2000 CHRYSLER TOWN AND COUNTRY LXI**NAR**CC THE CONSUMER STATED FOR THE PAST SEVERAL YEARS THE SERPENTINE BELT THAT OPERATES THE POWER STEERING, ENGINE COOLING, AND ALTERNATOR HAS PERIODICALLY JUMP FROM THE PULLEYS DURING HEAVY RAINS ON WELL DRAINED STREETS. *JB
2000 Chrysler Town And Country
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2000 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Town And Country years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
168 reports with mileage · 138 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Power Train. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine And Engine Cooling. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
306 reportsEXTERIOR HANDLE ON REAR SLIDING DOOS BREAK EASILY. MY DAUGHTER IN LAW PULED ONE SIDE TO OEN AND IT BROE OFF. MY 5 YEAR OLD GRANDSON PULED ON THE HANDLE ON THE OTHER SIDE LATER AND IT TO PROKE OF. THE COST OF THE NEW HANDLE IS 166.00. I APPEARS THE THE QUALITY OF MATERIAL IS OF A POOR QUAILTY AND THE PRICE FOR A NEW ONE IS OU…
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EXTERIOR HANDLE ON REAR SLIDING DOOS BREAK EASILY. MY DAUGHTER IN LAW PULED ONE SIDE TO OEN AND IT BROE OFF. MY 5 YEAR OLD GRANDSON PULED ON THE HANDLE ON THE OTHER SIDE LATER AND IT TO PROKE OF. THE COST OF THE NEW HANDLE IS 166.00. I APPEARS THE THE QUALITY OF MATERIAL IS OF A POOR QUAILTY AND THE PRICE FOR A NEW ONE IS OUTRAGEOUS.
ON SATURDAY, MARCH 3, 2007, I EXPERIENCED A SUDDEN LOSS OF MY BRAKES UPON STOPPING AT A STOP SIGN AT A FOUR-WAY CONTROLLED INTERSECTION. A PICK-UP TRUCK ON MY RIGHT SIDE HAD THE RIGHT-OF-WAY AND HAD BEGUN TO PROCEED THROUGH WHEN MY 2000 TOWN & COUNTRY LXI BRAKES FAILED AND WENT THROUGH THE STOP SIGN. FORTUNATELY, THE OTHER DRIVE…
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ON SATURDAY, MARCH 3, 2007, I EXPERIENCED A SUDDEN LOSS OF MY BRAKES UPON STOPPING AT A STOP SIGN AT A FOUR-WAY CONTROLLED INTERSECTION. A PICK-UP TRUCK ON MY RIGHT SIDE HAD THE RIGHT-OF-WAY AND HAD BEGUN TO PROCEED THROUGH WHEN MY 2000 TOWN & COUNTRY LXI BRAKES FAILED AND WENT THROUGH THE STOP SIGN. FORTUNATELY, THE OTHER DRIVER WAS ABLE TO STOP WITHOUT INCIDENT. I HAD MY MINIVAN TOWED TO OUR MECHANIC WHO FOUND THE BRAKE LINES WERE BOTH SEVERELY CORRODED/RUSTED, ONE TOTALLY THROUGH THE METAL, THE OTHER NEARLY SO. BOTH WERE REPLACED AT A COST OF OVER 600.00. THE CORROSION PROBLEM IS ELECTROLYSIS, THE RESULT OF THE JOINING OF TWO DIFFERENT METALS IN THE CONSTRUCTION OF THE BRAKE LINES. THIS DESIGN FLAW RESULTED IN A POTENTIALLY DEADLY LOSS OF THE BRAKES. MY MECHANIC CAN COMMUNICATE HIS FINDINGS IF NEEDED TO YOUR PERSONNEL. THE FACT THAT THE PARTS SERVICE HE USES STOCKS THIS ITEM IS TELLING IN THAT THERE IS AN APPARENT NEED FOR THE REPLACEMENT OF THE LINES ON A REGULAR ENOUGH BASIS TO STOCK THE PARTS. I HAVE CONTACTED DAIMLER CHRYSLER WITH THIS INFORMATION. I HOPE SOMETHING CAN BE DONE TO INSTIGATE A RECALL ON THIS PROBLEM AS I AM CONCERNED ABOUT THE POTENTIAL LOSS OF LIFE THAT COULD RESULT. 