2009 Dodge Caliber

MY NAME IS [XXX] & MY WIFE WAS DRIVING DOWN THE ROAD AT ABOUT 55 MILES PER HOUR & THE STEERING WHEEL LOST CONTROL PULLING THE VEHICLE TO ON COMING TRAFFIC! SHE NEARLY MISS THE VEHICLE AND GOT CONTROL OF THE VEHICLE. SHE WAS NEAR THE PLACE WHERE WE TAKE OUR VEHICLES TO GET REPAIRED,SO SHE HAD IT TOWED THERE. ) THE MECHANIC CHECKED IT OUT AND SAID THE ENGINE CRADLE RUSTED OUT ON THE DRIVER SIDE AND BROKE THRU. THE TIRES WERE CHOPPED UP ON BOTH SIDES FROM CUTTING IN TO THE FRONT END ALSO. THE VEHICLE IS ONLY A 2009 .I CALLED CHRYSLER COMPLAINT DEPT.AND SHE SAID THAT THEY COULDN'T DO ANY THING ABOUT IT BECAUSE THERE WAS NO RECALL FOR THE DODGE CALIBER 2009 MODELS(ONLY ON THE 2005 CALIBER MODELS) SHE ALSO SAID THAT SHE BOUGHT THE SAME TYPE OF (USED )CALIPER AND HER DAD LOOKED AT IT AND SAID THE ENGINE CRADLE WAS RUSTING OUT . SO SHE SOLD IT.! MY WIFE COULD OF GOTTEN IN A HEAD ON ACCIDENT BECAUSE OF THIS! WE TAKE A LOT OF PRIDE IN OUR VEHICLES & KEEP UP ON THE REGULAR MAINTENANCE.WE ALSO HAVE ALL THE RECORDS ON EVERYTHING THAT WE HAD DONE WITH THE VEHICLE. A PERSON CALLED TO ASK US ABOUT THE COMPLAINT AND WE COULD TALK TO HER AT THAT TIME BECAUSE MY WIFE WAS WORKING AT THAT TIME SO THE PERSON SAID THEY WOULD CALL BACK BUT WE HAVEN'T HEARD FROM THEM IN ABOUT A WEEK. PLEASE CALL US ABOUT THIS AT . [XXX] THE CAR IS REPAIRED AND WE HAVE THE BILL AND THE RUSTED OUT ENGINE CRADLE IF YOU NEED A PICTURE OF IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR