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2000 Chrysler Town And Country

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2000 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.

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When problems were reported

Mileage at the reported incident

168 reports with mileage · 138 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

26 crash reports16 fire reports15 injury reports

Seat Belts complaints

10 reports
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321,040 miles · Feb 18, 2014
Seat BeltsCrash

THIS VEHICLE HAS FLAWED SEATBELTS. IT UNHOOKED DURING THE CRASH AND FLEW IN THE AIR, LANDED IN THE SQUAREPANTS FAMILY YARD THEN CAME BACK UP AND LANDED ON A 1995 PLYMOUTH MAGIC WAGON THAT ROLLED AWAY AT PRINCIPAL BROWN'S HOUSE. *TR

NHTSA ODI #10564888

85,000 miles · Dec 6, 2007
Seat Belts

TL*THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. WHENEVER THE CONTACT DEPRESSES THE BRAKE PEDAL, HER CHILD'S SEAT BELT UNBUCKLES. SHE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE FAILURE OCCURRED BECAUSE HER CHILD DID NOT WEIGH ENOUGH. THEY FURTHER STATED THAT AFTER 50 MPH, THE SEAT BELT WOULD LOCK AUTOMATICA…

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TL*THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. WHENEVER THE CONTACT DEPRESSES THE BRAKE PEDAL, HER CHILD'S SEAT BELT UNBUCKLES. SHE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE FAILURE OCCURRED BECAUSE HER CHILD DID NOT WEIGH ENOUGH. THEY FURTHER STATED THAT AFTER 50 MPH, THE SEAT BELT WOULD LOCK AUTOMATICALLY. IF SHE TRAVELS BELOW 40 MPH, THE SEAT BELTS WOULD UNLOCK DUE TO THE WEIGHT OF THE CHILD. THE CONTACT WAS ADVISED TO INSTALL A TETHER STRAP, BUT SHE ALREADY HAD ONE IN THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 85,000.

NHTSA ODI #10211013

Mileage unknown · Nov 10, 2006
Seat Belts

WE HAVE HAD NUMEROUS OCCASIONS OF THE SEAT BELTS COMING UNLATCHED FOR NO APPARENT REASON, OR SEEMING TO BE LATCHED CORRECTLY AND THEN FINDING OUT MILES LATER THAT IT POPS OUT AND MAYBE WASN'T LATCHED CORRECTLY IN THE FIRST PLACE. I HAVE 4 CHILDREN, RANGING IN AGE 2-11, AND WE HAVE HAD THIS PROBLEM WITH ALL OF THE SEATS. I HAVE A…

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WE HAVE HAD NUMEROUS OCCASIONS OF THE SEAT BELTS COMING UNLATCHED FOR NO APPARENT REASON, OR SEEMING TO BE LATCHED CORRECTLY AND THEN FINDING OUT MILES LATER THAT IT POPS OUT AND MAYBE WASN'T LATCHED CORRECTLY IN THE FIRST PLACE. I HAVE 4 CHILDREN, RANGING IN AGE 2-11, AND WE HAVE HAD THIS PROBLEM WITH ALL OF THE SEATS. I HAVE ALSO READ ONLINE WHILE INVESTIGATING THIS ISSUE, THAT THIS IS NOT AN ISOLATED INCIDENT AND THAT DEATH HAS OCCURRED DUE TO THIS PROBLEM. WHY HAS THERE NOT BEEN A RECALL OF THESE SEAT BELTS WHEN THEY ARE CLEARLY DEFECTIVE? I AM REQUESTING THAT YOU, DAIMLER CHRYSLER, REPLACE ALL OF THE SEAT BELTS IN THE CHRYSLER TOWN AND COUNTRY OWNED BY US, LISTED ABOVE, FREE OF CHARGE, TO SHOW YOUR GOOD WILL IN THIS SITUATION. IT WOULD BE DISASTROUS FOR THIS ISSUE OF THE SEAT BELT UNLATCHING ITSELF IN A WRECK TO HAPPEN AGAIN AND LEAVE US WITH AN INJURED OR DEAD CHILD OR ADULT. I AM CONFIDENT THAT YOU WILL STAND UP AND BE RESPONSIBLE AND FIX THIS ISSUE. 119134 MILES 2000 TOWN & COUNTRY LXI. *NM