24 HOURS BEFORE THIS BRAKE FAILURE, I WAS DRIVING THE FREEWAY FROM MILWAUKEE TO OSHKOSH, WISCONSIN AND BACK WITH MY 17-YEAR-OLD FOR AN APPOINTMENT AT THE UNIVERSITY OF WISCONSIN OSHKOSH FOR HIS ADMISSION TO THE MUSIC BUSINESS PROGRAM IN THE FALL OF 2007 SEMESTER. WE WERE IN BLOWING SNOW ON A COMPLETELY SNOW-COVERED HIGHWAY THE ENTIRE DISTANCE. IT IS TRULY A MIRACLE THAT NO HARM CAME TO ANYONE. WE LOST OUR TWO OLDEST SONS, AS TEENAGERS, IN A DEADLY CAR CRASH AND WOULD NOT WISH THIS TRAGEDY ON ANYONE. THIS WAS AN EXTREMELY CLOSE CALL FOR OUR FAMILY AND I HOPE THAT NO DEATHS HAVE TO OCCUR BEFORE THIS ISSUE IS ADDRESSED. THIS DESIGN FLAW IS ONE THAT OTHERS HAVE EXPERIENCED AS WELL AND DESERVES CLOSE SCRUTINY. THANK YOU FOR ANY ATTENTION TO THIS MATTER. *JB
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN & COUNTRY. WHILE ATTEMPTING TO ENGAGE THE BRAKE PEDAL IT BEGAN TO TIGHTEN AND THE BRAKE LINE RUPTURED. ALSO, THE DEALER CONFIRMED THAT THE BRAKE LINE RUPTURED. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 57.000. *AK THE CONSUMER STATED THAT THE MOST UPSE…
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TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN & COUNTRY. WHILE ATTEMPTING TO ENGAGE THE BRAKE PEDAL IT BEGAN TO TIGHTEN AND THE BRAKE LINE RUPTURED. ALSO, THE DEALER CONFIRMED THAT THE BRAKE LINE RUPTURED. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 57.000. *AK THE CONSUMER STATED THAT THE MOST UPSETTING THING IS THE TREATMENT HE RECEIVED FROM THE DEALER. UPDATED 07/25/07 *TR
TL*- THE CONTACT STATED THAT THE V2000 CHRYSLER TOWN & COUNTRY HAD A NUMBER OF PROBLEMS WITH THE SERPENTINE BELT POPPING OFF WHILE DRIVING. THE CONTACT STATED THAT THIS HAD HAPPENED ON FOUR OCCASION. THERE WAS HEAVY RAIN AND WHILE DRIVING 30-35 MPH UNDER HEAVY TRAFFIC, THE BATTERY LIGHT CAME ON AND THE VEHICLE WAS DIFFICULT TO…
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TL*- THE CONTACT STATED THAT THE V2000 CHRYSLER TOWN & COUNTRY HAD A NUMBER OF PROBLEMS WITH THE SERPENTINE BELT POPPING OFF WHILE DRIVING. THE CONTACT STATED THAT THIS HAD HAPPENED ON FOUR OCCASION. THERE WAS HEAVY RAIN AND WHILE DRIVING 30-35 MPH UNDER HEAVY TRAFFIC, THE BATTERY LIGHT CAME ON AND THE VEHICLE WAS DIFFICULT TO STEER. HE WAS ABLE TO PULL OFF THE ROAD INTO A PARKING AREA. THE CONTACT OPENED THE HOOD AND NOTICED THAT THE SERPENTINE BELT CAME OFF AGAIN. THE CONTACT CALLED AAA TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP, AND THEY ALSO INFORMED HIM THAT THE SERPENTINE BELT HAD COME OFF. THE CONTACT STATED THAT THE VEHICLE IS STILL AT THE DEALERSHIP. THE