2017 Custom Fire Side Mount Pumper

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

About this comparison →

0Owner complaints

Model-year median: 0

1Recall campaigns

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0Investigations

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How this year compares

Owner complaints by model year

Other model years Selected year

2017

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

No component reports in this snapshot.

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When problems were reported

Mileage at the reported incident

Limited mileage data: 0 of 0 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports0 fire reports0 injury reports

What owners actually said

0 reports

No matching complaints in this snapshot.

Official recalls

20V111000 · Equipment

Feb 26, 2020

Custom Fire Apparatus, Inc. (Custom Fire) is recalling one2017 In Side Mount Pumper vehicle equipped with a Smart Foam 6.5-12 system. The foam pump system can overheat and fail, causing fire fighting foam chemical to be unavailable to fight a fire.

Consequence & remedy

Consequence: If the fire fighting foam chemical injection is unavailable, it can impact the fire fighting and/or vapor mitigation efforts, which increases the risk of injury to bystanders and emergency personnel.

Remedy: Custom Fire states that the affected vehicle has been remedied by Hale Products. The recall began August 16, 2019. Owners may contact Custom Fire customer service at 1-715-294-2555.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

No exact-year investigations in this snapshot.