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2004 Chrysler Town And Country

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2004 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.

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When problems were reported

Mileage at the reported incident

146 reports with mileage · 21 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Fuel/propulsion System. Review the 33 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel System, Gasoline. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

9 crash reports5 fire reports7 injury reports

What owners actually said

167 reports
30,000 miles · Jul 26, 2010
EquipmentTires

PURCHASED 4 TIRES (TOYO OBSERVE GP4, 215/65R16 980, DOT: CXHB 7EM219<) IN FALL 2003 (FROM LES SCHWAB TIRE COMPANY) TO BE USED ON A 2002 CHRYSLER T&C AND LATER A 2004 CHRYSLER T&C (THE 2002 CHRYSLER T&C WAS REPLACED IN APRIL 2004 WITH A 2004 CHRYSLER T&C). NOTE THE TIRES WERE OVER 4 YEARS OLD WHEN PURCHASED NEW FROM THE DEALER. …

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PURCHASED 4 TIRES (TOYO OBSERVE GP4, 215/65R16 980, DOT: CXHB 7EM219<) IN FALL 2003 (FROM LES SCHWAB TIRE COMPANY) TO BE USED ON A 2002 CHRYSLER T&C AND LATER A 2004 CHRYSLER T&C (THE 2002 CHRYSLER T&C WAS REPLACED IN APRIL 2004 WITH A 2004 CHRYSLER T&C). NOTE THE TIRES WERE OVER 4 YEARS OLD WHEN PURCHASED NEW FROM THE DEALER. THE TIRES ARE WINTER TRACTION TIRES AND WERE MOUNTED ON THEIR OWN RIMS AND USED EACH YEAR DURING THE PERIOD NOVEMBER - MARCH. THE TIRES WERE STORED (MOUNTED) DURING THE PERIOD APRIL - OCTOBER AND WERE NOT USED DURING THAT PERIOD. ONE TIRE WAS DAMAGED AND REPLACED IN NOV 2005 BY A TIRE WITH DOT: CXHB 95K1304). THE LAST TIME THE TIRES WERE USED WAS THE PERIOD NOVEMBER 2008 - MARCH 2009. THE TIRES WERE USED EACH YEAR FOR ABOUT 5000 MILES. THE SUGGESTED MAXIMUM INFLATION PRESSURE FOR THESE TIRES IS 44 PSI; THE TIRES WERE USED WITH AN INFLATION PRESSURE OF 40 PSI. THIS REPORT CONCERNS THE REMAINING THREE DOT: CXHB 7EM219< TIRES (PHOTOS ARE AVAILABLE). ON JULY 25, 2010, THE FOLLOWING WAS DISCOVERED WHILE THE TIRES WERE IN STORAGE: A. TIRE #1 TIRE HAD A MASSIVE TREAD SEPARATION ( TREAD SPLIT APART) WHICH COVERED OVER 1/3 OF THE CIRCUMFERENCE, PLUS ADDITIONAL PORTIONS OF THE TREAD WERE STARTING TO SEPARATE. B. TIRE #2 HAS VERY NOTICEABLE DELAMINATION OF THE TREAD, BUT NO TEARING. C. TIRE #3 HAS A FEW DETECTABLE INDICATIONS THAT TREAD SEPARATION IS IN VERY EARLY STAGES. THE TIRES HAVE NOT YET BEEN RETURNED TO THE DEALER UNDER THEIR WARRANTY, BUT WILL BE RETURNED IN EARLY FALL. THERE WAS NO ACCIDENT BECAUSE THE TIRES WERE IN SUMMER STORAGE WHEN THE TREAD SEPARATION WAS FOUND. IF THE TIRES HAD BEEN MOUNTED ON THE CAR WHEN THE TREAD SEPARATION OCCURRED THERE COULD HAVE BEEN UNFORTUNATE CONSEQUENCES. TIRE DOT: CXHB 95K1304 IS NOT PART OF THIS COMPLAINT. *TR

