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2003 Chrysler Town And Country

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2003 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.

About this comparison →

When problems were reported

Mileage at the reported incident

188 reports with mileage · 57 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

15 crash reports7 fire reports18 injury reports

What owners actually said

245 reports
Mileage unknown · Oct 14, 2004
Air Bags

WHILE DRIVING, THE SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THE CONSUMER DROVE TO THE DEALER FOR AN INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT A SENSOR NEEDED TO BE REPLACED. PLEASE FILL IN ADDITIONAL INFORMATION. *JB

NHTSA ODI #10096856

Mileage unknown · Oct 14, 2004
Service Brakes, Hydraulic

ABS BRAKE LIGHT IN DASH IS ON CONSTANTLY. BRAKES LOCK UP IN EMERGENCY STOPS WITH RESULTING SKID. ABS DOES NOT WORK AT ALL.*AK

NHTSA ODI #10095792

Mileage unknown · Oct 1, 2004
Steering

WHILE DRIVING AND TURNING CONSUMER HEARD A LOUD KNOCKING NOISE COMING FROM THE FRONT. SUDDENLY THE VEHICLE VIBRATED UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE , AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT STEERING PUMP NEEDED TO BE REPLACED AND REPLACED IT THREE TIMES. HOWE…

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WHILE DRIVING AND TURNING CONSUMER HEARD A LOUD KNOCKING NOISE COMING FROM THE FRONT. SUDDENLY THE VEHICLE VIBRATED UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE , AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT STEERING PUMP NEEDED TO BE REPLACED AND REPLACED IT THREE TIMES. HOWEVER, THE PROBLEM RECURRED. *AK

NHTSA ODI #10094906

61,000 miles · Sep 21, 2004
Steering

WHILE TURNING LEFT WITH THE TURN SIGNAL ENGAGED, THE STEERING WHEEL LOCKED AND FAILED TO RETURN BACK TO THE CENTER. THE CONSUMER HAD TO PHYSICALLY SNATCH THE STEERING WHEEL TO MOVE IT BACK. *AK THE CONSUMER STATED THAT A CONSIDERABLE AMOUNT OF FORCE WAS REQUIRED TO GET THE STEERING WHEEL TO MOVE BACK TO THE CENTER POSITION …

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WHILE TURNING LEFT WITH THE TURN SIGNAL ENGAGED, THE STEERING WHEEL LOCKED AND FAILED TO RETURN BACK TO THE CENTER. THE CONSUMER HAD TO PHYSICALLY SNATCH THE STEERING WHEEL TO MOVE IT BACK. *AK THE CONSUMER STATED THAT A CONSIDERABLE AMOUNT OF FORCE WAS REQUIRED TO GET THE STEERING WHEEL TO MOVE BACK TO THE CENTER POSITION CAUSING SOMETHING TO BREAK INTERNALLY IN THE STEERING COLUMN. *TC *JB

NHTSA ODI #10089449

40,000 miles · Sep 9, 2004
Equipment

WHILE AT AN INTERSECTION, I HAD A POWER LOSS ON MY CHRYSLER TOWN AND COUNTRY. AFTER THE LOSS OF POWER I WAS UNABLE TO DO ANYTHING. I HAD TO SHUT THE VAN OFF WAIT 10 MINUTES AND THEN START IT UP AGAIN. AFTER RESTARTING IT WAS NOT SHIFTING CORRECTLY AND THE CHECK INGINE LIGHT THEN CAME ON. I TOOK IT BACK TO THE DEALERSHIP WHERE WE…

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WHILE AT AN INTERSECTION, I HAD A POWER LOSS ON MY CHRYSLER TOWN AND COUNTRY. AFTER THE LOSS OF POWER I WAS UNABLE TO DO ANYTHING. I HAD TO SHUT THE VAN OFF WAIT 10 MINUTES AND THEN START IT UP AGAIN. AFTER RESTARTING IT WAS NOT SHIFTING CORRECTLY AND THE CHECK INGINE LIGHT THEN CAME ON. I TOOK IT BACK TO THE DEALERSHIP WHERE WE HAD BOUGHT IT 3 MONTHS AGO. THEY RAN A TEST ON THE VAN WHICH IT FAILED. IT FAILED THE TRANSMISSION TEST. KNOWING THAT THEY WILL NOT FIX IT. WHILE I WAS MAKING THE HOUR DRIVE TO THE DEALERSHIP THE LIGHT WENT OFF, THEY SAID WITHOUT THE LIGHT ON THERE IS NOTHING THEY CAN DO. I HAVE A 3 YEAR OLD DAUGHTER AND WILL BE HAVING MY SECOND CHILD NEXT MONTH. WHAT ARE THEY WILLING TO DO IF WE ALL GET KILLED BY THIS. THEY KNOW IT IS UNSAFE YET THEY WILL DO NOTHING!!*AK