NHTSA ODI #10173125

40,000 miles · Feb 10, 2004
Seat BeltsService Brakes, HydraulicStructure

CONSUMER COMPLAINED ABOUT SEAT BELTS LOCATED IN THE MIDDLE WHICH SECURED CHILD SAFETY SEAT. *AK WHEN THE DRIVER MADE A SUDDEN STOP THE SEAT BELT, WHICH SECURED THE CHILD SEAT POSITIONED BEHIND THE DRIVER'S SEAT, BECAME UNLATCHED AND AS A RESULT THE SEAT HIT THE BACK OF THE DRIVER'S SEAT. THE CHILD WAS NOT INJURED. THE CONS…

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CONSUMER COMPLAINED ABOUT SEAT BELTS LOCATED IN THE MIDDLE WHICH SECURED CHILD SAFETY SEAT. *AK WHEN THE DRIVER MADE A SUDDEN STOP THE SEAT BELT, WHICH SECURED THE CHILD SEAT POSITIONED BEHIND THE DRIVER'S SEAT, BECAME UNLATCHED AND AS A RESULT THE SEAT HIT THE BACK OF THE DRIVER'S SEAT. THE CHILD WAS NOT INJURED. THE CONSUMER HAD THE BUCKLES CHECKED AT TWO DIFFERENT DEALERSHIP AND BOTH TIMES THE CONSUMER WAS TOLD THAT THE BUCKLES WERE FINE. THE FRONT BRAKE PADS AND ROTORS WERE REPLACED. THE DRIVER'S SIDE TAIL LIGHT COVER FELL OFF. THE SLIDING DOOR HANDLE CAME OFF. *NM

NHTSA ODI #10050217

Mileage unknown · Jan 27, 2004
Seat Belts

RECENTLY MY DAUGHTER MOVED FROM A CAR SEAT TO A BOOSTER SEAT. ON THE WAY HOME SHE FELL ASLEEP. WHEN I TURNED THE CORNER, SHE MOVED AROUND LIKE A CRASH TEST DUMMY. WHEN I CAME TO A STOP, SHE FELL FORWARD. I AM VERY CONCERNED, SO I BEGAN CHECKING WITH FRIENDS AND RELATIVES WHO HAVE CHILDREN MY DAUGHTERS AGE. SOMEONE TOLD ME A…

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RECENTLY MY DAUGHTER MOVED FROM A CAR SEAT TO A BOOSTER SEAT. ON THE WAY HOME SHE FELL ASLEEP. WHEN I TURNED THE CORNER, SHE MOVED AROUND LIKE A CRASH TEST DUMMY. WHEN I CAME TO A STOP, SHE FELL FORWARD. I AM VERY CONCERNED, SO I BEGAN CHECKING WITH FRIENDS AND RELATIVES WHO HAVE CHILDREN MY DAUGHTERS AGE. SOMEONE TOLD ME ABOUT THE EMERGENCY LOCK FEATURE OF THE SEAT BELT. BY PULLING THE SEAT BELT ALL THE WAY OUT AND THEN SLOWLY ALLOWING IT TO RETRACT, THE SEATBELT WILL LOCK IN PLACE KEEPING A CHILD IN A BOOSTER SEAT MORE SECURE. I CHECKED MY CHRYSLER TOWN AND COUNTRY VAN, NO LOCKING FEATURE. I CHECKED MY CHEVY TAHOE, SEATBELT LOCKED IN PLACE. I CHECK MY COMPANY FORD ECONOLINE VAN, IT ALSO LOCKED. I CONTACTED CHRYSLER TO FIND OUT IF THERE WAS SOMETHING I COULD DO. I TOOK THE VAN TO THE DEALERSHIP. I WAS TOLD THAT THE SEATBELT IS THE WAY IT IS AND THAT IN AN ACCIDENT THE SEATBELT WOULD LOCK. THAT IS GREAT IF SHE IS AWAKE AND SITTING STRAIGHT. WHAT IF SHE IS ASLEEP HAS FALLEN OVER WHILE MAKING A TURN AND IS THEN INVOLVED IN AN ACCIDENT. THE SEATBELT AT THAT POINT, WOULD MORE THAN LIKELY DO MORE HARM THAT GOOD. I AM VERY UPSET WITH CHRYSLERS MARKETING OF THERE MINIVANS TO CONSUMERS AND THE RESPONSE I RECEIVED FROM THEM. I WOULD LIKE TO GET SOMETHING DONE ABOUT THIS BEFORE SOME CHILD IS INJURED OR KILLED. AS I TOLD CHRYSLER, I DON'T HAVE A PROBLEM PAYING TO FIX THIS, JUST FIX IT. HAVE THERE BEEN ANY OTHER COMPLAINTS? *JB

