2004 Chrysler Town And Country

MY 2004 CHRYSLER TOWN AND COUNTRY IS HAVING STEERING PROBLEMS. THE DEALER PUT A NEW RACK AND PINION IN IT JULY 5, 2007. WE BOUGHT IT ON JULY 6, 2007. IT HAD 42,729 MILES ON IT. BY JULY 30, 2007 TWO BOLTS FELL OUT OF SAID UNIT, AND THE OTHER BOLT WAS HALFWAY OUT ALSO. THE DEALER REPLACED THE MISSING ONES WITH USED BOLTS FROM ANOTHER VAN, AND DID AN ALIGNMENT. I PICKED IT UP LATE EVENING ON JULY 31, 2007. BY MID-DAY AUGUST 3, 2007 THE BOLTS WERE SO LOOSE THAT MY MECHANIC COULD SPIN THEM WITH HIS FINGERS. HE TIGHTENED THEM, AND IT TOOK TWO FULL TURNS WITH A TORQUE WRENCH. NOW IT'S AUGUST 6, 2007 AND MY STEERING IS LOOSE AGAIN. NOBODY CAN EXPLAIN WHY THE BOLTS KEEP COMING LOOSE. *TR

THE FRONT BUSHINGS ON MY 2004 CHRYSLER TOWN & COUNTRY KEEP FAILING. I HAD THEM REPAIRED UNDER WARRANTY. AT THAT TIME, THE TECHNICIAN REPORTED THAT THIS WAS A COMMON PROBLEM, AND THAT AN IMPROVED BUSHING WOULD BE USED. SINCE, IT IS AGAIN HAVING PROBLEMS, AND THE DEALER IS SAYING THAT IT NEEDS TO BE REPLACED, AGAIN. THIS IS A DESIGN DEFECT. IT SEEMS UNREASONABLE THAT THIS PART NEEDS CONTINUED REPAIR AND REPLACEMENT. IS THERE A DANGER INVOLVED? DO I HAVE TO REPLACE IT? WHAT HAPPENS IF I DON'T REPLACE IT? THERE IS NOTHING ABOUT THIS IN THE OWNER'S MANUAL, OR SCHEDULED MAINTENANCE. *TR

THE VEHICLE HAS HAD NUMEROUS PROBLEMS RELATED TO QUALITY AND SAFETY. IN JUNE OF 2004 THE SERPENTINE BELT SPLIT AND ALL POWER ASSIST WAS LOST, CHRYSLER REPLACED THE AC COMPRESSOR AND THE BELT BUT DID NOT REPLACE ANY PS HOSES. THE VAN IS NOW LEAKING POWER STEERING FLUID THAT MUST BE REPLACED ALMOST AS OFTEN AS I GET GAS. THIS IS UNSAFE AND ANNOYING. THE VAN ALSO HAS A THUMPING SOUND WHEN WHENEVER YOU GO OVER THIS SLIGHTEST BUMP. IT SOUNDS LIKE A STRUT OR SPRING IS LOOSE IN THE FRONT END. I TOOK IT TO BCP IN SMYRNA WHEN IT FIRST STARTED HAPPENING AND THEY COULDN'T FIND ANYTHING WRONG. IN 2005 THE TRANSMISSION WAS SHUTTERING WHENEVER WE CAME TO A STOP AND IT DOWNSHIFTED. THE SERVICE FOREMAN TOOK A RIDE AND SAID THERE WAS NOTHING WRONG. I TOOK IT TO WORLD TRANSMISSION IN DOVER AND HE PUT A TESTER ON IT AND DETERMINED THAT THE DEFAULTS WERE OFF AND HE RESET THEM. I HAVEN'T HAD A TRANSMISSION SHUTTER SINCE THEN. *JB

GROANING SOUND WAS COMING FROM THE VEHICLE WHEN STEERING, CLUNKING SOUND WAS COMING FROM THE VEHICLE WHEN GOING OVER BUMPS IN THE ROAD. DEALER DIAGNOSED GROANING SOUND AS LEAKING/BAD STEERING RACK AND SAID IT MUST BE REPLACED, WHICH WAS VERY COSTLY. DEALER DIAGNOSED CLUNKING SOUND AS BAD SWAY BAR LINKS AND BUSHINGS, WHICH THEY REPLACED. FILING COMPLAINT BECAUSE THOSE ITEMS SHOULDN'T GO BAD AFTER ONLY 3 YEARS OF NORMAL USE. *NM

