TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS SHUT OFF WHEN A CHILD WAS ABLE TO MOVE THE GEAR SHIFTER INTO DRIVE WITHOUT DEPRESSING THE BRAKE PEDAL, WHILE THE CONTACT WAS STANDING IN THE EXTERIOR OF THE VEHICLE . THE VEHICLE BEGAN TO ROLL AWAY. THE CONTACT WAS ABLE TO ENTER THE VE…
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TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS SHUT OFF WHEN A CHILD WAS ABLE TO MOVE THE GEAR SHIFTER INTO DRIVE WITHOUT DEPRESSING THE BRAKE PEDAL, WHILE THE CONTACT WAS STANDING IN THE EXTERIOR OF THE VEHICLE . THE VEHICLE BEGAN TO ROLL AWAY. THE CONTACT WAS ABLE TO ENTER THE VEHICLE WHILE IT WAS IN MOTION AND PLACED THE VEHICLE INTO PARK. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 152,000.
NHTSA ODI #10426460
75,000 miles · Oct 12, 2007
Power Train
THE VEHICLE STARTED MAKING A LOUD BANGING NOISE AT IDLE WHEN THE AC WAS ON. NUMEROUS ONGOING PROBLEMS WITH AC SINCE VEHICLE WAS NEW. ASSUMED THE AC COMPRESSOR WAS BAD AGAIN, AND DID NOT USE AC. PROBLEM TURNED OUT TO BE A CRACKED DRIVE PLATE (TORQUE PLATE, FLYWHEEL). VEHICLE BECAME INOPERATIVE. LOCAL CHRYSLER DEALER STA…
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THE VEHICLE STARTED MAKING A LOUD BANGING NOISE AT IDLE WHEN THE AC WAS ON. NUMEROUS ONGOING PROBLEMS WITH AC SINCE VEHICLE WAS NEW. ASSUMED THE AC COMPRESSOR WAS BAD AGAIN, AND DID NOT USE AC. PROBLEM TURNED OUT TO BE A CRACKED DRIVE PLATE (TORQUE PLATE, FLYWHEEL). VEHICLE BECAME INOPERATIVE. LOCAL CHRYSLER DEALER STATED KNOWN PROBLEM, RECENTLY FIXED THREE WITH IDENTICAL PROBLEM. $125.00 PART PLUS LABOR TO REMOVE TRANSAXLE AND REPLACE DRIVE PLATE. *JB
NHTSA ODI #10205532
91,504 miles · Jun 14, 2007
Power Train
SERPENTINE BELT COMES OFF EVERY TIME THAT IS RAINING HARD. I TOOK IT TO THE MECHANIC AND HE CHANGE THE TENSIONER AND THE BELT WITHOUT IMPROVEMENT. WHEN THIS COMES OFF THE VEHICLE DIES WHICH WILL CAUSE AN ACCIDENT BECAUSE I HAVE NO CONTROL OVER IT. SO FAR ME AND MY WIFE ARE BEEN LUCKY. *TR
NHTSA ODI #10193307
69,800 miles · Aug 21, 2006
Power Train
AT 69800 MILES THE TRANSMISSION WOULD SHUDDER BETWEEN 35 AND 45 MPH. AT FIRST THIS HAPPENED FAIRLY INFREQUENTLY. IT KEPT HAPPENING MORE AND MORE OFTEN. NOW AT 74500 MILES IT OCCURS EVERY TIME WE USE THE VAN. *JB
NHTSA ODI #10166100
141,500 miles · Aug 3, 2006
Engine And Engine CoolingPower Train
COMPLAINT INVOLVES A 2000 CHRYSLER TOWN & COUNTRY LTD AWD MINVAN 3.8L ENGINE. DURING ITS ANNUAL SAFETY INSPECTION, MY MECHANIC DISCOVERED THE FLYWHEEL WAS CRACKED. I HAD BROUGHT THE VEHICLE IN TO A) HAVE IT INSPECTED B) CHECK A METALLIC NOISE THE ENGINE HAD WHEN THE A/C WAS ON. VEHICLE PASSED THE SAFETY INSPECTION, HOWEVER HE…
