I OWN A 1998 DODGE CARAVAN 3.3L AND LESS THAN 55,000 MILES, THE TENSIONER PULLEY WENT OUT OF ALIGNMENT, THE BOLT HOLDING THE TENSIONER IN PLACE WAS SHEARED IN HALF, THE BELT FELL OFF, AND THE STEERING LOCKED UP IMMEDIATELY. THANK GOD THIS HAPPEN IN THE SHOPPING MALL PARKING LOT AND NOT ON FREEWAY, THE VAN BE IMPOSSIBLE TO CONT…
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I OWN A 1998 DODGE CARAVAN 3.3L AND LESS THAN 55,000 MILES, THE TENSIONER PULLEY WENT OUT OF ALIGNMENT, THE BOLT HOLDING THE TENSIONER IN PLACE WAS SHEARED IN HALF, THE BELT FELL OFF, AND THE STEERING LOCKED UP IMMEDIATELY. THANK GOD THIS HAPPEN IN THE SHOPPING MALL PARKING LOT AND NOT ON FREEWAY, THE VAN BE IMPOSSIBLE TO CONTROL! HAVE THE VAN TOWED TO C&M AUTO SERVICE, HAVE THE SERPENTINE BELT, THE SERPENTINE BELT TENSIONER REPLACED AND RE-ALIGN THE TENSIONER. THE BELT/PULLEY DESIGN ON THIS VAN IS FLAWED AND A MAJOR SAFETY HAZARD! IN BRAZIL, CHRYSLER DID A RECALL BACK IN 2000 - DUE TO SEVERAL ISSUES RELATED TO BELT/PULLEY SYSTEM ON THE CARAVAN AND GRAND CARAVAN MODELS.*AK
NHTSA ODI #10100917
Mileage unknown · Jun 20, 2003
Structure
CONSUMER STATES THAT THE LIFTGATE BROKE OFF TWICE WHEN CONSUMER OPENED UP LIFTGATE. DEALER NOTIFIED.*AK
NHTSA ODI #10024558
Mileage unknown · May 28, 2003
Structure
VEHICLE'S SUB FRAME CRACKED WHICH CAUSED BRAKES TO HAVE AN EXTENDED STOPPING DISTANCE. *TT
NHTSA ODI #10021748
Mileage unknown · Feb 27, 2003
Structure
THE FRONT DOORS WERE TOO HARD TO OPEN AND CLOSE. *JB
NHTSA ODI #10009522
Mileage unknown · Jun 13, 2002
Structure
AFTER GETTING INTO VEHICLE AND LOCKING DRIVER AND PASSENGER POWER DOORS, CONSUMER WAS UNABLE TO UNLOCK MANUALLY. CONTACTED DEALER.*AK CONSUMER STATED THE DOORS WILL ONLY UNLOCK AND LOCK ELECTRONICALLY, ONCE THE DOORS LOCK WHILE DRIVING, CONSUMER CAN NOT OPEN DOORS WITH HER HANDS OR MANUALLY LIFT UP THE LOCKS, DOORS WILL NOT UN…
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AFTER GETTING INTO VEHICLE AND LOCKING DRIVER AND PASSENGER POWER DOORS, CONSUMER WAS UNABLE TO UNLOCK MANUALLY. CONTACTED DEALER.*AK CONSUMER STATED THE DOORS WILL ONLY UNLOCK AND LOCK ELECTRONICALLY, ONCE THE DOORS LOCK WHILE DRIVING, CONSUMER CAN NOT OPEN DOORS WITH HER HANDS OR MANUALLY LIFT UP THE LOCKS, DOORS WILL NOT UNLOCK WITH KEYS.*JB
NHTSA ODI #8011769
Mileage unknown · May 16, 2002
Structure
CONSUMER STATES THE SCREWS THAT HOLD UP THE TAILGATE HAS CRACK.*JB DEALER REPLACED RIGHT AND LEFT REAR HATCH SUPPORT RODS AND BOTH REAR HATCH STRUTS. *TT
NHTSA ODI #8010021
Mileage unknown · Mar 4, 2002
Structure
THERE IS A LEAK UNDER VEHICLE. DRIVER IS CONCERNED THAT THIS MAY CAUSE A FIRE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
NHTSA ODI #8004924
Mileage unknown · Oct 28, 2000
StructureFireInjury
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
NHTSA ODI #735331
Mileage unknown · Mar 6, 2000
Structure
DOOR LOCKS NOT FUNCTIONAL. ONE FELL INSIDE DOOR PANEL. THE OTHER JAMMED. *AK
NHTSA ODI #719773
Mileage unknown · Oct 25, 1999
Structure
SYMPTOMS OF ALL 3 SEPARATE OCCURENCES ARE THE SAME. FOR NO APPARENT REASON THE DOOR WILL REMAIN LOCKED AND WILL NOT OPEN WITH A REMOTE ENTRY SYSTEM , WITH A KEY OR MANUALLY FROM INSIDE THE CAR. THE MANUAL LOCKING MECHANISM ON THE INSIDE IS PHYSICALLY JAMMED AND WILL NOT RESPOND TO AN UNLOCKING ACTION OF ANY FORCE. IT OCCURED T…