NHTSA ODI #10054991

Mileage unknown · Jan 6, 2004
Seat Belts

WE OWN A 2000 CHRYSLER TOWN & COUNTRY MINIVAN. I WAS REINSTALLING MY CHILDS BOOSTER SEAT IN THE SECOND ROW. I WAS KNEELING INTO THE MIDDLE OF THE BOOSTER SEAT TO SECURE IT TIGHTLY, I THEN LATCHED THE BUCKLE (AND DOUBLE CHECKED TO MAKE SURE IT HAD INDEED LATCHED). NEXT I WAS SHOCKED TO SEE IT COME UNBUCKLED AFTER I HAD HARDLY…

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WE OWN A 2000 CHRYSLER TOWN & COUNTRY MINIVAN. I WAS REINSTALLING MY CHILDS BOOSTER SEAT IN THE SECOND ROW. I WAS KNEELING INTO THE MIDDLE OF THE BOOSTER SEAT TO SECURE IT TIGHTLY, I THEN LATCHED THE BUCKLE (AND DOUBLE CHECKED TO MAKE SURE IT HAD INDEED LATCHED). NEXT I WAS SHOCKED TO SEE IT COME UNBUCKLED AFTER I HAD HARDLY EVEN BUMPED A CORNER OF THE LATCH WITH MY KNEE (I THINK), AS I TRIED TO GET OFF OF THE SEAT. IT SCARES ME TO CONSIDER, WHAT IF MY DAUGHTER, WHILE MOVING ABOUT AS KIDS DO, ACCIDENTLY UNBUCKLES HER BOOSTER SEAT! I ALSO WORRY THAT MY SON MAY UNKNOWINGLY UNLATCH ONE OF MY YOUNGER DAUGHTER'S CHILDSEATS BY BARELY BUMPING THEIR SEATBELTS AS HE CLIMBS INTO THE REAR THIRD-ROW SEAT! PLEASE, PLEASE, PLEASE HELP CONSUMERS BY INSISTING THAT DODGE/CHRYSLER RECALL THESE DANGEROUS GEN3 (AS I NOW AM AWARE THEY ARE CALLED) SEATBELTS AND REPLACE THEM WITH THE NEWER GEN4 MODEL.*AK

NHTSA ODI #10052523

21,000 miles · Aug 26, 2003
Seat Belts

DRIVERS SEAT BELT WILL NOT RELEASE, THE PUSH BUTTON IS VERY HARD TO PRESS. PASSENGER IS NOT PROPERLY RESTRAINED. *AK

NHTSA ODI #10037611

Mileage unknown · May 29, 2002
Seat Belts

CONCERN ABOUT THE GEN3 BUCKLES IN MY VEHICLE WITH 2 SMALL CHILDREN ACCIDENTALLY BEING UNBUCKLED BY SOME OBJECT INADVERTENTLY THAT CHRYSLER CLAIMS TO BE SAFE FROM BEING UNBUCKLED BY SOMETHING STRIKING IT. *TS *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS***762411