NHTSA ODI #10345359

40,000 miles · Jul 21, 2010
Air BagsCrash

I GOT THE TOWN AND COUNTRY CHRYSLER 2004, AND THE AIR BAG LIGHTS STARTED TO BLINK ON AND OFF AFTER A YEAR, IN 2005 THE LIGHTS WERE PERMANENTLY ON. I HAD A CRASH IN 2009 NOT BIG ENOUGH TO MAKE THE AIR BAG WORK ANYWAY THE AIR BAGS RED LIGHT WERE ON, THEN THE DEALER GAVE THE DATA OF HOW LONG THE AIR BAG WERE NOT WORKING, IT SEEMS…

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I GOT THE TOWN AND COUNTRY CHRYSLER 2004, AND THE AIR BAG LIGHTS STARTED TO BLINK ON AND OFF AFTER A YEAR, IN 2005 THE LIGHTS WERE PERMANENTLY ON. I HAD A CRASH IN 2009 NOT BIG ENOUGH TO MAKE THE AIR BAG WORK ANYWAY THE AIR BAGS RED LIGHT WERE ON, THEN THE DEALER GAVE THE DATA OF HOW LONG THE AIR BAG WERE NOT WORKING, IT SEEMS THAT IT HAD THE SAME PROBLEM AS THE AIR BAGS RECALL 1998/2002. I HAD SEVERAL OTHER PROBLEMS IN FIXING THIS CAR BUT I DO WANT TO KNOW IF THE 2004 MADE IS INCLUDED IN THE RECALL. I DON'T WANT TO WAIT FOR A BIG ACCIDENT TO REALIZE THAT THE AIR BAGS HAVE TO BE RECALL AND FIX IT. *TR

NHTSA ODI #10344619

127,000 miles · Jun 9, 2010
Electrical SystemFire

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE VEHICLE WAS PARKED WHEN SOMEONE INFORMED THE CONTACT THAT SMOKE WAS EMITTING FROM THE VEHICLE. THE CONTACT ATTEMPTING TO OPEN THE DOOR BUT IT WOULD NOT OPEN AND THE ALARM DID NOT FUNCTION. THE FIRE DEPARTMENT WAS CALLED AND THE AS THE FIREMEN BROKE THE WINDOW TO GET INTO…

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TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE VEHICLE WAS PARKED WHEN SOMEONE INFORMED THE CONTACT THAT SMOKE WAS EMITTING FROM THE VEHICLE. THE CONTACT ATTEMPTING TO OPEN THE DOOR BUT IT WOULD NOT OPEN AND THE ALARM DID NOT FUNCTION. THE FIRE DEPARTMENT WAS CALLED AND THE AS THE FIREMEN BROKE THE WINDOW TO GET INTO THE VEHICLE, THE DRIVER SIDE DOOR BECAME ENGULFED IN FLAMES. THE FIRE WAS EXTINGUISHED AND THE MAIN CABLE CUT TO PREVENT ANY FUTURE FIRES. THE FIRE MARSHALL STATED THAT "THE FIRE WAS LOCATED BEHIND THE DRIVER'S SEAT IN THE B-POST WHERE ELECTRICAL EQUIPMENT FAILED CAUSING THE FIRE". THE VEHICLE WAS TOWED TO THE LOCAL DEALERSHIP WHERE THE DOOR PANEL, SEAT BELTS, AND DRIVER SEAT WERE REPLACED. THE VEHICLE WAS ELECTRICAL BUT THE DEALER SWITCHED EVERYTHING TO MANUAL AFTER THE FIRE. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THERE WERE NO RELATED RECALLS FOR THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.