CONTACT WILL HAVE THE BELT AVAILABLE FOR INVESTIGATION. THE CONTACT WILL BE CALLING THE MANUFACTURER OF CHRYSLER TO FILE A COMPLAINT. THE CONTACT FELT THAT IF THIS CONTINUED TO HAPPEN, ONE DAY THE SERPENTINE BELT WILL POP OFF AND HE WILL LOSE CONTROL OF THE STEERING AND SOMETHING DRASTIC COULD HAPPEN. THIS VEHICLE HAD 62,500 MILES, AND WAS NOT SURE HOW MANY MILES WERE ON THE VEHICLE WHEN THE SERPENTINE BELT POPPED OFF THE FIRST TIME. THE CONTACT WILL HAVE ALL REPAIR ORDERS AVAILABLE FOR THIS INVESTIGATION. *AK THE CONSUMER STATES THE BELT WAS OKAY PER DEALER AND REINSTALLED. THE CONSUMER HAS PROVIDED INVOICES OF REPAIR. UPDATED 05/04/07. *JB
TL*- THE CONTACT STATED THAT THE 2000 CHRYSLER TOWN & COUNTRY HAD A NUMBER OF PROBLEMS WITH THE SERPENTINE BELT POPPING OFF WHILE DRIVING. THIS HAPPENED ON FOUR OCCASIONS DURING HEAVY RAIN AND WHILE DRIVING 30-35 MPH UNDER HEAVY TRAFFIC, THE BATTERY LIGHT CAME ON, AND THE VEHICLE WAS DIFFICULT TO STEER. HE WAS ABLE TO PULL OFF…
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TL*- THE CONTACT STATED THAT THE 2000 CHRYSLER TOWN & COUNTRY HAD A NUMBER OF PROBLEMS WITH THE SERPENTINE BELT POPPING OFF WHILE DRIVING. THIS HAPPENED ON FOUR OCCASIONS DURING HEAVY RAIN AND WHILE DRIVING 30-35 MPH UNDER HEAVY TRAFFIC, THE BATTERY LIGHT CAME ON, AND THE VEHICLE WAS DIFFICULT TO STEER. HE WAS ABLE TO PULL OFF THE ROAD INTO A PARKING AREA. THE CONTACT OPENED THE HOOD OF THE VEHICLE AND NOTICED THAT THE SERPENTINE BELT HAD COME OFF AGAIN. THE CONTACT CALLED AAA TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP, AND THEY ALSO INFORMED HIM THAT THE SERPENTINE BELT CAME OFF. THE CONTACT STATED THAT THE VEHICLEWAS STILL AT THE DEALERSHIP. THE CONTACT WILL HAVE THE BELT AVAILABLE FOR INVESTIGATION. THE CONTACT WILL BE CALLING THE MANUFACTURER OF CHRYSLER TO FILE A COMPLAINT. THE CONTACT FELT THAT IF THIS CONTINUED TO HAPPEN ONE DAY THE SERPENTINE BELT WILL POP OFF AND HE WILL LOSE CONTROL OF THE STEERING AND SOMETHING DRASTIC COULD HAPPEN. THE CONTACT STATED THAT THIS VEHICLE HAD 62,500 MILES AND WAS NOT SURE HOW MANY MILES WERE ON THE VEHICLE WHEN THE SERPENTINE BELT POPPED OFF THE FIRST TIME. THE CONTACT WILL HAVE ALL REPAIR ORDERS AVAILABLE FOR THIS INVESTIGATION. *AK
TL* - THE CONTACT HAS A 2000 CHRYSLER TOWN AND COUNTRY AND STATED THAT THE PLASTIC HEADLIGHT COVER TURNED GRAY AND CLOUDY. THIS INTERFERED WITH THE AMOUNT OF ILLUMINATION IT DISPLAYED. THE DEALERSHIP STATED THAT THEY HAVE HAD NUMEROUS COMPLAINTS REGARDING THE SAME PROBLEM, BUT UNFORTUNATELY THEY COULD NOT COVER THE REPAIR …
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TL* - THE CONTACT HAS A 2000 CHRYSLER TOWN AND COUNTRY AND STATED THAT THE PLASTIC HEADLIGHT COVER TURNED GRAY AND CLOUDY. THIS INTERFERED WITH THE AMOUNT OF ILLUMINATION IT DISPLAYED. THE DEALERSHIP STATED THAT THEY HAVE HAD NUMEROUS COMPLAINTS REGARDING THE SAME PROBLEM, BUT UNFORTUNATELY THEY COULD NOT COVER THE REPAIR COST UNTIL THE MANUFACTURER SET UP A RECALL. *AK UPDATED 1/26/2007 - *NM
