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2004 Chrysler Town And Country

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2004 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.

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When problems were reported

Mileage at the reported incident

146 reports with mileage · 21 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Fuel/propulsion System. Review the 33 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel System, Gasoline. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

9 crash reports5 fire reports7 injury reports

Steering complaints

22 reports
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242,800 miles · Oct 29, 2018
SteeringFire

IN SEPTEMBER 2018 I NOTICE SMOKE COMING UNDERNEATH THE HOOD AND UPON OPENING THE HOOD MY FRIEND SAID THAT I HAD A FIRE IN THE ENGINE COMPARTMENT AND PUT THE FIRE OUT.AFTER CALLING MY INSURANCE COMPANY AND THEM TOWING IT TO A GARAGE I WAS INFORMED THAT A POWER STEERING HOSE HAD BUSTED THAT THEY SAID CAUSED THE FIRE.I THEN LATER O…

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IN SEPTEMBER 2018 I NOTICE SMOKE COMING UNDERNEATH THE HOOD AND UPON OPENING THE HOOD MY FRIEND SAID THAT I HAD A FIRE IN THE ENGINE COMPARTMENT AND PUT THE FIRE OUT.AFTER CALLING MY INSURANCE COMPANY AND THEM TOWING IT TO A GARAGE I WAS INFORMED THAT A POWER STEERING HOSE HAD BUSTED THAT THEY SAID CAUSED THE FIRE.I THEN LATER ONLINE LOOKED UP MORE INFORMATION AND FOUND OUT THAT THERE WAS A NHTSA CAMPAIGN:04V386000 CONCERNING THE UPPER POWER STEERING HOSE THAT MAY SPLIT THAT CAN CAUSE A FLUID LEAK THAT IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE LIKE WANT HAPPEN TO ME.I SEE THERE WAS NEVER A RECALL ON MY VEHICLE BUT SHOULD HAVE BEEN.MY VAN WAS IN MY FRIEND'S DRIVEWAY WHEN IT HAPPENED ON A SATURDAY.

NHTSA ODI #11143588

134,000 miles · Oct 11, 2017
EngineSteeringVehicle Speed Control

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO MANEUVER LEFT OR RIGHT. THE ABS AND ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. IN ADDITION, THE C…

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TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO MANEUVER LEFT OR RIGHT. THE ABS AND ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD OVERHEAT. THE VEHICLE WAS TAKEN TO BOYD CHRYSLER JEEP OF SOUTH HILL (200 W DANVILLE ST, SOUTH HILL, VA 23970), BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 134,000. *TT CONSUMER STATED IN THE LAST FEW MONTHS THE VAN HAS HAD PROBLEMS. SMOKE COMES OUT OF THE ENGINE AND IT HAS HOLES IN THE GAS TANK AND BY THAT IT DOESN'T PASS THE INSPECTION. UPDATED 7/26/18*JB

NHTSA ODI #11032976

168,000 miles · Jun 24, 2016
Steering

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. WHILE ATTEMPTING TO MAKE A LEFT OR RIGHT TURN, THE CONTACT EXERTED FORCE TO TURN THE STEERING WHEEL. THE POWER STEERING STARTED TO MAKE A WHINING NOISE. ONCE THE CONTACT WAS ABLE TO CHECK UNDER THE HOOD OF THE VEHICLE, HE NOTICED THAT THERE WAS NO POWER STEERING FLUID LEFT I…

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TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. WHILE ATTEMPTING TO MAKE A LEFT OR RIGHT TURN, THE CONTACT EXERTED FORCE TO TURN THE STEERING WHEEL. THE POWER STEERING STARTED TO MAKE A WHINING NOISE. ONCE THE CONTACT WAS ABLE TO CHECK UNDER THE HOOD OF THE VEHICLE, HE NOTICED THAT THERE WAS NO POWER STEERING FLUID LEFT IN THE POWER STEERING CANISTER. THE CONTACT HAD TO CONSTANTLY REPLACE THE POWER STEERING FLUID EVERY COUPLE OF DAYS. THE CONTACT EXPERIENCED IDENTICAL FAILURES AS INDICATED IN NHTSA CAMPAIGN NUMBER: 04V386000 (POWER STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 168,000.

