WAS PULLED OFF THE SIDE OF THE ROAD WITHOUT INCIDENT. A NEW BATTERY WAS INSTALLED; IT STAYED CHARGED FOR TWO DAYS THEN FAILED. THE VEHICLE HAS NOT BEEN INSPECTED BY …
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DT*: THE CONTACT STATED WHILE DRIVING 55MPH THE CHECK BATTERY LIGHT ILLUMINATED. THE LIGHT ILLUMINATED FOR TEN MINUTES, AND THEN THE ENGINE STALLED. THE VEHICLE WAS PULLED OFF THE SIDE OF THE ROAD WITHOUT INCIDENT. A NEW BATTERY WAS INSTALLED; IT STAYED CHARGED FOR TWO DAYS THEN FAILED. THE VEHICLE HAS NOT BEEN INSPECTED BY THE DEALERSHIP, BUT THE CONTACT STATED THE ALTERNATOR CAUSED THE BATTERIES TO FAIL.
NHTSA ODI #10149074
106,584 miles · Dec 21, 2005
Suspension
DT: THE CONTACT STATED WHILE GETTING AN OIL CHANGE HE WAS INFORMED THAT THE DRIVER'S SIDE STRUT TOWER SUPPORT WAS RUSTED AND CRACKED. THE MANUFACTURER OFFERED NO FREE REMEDY. NO REPAIRS HAVE BEEN PERFORMED. *AK UPDATED 01/11/06. *JB
NHTSA ODI #10145830
Mileage unknown · Dec 12, 2005
Service Brakes, Hydraulic
LTR RE 1999 DODGE CARAVAN , PLYMOUTH VOYAGER, AND CHRYSLER MIN-VANS DEFECTIVE METAL BRAKE LINES, REQUEST A DEFECT INVESTIGATION, S10/CMBK-051208-005. *TS ALL OF THE CORROSION OCCURRED NEXT TO THE WELDED STAINLESS STEEL FLEX SEGMENT. *NM
NHTSA ODI #10145354
Official recalls
5Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Mar 8, 2002
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Apr 11, 2001
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
May 6, 1999
VEHICLE DESCRIPTION: MINI VANS BUILT FOR FLEET SALES ONLY. THE HEADLAMP MODULE DOES NOT IDENTIFY THE PARK LAMP AS "DRL" AS REQUIREMENT OF FMVSS 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Consequence & remedy
Consequence: THESE VEHICLES DO NOT COMPLY WITH REQUIREMENTS OF FMVSS NO. 108.
Remedy: ALL FLEET OWNERS/OPERATORS WILL BE MAILED NON-REMOVABLE DECALS WITH THE REQUIRED "DRL" LETTERS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
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