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2004 Chrysler Town And Country

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2004 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.

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When problems were reported

Mileage at the reported incident

146 reports with mileage · 21 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Fuel/propulsion System. Review the 33 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel System, Gasoline. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

9 crash reports5 fire reports7 injury reports

Electrical System complaints

23 reports
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135,000 miles · Jan 22, 2013
Electrical System

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE WARNING LIGHTS AND THE INTERIOR LIGHTS STARTED BLINKING ON AND OFF. THE CONTACT ALSO STATED THAT AFTER TURNING THE VEHICLE OFF IT WOULD NOT RESTART. THE VEHICLE WAS TAKEN TO A MECHANIC WHERE THE ALTERNATOR, IGNITION SWITCH, AND THE STARTER WERE RE…

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TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE WARNING LIGHTS AND THE INTERIOR LIGHTS STARTED BLINKING ON AND OFF. THE CONTACT ALSO STATED THAT AFTER TURNING THE VEHICLE OFF IT WOULD NOT RESTART. THE VEHICLE WAS TAKEN TO A MECHANIC WHERE THE ALTERNATOR, IGNITION SWITCH, AND THE STARTER WERE REPLACED BUT THE VEHICLE FAILED TO START. THE CONTACT WAS INFORMED THAT THERE WAS AN ELECTRICAL PROBLEM WITH THE VEHICLE BUT THE TECHNICIAN WAS UNABLE TO LOCATE THE SOURCE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 135,000.

NHTSA ODI #10493712

482,000 miles · Aug 24, 2010
Electrical SystemFuel System, Gasoline

VAN STALLS AFTER FILLUPS. LOSE POWER AND CONTROL OF VAN WHEN ACCELERATING ONTO ROAD. VERY DANGEROUS. THIS IS A COMMON PROBLEM WITH THESE MINI VANS. CHECK THE INTERNET AND YOU WILL SEE. I AM NOT SURE WHAT TO DO. *TR

NHTSA ODI #10351410

124,000 miles · Jul 27, 2010
Electrical SystemFire

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE CONTACT STARTED THE VEHICLE WAS PARKED WITH THE ENGINE OFF WHEN IT CAUGHT FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE FIRE ORIGINATED FROM THE DRIVER SIDE SLIDING DOOR PANEL. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE DEALER REPLACED THE PANEL …

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TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE CONTACT STARTED THE VEHICLE WAS PARKED WITH THE ENGINE OFF WHEN IT CAUGHT FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE FIRE ORIGINATED FROM THE DRIVER SIDE SLIDING DOOR PANEL. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE DEALER REPLACED THE PANEL TO THE DOOR AND THE DRIVER'S POWER SEAT. THE DOOR AND DRIVER SEAT WERE ONLY ABLE TO BE OPERATED MANUALLY AND NOT AUTOMATIC. THE FAILURE MILEAGE WAS 124,000 AND THE CURRENT MILEAGE WAS 130,000.

NHTSA ODI #10345616

127,000 miles · Jun 9, 2010
Electrical SystemFire

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE VEHICLE WAS PARKED WHEN SOMEONE INFORMED THE CONTACT THAT SMOKE WAS EMITTING FROM THE VEHICLE. THE CONTACT ATTEMPTING TO OPEN THE DOOR BUT IT WOULD NOT OPEN AND THE ALARM DID NOT FUNCTION. THE FIRE DEPARTMENT WAS CALLED AND THE AS THE FIREMEN BROKE THE WINDOW TO GET INTO…

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TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE VEHICLE WAS PARKED WHEN SOMEONE INFORMED THE CONTACT THAT SMOKE WAS EMITTING FROM THE VEHICLE. THE CONTACT ATTEMPTING TO OPEN THE DOOR BUT IT WOULD NOT OPEN AND THE ALARM DID NOT FUNCTION. THE FIRE DEPARTMENT WAS CALLED AND THE AS THE FIREMEN BROKE THE WINDOW TO GET INTO THE VEHICLE, THE DRIVER SIDE DOOR BECAME ENGULFED IN FLAMES. THE FIRE WAS EXTINGUISHED AND THE MAIN CABLE CUT TO PREVENT ANY FUTURE FIRES. THE FIRE MARSHALL STATED THAT "THE FIRE WAS LOCATED BEHIND THE DRIVER'S SEAT IN THE B-POST WHERE ELECTRICAL EQUIPMENT FAILED CAUSING THE FIRE". THE VEHICLE WAS TOWED TO THE LOCAL DEALERSHIP WHERE THE DOOR PANEL, SEAT BELTS, AND DRIVER SEAT WERE REPLACED. THE VEHICLE WAS ELECTRICAL BUT THE DEALER SWITCHED EVERYTHING TO MANUAL AFTER THE FIRE. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THERE WERE NO RELATED RECALLS FOR THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.