NHTSA ODI #10335490

126,000 miles · Jun 8, 2010
Electrical SystemFire

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE VEHICLE CAUGHT ON FIRE WHILE SITTING IDLE WITH THE ENGINE OFF. THE FIRE DEPARTMENT WAS CONTACTED AND DETERMINED THE FIRE ORIGINATED FROM UNDER THE REAR DRIVER'S SIDE SLIDING DOOR PANEL. THE DEALER CAME OUT TO TAKE PICTURES OF THE DAMAGE AND THE VEHICLE…

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TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE VEHICLE CAUGHT ON FIRE WHILE SITTING IDLE WITH THE ENGINE OFF. THE FIRE DEPARTMENT WAS CONTACTED AND DETERMINED THE FIRE ORIGINATED FROM UNDER THE REAR DRIVER'S SIDE SLIDING DOOR PANEL. THE DEALER CAME OUT TO TAKE PICTURES OF THE DAMAGE AND THE VEHICLE WAS TOWED. THE DEALER WAS ABLE TO REPAIR THE VEHICLE HOWEVER; THE CONTACT WAS UNSATISFIED WITH THE QUALITY OF THE REPAIRS. THE MAJORITY OF THE VEHICLE ELECTRICAL COMPONENTS WERE NO LONGER OPERABLE, SUCH AS THE POWER LOCKS AND WINDOWS, AND THE AIR BAG WARNING LIGHT WAS ILLUMINATED ON THE DASHBOARD. THERE WERE NO FURTHER REPAIRS. THE FAILURE MILEAGE WAS 126,000 AND THE CURRENT MILEAGE WAS 127,000. UPDATED 8/4/10 *CN UPDATED 08/09/10*JB

NHTSA ODI #10335344

74,000 miles · Mar 31, 2010
Steering

TL*THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE CONTACT EXPERIENCED THE IDENTICAL FAILURES AS MENTIONED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER 04V386000 (STEERING: HYDRAULIC POWER ASSIST: HOSE, PIPING, AND CONNECTIONS). THE MANUFACTURER WAS NOTIFIED AND THE VIN WAS EXCLUDED FROM THE RECALL DEFECT. THE FAILURE MIL…

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TL*THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE CONTACT EXPERIENCED THE IDENTICAL FAILURES AS MENTIONED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER 04V386000 (STEERING: HYDRAULIC POWER ASSIST: HOSE, PIPING, AND CONNECTIONS). THE MANUFACTURER WAS NOTIFIED AND THE VIN WAS EXCLUDED FROM THE RECALL DEFECT. THE FAILURE MILEAGE WAS 74,000.

NHTSA ODI #10323049

120,000 miles · Mar 3, 2010
Fuel System, Gasoline

AFTER FILLING UP WITH GAS, THE VEHICLE GREATLY HESITATES AND SOMETIMES STALLS. THIS HAS PUT US IN DANGEROUS SITUATIONS IN TRAFFIC. A FEW MINUTES AFTER THE FILL UP, AND THROUGH THE TANK OF GAS IT RUNS FINE. THIS HAS HAPPENED SEVERAL TIMES AND IS NOT CORRECTED. *TR

NHTSA ODI #10316028

74,718 miles · Jan 20, 2010
Steering

MY WIFE WAS DRIVING OUR 2004 CHRYSLER TOWN AND COUNTRY. SHE WAS UNABLE TO TURN THE STEERING WHEEL TO THE LEFT. LUCKILY SHE WAS IN A PARKING LOT AT LOW SPEED AND WAS ABLE TO STOP. I DROVE THE VAN AROUND SOME AND THE PROBLEM WOULD COME AND GO. TOOK TO DEALER FOR REPAIR. $1300 TO REPLACE STEERING RACK, PUMP, ETC. I'VE READ THAT THI…

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MY WIFE WAS DRIVING OUR 2004 CHRYSLER TOWN AND COUNTRY. SHE WAS UNABLE TO TURN THE STEERING WHEEL TO THE LEFT. LUCKILY SHE WAS IN A PARKING LOT AT LOW SPEED AND WAS ABLE TO STOP. I DROVE THE VAN AROUND SOME AND THE PROBLEM WOULD COME AND GO. TOOK TO DEALER FOR REPAIR. $1300 TO REPLACE STEERING RACK, PUMP, ETC. I'VE READ THAT THIS IS A VERY COMMON PROBLEM WITH THIS MODEL. MANAGER AT THE DEALER WAS IN AGREEMENT. TOLD ME THAT THE REPLACEMENT RACK SHOULD HOLD UP BECAUSE IT WAS AN IMPROVEMENT OVER THE ORIGINAL EQUIPMENT. CHRYSLER MUST REALIZE THIS IS A DEFECT. HOPE NO ONE GETS KILLED. *TR