WE HAVE HAD NUMEROUS OCCASIONS OF THE SEAT BELTS COMING UNLATCHED FOR NO APPARENT REASON, OR SEEMING TO BE LATCHED CORRECTLY AND THEN FINDING OUT MILES LATER THAT IT POPS OUT AND MAYBE WASN'T LATCHED CORRECTLY IN THE FIRST PLACE. I HAVE 4 CHILDREN, RANGING IN AGE 2-11, AND WE HAVE HAD THIS PROBLEM WITH ALL OF THE SEATS. I HAVE A…
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WE HAVE HAD NUMEROUS OCCASIONS OF THE SEAT BELTS COMING UNLATCHED FOR NO APPARENT REASON, OR SEEMING TO BE LATCHED CORRECTLY AND THEN FINDING OUT MILES LATER THAT IT POPS OUT AND MAYBE WASN'T LATCHED CORRECTLY IN THE FIRST PLACE. I HAVE 4 CHILDREN, RANGING IN AGE 2-11, AND WE HAVE HAD THIS PROBLEM WITH ALL OF THE SEATS. I HAVE ALSO READ ONLINE WHILE INVESTIGATING THIS ISSUE, THAT THIS IS NOT AN ISOLATED INCIDENT AND THAT DEATH HAS OCCURRED DUE TO THIS PROBLEM. WHY HAS THERE NOT BEEN A RECALL OF THESE SEAT BELTS WHEN THEY ARE CLEARLY DEFECTIVE? I AM REQUESTING THAT YOU, DAIMLER CHRYSLER, REPLACE ALL OF THE SEAT BELTS IN THE CHRYSLER TOWN AND COUNTRY OWNED BY US, LISTED ABOVE, FREE OF CHARGE, TO SHOW YOUR GOOD WILL IN THIS SITUATION. IT WOULD BE DISASTROUS FOR THIS ISSUE OF THE SEAT BELT UNLATCHING ITSELF IN A WRECK TO HAPPEN AGAIN AND LEAVE US WITH AN INJURED OR DEAD CHILD OR ADULT. I AM CONFIDENT THAT YOU WILL STAND UP AND BE RESPONSIBLE AND FIX THIS ISSUE. 119134 MILES 2000 TOWN & COUNTRY LXI. *NM
AFTER SEVERAL MONTHS OF PROBLEMS WITH MY POWER SEAT MEMORY SYSTEM(MY SEATS WOULD SWITCH TO A SETTING THAT WAS NOT PROGRAMMED BY MYSELF), I CONTACTED MY DEALER AND ADVISED THEM OF MY SITUATION. THIS UNWANTED ADJUSTMENT COULD BE REPLICATED BY PRESSING THE UNLOCK BUTTON ON MY FOB. I BEGAN UNLOCKING MY VAN WITH MY KEY. I ADVISED MY …
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AFTER SEVERAL MONTHS OF PROBLEMS WITH MY POWER SEAT MEMORY SYSTEM(MY SEATS WOULD SWITCH TO A SETTING THAT WAS NOT PROGRAMMED BY MYSELF), I CONTACTED MY DEALER AND ADVISED THEM OF MY SITUATION. THIS UNWANTED ADJUSTMENT COULD BE REPLICATED BY PRESSING THE UNLOCK BUTTON ON MY FOB. I BEGAN UNLOCKING MY VAN WITH MY KEY. I ADVISED MY DEALER AGAIN. THIS PAST JUNE, WHILE OPERATING MY VAN ONTO A FREEWAY, THE SEAT BEGAN TO CHANGE POSITIONS AND THE MIRRORS READJUSTED. MY CHILDREN AND A FAMILY FRIEND OBSERVED THIS ACTION AS IT OCCURRED. I GRABBED HOLD OF THE WHEEL AND READJUSTED ALL OF THE ABOVE MENTIONED ITEMS WHILE STILL MAINTAINING CONTROL. THIS PROCESS HAS RECURRED ON AT LEAST FIVE OCCASIONS. UPON RETURN FROM OUR VACATION, I NOTIFIED THE DEALER AND MADE AN APPOINTMENT. AFTER SEVERAL HOURS AT THE DEALERSHIP, THEY STATED THAT MY OPTIONS WERE TO DISCONNECT THE AUTO-SETTING OR RETURN THE VEHICLE WHEN A PARTICULAR COMPUTER WAS RETURNED TO THEM. MY VISIT COST ME SEVERAL HOURS AND A BILL OF OVER $98.00. CURRENTLY I AM ABLE TO MANUALLY ADJUST THE SEAT AND MIRROR. *NM