NHTSA ODI #10335490

126,000 miles · Jun 8, 2010
Electrical SystemFire

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE VEHICLE CAUGHT ON FIRE WHILE SITTING IDLE WITH THE ENGINE OFF. THE FIRE DEPARTMENT WAS CONTACTED AND DETERMINED THE FIRE ORIGINATED FROM UNDER THE REAR DRIVER'S SIDE SLIDING DOOR PANEL. THE DEALER CAME OUT TO TAKE PICTURES OF THE DAMAGE AND THE VEHICLE…

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TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE VEHICLE CAUGHT ON FIRE WHILE SITTING IDLE WITH THE ENGINE OFF. THE FIRE DEPARTMENT WAS CONTACTED AND DETERMINED THE FIRE ORIGINATED FROM UNDER THE REAR DRIVER'S SIDE SLIDING DOOR PANEL. THE DEALER CAME OUT TO TAKE PICTURES OF THE DAMAGE AND THE VEHICLE WAS TOWED. THE DEALER WAS ABLE TO REPAIR THE VEHICLE HOWEVER; THE CONTACT WAS UNSATISFIED WITH THE QUALITY OF THE REPAIRS. THE MAJORITY OF THE VEHICLE ELECTRICAL COMPONENTS WERE NO LONGER OPERABLE, SUCH AS THE POWER LOCKS AND WINDOWS, AND THE AIR BAG WARNING LIGHT WAS ILLUMINATED ON THE DASHBOARD. THERE WERE NO FURTHER REPAIRS. THE FAILURE MILEAGE WAS 126,000 AND THE CURRENT MILEAGE WAS 127,000. UPDATED 8/4/10 *CN UPDATED 08/09/10*JB

NHTSA ODI #10335344

55,000 miles · Jun 12, 2009
Electrical SystemPower Train

WHERE TO BEGIN? 1) WIRING THAT RUN ALONG PASSENGER SIDE DOOR TO CONTROL REAR HATCH, AND BACK SIDE SLIDING DOOR SEVERED BY OPENING SLIDER DOOR. CAR CAN NO LONGER BE LOCKED BECAUSE THE POWER DOOR LOOK SYSTEM CONTROLS WERE CUT WHEN THE WIRING WAS CUT. 2) COMPLETE LOSS OF DISPLAYS AND CONTROLS IN THE DASHBOARD, WITH NO WARNING T…

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WHERE TO BEGIN? 1) WIRING THAT RUN ALONG PASSENGER SIDE DOOR TO CONTROL REAR HATCH, AND BACK SIDE SLIDING DOOR SEVERED BY OPENING SLIDER DOOR. CAR CAN NO LONGER BE LOCKED BECAUSE THE POWER DOOR LOOK SYSTEM CONTROLS WERE CUT WHEN THE WIRING WAS CUT. 2) COMPLETE LOSS OF DISPLAYS AND CONTROLS IN THE DASHBOARD, WITH NO WARNING THAT IT WAS GOING TO HAPPEN. EVERYTHING WORKED IN THE EVENING, AND WAS LOST THE NEXT MORNING. NO WIPERS, LIGHTS, DISPLAYS, ETC. CAR SAT IN DRIVEWAY FOR 12 HOURS, FROM THE TIME IT WORKED, TO THE TIME THAT WE DISCOVERED NOTHING WORKED. 3) PROBLEM W/ POWER STEERING. CAR MAKES A WINING NOISE AND DRINKS POWER STEERING FLUID. SEVERAL DIFFERENT WEBSITES REPORT THIS AS A COMMON PROBLEM, AND THE DEALER WANTS A $1200 REPAIR. THIS SHOULD BE A RECALL. *TR

NHTSA ODI #10273586

Mileage unknown · Apr 19, 2007
Electrical System

WE EXPERIENCED A RECURRENCE OF THE VEHICLE NOT STARTING AGAIN. THIS IS THE 4TH TIME WITHIN THE PAST YEAR. THIS INTERMITTENT PROBLEM SEEMS TO OCCUR WHEN THE ENGINE IS STARTED AND STOPPED WITHIN A SHORT PERIOD OF TIME. WHEN ATTEMPTING TO START THE VAN, THE ENGINE TURNS OVER AND STARTS BUT THEN IMMEDIATELY STOPS. IT IS AS IF …