NHTSA ODI #10876505

128,000 miles · May 18, 2013
Electrical SystemEngineSteering

THIS VEHICLE TURNS OFF WHEN DRIVING AND THERE IS NO POWER TO THE CAR AT ALL, NO BRAKES, STEERING, HEADLIGHTS AND THE CAR CAN NOT BE RESTARTED, YOU CANT EVEN UNLOCK IT TOO GET OUT OR GET THE WINDOWS DOWN. THE DASH LIGHTS GO OUT, CHECK ENGINE LIGHT CANT BE RESET, FAN AND A/C CONTROLS NEVER TURN OFF IF THE CAR IS RUNNING AND DINGS…

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THIS VEHICLE TURNS OFF WHEN DRIVING AND THERE IS NO POWER TO THE CAR AT ALL, NO BRAKES, STEERING, HEADLIGHTS AND THE CAR CAN NOT BE RESTARTED, YOU CANT EVEN UNLOCK IT TOO GET OUT OR GET THE WINDOWS DOWN. THE DASH LIGHTS GO OUT, CHECK ENGINE LIGHT CANT BE RESET, FAN AND A/C CONTROLS NEVER TURN OFF IF THE CAR IS RUNNING AND DINGS AND BEEPS WENT IT WANTS TO LIKE ITS CRYING FOR HELP. *TR

NHTSA ODI #10512673

69,889 miles · Aug 30, 2012
EngineFuel/propulsion SystemSteering

ABOUT 3 MIN AFTER FILLING UP VEHICLE STALLED AFTER PULLING OUT OF STATION. POWER STEERING FAILED AND COULD NOT MOVE OUT OF LANE. TOOK A COUPLE OF TRIES TO RESTART AND MOVE TO SAFETY. SECOND TIME THIS PROBLEM HAS HAPPENED. THIS WILL CAUSE AN ACCIDENT!!! *TR

NHTSA ODI #10473016

74,000 miles · Mar 31, 2010
Steering

TL*THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE CONTACT EXPERIENCED THE IDENTICAL FAILURES AS MENTIONED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER 04V386000 (STEERING: HYDRAULIC POWER ASSIST: HOSE, PIPING, AND CONNECTIONS). THE MANUFACTURER WAS NOTIFIED AND THE VIN WAS EXCLUDED FROM THE RECALL DEFECT. THE FAILURE MIL…

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TL*THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE CONTACT EXPERIENCED THE IDENTICAL FAILURES AS MENTIONED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER 04V386000 (STEERING: HYDRAULIC POWER ASSIST: HOSE, PIPING, AND CONNECTIONS). THE MANUFACTURER WAS NOTIFIED AND THE VIN WAS EXCLUDED FROM THE RECALL DEFECT. THE FAILURE MILEAGE WAS 74,000.

NHTSA ODI #10323049

74,718 miles · Jan 20, 2010
Steering

MY WIFE WAS DRIVING OUR 2004 CHRYSLER TOWN AND COUNTRY. SHE WAS UNABLE TO TURN THE STEERING WHEEL TO THE LEFT. LUCKILY SHE WAS IN A PARKING LOT AT LOW SPEED AND WAS ABLE TO STOP. I DROVE THE VAN AROUND SOME AND THE PROBLEM WOULD COME AND GO. TOOK TO DEALER FOR REPAIR. $1300 TO REPLACE STEERING RACK, PUMP, ETC. I'VE READ THAT THI…

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MY WIFE WAS DRIVING OUR 2004 CHRYSLER TOWN AND COUNTRY. SHE WAS UNABLE TO TURN THE STEERING WHEEL TO THE LEFT. LUCKILY SHE WAS IN A PARKING LOT AT LOW SPEED AND WAS ABLE TO STOP. I DROVE THE VAN AROUND SOME AND THE PROBLEM WOULD COME AND GO. TOOK TO DEALER FOR REPAIR. $1300 TO REPLACE STEERING RACK, PUMP, ETC. I'VE READ THAT THIS IS A VERY COMMON PROBLEM WITH THIS MODEL. MANAGER AT THE DEALER WAS IN AGREEMENT. TOLD ME THAT THE REPLACEMENT RACK SHOULD HOLD UP BECAUSE IT WAS AN IMPROVEMENT OVER THE ORIGINAL EQUIPMENT. CHRYSLER MUST REALIZE THIS IS A DEFECT. HOPE NO ONE GETS KILLED. *TR