THE SERPENTINE BELT ON MY 2000 CHRYSLER TOWN & COUNTRY VAN POPS OFF CAUSING LOSS OF POWER STEERING, ALTERNATOR AND WATER PUMP. VERY DANGEROUS TO HAVE TO SAFELY DRIVE TO A STOP WITHOUT POWER STEERING. BELT HAS BEEN REPLACED. TENSIONER HAS BEEN REPLACED. PULLEYS HAVE BEEN REPLACED. DEALERS AND PRIVATE SHOPS HAVE NO CLUE WHAT IS WR…
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THE SERPENTINE BELT ON MY 2000 CHRYSLER TOWN & COUNTRY VAN POPS OFF CAUSING LOSS OF POWER STEERING, ALTERNATOR AND WATER PUMP. VERY DANGEROUS TO HAVE TO SAFELY DRIVE TO A STOP WITHOUT POWER STEERING. BELT HAS BEEN REPLACED. TENSIONER HAS BEEN REPLACED. PULLEYS HAVE BEEN REPLACED. DEALERS AND PRIVATE SHOPS HAVE NO CLUE WHAT IS WRONG, BUT OWNERS DO- THE TENSIONER GETS OUT OF ALIGNMENT! GOODYEAR AND GATES HAVE BEGUN TO MARKET KITS TO FIX THE PROBLEM, BUT THE MANUFACTURER SHOULD DO A RECALL. JUST "GOOGLE" TO SEE HOW MANY OWNERS ARE AFFECTED. THIS IS A SERIOUS SAFETY ISSUE! THE INCIDENT DATE I LIST IS THE LAST OF 4 INCIDENTS IN THE PAST 2 YEARS. *NM
Official recalls
204V480000 · Air Bags
Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
00V268000 · Fuel System, Gasoline:fuel Injection System
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
PE04017 · Overheating Of Seat Heaters
Opened Feb 18, 2004 · Closed Jun 21, 2004
Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler
ODI OPENED THIS INVESTIGATION BASED ON 24 COMPLAINTS ALLEGING THAT THE ELECTRICALLY HEATED DRIVER OR PASSENGER SEAT SPARKS/OVERHEATS.DAIMLERCHRYSLER BELIEVES THE FAILURE IS DUE TO ONE OF TWO FACTORS:THE STITCHING OPERATION ON THE SEAT COVER MAY CAUSE THE SEWING NEEDLE TO SEVER SOME STRANDS OF THE WIRE HEATING GRID IN THE SEAT, OR A POOR SOLDER JOINT/WIRE CONNECTOR FAILS DUE TO IMPROPER PROCESSING OR LONG TERM OVERSTRESSING.THE IGNITION SWITCH AND THE SEAT HEATER SWITCH MUST BOTH BE TURNED ON TO POWER THE SEAT HEATER.COMPLAINANTS REPORT THAT WHEN OVERHEATING OCCURS, SWITCHING THE HEATER OFF ALSO STOPS THE OVERHEATING.THE FAILURE CANNOT OCCUR IN AN UNATTENDED VEHICLE WITH THE IGNITION SWITCH OFF.ODI FINDS THAT THE 33 FIRE ALLEGATIONS ARE REPORTING VERY LOCALIZED OVERHEATING(PHOTOS OF DAMAGED SEATS SHOW HOLES THE SIZE OF A PENCIL OR LESS).THERE ARE NO REPORTS OF SUSTAINED COMBUSTION AND NO REPORTS OF OTHER FIRE DAMAGE TO THE VEHICLE.THE INJURY ALLEGATIONS ARE REPORTING MINOR INJURY.NO CONSUMERS REQUIRED MEDICAL TREATMENT (PHYSICIAN CARE).THERE ARE NO ALLEGATIONS OF LOSS OF VEHICLE CONTROL DUE TO FAILURE OF A HEATED SEAT.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
Illustration