1998 Dodge Avenger

TL*THE CONTACT OWNS A 1998 DODGE AVENGER. THE CONTACT STATED THAT SINCE 2010, BOTH LOWER BALL JOINTS FAILED. THE CONTACT WAS DRIVING 35 MPH WHEN THE DRIVER SIDE BALL JOINT FAILED AND THE TIRE BEGAN TO LEAN. AFTER HAVING THE DRIVER SIDE REPAIRED, THE PASSENGER SIDE FAILED WHEN THE CONTACT WAS DRIVING 45 MPH, CAUSING THE CONTACT TO SPIN AROUND AND END UP FACING ONCOMING TRAFFIC. THE CONTACT REFERENCED RECALL 00V421002 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT) BUT HAD NEVER BEEN NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 140,000.

TL*THE CONTACT OWNS A 1998 DODGE AVENGER. WHILE THE CONTACT WAS DRIVING 55 MPH THE VEHICLE HIT A BUMP CAUSING THE LOWER CONTROL ARM TO SNAP AND THE SUSPENSION TO HIT THE TIRE AND THE FENDER. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR WAS IT REPAIRED. THE FAILURE MILEAGE WAS 114,000. UPDATED 01/14/11*LJ

TL* THE CONTACT OWNS A 1998 DODGE AVENGER. WHILE DRIVING APPROXIMATELY 70 MPH ON NORMAL ROAD CONDITIONS, THE ENGINE STALLED WITHOUT WARNING. HE WAS ABLE TO COAST ONTO THE EMERGENCY LANE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. IN ADDITION, BOTH FRONT TIRES REQUIRED THREE REPLACEMENTS AS A RESULT OF A DEFECTIVE LOWER BALL JOINT. ALTHOUGH THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 00V421002 (SUSPENSION, FRONT CONTROL ARM, LOWER BALL JOINT), THE DEALER STATED THAT THE RECALL REPAIR WAS PREVIOUSLY PERFORMED ON THE VEHICLE. THE MANUFACTURER WOULD NOT OFFER ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS 86,000 AND THE CURRENT MILEAGE WAS UNKNOWN.

I WAS DRIVING ON THE HIGHWAY WHEN ALL OF A SUDDEN IT FELT LIKE I HAD A BLOWOUT. I BEGAN TO SLOW DOWN AND PULL OVER AND FRONT DRIVER SIDE TIRE BROKE. I SKIDDED TO A STOP ON THE SIDE OF THE ROAD. I GOT OUT OF THE CAR, LOOKED AT THE WHEEL, AND IT WAS FACING TOWARD THE SKY. LUCKY FOR ME THIS HAPPENED ON A SUNDAY MORNING WITH VERY LIMITED TRAFFIC, OR IT COULD HAVE BE FATAL. I HAD THE CAR TOWED TO A SHOP, AND THEY SAID THE BALL JOINT AND AXLE BROKE, THE FRONT TIRES WERE RUINED, AND THE DRIVER'S SIDE WHEEL NEEDED TO BE REPLACED. THE TOTAL COST OF REPAIRS WAS ABOUT $1500. THE SHOP REPLACED THE BALL JOINT AND AXLE, AND WERE NOW IN THE PROCESS OF FINDING A WHEEL FOR ME. I AM NOT SURE IF THE OLD PART WAS AVAILABLE OR NOT. SOMEONE INFORMED ME THAT THERE WAS A RECALL ON THESE BALL JOINTS, SO I CALLED THE DEALERSHIP TO ASK THEM ABOUT MY CAR, AND THEY INFORMED ME THAT A DEALERSHIP HAD CORRECTED THE RECALLED BALL JOINT ON FEBRUARY 20, 2002. HOWEVER, IT WAS NOT EASY TO BELIEVE THAT IF THEY HAD FIXED IT CORRECTLY ONLY FIVE YEARS AGO THAT IT WOULD HAVE BROKEN IN SUCH A MANNER. *AK

DT: THE CONTACT RECEIVED RECALL 00V421002 FIVE YEARS AGO. WHEN SHE TOOK THE VEHICLE TO THE DEALERSHIP THEY STATED THERE WAS NOTHING WRONG WITH THE BALL JOINTS. THE BALL JOINTS WERE MAKING AN INTERMITTENT CLUNG AT THAT TIME. THE PROBLEM GOT PROGRESSIVELY WORSE. THE CONTACT STATES IT SOUNDED LIKE THE WHEEL WAS GOING TO FALL OFF. THE VEHICLE WAS TAKEN TO THE DEALERSHIP ON OCTOBER 19, 2005. THEY STATED THERE WAS EXCESSIVE WEAR ON LOWER BALL JOINTS, AND THEY SHOULD BE REPLACED SOON. THE VEHICLE WAS CHECKED AT TWO OTHER PLACES ,AND THEY STATED THE SAME THING. WHEN SHE CALLED CHRYSLER, THEY INSISTED THAT THE DEALERSHIP HAD TO DO THE WORK. CHRYSLER THEN CALLED THE DEALERSHIP, AND THEY STATED THE RECALL WAS ON THE BOOT THAT COVERED THE BALL JOINT AND IT WAS NOT SEALED PROPERLY. THE DEALERSHIP STATED THE BOOT WAS NOT DAMAGED, IT WAS JUST THE BALL JOINT. *AK

