Steering. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

15 crash reports7 fire reports18 injury reports

What owners actually said

245 reports

36,000 miles · Jul 9, 2004

SeatsCrashInjury

MY 2003 CHRYSLER TOWN AND COUNTY WAS REAR-ENDED BY A SEMI WITH TRAILER. THE DRIVER'S SEATBACK BROKE AND FELL ON THE MIDDLE SEAT OCCUPANT. AFTER CRASH WAS OVER, I HAD TO UNBUCKLE AND GRAB SEAT AND PULL AS HARD AS I COULD TO GET IT OFF MY NEPHEW.*AK

NHTSA ODI #10080696

Mileage unknown · Jul 8, 2004

Power Train

WHILE VEHICLE WAS PARKED ON SMALL INCLINE ON THE STREET AND THE KEY WAS TAKEN OUT OF THE IGNITION SWITCH VEHICLE ROLL DOWN THE HILL AND STOPPED IN A DITCH AT 335 FEET FROM THE PLACE WHERE VEHICLE WAS PARKED. DEALERSHIP AND MANUFACTURER WAS NOT HELPFUL. *AK

NHTSA ODI #10081539

Mileage unknown · Jul 6, 2004

Electrical SystemPower TrainSeat Belts

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THE VEHICLE WOULD NOT START. THE CONSUMER HAD TO USE THE BATTERY FROM ANOTHER VEHICLE. *LA THE CONSUMER STARTED TO HAVE PROBLEMS WITH A RATTLE IN THE DOOR, THE BRAKES SQUEAKED, THE AIR AND HEATING WOULD GO UP BY ITSELF, THE BACK AUTOMATIC HATCH WAS NOT WORKING AND WOULD COME OPEN WHILE THE VEHICLE WAS IN MOTION, THERE WAS A LOUD GRINDING WHEN THE VEHICLE WAS PLACED IN REVERSE DUE TO A FAULTY ACCUMULATOR AND THE CHECK ENGINE LIGHT HAD COME ON DUE TO THE TRANSMISSION SOLENOID PACK, THERE WAS A ROARING SOUND WHEN THE VEHICLE WAS IN MOTION, THE PASSENGER SIDE SEAT BELT WAS TANGLED AND THE DRIVERS SIDE SEAT BELT RETRACTOR WAS FAULTY, A COMPONENT WAS LOOSE IN THE DRIVERS SEAT BACK, THERE WAS NOISE IN THE SLIDING DOOR ON THE RIGHT SIDE, THE BRAKES SMELLED SMOKEY AND WERE SCRUBBING, THE CLIP ON THE CUP HOLDER WAS BROKEN AND THE BATTERY KEPT DYING AND WOULD NOT HOLD CHARGE. *SC *JB

NHTSA ODI #10081870

Mileage unknown · Jun 29, 2004

Steering

WHILE DRIVING AND TURNING A LOUD SQUEAKING NOISE WAS HEARD FROM THE FRONT. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT STEERING PUMP/ RACK AND PINION, AND HOSES WERE REPLACED. ALSO, MECHANIC INFORMED CONSUMER THAT THE VEHICLE WAS OPERATING AS DESIGNED. CONSUMER ADVISED THE MEC…

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NHTSA ODI #10080162

38,000 miles · Jun 29, 2004

Structure

WHILE DRIVING HATCHBACK INTERMITTENTLY OPENED. NO WARNING LIGHT SHOWN BEFORE OR AFTER THE INCIDENT. DEALERSHIP WAS NOTIFIED, REPROGRAMED THE LIFT-GATE MODULE DID NOT RESOLVE THE PROBLEM. A NEW LATCH MECHANISM WAS INSTALLED A WEEK AGO AND THE PROBLEM HAS NOT RE-OCCURRED.

