I HAVE A 2000 CHRYSLER TOWN & COUNTRY MINIVAN. I WAS UNDER THE IMPRESSION THAT ALL VEHICLES MUST BE MADE SO THAT A CAR CAN NOT BE PUT IN GEAR WITHOUT PRESSING ON THE BRAKE. CURRENTLY, IF MY VEHICLE IS IN PARK I CAN JUST PULL DOWN ON THE GEAR SHIFT AND IT WILL GO INTO GEAR, WITHOUT PRESSING ON THE BRAKE PEDAL. I WAS SURPRISED …
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I HAVE A 2000 CHRYSLER TOWN & COUNTRY MINIVAN. I WAS UNDER THE IMPRESSION THAT ALL VEHICLES MUST BE MADE SO THAT A CAR CAN NOT BE PUT IN GEAR WITHOUT PRESSING ON THE BRAKE. CURRENTLY, IF MY VEHICLE IS IN PARK I CAN JUST PULL DOWN ON THE GEAR SHIFT AND IT WILL GO INTO GEAR, WITHOUT PRESSING ON THE BRAKE PEDAL. I WAS SURPRISED AS OUR 1996 JEEP HAD BEEN RECALLED SO THEY COULD FIX THIS PROBLEM. I AM CONCERNED BECAUSE MY 3 YR OLD SON PUT MY CAR INTO NEUTRAL AND IT STARTED ROLLING FORWARD AND WAS STOPPED BY A PARKED CAR. WE ONLY MOVED 2 FT IN A PARKING LOT, BUT IT COULD HAVE BEEN WORSE HAD WE BEEN ON A HILL OR SOMETHING. *JB
NHTSA ODI #10095878
47,000 miles · Jul 29, 2004
Power Train
2000 CHRYSLER TOWN & COUNTRY MINIVAN. PURCHASED USED WITH 39000 MILES, 11 MONTHS AND 9K MILES LATER, WITH ONLY 47000 MILES ON THE MINIVAN I HAD TO REPLACE THE TRANSMISSION. CHRYSLER REFUSED TO PAY AND STATED IT WAS NOT PART OF ANY RECALL.*AK I HAVE SINCE SOLD THIS MINIVAN, BUT STILL FEEL CHRYSLER HASA PROBLEM TRANSMISSION AND S…
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2000 CHRYSLER TOWN & COUNTRY MINIVAN. PURCHASED USED WITH 39000 MILES, 11 MONTHS AND 9K MILES LATER, WITH ONLY 47000 MILES ON THE MINIVAN I HAD TO REPLACE THE TRANSMISSION. CHRYSLER REFUSED TO PAY AND STATED IT WAS NOT PART OF ANY RECALL.*AK I HAVE SINCE SOLD THIS MINIVAN, BUT STILL FEEL CHRYSLER HASA PROBLEM TRANSMISSION AND SHOULD REPAY ME FOR THE TRANSMISSION AND MY RENTAL CAR I HAD TO USE.
NHTSA ODI #10082938
Mileage unknown · May 18, 2004
Power Train
WHILE DRIVING 70-75 MPH, THE CONSUMER NOTICED THE TRANSMISSION SLIPPING AND THE VEHICLE WOULD SMOKE FROM UNDERNEATH. THE OWNER PULLED OVER AND NOTICE THAT A TRANSMISSION LINE HAD RUPTURED AND SPRAYED COOLANT. THE VEHICLE IS NOW ON ITS FOURTH REPAIR FOR THIS SAME PROBLEM. *JB
NHTSA ODI #10073829
Mileage unknown · Apr 20, 2004
Power TrainCrash
TRANSMISSION CAN BE SHIFTED OUT OF PARK WITHOUT FOOT ON PEDAL OR KEYS IN IGNITION. EXTREMELY DANGEROUS.
NHTSA ODI #10066563
26,000 miles · Apr 14, 2004
Power TrainCrash
VEHICLE WAS SHIFTED FROM PARK INTO DRIVE WITHOUT STEPPING ON BRAKE PEDAL. ANTI-THEFT DEVICE WAS STILL ENGAGED ON BRAKE PEDAL PREVENTING DRIVER FROM STOPPING AT RED LIGHT AT INTERSECTION. IN A PANIC, TO PREVENT COLLISION WITH OTHER CARS, DRIVER VEERED OFF ROAD AND SIDE SWIPED COMMERCIAL BUILDING TO STOP CAR.