DT: WHEN APPLYING BRAKE PRESSURE THERE WAS A SURGING EFFECT AS IF THE BRAKES WERE PULSATING. THE CONTACT DETERMINED THE ROTORS WARPED. THE VEHICLE WAS TAKEN TO A SERVICE DEALER FOR CONFIRMATION OF THE WARPED ROTORS. THE ROTORS WERE REPLACED, BUT THE CONTACT WAS UNAWARE IF THESE WERE ACTUAL CHRYSLER PARTS OR AFTER MARKET REPLACEMENTS. AFTER THE REPAIRS THE PROBLEM RETURNED. THE CONTACT'S FATHER CONSULTED A SERVICE CENTER THAT NOTED THAT THIS WAS A COMMON PROBLEM. THIS HAS NOT CORRECTED THE PROBLEM. NO FURTHER REPAIRS. THE BRAKES DID STOP THE CAR BUT THERE WAS A ROCKING MOTION AS IF IT WAS IN A CATCHING AND RELEASING FASHION. THERE HAVE BEEN NO ACCIDENTS. ALSO, THE CONTACT ADDED THAT THERE WAS NHTSA RECALL O0V421002 CONCERNING THE FRONT SUSPENSION LOWER BALL JOINTS FOR WHICH THIS VEHICLE WAS INCLUDED. THE CONTACT DID NOT EXPERIENCE E A FAILURE, BUT SINCE THE RECALL REPAIR WORK WAS DONE A COUPLE YEARS AGO THERE HAVE BEEN A NOISE FROM THE FRONT OF THE VEHICLE. LAST WEEK THE VEHICLE WAS TAKEN TO A MECHANIC ,WHO DETERMINED THE BALL JOINTS WERE FAILING. THE VEHICLE WAS TAKEN TO A CHRYSLER DEALER WHO INSPECTED THE VEHICLE AND SAID IT MAY HAVE BEEN A STRUT OR A SWAY BAR. THE CONTACT REFERRED BACK TO THE MECHANIC , WHO SHOWED THE CONTACT THAT THERE WAS A FAILED BALL JOINT. THE CONTACT WAS UNSURE IF THE DEALER HAD CORRECTED THE BALL JOINTS AS INDICATED IN THE RECALL. *AK

DT: 1998 DODGE ADVENTURE. CONSUMER TOOK VEHICLE FOR A STATE INSPECTION WHICH APPROVED THE VEHICLE. TWENTY DAYS LATER ON 7-26-05 THE BALL JOINT FALL OFF THE VEHICLE. THE CONSUMER HEARD A LOUD POPPING NOISE, AND THEN CONSUMER5 LOST TOTAL CONTROL OF THE VEHICLE, AND IT HIT A ROAD SIGN AND RAN THROUGH ANOTHER . THERE HAD BEEN NO OTHER PROBLEMS WITH THE VEHICLE. THE CONSUMER HAD THE VEHICLE TOWED TO HOME. CONSUMER HAD ANOTHER STATE CERTIFIED INSPECTION MECHANIC LOOK AT THE VEHICLE, AND THEY TOLD HIM THERE WAS NO WAY IT SHOULD HAVE PASSED INSPECTION. WHEN HE CONTACTED THE DIAMLER/CHRYSLER MANUFACTURER, THEY SAID WOULD SEND SOMEONE OUT TO LOOK AT THE VEHICLE, THIS WAS ON 8-1-05. A POLICE REPORT WAS ISSUED. *AK

I EXPERIENCED 2 FAILURES OF THE CONTROL ARM LOWER BALL JOINT ON MY 1998 DODGE AVENGER. THE RIGHT SIDE FAILED ON 4/18/04 - I HAD VEHICLE TOWED TO DEALER FOR REPAIRS, DEALER DENIED FAILURE WAS CAUSED BY RECALLED BALL JOINT ISSUE AND DEALER PERFORMED RECALL INSPECTION ON THE LEFT SIDE AT THAT TIME ALSO. THE LEFT SIDE THEN FAILED ON 4/25, ONLY 5 DAYS AFTER THE DEALER "INSPECTED" THE BALL JOINT IN COMPLIANCE WITH THE RECALL - UNBELIEVABLE! THIS TIME THE LEFT WHEEL CAME OFF WHICH HAD THE POTENTIAL FOR A SEVERE IF NOT FATAL ACCIDENT! MY DAUGHTER HAD JUST EXITED THE INTERSTATE AND WENT AROUND A VERY SHARP EXIT RAMP BEND. I HAD THE VEHICLE TOWED TO THE DODGE DEALER FOR REPAIRS, AND AGAIN THE DEALER IS DENYING THE RECALL FAILURE. I SECURED THE OLD PARTS FROM THE LEFT SIDE - AND CLEARLY THERE IS CORROSION IN THE BALL JOINT THAT CAUSE FAILURE OF THE BALL STUD. I TALKED TO THE SHOP-TECH DOING THE REPAIR WORK AND HE COMMENTED ON HOW YOU COULD SEE THE CORRODED METAL IN THE BALL SOCKET AND THEN WHERE THE BREAK OCCURED YOU COULD SEE THE SHINNY METAL. I AM TRYING TO DEAL WITH DAIMLERCHRYSLER CORPORATE ON REIMBURSEMENT FOR COSTS OF THE ACTUAL REPAIRS AND FOR COLLATERAL DAMAGE TO THE TIRES AND WHEELS. BEYOND THAT HOWEVER, I AM GREATLY CONCERNED REGARDING THE "INSPECTION" NOT CATCHING THE IMMINENT LEFT SIDE FAILURE ONLY 5 DAYS LATER - THIS TO ME DEMONSTRATES A POTENTIAL FLAW IN THE RECALL REQUIREMENTS; AND, I AM GREATLY CONCERNED THAT THERE MAY BE OTHERS OUT THERE THAT MAY NOT BE AS LUCKY AS MY DAUGHTER WAS IN AVOIDING A VERY SERIOUS OR FATAL ACCIDENT FROM THIS TYPE OF FAILURE - I THINK MORE DRASTIC MEASURES SHOULD BE INSTITUTED. DAVE LOJEK.*AK