NHTSA ODI #10080137

31,000 miles · Jun 22, 2004

Structure

ON 2 SEPARATE OCCASIONS HATCHBACK POPPED OPEN BY ITSELF. THE SECOND TIME THIS FAILURE OCCURRED HATCH BACK HIT A BRICK WALL IN A PARKING LOT. THE REAR WINDSHIELD AND WINDSHIELD WIPERS BROKE. THE DEALERSHIP WAS CONTACTED, BUT DIDN'T PROVIDE ANY ASSISTANCE.*AK

NHTSA ODI #10079611

13,000 miles · May 11, 2004

Power Train

WHILE DRIVING CONSUMER HEARD A LOUD WINDING NOISE COMING FOR THE TRANSMISSION. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THE DAY AFTER THE VEHICLE WAS PURCHASED THE TRANSMISSION EMITTED A WHINNING NOISE. WHEN THE CONSUMER CHECK THE TRANSMISSION FLUID NOTICED THAT IT WAS ABOUT ONE QUART LOW. THE DEALER R…

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NHTSA ODI #10073451

Mileage unknown · May 10, 2004

Equipment

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AIR CONDITIONER (A/C) COMPRESSOR FAILED THE COMPRESSOR WAS REPLACED . THEN IT WAS FOUND THAT THE COMPRESSOR WAS NEVER SHUTTING OFF. DEALER CALLED CHRYSLER STAR. DEALER WAS TOLD THAT THE ATC UNIT NEEDED TO BE REPLACED. DEALER REPLACED THE ATC UNIT BUT THE CYCLING PROBLEM STILL IS HAPPENING. DEALER THEN CALLED STAR AGIAN AND NOW WAS TOLD THAT THIS WAS NORMAL. I HAVE FOUND THAT WHEN YOU START THE VAN UP WITH THE ATC UNIT ON NO A/C REQUESTED AT THIS POINT AND THE COMPRESSOR WILL START TO CYCLE ON AND OFF THIS WILL NEVER STOP. THIS ALSO HAPPENS WHEN YOU GO TO DEFROST MODE BACK TO VENT ( NO A/C REQUESTED) THE COMPRESSOR WILL START CYCLING ON AND OFF AND NEVER STOP. I HAVE FOUND THAT YOU CAN STOP THE CYCLING BY TURNING ON THE A/C (SNOWFLAKE BUTTON) ON THEN OFF THE COMPRESSOR WILL NOW BE OFF AND NOT COME BACK ON TILL THE A/C UNIT IS TURNED TO AUTO MODE OF MANUAL TURNING ON THR A/C. *LA

NHTSA ODI #10072368

8,000 miles · May 6, 2004

Latches/locks/linkages

AT HIGHWAY SPEEDS DRIVER'S SIDE SLIDING DOOR WILL OPEN BY ITSELF. ALSO, THE REAR HATCH WILL DO LIKEWISE. ONCE THE DOORS OPEN, THEY WILL NOT CLOSE MANUALLY OR AUTOMATICALLY FOR AT LEAST 45 MINUTES. *AK

NHTSA ODI #10072251

2,990 miles · May 1, 2004

Electrical SystemLatches/locks/linkages

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(1) NO EVENT LEADING TO FAILURE (2) UPON ENTERING VEHICLE DRIVER SIDE AND SITTING DOWN OCCASIONALLY EITHER RIGHT OR LEFT SLIDER DOOR WILL OPEN. DOES NOT SEEM TO HAPPEN UNTIL I AM SEATED, THOUGH THAT MAY BE COINCIDENTAL AS I OPEN DOOR AND SIT IN ONE MOTION. IS OF NO REAL CONSEQUENCE BUT I AM CONCERNED THAT SITUATION WILL ONLY GET WORSE. (3) HAVE NOT GONE TO DEALERSHIP WITH PROBLEM YET. ONLY DRIVE VEHICLE ON OCCASION THAT IS 3000 MILES IN FIRST YEAR. I WILL BE MAKING AN APPOINTMENT BUT MUST GET DAY OFF WORK. *AK

NHTSA ODI #10068136

Official recalls

05V134000 · Latches/locks/linkages:hatchback/liftgate:lock

Apr 6, 2005

ON CERTAIN MINIVANS, THE POWER LIFTGATE (PLG) LATCH MAY NOT ENGAGE THE STRIKER ALLOWING THE LIFTGATE TO OPEN WHILE DRIVING.