NHTSA ODI #10066170
81,000 miles · Apr 8, 2004
Power Train
CONSUMER CONTINUED TO HAVE PROBLEMS WITH TRANSMISSION THAT WAS REPAIRED. *PH THE TRANSMISSION CONTINUED TO BE A PROBLEM ESPECIALLY WHEN THE VEHICLE WAS COLD. *JB
NHTSA ODI #10066929
75,042 miles · Mar 17, 2004
Power Train
THE TRANSMISSION WENT OUT AT 72,000 MILES. CHRYSLER TOWN AND COUNTRY 604E TRANSMISSION. *NM
NHTSA ODI #10062437
Mileage unknown · Jan 15, 2004
Power Train
TRANMISSION COOLER LINE LEAKS IT WAS REPAIRED BY STEVENS OF MILFORD IN FEBRUARY OF 2001 2 MONTHS AFTER I PURCHASED VECHICLE. THE SECOND TIME WAS NOVEMBER OF 2002 THE DEALER (SCAP MOTORS) SAID IT WAS NOT COVERED AND CHARGED ME $91.20. I CALLED CHRYSLER CUSTOMER SERVICE AND THEY REIMBURSED ME. THE THIRD TIME WAS JANUARY 2003 SA…
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TRANMISSION COOLER LINE LEAKS IT WAS REPAIRED BY STEVENS OF MILFORD IN FEBRUARY OF 2001 2 MONTHS AFTER I PURCHASED VECHICLE. THE SECOND TIME WAS NOVEMBER OF 2002 THE DEALER (SCAP MOTORS) SAID IT WAS NOT COVERED AND CHARGED ME $91.20. I CALLED CHRYSLER CUSTOMER SERVICE AND THEY REIMBURSED ME. THE THIRD TIME WAS JANUARY 2003 SAME PROBLEM (WHICH HAS NOW DAMAGED MY NEW DRIVEWAY) SCAP MOTORS SAID THAT THE LINES BECOME LOOSE DUE TO WEATHER AND DRIVING CONDITIONS THEY REPAIRED IT AGAIN. I KNOW OF AT LEAST 5 OTHER OWNERS OF CHRYSLER GRAND VOYAGERS (TOWN AND COUNTRY) AND DODGE GRAND CARAVANS THAT HAVE HAD THE SAME PROBLEM WITH THEIR VECHICLES. I HOPE THAT YOU CAN LOOK INTO THIS MATTER AND GET CHRYSLER TO REPAIR IT SO THAT IT DOES NOT HAPPEN AGAIN. TO TELL ME THAT WEATHER AND ROAD CONDITIONS ARE CAUSING THIS PROBLEM IS CRAZY I OWN 3 OTHER CARS AND IT DOES NOT AFFECT THE TRANMISSION LINES ON THOSE. EITHER CHRYSLER USED (USES) DEFECTIVE OR POOR QUALITY HOSES OR IT IS A MANUFACTURES DEFECT. I WAS TOLD THAT THERE IS A TECHNICAL BULLETIN THAT WAS SENT TO THE DEALERS ON THIS PROBLEM SO I KNOW THEY ARE AWARE OF THE PROBLEM BUT THEY ARE NOT FIXING IT ONLY REPAIRING TEMPORAIRLY.