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COMPLAINT INVOLVES A 2000 CHRYSLER TOWN & COUNTRY LTD AWD MINVAN 3.8L ENGINE. DURING ITS ANNUAL SAFETY INSPECTION, MY MECHANIC DISCOVERED THE FLYWHEEL WAS CRACKED. I HAD BROUGHT THE VEHICLE IN TO A) HAVE IT INSPECTED B) CHECK A METALLIC NOISE THE ENGINE HAD WHEN THE A/C WAS ON. VEHICLE PASSED THE SAFETY INSPECTION, HOWEVER HE INFORMED ME THE FLYWHEEL WAS CRACKED AND SHOULD NOT BE DRIVEN UNTIL FIXED. IT WAS MY UNDERSTANDING THAT IF IT FAILED COMPLETELY IT COULD CAUSE AN EXPLOSION WITH THE TRANSMISSION CASE BEING BLOWN APART - NOT A GOOD THING WHEN THIS VEHICLE IS USED PRIMARILY BY MY WIFE WITH OUR CHILDREN AS THE MAIN CARGO. I HAD THE VEHICLE REPAIRED WHICH COST APPROXIAMATELY $560. *JB
NHTSA ODI #10164360
56,000 miles · Feb 25, 2006
EquipmentPower TrainService Brakes, Hydraulic
SUDDEN LOSS OF TRANSMISSION FLUID RESULTED IN ENGINE LIGHT WARNING. INTERNET SEARCHES ON THIS VEHICLE PROVIDED SIMILAR COMPLAINTS ON THIS 2000 TOWN & COUNTRY VAN. IT HAS 56,000 MILES. ALSO REPORTED LEAK OF BRAKE FLUID AND DEALER SUGGESTED REPLACEMENT OF FAULTY BRAKE FLUID DRUMS (POTENTIAL SAFETY ISSUE). INFORMED CHRYSLER RE…
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SUDDEN LOSS OF TRANSMISSION FLUID RESULTED IN ENGINE LIGHT WARNING. INTERNET SEARCHES ON THIS VEHICLE PROVIDED SIMILAR COMPLAINTS ON THIS 2000 TOWN & COUNTRY VAN. IT HAS 56,000 MILES. ALSO REPORTED LEAK OF BRAKE FLUID AND DEALER SUGGESTED REPLACEMENT OF FAULTY BRAKE FLUID DRUMS (POTENTIAL SAFETY ISSUE). INFORMED CHRYSLER REGARDING THIS MATTER BUT THEY REFUSED WARRANTY COVERAGE, RESULTING IN EXPENSIVE REPAIR WORK OVER $600 FOR TRANSMISSION FLUID AND BRAKE PAD REPAIR WORK. ALSO, DRIVER'S SIDE AUTOMATIC WINDOW MOTOR STOPPED FUNCTIONING AND REPLACEMENT WAS NECESSARY $325. DEALER REPORTED FREQUENT PROBLEMS WITH MOTOR. DEALER INFORMED 9 OUT OF 10 TIMES ISSUE RELATED TO REPLACEMENT OF MOTOR SO GLASS CAN FUNCTION CORRECTLY. REQUIRED TO FUNCTION TO PASS DE SAFETY INSPECTION. WHEN ATTEMPTED TO CHANGE FLAT TIRE, THE HYDRAULIC GAUGE DID NOT HOLD THE WEIGHT OF THE VEHICLE AND BUCKLED. FAULTY AND DANGEROUS HYDRAULIC TIRE REPLACEMENT EQUIPMENT AND CAN CAUSE VERY SERIOUS INJURY. *NM
NHTSA ODI #10151209
Mileage unknown · Jan 5, 2006
EquipmentPower Train
TRANSMISSION FAILURE OF 2000 TOWN AND COUNTRY CHRYSLER VAN. VAN BROUGHT TO DEALER FOR REPAIR OF SLIPPING TRANSMISSION 2002 REPLACED TRANSMISSION PUMP HOSE GASKET AND FILTER AND INFORMED NOT COVERED BY WARRANTY. AUTOMATIC TRANSMISSION CONTINUE TO SLIP IN FREEZING TEMPERATURE UNTIL CAR WARMED UP. NO TRANSMISSION PROBLEMS IN WARM W…
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TRANSMISSION FAILURE OF 2000 TOWN AND COUNTRY CHRYSLER VAN. VAN BROUGHT TO DEALER FOR REPAIR OF SLIPPING TRANSMISSION 2002 REPLACED TRANSMISSION PUMP HOSE GASKET AND FILTER AND INFORMED NOT COVERED BY WARRANTY. AUTOMATIC TRANSMISSION CONTINUE TO SLIP IN FREEZING TEMPERATURE UNTIL CAR WARMED UP. NO TRANSMISSION PROBLEMS IN WARM WEATHER. PROBLEM COMMUNED UNTIL ESCALATED WINTER 05 UNABLE TO DRIVE CAR SAFELY AND CHECK ENGINE LIGHT ENGAGED. CAR BROUGHT TO TRANSMISSION SPECIALIST WHO REPORTED TRANSMISSION APPEARS NOT TO HAVE BEEN CORRECTLY ASSEMBLED. CHRYSLER DEALER NOTIFIED STATES THIS IS NOT POSSIBLE. *JB
