Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 0 of 2 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Equipment. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports0 fire reports0 injury reports
What owners actually said
2 reports
Mileage unknown · May 22, 2008
Equipment
TL*THE CONTACT OWNS A CROSSROADS ALL STAR TRAVEL TRAILER. THE VEHICLE IS EQUIPPED WITH A DOMETIC REFRIGERATOR, MODEL RM2852. WHEN THE CONTACT OPENED HIS TRAILER THAT HAD BEEN PARKED FOR A FEW MONTHS, HE COULD SEE THAT THE COOLANT HAD LEAKED OUT. THE MANUFACTURER WAS CALLED AND THEY ADVISED THE CONTACT TO FILE A COMPLAINT WITH…
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TL*THE CONTACT OWNS A CROSSROADS ALL STAR TRAVEL TRAILER. THE VEHICLE IS EQUIPPED WITH A DOMETIC REFRIGERATOR, MODEL RM2852. WHEN THE CONTACT OPENED HIS TRAILER THAT HAD BEEN PARKED FOR A FEW MONTHS, HE COULD SEE THAT THE COOLANT HAD LEAKED OUT. THE MANUFACTURER WAS CALLED AND THEY ADVISED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THEY FURTHER STATED THAT THE RECALL REPAIR FOR NHTSA CAMPAIGN ID NUMBER 06E076000 (EQUIPMENT:RECREATIONAL) HAD ENDED. THE CONTACT HAD THE BURNER HOUSING REPLACED UNDER THE RECALL, BUT THE LEAK STILL PERSISTS. THE SERIAL NUMBER WAS UNKNOWN.
NHTSA ODI #10228630
Mileage unknown · Apr 10, 2007
Equipment
TL* - THE CONTACT OWNS A 2002 CROSSROADS 5TH WHEEL. THE CONTACT RECEIVED INFORMATION FROM DOMETIC LISTING AUTHORIZED DEALERS TO HAVE THE SECONDARY BURNING HOUSING ADDED FREE OF CHARGE. THE CONTACT STATED MOST OF THE DEALERS ON THE LIST WERE OUT OF BUSINESS. THE DEALER THAT WAS OPEN STATED IT WILL COST MORE THAN DOMETIC WAS A…
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TL* - THE CONTACT OWNS A 2002 CROSSROADS 5TH WHEEL. THE CONTACT RECEIVED INFORMATION FROM DOMETIC LISTING AUTHORIZED DEALERS TO HAVE THE SECONDARY BURNING HOUSING ADDED FREE OF CHARGE. THE CONTACT STATED MOST OF THE DEALERS ON THE LIST WERE OUT OF BUSINESS. THE DEALER THAT WAS OPEN STATED IT WILL COST MORE THAN DOMETIC WAS AUTHORIZING FOR PAYMENT BECAUSE OF THE TIME ASSOCIATED WITH REPAIRING THE REFRIGERATOR. THERE HAD BEEN NO FAILURE TO DATE.*AK
CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN CERTAIN TUBING IN THE REFRIGERATOR WHICH COULD ALLOW PRESSURIZED FLAMMABLE COOLANT SOLUTION TO BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence & remedy
Consequence: THIS COULD RESULT IN A FIRE.
Remedy: CROSSROADS RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURNER HOUSING AND PROTECTIVE THERMAL FUSES FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR CROSSROADS RV AT 1-260-593-2866.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2002 Crossroads All Star Problems, Complaints & Recalls | Skip That Year
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