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SYMPTOMS OF ALL 3 SEPARATE OCCURENCES ARE THE SAME. FOR NO APPARENT REASON THE DOOR WILL REMAIN LOCKED AND WILL NOT OPEN WITH A REMOTE ENTRY SYSTEM , WITH A KEY OR MANUALLY FROM INSIDE THE CAR. THE MANUAL LOCKING MECHANISM ON THE INSIDE IS PHYSICALLY JAMMED AND WILL NOT RESPOND TO AN UNLOCKING ACTION OF ANY FORCE. IT OCCURED TO THE DRIVERS SIDE DOOR FIRST AROUND JUNE '99, THE PASSENGER SIDE FRONT DOOR AROUND AUGUST '99 AND TODAY THE PASSENGERS SIDE CARGO DOOR. WHEN IT HAPPENED THE FIRST TIME IN JUNE I WAS UNABLE TO OBTAIN AN APPOINTMENT WITHIN A REASONABLE TIME (WAS TOLD THEY NO LONGER TAKE APPTS. AND IT'S FIRST COME, FIRST SERVE, MAY TAKE ONE TO THREE DAYS). FOR THAT REASON I TOOK A CRACK AT IT MYSELF BY REMOVING THE PART OF THE INNER DOOR PANEL THAT WAS ACCESIBLE AND AWKWARDLY INSPECTED THE MECHANISM WITH A FLASHLIGHT AND DENTAL MIRROR. IF I REMEMBER CORRECTLY THERE ARE 2 SOLENOIDS AND I COULD FEEL BOTH OF THEM ENERGIZE WHEN I OPERATED THE DOOR MOUNTED LOCK/UNLOCK SWITCH ALTHOUGH NEITHER ONE CREATED ANY KIND OF LINKAGE MOVEMENT. AFTER MASSAGING THE LINKAGES AND LEVERS BLINDLY FOR APPROX. 2 HRS. THE DOOR FINALLY UNLOCKED (REASON UNKNOWN). WHEN THE FRONT PASSENGER DOOR PRESENTED THE SAME SYMPTOMS (NOTICED BY PRIMARY DRIVER ("THE WIFE") ), IT RESOLVED ITSELF BY THE END OF THE DAY AFTER SEVERAL TRIPS AROUND TOWN AND B4 I COULD CHECK IT OUT. FINALLY, THIS MORNING THE PASS. SIDE CARGO DOOR DECIDED IT WAS IT'S TURN AND CURRENTLY REMAINS IN THIS STATE. I CALLED THE DEALER TONIGHT AND THEY SAID THEY COULD LOOK AT IT IN THE MORNING SO I BEGRUDGINGLY WILL NOT TOUCH IT. THIS IRKS ME FOR 2 REASONS, ONE IS THAT THEY WILL HAVE A MUCH MORE UNOBSTRUCTED INSPECTION BECAUSE OF THE LARGE OPEN AREA AROUND THE DOOR AND SECONDLY, I KNOW I COULD PROBABLY FIGURE THIS OUT IN LESS TIME WITH A MORE CONCRETE ANSWER THAN I SUSPECT I'LL BE GIVEN. ADDITIONAL INFO THAT MAY BE OF IMPORTANCE AND ALWAYS A POSSIBILITY IS AN AFTER MARKET REMOTE STARTING MODULE THAT IS OPERATED FROM A REMOTE
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT WEBBING WAS INCORRECTLY ROUTED AROUND THE METAL REINFORCEMENT BAR ON THESE SEATS.
Consequence & remedy
Consequence: THE CHILD SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED IN THE EVENT OF A COLLISION.
Remedy: DEALERS WILL INSPECT THE ROUTING OF THE SHOULDER BELT WEBBING AND ANY FOUND INCORRECT WILL BE PROPERLY ROUTED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7
EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
PE02004 · Rear Seat Belt Malfunction
Opened Jan 16, 2002 · Closed Mar 11, 2002
Status: closed (inferred from source dates) · Seat Belts:rear/other
THIS INVESTIGATION WAS OPENED JANUARY 16, 2002, BASED ON SEVEN REPORTS ALLEGING THE THIRD ROW SEAT BELT RETRACTORS FAILED ON CERTAIN 1997 AND 1998 MODEL YEAR CARAVAN AND VOYAGER VEHICLES.THE REPORTS INDICATED A TAR LIKE SUBSTANCE ENTERED THE RETRACTOR MECHANISM, THUS CAUSING THE RETRACTOR TO JAM OR BIND.IN THIS CONDITION THE SEAT BELT IS RENDERED INOPERABLE, AS THE WEBBING CANNOT RETRACT OR BE WITHDRAWN FROM THE RETRACTORS FOR USE.RECALL SCOPE:THE AFFECTED VEHICLES ARE 1997 THROUGH 1999 DODGE CARAVAN, PLYMOUTH VOYAGER, AND CHRYSLER TOWN & CONTRY BUILT ON A SHORT WHEEL BASE CHASSIS.THE INCLUSIVE DATES OF PRODUCTION ARE JUNE 1996 THROUGH OCTOBER 31, 1999.RECALL REMEDY: DAIMLERCHRYSLER DEALERS WILL REPLACE THE MASTIC SOUND BARRIER PATCHES WITH FOAM BLOCKERS, AS WELL AS, INSPECT AND REPLACE ALL THIRD ROW REAR SEAT BELT ASSEMBLIES CONTAMINATED BY THE MASTIC PATCH.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
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