NHTSA ODI #10090687

4,213 miles · Sep 8, 2004
Structure

THE REAR TAIL GATE POPPED WIDE OPEN ON FREEWAY AND THE DOG JUMPED OUT. THE DEALER MECHANICAN FOUND THAT THE REAR LATCH WAS LATCHED WITHOUT THE GATE CLOSED AND THERE WAS NO WARNING LIGHT ON THE DASH. CAUSE: INCOMPLETE LATCH RELEASE. PAWL SWITCH FAILURE. *SC

NHTSA ODI #10009295

49,725 miles · Aug 28, 2004
Engine And Engine Cooling

DROVE FOR TWO HOURS IN RAIN, PARKED CAR. SEVEN HOURS LATER, STARTED CAR AND IT STALLED...DID THAT TWICE. STARTED THIRD TIME BUT I SMELLED A BURNING SMELL COMING FROM ENGINE COMPARTMENT, SHUT MOTOR OFF. TURNS OUT A/C COMPRESSOR FROZE UP, SNAPPING THE SERPENTINE BELT. CAR TOWED, DEALERSHIP FIXED FOR NO CHARGE..."SPECIAL" WARRA…

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DROVE FOR TWO HOURS IN RAIN, PARKED CAR. SEVEN HOURS LATER, STARTED CAR AND IT STALLED...DID THAT TWICE. STARTED THIRD TIME BUT I SMELLED A BURNING SMELL COMING FROM ENGINE COMPARTMENT, SHUT MOTOR OFF. TURNS OUT A/C COMPRESSOR FROZE UP, SNAPPING THE SERPENTINE BELT. CAR TOWED, DEALERSHIP FIXED FOR NO CHARGE..."SPECIAL" WARRANTY IS WHAT I WAS TOLD. *JB

NHTSA ODI #10088724

4,400 miles · Aug 13, 2004
SteeringCrashInjury

CONSUMER'S VEHICLE WAS INVOLVED IN A COLLISION, AND IT WAS DISCOVERED THAT THE POWER STEERING COLUMN WAS DEFECTIVE. CONSUMER STATED THAT SHE DISCOVERED A RECALL FOR THIS PROBLEM.*AK

NHTSA ODI #10087898

26,000 miles · Aug 3, 2004
Service Brakes, Hydraulic

I PURCHASED A NEW 2003 CHRYSLER TOWN AND COUNTRY VAN MAY 23, 2003. TODAY IS AUGUST 3, 2004. I HAVE 26,000 MILES ON THIS VAN AND HAVE JUST HAD TO REPLACE THE FRONT BRAKES AND HAD TO HAVE THE DRUMS GROUND. THE BRAKES HAVE SKWEAKED SINCE THE IT WAS NEW AND I REPORTED THIS TO THE DEALERSHIP AT LEAST 2 OTHER TIMES BEFORE THIS TIME…

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I PURCHASED A NEW 2003 CHRYSLER TOWN AND COUNTRY VAN MAY 23, 2003. TODAY IS AUGUST 3, 2004. I HAVE 26,000 MILES ON THIS VAN AND HAVE JUST HAD TO REPLACE THE FRONT BRAKES AND HAD TO HAVE THE DRUMS GROUND. THE BRAKES HAVE SKWEAKED SINCE THE IT WAS NEW AND I REPORTED THIS TO THE DEALERSHIP AT LEAST 2 OTHER TIMES BEFORE THIS TIME. I WAS TOLD THAT WAS "NORMAL" ON A NEW VAN. I THINK THE WEAR OF THESE BRAKES IS EXCESSIVE FOR THIS MILAGE AND BELIEVE IT TO BE POOR ENGINEERING OR A SUBSTANDARD ASSEMBLY I HAVE BEEN TOLD THAT THE BACK BRAKES ARE ALSO WEARING AND WILL NEED TO BE REPLACED WITH THE NEXT SERVICE. I HAVE OWNED MANY MANY NEW VEHICLES AND I HAVE NEVER EXPERIENCED THIS. THIS IS UNDOUBTEDLY A DEFFECT UNDER THE WHICH THE WARRANTY SHOULD BE EFFECTIVE.*AK

NHTSA ODI #10086106

Mileage unknown · Jul 29, 2004
Electrical SystemStructure

LIFTGATE SUDDENLY POPPED OPEN WITHOUT WARNING WHILE DRIVING. THE DEALERSHIP INDICATED THAT THEY WERE GOING TO REPLACE THE TAILGATE MODULE AND THAT SHOULD CORRECT THE PROBLEM. *AK THE VAN WOULDN'T START AND NO PROBLEM WAS FOUND, THE BATTERY WAS REPLACED, THE VEHICLE DID NOT START AGAIN AND A NEW BATTERY WAS INSTALLED, THE LI…