NHTSA ODI #10009352

Mileage unknown · Mar 19, 2002
Seat Belts

CHILD HIT SEAT BELT AND IT CAME UNLATCHED BY ITSELF. THESE WERE THE GEN-3 SEATBELTS. DEALER CONTACTED. *AK

NHTSA ODI #8005883

Mileage unknown · Mar 8, 2002
Seat Belts

CONSUMER HAD SEEN ON NEWS ABOUT SEAT BELT FAILURE. CONSUMER BELIEVED THAT COULD HAPPEN TO THIS VEHICLE,WITH NO CAUSE OF THE PROBLEM YET. CONSUMER WAS CONCERNED, AND HAD CONTACTED DEALER. PLEASE PROVIDE MORE INFORMATION.*AK

NHTSA ODI #8005274

Official recalls

2

04V480000 · Air Bags

Oct 6, 2004

ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.

Consequence & remedy

Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.

Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

00V268000 · Fuel System, Gasoline:fuel Injection System

Sep 13, 2000

VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.

Consequence & remedy

Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

4

EA04013 · Driver Air Bag Clockspring Failure

Opened Jun 4, 2004 · Closed May 25, 2005

Status: closed (inferred from source dates) · Air Bags:frontal

THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.

PE04017 · Overheating Of Seat Heaters

Opened Feb 18, 2004 · Closed Jun 21, 2004

Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler

ODI OPENED THIS INVESTIGATION BASED ON 24 COMPLAINTS ALLEGING THAT THE ELECTRICALLY HEATED DRIVER OR PASSENGER SEAT SPARKS/OVERHEATS.DAIMLERCHRYSLER BELIEVES THE FAILURE IS DUE TO ONE OF TWO FACTORS:THE STITCHING OPERATION ON THE SEAT COVER MAY CAUSE THE SEWING NEEDLE TO SEVER SOME STRANDS OF THE WIRE HEATING GRID IN THE SEAT, OR A POOR SOLDER JOINT/WIRE CONNECTOR FAILS DUE TO IMPROPER PROCESSING OR LONG TERM OVERSTRESSING.THE IGNITION SWITCH AND THE SEAT HEATER SWITCH MUST BOTH BE TURNED ON TO POWER THE SEAT HEATER.COMPLAINANTS REPORT THAT WHEN OVERHEATING OCCURS, SWITCHING THE HEATER OFF ALSO STOPS THE OVERHEATING.THE FAILURE CANNOT OCCUR IN AN UNATTENDED VEHICLE WITH THE IGNITION SWITCH OFF.ODI FINDS THAT THE 33 FIRE ALLEGATIONS ARE REPORTING VERY LOCALIZED OVERHEATING(PHOTOS OF DAMAGED SEATS SHOW HOLES THE SIZE OF A PENCIL OR LESS).THERE ARE NO REPORTS OF SUSTAINED COMBUSTION AND NO REPORTS OF OTHER FIRE DAMAGE TO THE VEHICLE.THE INJURY ALLEGATIONS ARE REPORTING MINOR INJURY.NO CONSUMERS REQUIRED MEDICAL TREATMENT (PHYSICIAN CARE).THERE ARE NO ALLEGATIONS OF LOSS OF VEHICLE CONTROL DUE TO FAILURE OF A HEATED SEAT.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

EA01007 · Air Bag Clockspring

Opened Feb 21, 2001 · Closed Nov 22, 2002

Status: closed (inferred from source dates) · Electrical System

There is no summary currently available

RQ00008 · Dc Minivan Fuel Injector Rail Leak

Opened Mar 9, 2000 · Closed Mar 18, 2002

Status: closed (inferred from source dates) · Vehicle Speed Control:linkages

There is no summary currently available