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WE EXPERIENCED A RECURRENCE OF THE VEHICLE NOT STARTING AGAIN. THIS IS THE 4TH TIME WITHIN THE PAST YEAR. THIS INTERMITTENT PROBLEM SEEMS TO OCCUR WHEN THE ENGINE IS STARTED AND STOPPED WITHIN A SHORT PERIOD OF TIME. WHEN ATTEMPTING TO START THE VAN, THE ENGINE TURNS OVER AND STARTS BUT THEN IMMEDIATELY STOPS. IT IS AS IF AN ANTI THEFT SWITCH IS ENGAGED OR THE REMOTE STARTER MECHANISM MALFUNCTIONS AND STOPS THE ENGINE. AFTER LETTING THE VEHICLE SIT FOR AN HOUR, IT WAS ABLE START UP AND REMAIN RUNNING. THE VAN WAS DRIVEN THE NEXT DAY AND A POWERFUL ELECTRICAL BURNING SMELL WAS NOTICEABLE FROM THE ENGINE COMPARTMENT. A FAINT CLICKING/SQUEAKING NOISE WAS ALSO HEARD IN THE VICINITY OF THE ALTERNATOR. THE VEHICLE WAS TOWED INTO THE DEALERSHIP ABOUT TWO MONTHS AGO FOR THE SAME SITUATION, BUT THE VEHICLE STARTED THE NEXT DAY AND SERVICE WAS UNABLE TO DETERMINE THE CAUSE. *TR

NHTSA ODI #10188313

34,500 miles · Jul 13, 2006
Air BagsElectrical SystemCrashInjury

I HAD TAKEN THE VEHICLE FOR REPAIR ON TWO OCCASIONS DUE TO TURN SIGNALS MALFUNCTIONING, POWER WINDOWS MALFUNCTIONING, AND BACK SLIDING DOORS MALFUNCTIONING. ON THE FIRST OCCASION MALFUNCTIONS COULD NOT BE ENACTED. ON SECOND OCCASION, A SWITCH WAS REPLACED. ON JUNE 28, 2006 VAN WAS HIT IN REAR PUSHED INTO ANOTHER CAR AND THRO…

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I HAD TAKEN THE VEHICLE FOR REPAIR ON TWO OCCASIONS DUE TO TURN SIGNALS MALFUNCTIONING, POWER WINDOWS MALFUNCTIONING, AND BACK SLIDING DOORS MALFUNCTIONING. ON THE FIRST OCCASION MALFUNCTIONS COULD NOT BE ENACTED. ON SECOND OCCASION, A SWITCH WAS REPLACED. ON JUNE 28, 2006 VAN WAS HIT IN REAR PUSHED INTO ANOTHER CAR AND THROWN INTO AN 18 WHEELER TRAVELING 60 MILES PER HOUR AND NO AIRBAGS DEPLOYED. *JB

NHTSA ODI #10162305

21,000 miles · Feb 28, 2006
Electrical SystemEngine And Engine CoolingPower Train

MY 2004 CHRYSLER TOWN & COUNTRY HAS BEEN IN THE SHOP 4 TIMES FOR THE SAME PROBLEM. IT WAS FOR A PROBLEM CHRYSLER HAS PUT A BULLETIN OUT ON REGARDING MALFUNCTION INDICATOR LAMP ILLUMINATION WITH DIAGNOSTIC CODES P0300-P0306 (SPARK PLUGS). THE LIGHT HAS COME ON 4 DIFFERENT OCCASIONS DURING A 7 MONTH PERIOD. DEALER REPLACED SPARK P…

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MY 2004 CHRYSLER TOWN & COUNTRY HAS BEEN IN THE SHOP 4 TIMES FOR THE SAME PROBLEM. IT WAS FOR A PROBLEM CHRYSLER HAS PUT A BULLETIN OUT ON REGARDING MALFUNCTION INDICATOR LAMP ILLUMINATION WITH DIAGNOSTIC CODES P0300-P0306 (SPARK PLUGS). THE LIGHT HAS COME ON 4 DIFFERENT OCCASIONS DURING A 7 MONTH PERIOD. DEALER REPLACED SPARK PLUGS ALL 4 TIMES AND REPROGRAMMED THE TRAN MODULE. THEY ARE GIVING ME THE EXCUSE THAT I AM PROBABLY JUST GETTING DEFECTIVE SPARK PLUGS. I HAVE HAD A COMPUTER IN THE CAR THAT I DROVE WITH AND IT SHOWED NOTHING TO THEM AS THEY TELL ME. THEY SAY CAR ISN'T DOING ANYTHING WHEN THEY DRIVE IT. AFTER 4TH REPAIR I HAVE BROUGHT IT BACK AFTER DRIVING ONLY A FEW DAYS TELLING THEM IT STILL IS NOT FIXED, THEY SAY IT DOESN'T DO IT FOR THEM AND THEY CAN'T DO ANYTHING ELSE UNLESS THE LIGHT COMES ON AGAIN. THE CAR BUCKS, SURGES, TRANSMISSION SEEMS TO MIS, CAR HAS BACK FIRED GOING UP HILL, NO POWER GOING UP HILLS OR INCLINES, CAR EVEN LOSES POWER GOING 55 MPH PLUS ON HIGHWAYS, WHEN LIGHT DOES FINALLY COME ON CAR WILL NOT LET YOU GO OVER 10 MILES PER HOUR, FEELS LIKE IT IS GOING TO STALL BUCKS AND SURGES. THE LIGHT HAS NOT COME ON AGAIN YET FOR THE 5TH TIME BUT IT WILL EVENTUALLY WITH THE SAME CODES FOR THE SPARK PLUGS, AND AGAIN I WILL BRING IT BACK TO HAVE IT NOT FIXED AGAIN , BY THEM CHANGING THE SPARK PLUGS YET AGAIN. I ALSO SAW A BULLETIN ON THIS SITE ABOUT A CREAK, TICK, AND POP SOUND IN STEERING COLUMN WHICH I ASKED DEALER TO CHECK WHEN IT WAS BROUGHT IN LAST VISIT, THEY SAID IT WAS NOTHING, AND DID NOTHING ABOUT IT, NOW I SEE OTHER PEOPLE OBVIOUSLY HAVE SAME PROBLEM,, NOT FIXED. I HAVE NO CLUE IF THIS IS A SAFETY HAZARD AND WHAT, IF ANYTHING, COULD HAPPEN . SWAY BAR WAS REPLACED FOR NOISE WHEN GOING OVER BUMPS, AND REAR WINDOW MOTOR WAS DEFECTIVE AND REPLACED ALSO ON THIS CAR. *NM