NHTSA ODI #10069876
Mileage unknown · Nov 25, 2003
Power Train
WHEN BACKING THE VAN UP A SLIGHT INCLINE THE VAN WOULD START BUCKING ABRUPTLY AND FAILED TO MOVE SMOOTHLY. THE CAUSE OF THE PROBLEM HAS NOT BEEN DETERMINED. PLEASE PROVIDE ANY FURTHER INFORMATION. *NLM 2000 CHRYSLER TOWN AND COUNTRY EXPERIENCING PROBLEMS WHEN BACKING UP A SLIGHT INCLINE. WHILE BACKING UP VEHICLE STARTING T…
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WHEN BACKING THE VAN UP A SLIGHT INCLINE THE VAN WOULD START BUCKING ABRUPTLY AND FAILED TO MOVE SMOOTHLY. THE CAUSE OF THE PROBLEM HAS NOT BEEN DETERMINED. PLEASE PROVIDE ANY FURTHER INFORMATION. *NLM 2000 CHRYSLER TOWN AND COUNTRY EXPERIENCING PROBLEMS WHEN BACKING UP A SLIGHT INCLINE. WHILE BACKING UP VEHICLE STARTING TO BUCK ABRUPTLY. THE CAUSE OF PROBLEM HAS NOT YET BEEN DETERMINED.*MR
NHTSA ODI #10048617
42,513 miles · Nov 5, 2003
EquipmentPower TrainSeats
WHILE DRIVING AT 65 MPH AND WITH NO WARNING, THE AUTOMATIC TRANSMISSION FAILED. THE DEALER STATED THAT THE VEHICLE WAS ONLY COVERED UP TO 36000 MILES. *AK THE VEHICLE LURCHED FORWARD, SCREECHED AND THE TRANSMISSION HAD GONE OUT. ALSO, THE FRONT SEAT ADJUSTMENT MOTOR STOPPED WORKING IN THE UP AND DOWN POSITION. *SCC TH…
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WHILE DRIVING AT 65 MPH AND WITH NO WARNING, THE AUTOMATIC TRANSMISSION FAILED. THE DEALER STATED THAT THE VEHICLE WAS ONLY COVERED UP TO 36000 MILES. *AK THE VEHICLE LURCHED FORWARD, SCREECHED AND THE TRANSMISSION HAD GONE OUT. ALSO, THE FRONT SEAT ADJUSTMENT MOTOR STOPPED WORKING IN THE UP AND DOWN POSITION. *SCC THE DRIVER AND PASSENGER WINDOW MOTORS, AC COMPRESSOR,AND THE AUTOMATIC TAILGATE CLOSE LATCH ALL HAD TO BE REPLACED. *JB
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4
EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
PE04017 · Overheating Of Seat Heaters
Opened Feb 18, 2004 · Closed Jun 21, 2004
Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler
ODI OPENED THIS INVESTIGATION BASED ON 24 COMPLAINTS ALLEGING THAT THE ELECTRICALLY HEATED DRIVER OR PASSENGER SEAT SPARKS/OVERHEATS.DAIMLERCHRYSLER BELIEVES THE FAILURE IS DUE TO ONE OF TWO FACTORS:THE STITCHING OPERATION ON THE SEAT COVER MAY CAUSE THE SEWING NEEDLE TO SEVER SOME STRANDS OF THE WIRE HEATING GRID IN THE SEAT, OR A POOR SOLDER JOINT/WIRE CONNECTOR FAILS DUE TO IMPROPER PROCESSING OR LONG TERM OVERSTRESSING.THE IGNITION SWITCH AND THE SEAT HEATER SWITCH MUST BOTH BE TURNED ON TO POWER THE SEAT HEATER.COMPLAINANTS REPORT THAT WHEN OVERHEATING OCCURS, SWITCHING THE HEATER OFF ALSO STOPS THE OVERHEATING.THE FAILURE CANNOT OCCUR IN AN UNATTENDED VEHICLE WITH THE IGNITION SWITCH OFF.ODI FINDS THAT THE 33 FIRE ALLEGATIONS ARE REPORTING VERY LOCALIZED OVERHEATING(PHOTOS OF DAMAGED SEATS SHOW HOLES THE SIZE OF A PENCIL OR LESS).THERE ARE NO REPORTS OF SUSTAINED COMBUSTION AND NO REPORTS OF OTHER FIRE DAMAGE TO THE VEHICLE.THE INJURY ALLEGATIONS ARE REPORTING MINOR INJURY.NO CONSUMERS REQUIRED MEDICAL TREATMENT (PHYSICIAN CARE).THERE ARE NO ALLEGATIONS OF LOSS OF VEHICLE CONTROL DUE TO FAILURE OF A HEATED SEAT.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
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