NHTSA ODI #10300413

16,000 miles · Mar 14, 2009
Steering

WE HAD TO GET OUR STEERING RACK REPLACED (UNDER WARRANTY) AT ABOUT 16,000 MILES BECAUSE IT WAS GROANING AND HARD TO STEER. ABOUT 16 MONTHS AFTER THAT AT ABOUT 42,000 MILES THE VAN WAS IN FOR SOMETHING ELSE AND THE DEALER TOLD ME THE STEERING RACK WAS LEAKING AND NEEDED TO BE REPLACED FOR $1100. THEY DID NOT EVEN WARRANTY THE R…

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WE HAD TO GET OUR STEERING RACK REPLACED (UNDER WARRANTY) AT ABOUT 16,000 MILES BECAUSE IT WAS GROANING AND HARD TO STEER. ABOUT 16 MONTHS AFTER THAT AT ABOUT 42,000 MILES THE VAN WAS IN FOR SOMETHING ELSE AND THE DEALER TOLD ME THE STEERING RACK WAS LEAKING AND NEEDED TO BE REPLACED FOR $1100. THEY DID NOT EVEN WARRANTY THE REPLACEMENT PART ITSELF WHICH DID NOT LAST. *TR

NHTSA ODI #10261806

101,695 miles · Feb 17, 2009
Steering

POWER STEERING PUMP WAS REPLACED, THEN STARTED MAKING NOISE. TURNED OUT TO BE A LEAKING UPPER POWER STEERING HOSE. THERE WAS A RECALL ON THIS VEHICLE FOR THIS HOSE BUT OUR VIN WAS NOT INCLUDED IN THE RECALL. WE PAID TO GET THE HOSE REPLACED, AND WE ARE WONDERING IF THIS IS A CONTINUING PROBLEM WITH THIS POWER STEERING HOSE TH…

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POWER STEERING PUMP WAS REPLACED, THEN STARTED MAKING NOISE. TURNED OUT TO BE A LEAKING UPPER POWER STEERING HOSE. THERE WAS A RECALL ON THIS VEHICLE FOR THIS HOSE BUT OUR VIN WAS NOT INCLUDED IN THE RECALL. WE PAID TO GET THE HOSE REPLACED, AND WE ARE WONDERING IF THIS IS A CONTINUING PROBLEM WITH THIS POWER STEERING HOSE THAT MAY AFFECT MORE VEHICLES THAN ORIGINALLY WERE RECALLED. I DO HAVE THE OLD POWER STEERING HOSE. *TR

NHTSA ODI #10258939

50,000 miles · Aug 3, 2008
Steering

I HAVE AN '04 T AND C WHICH I BOUGHT A YEAR AND A HALF AGO...GREAT VEHICLE EXCEPT FOR THE STEERING WHINE...BROUGHT IT IN TO THE DEALERSHIP AND HAD IT FILLED AND BLED (TO REMOVE SUPPOSED AIR BUBBLES) MORE THAN ONCE...WOULD SEEM TO BE IMPROVED THEN GO BACK TO SAME OLD THING...THE NOISE WOULD START WHEN I STARTED THE CAR IN THE MOR…