Consequence & remedy

Consequence: IN THE EVENT OF A CRASH, AN UNBELTED PASSENGER COULD BE EJECTED FROM THE VEHICLE.

Remedy: DEALERS WILL REPLACE THE POWER LIFTGATE CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN APRIL 26, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

04V386000 · Steering:hydraulic Power Assist:hose, Piping, And Connections

Aug 5, 2004

ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Consequence & remedy

Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

DP14002 · Engine Stall After Refueling

Opened Sep 5, 2014 · Closed Apr 6, 2015

Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly

This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTSA evaluated the petition by analyzing consumer complaints submitted to the Agency, analyzing field data, reviewing technical information provided in Chrysler's response to an Agency information request and testing an RS minivan identified by its owner as experiencing post-refuel engine stalls.After completing this evaluation, NHTSA has concluded that further investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists.The stalls occurring in these vehicles only occur immediately after filling up the fuel tank and happen at low engine speeds. The failure rate is low, even after 8 to 13 years of the vehicles being in service, and there are no reports of crashes or injuries resulting from the stall condition.In the Agency's view, additional investigation is unlikely to result in finding the existence of a safety-related defect in the subject vehicles.Given the need to allocate and prioritize NHTSA's limited resources to best accomplish the Agency's safety mission, the petition is denied.This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will take further action if warranted by future circumstances. More details concerning our review can be found in the Federal Register Notice for this action.The following 161 VOQs are included in the petition evaluation: 10209242, 10229468, 10240708, 10260923, 10275939, 10276532, 10296487, 10298175, 10328669, 10330144, 10346517, 10349789, 10354758, 10363689, 10372112, 10372368, 10372514, 10378031, 10379764, 10382938, 10387448, 10394063, 10398877, 10413918, 10418652, 10420924, 10427063, 10437525, 10445392, 10446902, 10470028, 10471249, 10473733, 10502231, 10503114, 10504260, 10509862, 10511988, 10512120, 10512385, 10512650, 10513147, 10538154, 10549841, 10551763, 10555188, 10555418, 10556754, 10565367, 10574012, 10574398, 10586555, 10587212, 10587559, 10593433, 10607841, 10607913, 10608922, 10615810, 10622468, 10628141, 10632112, 10632128, 10632172, 10632175, 10632231, 10632262, 10632266, 10632270, 10632305, 10632316, 10632326, 10632370, 10632385, 10632399, 10632492, 10632542, 10632765, 10632833, 10632928, 10633197, 10633281, 10633409, 10633421, 10633483, 10633507, 10637752, 10637804, 10637950, 10637975, 10638032, 10638289, 10638290, 10638401, 10638968, 10639218, 10639623, 10641157, 10641603, 10641614, 10641836, 10644339, 10644705, 10649713, 10649895, 10649932, 10650313, 10652590, 10653147, 10653783, 10654533, 10655226, 10658900, 10659679, 10660320, 10662588, 10662645, 10662662, 10663473, 10667056, 10667437, 10668081, 10668094, 10668131, 10668612, 10668969, 10668970, 10669584, 10669678, 10669729, 10669775, 10669866, 10669895, 10669992, 10670422, 10670506, 10676348, 10676732, 10677120, 10679795, 10679934, 10680057, 10680290, 10680342, 10680714, 10681512, 10682584, 10682906, 10683022, 10683114, 10683549, 10683620, 10683697, 10683743, 10689898, 10690761, 10691284, 10691556, 10691751, 10693061, 10694300

EA04031 · Power Liftgate Latch

Opened Nov 22, 2004 · Closed Apr 7, 2005

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

Additional source detail variants (2)

Latches/locks/linkages

Latches/locks/linkages:tailgate:latch

PE04054 · Power Liftgate Latch

Opened Jul 30, 2004 · Closed Nov 22, 2004

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:hatchback/liftgate:lock

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.

Additional source detail variants (2)

Latches/locks/linkages

Latches/locks/linkages:hatchback/liftgate:lock