NHTSA ODI #10300413

31,000 miles · Jan 19, 2010
Service Brakes, Hydraulic

TL*THE CONTACT OWNS A 2004 TOWN AND COUNTRY. WHILE DRIVING 35 MPH THE ROTORS OVERHEATED CAUSING THE BRAKES TO FAIL. SHE TOOK THE VEHICLE TO THE GARAGE TWICE FOR THE FAILURE AND THE MECHANIC REPLACED THE ROTORS ONE TIME AND THE BRAKE PADS TWICE; HOWEVER THE FAILURE WAS NOT CORRECTED. THE MECHANIC WAS UNABLE TO DIAGNOSE WHY THE FA…

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TL*THE CONTACT OWNS A 2004 TOWN AND COUNTRY. WHILE DRIVING 35 MPH THE ROTORS OVERHEATED CAUSING THE BRAKES TO FAIL. SHE TOOK THE VEHICLE TO THE GARAGE TWICE FOR THE FAILURE AND THE MECHANIC REPLACED THE ROTORS ONE TIME AND THE BRAKE PADS TWICE; HOWEVER THE FAILURE WAS NOT CORRECTED. THE MECHANIC WAS UNABLE TO DIAGNOSE WHY THE FAILURE WAS NOT PERMANENTLY CORRECTED. SHE CONTACTED THE MANUFACTURER AND FILED REPORT 19248825. THE MANUFACTURER STATED THAT THERE WERE NO RELATED RECALL FOR THE TOWN AND COUNTRY. SHE HAS NOT TAKEN THE VEHICLE THE DEALER TO BE DIAGNOSED SINCE SHE IS CONCERNED ABOUT THE RISK IN DRIVING THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 31,000. UPDATED 03/01/10 *BF THE CONSUMER STATED AFTER LEAVING THE DEALERSHIP AND BEING TOLD NOTHING WAS WRONG, THE BRAKES BEGAN TO SMOKE AND GET HOT. THE CONSUMER TOOK THE VEHICLE TO A GARAGE AND THE ROTORS, PADS AND CALIPERS WERE REPLACED. UPDATED 09/14/10

NHTSA ODI #10300316

48,154 miles · Dec 18, 2009
Seat Belts

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE PASSENGER REAR SEAT BELT RETRACTOR FAILED. AS A CONSEQUENCE WHILE DRIVING THE CHILD SAFETY SEAT MOVED AROUND THE SEAT. THE MANUFACTURER TOOK A REPORT NUMBER 19162416. THE MANUFACTURER WILL NOT ASSIST WITH THE REPAIR BECAUSE THE VEHICLES WARRANTY EXPIRED. THE VEHICLE WI…

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TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE PASSENGER REAR SEAT BELT RETRACTOR FAILED. AS A CONSEQUENCE WHILE DRIVING THE CHILD SAFETY SEAT MOVED AROUND THE SEAT. THE MANUFACTURER TOOK A REPORT NUMBER 19162416. THE MANUFACTURER WILL NOT ASSIST WITH THE REPAIR BECAUSE THE VEHICLES WARRANTY EXPIRED. THE VEHICLE WILL BE TAKEN TO THE DEALER TO BE REPAIRED. THE TOTAL COST FOR REPAIR WAS $500.00. THE CURRENT AND THE FAILURE MILEAGES WERE 48,154.