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I HAVE AN '04 T AND C WHICH I BOUGHT A YEAR AND A HALF AGO...GREAT VEHICLE EXCEPT FOR THE STEERING WHINE...BROUGHT IT IN TO THE DEALERSHIP AND HAD IT FILLED AND BLED (TO REMOVE SUPPOSED AIR BUBBLES) MORE THAN ONCE...WOULD SEEM TO BE IMPROVED THEN GO BACK TO SAME OLD THING...THE NOISE WOULD START WHEN I STARTED THE CAR IN THE MORNING AND WOULD BE WORSE IN COLD WEATHER...WAS TOLD TO TURN THE WHEEL WHILE I WARMED UP THE CAR IN THE DRIVEWAY..THIS SEEMED TO GET THE GROANING UNDER CONTROL...ONE MORNING I WAS IN A PARTICULARLY BAD MOOD AND TURNED THE WHEEL PRETTY VIOLENTLY AND AS I BACKED OUT I SAW A PUDDLE OF RED STEERING FLUID ON THE GROUND...ALL THE FLUID JUST GUSHED OUT...HAD TO HAVE IT TOWED TO THE DEALERSHIP WHERE THEY FOUND ONE OR MORE LOOSE CLAMPS IN THE STEERING SYSTEM HOSES...THE CLAMPS WERE REPLACED AND THE STEERING FLUID FILLED AND NO MORE PROBLEM!!! THAT WAS SEVERAL MONTHS AGO (WINTER TIME) AND THE PROBLEM HAS NOT RESURFACED...BUT HAD TO GO THROUGH AN AWFUL LOT TO GET TO THIS POINT...LOOKS LIKE THERE ARE A LOT OF OTHER OWNERS DEALING WITH THIS PROBLEM AS WELL. *TR

NHTSA ODI #10236759

Official recalls

1

04V386000 · Steering:hydraulic Power Assist:hose, Piping, And Connections

Aug 5, 2004

ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Consequence & remedy

Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

DP14002 · Engine Stall After Refueling

Opened Sep 5, 2014 · Closed Apr 6, 2015

Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly

This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTSA evaluated the petition by analyzing consumer complaints submitted to the Agency, analyzing field data, reviewing technical information provided in Chrysler's response to an Agency information request and testing an RS minivan identified by its owner as experiencing post-refuel engine stalls.After completing this evaluation, NHTSA has concluded that further investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists.The stalls occurring in these vehicles only occur immediately after filling up the fuel tank and happen at low engine speeds. The failure rate is low, even after 8 to 13 years of the vehicles being in service, and there are no reports of crashes or injuries resulting from the stall condition.In the Agency's view, additional investigation is unlikely to result in finding the existence of a safety-related defect in the subject vehicles.Given the need to allocate and prioritize NHTSA's limited resources to best accomplish the Agency's safety mission, the petition is denied.This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will take further action if warranted by future circumstances. More details concerning our review can be found in the Federal Register Notice for this action.The following 161 VOQs are included in the petition evaluation: 10209242, 10229468, 10240708, 10260923, 10275939, 10276532, 10296487, 10298175, 10328669, 10330144, 10346517, 10349789, 10354758, 10363689, 10372112, 10372368, 10372514, 10378031, 10379764, 10382938, 10387448, 10394063, 10398877, 10413918, 10418652, 10420924, 10427063, 10437525, 10445392, 10446902, 10470028, 10471249, 10473733, 10502231, 10503114, 10504260, 10509862, 10511988, 10512120, 10512385, 10512650, 10513147, 10538154, 10549841, 10551763, 10555188, 10555418, 10556754, 10565367, 10574012, 10574398, 10586555, 10587212, 10587559, 10593433, 10607841, 10607913, 10608922, 10615810, 10622468, 10628141, 10632112, 10632128, 10632172, 10632175, 10632231, 10632262, 10632266, 10632270, 10632305, 10632316, 10632326, 10632370, 10632385, 10632399, 10632492, 10632542, 10632765, 10632833, 10632928, 10633197, 10633281, 10633409, 10633421, 10633483, 10633507, 10637752, 10637804, 10637950, 10637975, 10638032, 10638289, 10638290, 10638401, 10638968, 10639218, 10639623, 10641157, 10641603, 10641614, 10641836, 10644339, 10644705, 10649713, 10649895, 10649932, 10650313, 10652590, 10653147, 10653783, 10654533, 10655226, 10658900, 10659679, 10660320, 10662588, 10662645, 10662662, 10663473, 10667056, 10667437, 10668081, 10668094, 10668131, 10668612, 10668969, 10668970, 10669584, 10669678, 10669729, 10669775, 10669866, 10669895, 10669992, 10670422, 10670506, 10676348, 10676732, 10677120, 10679795, 10679934, 10680057, 10680290, 10680342, 10680714, 10681512, 10682584, 10682906, 10683022, 10683114, 10683549, 10683620, 10683697, 10683743, 10689898, 10690761, 10691284, 10691556, 10691751, 10693061, 10694300