NHTSA owner reports · September 18, 2026 snapshot.
Engine And Engine Cooling complaints
135 reportsClear category filter35,000 miles · Dec 7, 2003
Engine And Engine Cooling
PURCHASED A USED DODGE CARAVAN ON 8-19-02 WITH 28,000 MILES SHOWING ON THE METER. IT NOW HAS 35,000 MILES ON IT AND THE HEAD GASKET IS LEAKING OIL DOWN THE BACK OF THE ENGINE AND ON TO THE GROUND. DEALER SAYS THEY WILL NOT REPAIR IT UNLESS I PAY FOR IT. SEEMS LIKE A VERY COSTLY REPAIR ON A VAN WITH THIS FEW MILES ON IT. THIS WI…
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PURCHASED A USED DODGE CARAVAN ON 8-19-02 WITH 28,000 MILES SHOWING ON THE METER. IT NOW HAS 35,000 MILES ON IT AND THE HEAD GASKET IS LEAKING OIL DOWN THE BACK OF THE ENGINE AND ON TO THE GROUND. DEALER SAYS THEY WILL NOT REPAIR IT UNLESS I PAY FOR IT. SEEMS LIKE A VERY COSTLY REPAIR ON A VAN WITH THIS FEW MILES ON IT. THIS WILL BE THE LAST CHRYSLER PRODUCT I WILL PURCHASE. *LA
NHTSA ODI #10049382
Mileage unknown · Nov 5, 2003
Engine And Engine CoolingEquipment
AIR CONDITIONER EVAPORATOR FAILED TWICE WITHIN A TWO YEAR PERIOD. ALSO, SERPENTINE BELT WAS REPLACED 6 TIMES. WHEN THE SERPENTINE BELT FAILED VEHICLE HAD NO POWER STEERING OR POWER BRAKES. *AK
NHTSA ODI #10046425
Mileage unknown · Nov 2, 2003
Engine And Engine CoolingEquipment
I'VE GONE THROUGH 5 BELTS IN THE PAST YEAR. MY A/C JUST WENT OUT AGAIN. I HAD THE EVAPORATER COIL REPLACED JUST AFTER MY 3 YEAR WARRANTY GAVE OUT 2 YEARS AGO. MY VAN ONLY HAS 58,000 MILES ON IT AND I BOUGHT IT NEW IN OCT.97. I WILL NEVER BUY A DODGE AGAIN. I'VE NEVER FELT SO UNSAFE IN A VEHICLE AS I DO IN MY VAN. *LA
NHTSA ODI #10045269
3,000 miles · Oct 24, 2003
Engine And Engine Cooling
THE VEHICLE STALLED, WHICH WAS CAUSED BY THE SERPENTINE BELT FALLING OFF. THE BELT WAS REPLACED, HOWEVER THE PROBLEM RECURRED. *JB
NHTSA ODI #10044699
6,400 miles · Sep 24, 2003
Engine And Engine Cooling
WHILE DRIVING AT VARIOUS SPEEDS AND WITHOUT WARNING HEAD GASKET BLEW, CAUSING ANTI FREEZE TO LEAK. HAD NOTIFIED THE DEALERSHIP, BUT THE PROBLEM HAD NOT BEEN RESOLVED. *AK
NHTSA ODI #10040535
Mileage unknown · Sep 4, 2003
Engine And Engine CoolingVehicle Speed Control
WHILE DRIVING AT 45 MPH CRUISE CONTROL SENSOR LIGHT BLINKED, THEN ENGINE STALLED. *AK
NHTSA ODI #10038198
63,000 miles · Aug 17, 2003
Engine And Engine CoolingPower TrainSuspension
ON MY WAY HOME FROM THE DEALERSHIP I HEARD A NOISE IN THE FRONT END WHEN I ARRIVED HOME I CALLED A MECHANIC THE NEXT DAY. HE LOOKED AT MY VAN ON THAT MONDAY TO FIND THE STABILIZER BAR BROKE AND ZIPPITY STRIP TO THE STRUT WHICH WAS ALSO BAD. THE DEALER LET ME DRIVE 180 MILES WITH MY SON IN THE VEHICLE, AND THE FRONT END WAS LIKE …
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ON MY WAY HOME FROM THE DEALERSHIP I HEARD A NOISE IN THE FRONT END WHEN I ARRIVED HOME I CALLED A MECHANIC THE NEXT DAY. HE LOOKED AT MY VAN ON THAT MONDAY TO FIND THE STABILIZER BAR BROKE AND ZIPPITY STRIP TO THE STRUT WHICH WAS ALSO BAD. THE DEALER LET ME DRIVE 180 MILES WITH MY SON IN THE VEHICLE, AND THE FRONT END WAS LIKE THIS. THE FOLLOWING WEEK I WAS DRIVING DOWN THE ROAD AND WHITE SMOKE STARTED TO COME FROM THE VENTS SO I RETURNED TO THE MECHANIC AND PAID $105.00 TO HAVE FREON WITH DYE RAN THROUGH MY SYSTEM TO FIND THE EVAPORATOR WAS BAD AND NEEDED REPLACED, WHICH