NHTSA ODI #10296339

85,000 miles · Sep 28, 2009
Parking Brake

TL*THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. HE STATED THAT THE PARKING BRAKE WAS COVERED WITH RUST WHICH CAUSED THE SPRINGS TO BREAK. THE REAR WHEELS ALSO DISPLAYED A PIERCING SOUND AS IF THERE WAS METAL RUBBING TOGETHER WHEN HE DROVE IN REVERSE. THE DEALER STATED THAT THE REPAIR COST WAS $2000. THE MANUFACTURER WAS NO…

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TL*THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. HE STATED THAT THE PARKING BRAKE WAS COVERED WITH RUST WHICH CAUSED THE SPRINGS TO BREAK. THE REAR WHEELS ALSO DISPLAYED A PIERCING SOUND AS IF THERE WAS METAL RUBBING TOGETHER WHEN HE DROVE IN REVERSE. THE DEALER STATED THAT THE REPAIR COST WAS $2000. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 85,000.

NHTSA ODI #10285551

Official recalls

1

04V386000 · Steering:hydraulic Power Assist:hose, Piping, And Connections

Aug 5, 2004

ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Consequence & remedy

Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

DP14002 · Engine Stall After Refueling

Opened Sep 5, 2014 · Closed Apr 6, 2015

Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly

This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTSA evaluated the petition by analyzing consumer complaints submitted to the Agency, analyzing field data, reviewing technical information provided in Chrysler's response to an Agency information request and testing an RS minivan identified by its owner as experiencing post-refuel engine stalls.After completing this evaluation, NHTSA has concluded that further investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists.The stalls occurring in these vehicles only occur immediately after filling up the fuel tank and happen at low engine speeds. The failure rate is low, even after 8 to 13 years of the vehicles being in service, and there are no reports of crashes or injuries resulting from the stall condition.In the Agency's view, additional investigation is unlikely to result in finding the existence of a safety-related defect in the subject vehicles.Given the need to allocate and prioritize NHTSA's limited resources to best accomplish the Agency's safety mission, the petition is denied.This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will take further action if warranted by future circumstances. More details concerning our review can be found in the Federal Register Notice for this action.The following 161 VOQs are included in the petition evaluation: 10209242, 10229468, 10240708, 10260923, 10275939, 10276532, 10296487, 10298175, 10328669, 10330144, 10346517, 10349789, 10354758, 10363689, 10372112, 10372368, 10372514, 10378031, 10379764, 10382938, 10387448, 10394063, 10398877, 10413918, 10418652, 10420924, 10427063, 10437525, 10445392, 10446902, 10470028, 10471249, 10473733, 10502231, 10503114, 10504260, 10509862, 10511988, 10512120, 10512385, 10512650, 10513147, 10538154, 10549841, 10551763, 10555188, 10555418, 10556754, 10565367, 10574012, 10574398, 10586555, 10587212, 10587559, 10593433, 10607841, 10607913, 10608922, 10615810, 10622468, 10628141, 10632112, 10632128, 10632172, 10632175, 10632231, 10632262, 10632266, 10632270, 10632305, 10632316, 10632326, 10632370, 10632385, 10632399, 10632492, 10632542, 10632765, 10632833, 10632928, 10633197, 10633281, 10633409, 10633421, 10633483, 10633507, 10637752, 10637804, 10637950, 10637975, 10638032, 10638289, 10638290, 10638401, 10638968, 10639218, 10639623, 10641157, 10641603, 10641614, 10641836, 10644339, 10644705, 10649713, 10649895, 10649932, 10650313, 10652590, 10653147, 10653783, 10654533, 10655226, 10658900, 10659679, 10660320, 10662588, 10662645, 10662662, 10663473, 10667056, 10667437, 10668081, 10668094, 10668131, 10668612, 10668969, 10668970, 10669584, 10669678, 10669729, 10669775, 10669866, 10669895, 10669992, 10670422, 10670506, 10676348, 10676732, 10677120, 10679795, 10679934, 10680057, 10680290, 10680342, 10680714, 10681512, 10682584, 10682906, 10683022, 10683114, 10683549, 10683620, 10683697, 10683743, 10689898, 10690761, 10691284, 10691556, 10691751, 10693061, 10694300