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LIFTGATE SUDDENLY POPPED OPEN WITHOUT WARNING WHILE DRIVING. THE DEALERSHIP INDICATED THAT THEY WERE GOING TO REPLACE THE TAILGATE MODULE AND THAT SHOULD CORRECT THE PROBLEM. *AK THE VAN WOULDN'T START AND NO PROBLEM WAS FOUND, THE BATTERY WAS REPLACED, THE VEHICLE DID NOT START AGAIN AND A NEW BATTERY WAS INSTALLED, THE LIFTGATE MODULE WAS REPLACED AND THE BATTERY LEAKED AND LEFT A POWDERY SUBSTANCE ON THE CONCRETE. *SC *JB

NHTSA ODI #10038513

Official recalls

2

05V134000 · Latches/locks/linkages:hatchback/liftgate:lock

Apr 6, 2005

ON CERTAIN MINIVANS, THE POWER LIFTGATE (PLG) LATCH MAY NOT ENGAGE THE STRIKER ALLOWING THE LIFTGATE TO OPEN WHILE DRIVING.

Consequence & remedy

Consequence: IN THE EVENT OF A CRASH, AN UNBELTED PASSENGER COULD BE EJECTED FROM THE VEHICLE.

Remedy: DEALERS WILL REPLACE THE POWER LIFTGATE CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN APRIL 26, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

04V386000 · Steering:hydraulic Power Assist:hose, Piping, And Connections

Aug 5, 2004

ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Consequence & remedy

Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

3

DP14002 · Engine Stall After Refueling

Opened Sep 5, 2014 · Closed Apr 6, 2015

Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly

This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTSA evaluated the petition by analyzing consumer complaints submitted to the Agency, analyzing field data, reviewing technical information provided in Chrysler's response to an Agency information request and testing an RS minivan identified by its owner as experiencing post-refuel engine stalls.After completing this evaluation, NHTSA has concluded that further investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists.The stalls occurring in these vehicles only occur immediately after filling up the fuel tank and happen at low engine speeds. The failure rate is low, even after 8 to 13 years of the vehicles being in service, and there are no reports of crashes or injuries resulting from the stall condition.In the Agency's view, additional investigation is unlikely to result in finding the existence of a safety-related defect in the subject vehicles.Given the need to allocate and prioritize NHTSA's limited resources to best accomplish the Agency's safety mission, the petition is denied.This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will take further action if warranted by future circumstances. More details concerning our review can be found in the Federal Register Notice for this action.The following 161 VOQs are included in the petition evaluation: 10209242, 10229468, 10240708, 10260923, 10275939, 10276532, 10296487, 10298175, 10328669, 10330144, 10346517, 10349789, 10354758, 10363689, 10372112, 10372368, 10372514, 10378031, 10379764, 10382938, 10387448, 10394063, 10398877, 10413918, 10418652, 10420924, 10427063, 10437525, 10445392, 10446902, 10470028, 10471249, 10473733, 10502231, 10503114, 10504260, 10509862, 10511988, 10512120, 10512385, 10512650, 10513147, 10538154, 10549841, 10551763, 10555188, 10555418, 10556754, 10565367, 10574012, 10574398, 10586555, 10587212, 10587559, 10593433, 10607841, 10607913, 10608922, 10615810, 10622468, 10628141, 10632112, 10632128, 10632172, 10632175, 10632231, 10632262, 10632266, 10632270, 10632305, 10632316, 10632326, 10632370, 10632385, 10632399, 10632492, 10632542, 10632765, 10632833, 10632928, 10633197, 10633281, 10633409, 10633421, 10633483, 10633507, 10637752, 10637804, 10637950, 10637975, 10638032, 10638289, 10638290, 10638401, 10638968, 10639218, 10639623, 10641157, 10641603, 10641614, 10641836, 10644339, 10644705, 10649713, 10649895, 10649932, 10650313, 10652590, 10653147, 10653783, 10654533, 10655226, 10658900, 10659679, 10660320, 10662588, 10662645, 10662662, 10663473, 10667056, 10667437, 10668081, 10668094, 10668131, 10668612, 10668969, 10668970, 10669584, 10669678, 10669729, 10669775, 10669866, 10669895, 10669992, 10670422, 10670506, 10676348, 10676732, 10677120, 10679795, 10679934, 10680057, 10680290, 10680342, 10680714, 10681512, 10682584, 10682906, 10683022, 10683114, 10683549, 10683620, 10683697, 10683743, 10689898, 10690761, 10691284, 10691556, 10691751, 10693061, 10694300

EA04031 · Power Liftgate Latch

Opened Nov 22, 2004 · Closed Apr 7, 2005

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

Additional source detail variants (2)

Latches/locks/linkages

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

Latches/locks/linkages:tailgate:latch

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

PE04054 · Power Liftgate Latch

Opened Jul 30, 2004 · Closed Nov 22, 2004

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:hatchback/liftgate:lock

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.

Additional source detail variants (2)

Latches/locks/linkages

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.

Latches/locks/linkages:hatchback/liftgate:lock

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.