WOULD COST AT LEAST $860.00. THEN AT 36 DAYS OF OWNERSHIP AND ONLY 64000 MILES THE CONSTANT VELOCITY JOINT IS BAD AND A NEW TRANSAXLE IS GOING TO HAVE TO BE PUT IN THIS WEEK. I HAVE CALLED THE DEALERSHIP WHERE IT WAS PURCHASED AND ALL THEY CAN SAY IS WERE SORRY WE GOT THE VEHICLE IN 2 DAYS PRIOR TO MY PURCHASE AND WAS NEVER INSPECTED, THERE MONEY WAS MORE IMPORTANT THAN ME AND MY SON. I THEN CALLED THE DAIMLER CHRYSLER CORPORATION WHERE THEY WERE RUDE AND SAID THERE IS NO RECALLS ON YOUR VEHICLE THERES NOTHING WE CAN DO FOR YOU. I KNOW FROM SOME RESEARCH THERE HAS BEEN A BIG PROBLEM WITH THE EVAPORATORS ON CHRYSLER PRODUCTS. PLEASE HELP ME I DO NOT KNOW WHAT ELSE TO DO. THIS IS THE VAN I WILL BE DRIVING MY TWO SONS TO SCHOOL IN, I STARTING TO WONDER HOW SAFE WE WILL BE. *AK
NHTSA ODI #10032989
Mileage unknown · Aug 12, 2003
Engine And Engine Cooling
I HAVE A 1998 CARAVAN THAT THE TRANS COOLER FAILED AND FILLED THE ENGINE WITH TRANSMISSION FLUID, AND THE TRANSMISSION WITH COOLANT, NOT ABLE TO DRIVE VEHICLE. *AK
NHTSA ODI #10032694
Mileage unknown · Jul 24, 2003
Engine And Engine Cooling
CONSUMER STATES WHILE TRAVELING AT HIGHWAY SPEED VEHICLE SUDDENLY STARTED TO MAKE A WEIRD NOISE. CONSUMER PULLED OVER, POPPED THE HOOD, AND NOTICED THAT ONE OF THE BELTS IN THE ENGINE COMPARTMENT HAD SHREDDED. CAUSE UNKNOWN. *AK
NHTSA ODI #10030095
Mileage unknown · Jul 14, 2003
Engine And Engine Cooling
DEALER HAS REPLACED 3 TIMES THE SERPENTINE BELT SINCE 2001. CONSUMER STATED DEALER MENTIONED IT WAS NORMAL. *AK
NHTSA ODI #10027219
Official recalls
5Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Nov 7, 2002
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Mar 8, 2002
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 15, 1997
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT WEBBING WAS INCORRECTLY ROUTED AROUND THE METAL REINFORCEMENT BAR ON THESE SEATS.
Consequence & remedy
Consequence: THE CHILD SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED IN THE EVENT OF A COLLISION.
Remedy: DEALERS WILL INSPECT THE ROUTING OF THE SHOULDER BELT WEBBING AND ANY FOUND INCORRECT WILL BE PROPERLY ROUTED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
PE02004 · Rear Seat Belt Malfunction
Opened Jan 16, 2002 · Closed Mar 11, 2002
Status: closed (inferred from source dates) · Seat Belts:rear/other
THIS INVESTIGATION WAS OPENED JANUARY 16, 2002, BASED ON SEVEN REPORTS ALLEGING THE THIRD ROW SEAT BELT RETRACTORS FAILED ON CERTAIN 1997 AND 1998 MODEL YEAR CARAVAN AND VOYAGER VEHICLES.THE REPORTS INDICATED A TAR LIKE SUBSTANCE ENTERED THE RETRACTOR MECHANISM, THUS CAUSING THE RETRACTOR TO JAM OR BIND.IN THIS CONDITION THE SEAT BELT IS RENDERED INOPERABLE, AS THE WEBBING CANNOT RETRACT OR BE WITHDRAWN FROM THE RETRACTORS FOR USE.RECALL SCOPE:THE AFFECTED VEHICLES ARE 1997 THROUGH 1999 DODGE CARAVAN, PLYMOUTH VOYAGER, AND CHRYSLER TOWN & CONTRY BUILT ON A SHORT WHEEL BASE CHASSIS.THE INCLUSIVE DATES OF PRODUCTION ARE JUNE 1996 THROUGH OCTOBER 31, 1999.RECALL REMEDY: DAIMLERCHRYSLER DEALERS WILL REPLACE THE MASTIC SOUND BARRIER PATCHES WITH FOAM BLOCKERS, AS WELL AS, INSPECT AND REPLACE ALL THIRD ROW REAR SEAT BELT ASSEMBLIES CONTAMINATED BY THE MASTIC PATCH.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
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