NHTSA ODI #10146957
68,000 miles · Jul 19, 2005
Power Train
(1) I OWN A 2000 CHRYSLER TOWN & COUNTRY (WITH LESS THAN 70,000 MILES) WHICH I PURCHASED ONLY FIVE MONTHS AGO. WHILE ON VACATION FAR FROM HOME, THE TRANSMISSION STARTED WHINING LOUDLY AND SHIFTING ROUGHLY. (2) I HAD THE VEHICLE CHECKED BY TWO DIFFERENT MECHANICS WHO BOTH INFORMED ME THAT THE TRANSMISSION WAS FAILING. (3) …
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(1) I OWN A 2000 CHRYSLER TOWN & COUNTRY (WITH LESS THAN 70,000 MILES) WHICH I PURCHASED ONLY FIVE MONTHS AGO. WHILE ON VACATION FAR FROM HOME, THE TRANSMISSION STARTED WHINING LOUDLY AND SHIFTING ROUGHLY. (2) I HAD THE VEHICLE CHECKED BY TWO DIFFERENT MECHANICS WHO BOTH INFORMED ME THAT THE TRANSMISSION WAS FAILING. (3) THE TRANSMISSION HAD TO BE REPLACED COMPLETELY AT A COST TO ME OF APPROXIMATELY $2800.
NHTSA ODI #10129393
60,410 miles · Feb 4, 2005
Power TrainCrash
VEHICLE SLIPPED OUT OF THE PARK AND ROLLED DOWN A HILL HITTING A TREE. VEHICLE WAS TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
NHTSA ODI #10110891
Mileage unknown · Dec 4, 2004
Power TrainSteering
IT SOUNDED LIKE AN EXPLOSION. THE VAN BEGAN TO DECELERATE AND THE STEERING BEGAN TO LOCK WITHIN ABOUT 10 SECONDS OF THE EXPLOSION SOUND. THE VAN STOPPED AND THE TIRES LOCKED UP. *AK
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4
EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
PE04017 · Overheating Of Seat Heaters
Opened Feb 18, 2004 · Closed Jun 21, 2004
Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler
ODI OPENED THIS INVESTIGATION BASED ON 24 COMPLAINTS ALLEGING THAT THE ELECTRICALLY HEATED DRIVER OR PASSENGER SEAT SPARKS/OVERHEATS.DAIMLERCHRYSLER BELIEVES THE FAILURE IS DUE TO ONE OF TWO FACTORS:THE STITCHING OPERATION ON THE SEAT COVER MAY CAUSE THE SEWING NEEDLE TO SEVER SOME STRANDS OF THE WIRE HEATING GRID IN THE SEAT, OR A POOR SOLDER JOINT/WIRE CONNECTOR FAILS DUE TO IMPROPER PROCESSING OR LONG TERM OVERSTRESSING.THE IGNITION SWITCH AND THE SEAT HEATER SWITCH MUST BOTH BE TURNED ON TO POWER THE SEAT HEATER.COMPLAINANTS REPORT THAT WHEN OVERHEATING OCCURS, SWITCHING THE HEATER OFF ALSO STOPS THE OVERHEATING.THE FAILURE CANNOT OCCUR IN AN UNATTENDED VEHICLE WITH THE IGNITION SWITCH OFF.ODI FINDS THAT THE 33 FIRE ALLEGATIONS ARE REPORTING VERY LOCALIZED OVERHEATING(PHOTOS OF DAMAGED SEATS SHOW HOLES THE SIZE OF A PENCIL OR LESS).THERE ARE NO REPORTS OF SUSTAINED COMBUSTION AND NO REPORTS OF OTHER FIRE DAMAGE TO THE VEHICLE.THE INJURY ALLEGATIONS ARE REPORTING MINOR INJURY.NO CONSUMERS REQUIRED MEDICAL TREATMENT (PHYSICIAN CARE).THERE ARE NO ALLEGATIONS OF LOSS OF VEHICLE CONTROL DUE TO FAILURE OF A HEATED SEAT.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
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