SEPT. '02, BRAKES REPLACED. JAN. '03, RACK/PINION REPLACED. FEB. '03, HEATER DID NOT WORK ON FRONT PASSENGER SIDE, NOR REAR DRIVER SIDE. OCT. '03, SPEEDOMETER/POWER FAILED TO OPERATE. STAYED IN LOW GEAR. DEALER SAYS IT'S THE SENSOR. PART FOR HEATER ORDERED FROM DETROIT, TAKES DAYS TO REPAIR DUE TO TAKING OUT ENTIRE DASH. …
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SEPT. '02, BRAKES REPLACED. JAN. '03, RACK/PINION REPLACED. FEB. '03, HEATER DID NOT WORK ON FRONT PASSENGER SIDE, NOR REAR DRIVER SIDE. OCT. '03, SPEEDOMETER/POWER FAILED TO OPERATE. STAYED IN LOW GEAR. DEALER SAYS IT'S THE SENSOR. PART FOR HEATER ORDERED FROM DETROIT, TAKES DAYS TO REPAIR DUE TO TAKING OUT ENTIRE DASH. CHRYSLER "APOLOGIZED" WHEN I EMAILED, BUT OFFERED NOTHING TO OFFSET COST OF REPAIRS. *AK
NHTSA ODI #10043653
54,000 miles · Jul 10, 2003
Power Train
2000 CHRYSLER TOWN AND COUNTRY WITH 54,000 THE DIFFERENTIAL PIN WENT THROUGH THE TRANSMISSION CASE. FORTUNATELY, I WAS ONLY GOING 5 MPH AND ONLY HAD ANOTHER 50 FEET TO DRIVE. I MAINLY DRIVE HIGHWAY WITH MY TODDLER AND I AM FEARFUL OF WHAT COULD HAVE HAPPENED HAD WE BEEN ON THE HIGHWAY DURING OUR NORMAL COMMUTE. MY HUSBAND WAS…
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2000 CHRYSLER TOWN AND COUNTRY WITH 54,000 THE DIFFERENTIAL PIN WENT THROUGH THE TRANSMISSION CASE. FORTUNATELY, I WAS ONLY GOING 5 MPH AND ONLY HAD ANOTHER 50 FEET TO DRIVE. I MAINLY DRIVE HIGHWAY WITH MY TODDLER AND I AM FEARFUL OF WHAT COULD HAVE HAPPENED HAD WE BEEN ON THE HIGHWAY DURING OUR NORMAL COMMUTE. MY HUSBAND WAS A MECHANIC FOR 19 PLUS YEARS AND WAS ABLE TO QUICKLY DETERMINE THE PROBLEM. IT IS MY UNDERSTANDING FROM EXPERIENCED MECHANICS AND CHRYSLER CERTIFIED MECHANICS THAT THIS IS A COMMON ISSUE WITH THE VEHICLE AND IT A DEFECT IN MANUFACTURING THE TRANSMISSION. THIS IS NOT NORMAL WEAR AND TEAR.I CONTACTED CHRYSLER ON JULY 9TH, 2003 TO REPORT THE PROBLEM AND SEE IF THEY WOULD COVER THE COST OF REPLACING THE TRANSMISSION. I SPOKE WITH ERIC WHO REFUSED TO PROVIDE ME HIS LAST NAME NOR WOULD HE TRANSFER MY CALL TO ANYONE ELSE. HE SAID HE IS THE FINAL DEICISION MAKER AND THAT HIS MANAGER'S ROLE IS TO MANAGE PEOPLE AND NO DEAL WITH CUSTOMERS. HE ALSO TOLD ME IF WAS MY FAULT FOR BUYING A USED VEHICLE. IT IS NOT MY FAULT THE TRANSMISSION MALFUNCTIONED. HE ALSO TOLD ME THAT I COULD GET IT INSTALLED FOR FREE SINCE MY HUSBAND WAS A MECHANIC. ERIC HUNG UP ON ME BECAUSE I WAS CONTINUOUSLY ASKING TO SPEAK TO A MANAGER. I DID NOT GET ANY RESOLUTION OR ASSISTANCE FROM CHRYSLER. I AM IN NEED OF MY VEHICLE BEING REPLACED BUT MOST IMPORTANTLY, I AM CONCERNED ABOUT THE SAFETY OF OTHER DRIVERS IF THEIR TRANMISSION ALSO MALFUNCTIONS AT HIGH SPEEDS ON THE HIGHWAY. ANY SUGGESTIONS ON HOW I CAN PROCEED WITH CHRYSLER TO HAVE THE TRANSMISSION REPLACED?*AK
NHTSA ODI #10025810
49,500 miles · Jun 23, 2003
Power Train
TRANSMISSION SPEED SENSOR - TRANSMISSION SPEED SENSOR PREMATURELY FAILED ON VEHICLE. SENSOR MUST BE REPLACED FOR VEHICLE TO BE OPERATED. VEHICLE HAS LESS THAN 50,000 MILES AND LESS THAN 3 YEARS SINCE PURCHASE. *NLM
NHTSA ODI #10023606
Mileage unknown · Jun 10, 2003
Power Train
WHILE DRIVING TRANSMISSION BROKE. DEALER NOTIFIED. *AK
NHTSA ODI #10022743
Mileage unknown · Jun 9, 2003
Power Train
CONSUMER'S TWO YEARS OLD SON, ENGAGED THE VEHICLE FROM PARK TO DRIVE AND DAMAGED A FENCE AND THE FRONT OF THE VEHICLE AS WELL. DEALER NOTIFIED. *AK