NHTSA ODI #10151376

20,000 miles · Feb 26, 2006
Electrical System

IF YOU EVEN VACUUM OUT THE VAN, IT WILL NOT START AGAIN. *NM

NHTSA ODI #10151241

Official recalls

1

04V386000 · Steering:hydraulic Power Assist:hose, Piping, And Connections

Aug 5, 2004

ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Consequence & remedy

Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

DP14002 · Engine Stall After Refueling

Opened Sep 5, 2014 · Closed Apr 6, 2015

Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly

This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTSA evaluated the petition by analyzing consumer complaints submitted to the Agency, analyzing field data, reviewing technical information provided in Chrysler's response to an Agency information request and testing an RS minivan identified by its owner as experiencing post-refuel engine stalls.After completing this evaluation, NHTSA has concluded that further investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists.The stalls occurring in these vehicles only occur immediately after filling up the fuel tank and happen at low engine speeds. The failure rate is low, even after 8 to 13 years of the vehicles being in service, and there are no reports of crashes or injuries resulting from the stall condition.In the Agency's view, additional investigation is unlikely to result in finding the existence of a safety-related defect in the subject vehicles.Given the need to allocate and prioritize NHTSA's limited resources to best accomplish the Agency's safety mission, the petition is denied.This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will take further action if warranted by future circumstances. More details concerning our review can be found in the Federal Register Notice for this action.The following 161 VOQs are included in the petition evaluation: 10209242, 10229468, 10240708, 10260923, 10275939, 10276532, 10296487, 10298175, 10328669, 10330144, 10346517, 10349789, 10354758, 10363689, 10372112, 10372368, 10372514, 10378031, 10379764, 10382938, 10387448, 10394063, 10398877, 10413918, 10418652, 10420924, 10427063, 10437525, 10445392, 10446902, 10470028, 10471249, 10473733, 10502231, 10503114, 10504260, 10509862, 10511988, 10512120, 10512385, 10512650, 10513147, 10538154, 10549841, 10551763, 10555188, 10555418, 10556754, 10565367, 10574012, 10574398, 10586555, 10587212, 10587559, 10593433, 10607841, 10607913, 10608922, 10615810, 10622468, 10628141, 10632112, 10632128, 10632172, 10632175, 10632231, 10632262, 10632266, 10632270, 10632305, 10632316, 10632326, 10632370, 10632385, 10632399, 10632492, 10632542, 10632765, 10632833, 10632928, 10633197, 10633281, 10633409, 10633421, 10633483, 10633507, 10637752, 10637804, 10637950, 10637975, 10638032, 10638289, 10638290, 10638401, 10638968, 10639218, 10639623, 10641157, 10641603, 10641614, 10641836, 10644339, 10644705, 10649713, 10649895, 10649932, 10650313, 10652590, 10653147, 10653783, 10654533, 10655226, 10658900, 10659679, 10660320, 10662588, 10662645, 10662662, 10663473, 10667056, 10667437, 10668081, 10668094, 10668131, 10668612, 10668969, 10668970, 10669584, 10669678, 10669729, 10669775, 10669866, 10669895, 10669992, 10670422, 10670506, 10676348, 10676732, 10677120, 10679795, 10679934, 10680057, 10680290, 10680342, 10680714, 10681512, 10682584, 10682906, 10683022, 10683114, 10683549, 10683620, 10683697, 10683743, 10689898, 10690761, 10691284, 10691556, 10691751, 10693061, 10694300