MY 2004 CHRYSLER TOWN & COUNTRY HAS BEEN IN THE SHOP 4 TIMES FOR THE SAME PROBLEM. IT WAS FOR A PROBLEM CHRYSLER HAS PUT A BULLETIN OUT ON REGARDING MALFUNCTION INDICATOR LAMP ILLUMINATION WITH DIAGNOSTIC CODES P0300-P0306 (SPARK PLUGS). THE LIGHT HAS COME ON 4 DIFFERENT OCCASIONS DURING A 7 MONTH PERIOD. DEALER REPLACED SPARK PLUGS ALL 4 TIMES AND REPROGRAMMED THE TRAN MODULE. THEY ARE GIVING ME THE EXCUSE THAT I AM PROBABLY JUST GETTING DEFECTIVE SPARK PLUGS. I HAVE HAD A COMPUTER IN THE CAR THAT I DROVE WITH AND IT SHOWED NOTHING TO THEM AS THEY TELL ME. THEY SAY CAR ISN'T DOING ANYTHING WHEN THEY DRIVE IT. AFTER 4TH REPAIR I HAVE BROUGHT IT BACK AFTER DRIVING ONLY A FEW DAYS TELLING THEM IT STILL IS NOT FIXED, THEY SAY IT DOESN'T DO IT FOR THEM AND THEY CAN'T DO ANYTHING ELSE UNLESS THE LIGHT COMES ON AGAIN. THE CAR BUCKS, SURGES, TRANSMISSION SEEMS TO MIS, CAR HAS BACK FIRED GOING UP HILL, NO POWER GOING UP HILLS OR INCLINES, CAR EVEN LOSES POWER GOING 55 MPH PLUS ON HIGHWAYS, WHEN LIGHT DOES FINALLY COME ON CAR WILL NOT LET YOU GO OVER 10 MILES PER HOUR, FEELS LIKE IT IS GOING TO STALL BUCKS AND SURGES. THE LIGHT HAS NOT COME ON AGAIN YET FOR THE 5TH TIME BUT IT WILL EVENTUALLY WITH THE SAME CODES FOR THE SPARK PLUGS, AND AGAIN I WILL BRING IT BACK TO HAVE IT NOT FIXED AGAIN , BY THEM CHANGING THE SPARK PLUGS YET AGAIN. I ALSO SAW A BULLETIN ON THIS SITE ABOUT A CREAK, TICK, AND POP SOUND IN STEERING COLUMN WHICH I ASKED DEALER TO CHECK WHEN IT WAS BROUGHT IN LAST VISIT, THEY SAID IT WAS NOTHING, AND DID NOTHING ABOUT IT, NOW I SEE OTHER PEOPLE OBVIOUSLY HAVE SAME PROBLEM,, NOT FIXED. I HAVE NO CLUE IF THIS IS A SAFETY HAZARD AND WHAT, IF ANYTHING, COULD HAPPEN . SWAY BAR WAS REPLACED FOR NOISE WHEN GOING OVER BUMPS, AND REAR WINDOW MOTOR WAS DEFECTIVE AND REPLACED ALSO ON THIS CAR. *NM

DT: THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATES THERE IS A STEERING PROBLEM . ALL THE DEALERSHIP THAT HE HAS TAKEN VEHICLE TO HAVE REPLACED THE RACK AND PINION. ONE OF THE DEALERSHIP REPLACED THE PUMP, RACK, PINION, AND THE HOSES. BUT PROBLEM RECURRED. THE STEERING VIBRATES THE ENTIRE CAR WHEN TURNING. CHRYSLER TRIED TO REPAIR THE CAR FOUR TIMES. THE FIRST TIME DEALER SAID IT WAS NORMAL,. SECOND TIME THEY SAID IT WAS NOT NORMAL, AND THEY REPLACED THE RACK AND PINION. CHRYSLER TOLD CONTACT TO PUT A 2005 RACK AND PINION IN THE VEHICLE, BUT IT DID NOT FIT. THEY HAD TO GO BACK AND PUT A 2004 BUT THAT STILL DID NOT SOLVE THE PROBLEM. ONE WEEK LATER, THEY REPLACED THE POWER STEERING PUMP, AND STILL IT DID NOT TAKE CARE OF THE PROBLEM. THE ZONE MANAGER TOLD CONTACT TO TAKE THE CAR TO ANOTHER DEALERSHIP. CAR WAS KEPT FOR ONE WEEK AND ALL THEY DID WAS REPLACE RACK AND PINION. HOWEVER, PROBLEM RECURRED. . ONE OF THE DEALERSHIP PLANNED TO ADVISE CONTACT OF THE LEMON LAW. BUT THEY HAVE NOT CONTACTED HIM YET. DEALERSHIP TOLD HIM THAT IF SOMEONE WANTED TO FIX VEHICLE TO TELL HIM TO DO SO BECAUSE THEY HAD ANOTHER VEHICLE. THE DEALERSHIP TOLD HIM TO PUT A SMALLER POWER STEERING PULLEY WHICH WOULD INCREASE THE SPEED OF THE PUMP WHICH WOULD, IN TURN, INCREASE THE PRESSURE OF THE PUMP BECAUSE THE PRESSURE WAS SLOW. *AK *NM

POWER STEARING SHUTTERS & GROWLES WAS TOLD THAT IT WAS NORMAL. TALKED TO SERVICE MANAGER HE CALLED ME 2 DAYS LATER WAS TOLD THAT CRYSLER HAD A PROBLEM WITH 2005 TOWN AND COUNTRY WAS TOLD THAY HAD A FIX . THREE DAY LATER WES TOLD THAY REPLACED THE RACK, HOSES, ADDED A COOLER LINE AND WAS TOLD IT DIDNT FIX PROBLEM.TO BRING IT BACK AND THAY WOULD PUT ON A POWER STEARING PUMP WHEN IT COMES IN .