NHTSA ODI #10022671
32,186 miles · Jan 30, 2003
Power Train
THIS 2000 TOWN & COUNTRY HAS HAD NUMEROUS PROBLEMS WITH ITS DRIVE TRAIN/DRIVE SELECTOR. THE RECENT HAS BEEN THE FOLLOWING CASE THAT HAS OCCURED TWICE IN THE LAST MONTH WITH NO REACTION FROM CHRYSLER DAIMLER DUE TO LOCAL DEALER NOT BEING KNOWLEDGEABLE OF PROCESSES TO REGISTER OCCURANCE. THE VEHICLE, WHEN PARKED, WITH ENGINE TU…
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THIS 2000 TOWN & COUNTRY HAS HAD NUMEROUS PROBLEMS WITH ITS DRIVE TRAIN/DRIVE SELECTOR. THE RECENT HAS BEEN THE FOLLOWING CASE THAT HAS OCCURED TWICE IN THE LAST MONTH WITH NO REACTION FROM CHRYSLER DAIMLER DUE TO LOCAL DEALER NOT BEING KNOWLEDGEABLE OF PROCESSES TO REGISTER OCCURANCE. THE VEHICLE, WHEN PARKED, WITH ENGINE TURNED OFF, AND KEYS OUT OF THE IGNITION, COMES OUT OF GEAR AND ROLLS OUT OF THE DRIVEWAY BY ITSELF, WITH NO ONE IN THE VEHICLE. HAS SPOKEN WITH CHRYSER-DAIMLER AND THEY ARE SENDING AN INDEPENDENT ENGINEER TO INVESTIGATE WITHIN 72 HOURS.
NHTSA ODI #10004947
56,000 miles · Nov 1, 2002
Power Train
WHILE DRIVING IN THE PASSING LANE ON A THRUWAY, THE TRANSMISSION FAILED WITHOUT WARNING. THE CONSUMER WAS ABLE TO PULLED OVER SAFELY. THE DEALER WAS NOTIFIED. SCC
NHTSA ODI #8022069
Mileage unknown · Jul 2, 2002
Power Train
WHEN DRIVING VEHICLE WILL NOT SHIFT HIGHER THAN SECOND GEAR. ENGINE REVVS, BUT VEHICLE WILL NOT ACCELERATE. DEALER STATED TRANSMISSION SPEED SENSOR NEEDED TO BE REPLACED.*AK
NHTSA ODI #8013178
Mileage unknown · Jun 20, 2002
Power Train
CONSUMER CAN CHANGE GEARS WITHOUT PRESSING ON BRAKES, AND COULD CAUSE A CHILD TO FLIP IT BACK AND FORTH WHILE CONSUMER IS DRIVING. CAUSE UNKNOWN. DEALER NOTIFIED.*AK *TT
NHTSA ODI #8012292
Mileage unknown · Apr 15, 2002
Power Train
TRANSMISSION FLUID CLAMPS COME LOOSE REPEATEDLY, TRANSMISSION LEAKS. *AK
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4
EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
PE04017 · Overheating Of Seat Heaters
Opened Feb 18, 2004 · Closed Jun 21, 2004
Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler
ODI OPENED THIS INVESTIGATION BASED ON 24 COMPLAINTS ALLEGING THAT THE ELECTRICALLY HEATED DRIVER OR PASSENGER SEAT SPARKS/OVERHEATS.DAIMLERCHRYSLER BELIEVES THE FAILURE IS DUE TO ONE OF TWO FACTORS:THE STITCHING OPERATION ON THE SEAT COVER MAY CAUSE THE SEWING NEEDLE TO SEVER SOME STRANDS OF THE WIRE HEATING GRID IN THE SEAT, OR A POOR SOLDER JOINT/WIRE CONNECTOR FAILS DUE TO IMPROPER PROCESSING OR LONG TERM OVERSTRESSING.THE IGNITION SWITCH AND THE SEAT HEATER SWITCH MUST BOTH BE TURNED ON TO POWER THE SEAT HEATER.COMPLAINANTS REPORT THAT WHEN OVERHEATING OCCURS, SWITCHING THE HEATER OFF ALSO STOPS THE OVERHEATING.THE FAILURE CANNOT OCCUR IN AN UNATTENDED VEHICLE WITH THE IGNITION SWITCH OFF.ODI FINDS THAT THE 33 FIRE ALLEGATIONS ARE REPORTING VERY LOCALIZED OVERHEATING(PHOTOS OF DAMAGED SEATS SHOW HOLES THE SIZE OF A PENCIL OR LESS).THERE ARE NO REPORTS OF SUSTAINED COMBUSTION AND NO REPORTS OF OTHER FIRE DAMAGE TO THE VEHICLE.THE INJURY ALLEGATIONS ARE REPORTING MINOR INJURY.NO CONSUMERS REQUIRED MEDICAL TREATMENT (PHYSICIAN CARE).THERE ARE NO ALLEGATIONS OF LOSS OF VEHICLE CONTROL DUE TO FAILURE OF A HEATED SEAT.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
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