2000 CHRYSLER TOWN AND COUNTRY LXI**NAR**CC THE CONSUMER STATED FOR THE PAST SEVERAL YEARS THE SERPENTINE BELT THAT OPERATES THE POWER STEERING, ENGINE COOLING, AND ALTERNATOR HAS PERIODICALLY JUMP FROM THE PULLEYS DURING HEAVY RAINS ON WELL DRAINED STREETS. *JB
2000 Chrysler Town And Country
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2000 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Town And Country years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
168 reports with mileage · 138 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Power Train. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine And Engine Cooling. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Engine And Engine Cooling complaints
47 reportsTL*- THE CONTACT STATED THAT THE V2000 CHRYSLER TOWN & COUNTRY HAD A NUMBER OF PROBLEMS WITH THE SERPENTINE BELT POPPING OFF WHILE DRIVING. THE CONTACT STATED THAT THIS HAD HAPPENED ON FOUR OCCASION. THERE WAS HEAVY RAIN AND WHILE DRIVING 30-35 MPH UNDER HEAVY TRAFFIC, THE BATTERY LIGHT CAME ON AND THE VEHICLE WAS DIFFICULT TO…
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TL*- THE CONTACT STATED THAT THE V2000 CHRYSLER TOWN & COUNTRY HAD A NUMBER OF PROBLEMS WITH THE SERPENTINE BELT POPPING OFF WHILE DRIVING. THE CONTACT STATED THAT THIS HAD HAPPENED ON FOUR OCCASION. THERE WAS HEAVY RAIN AND WHILE DRIVING 30-35 MPH UNDER HEAVY TRAFFIC, THE BATTERY LIGHT CAME ON AND THE VEHICLE WAS DIFFICULT TO STEER. HE WAS ABLE TO PULL OFF THE ROAD INTO A PARKING AREA. THE CONTACT OPENED THE HOOD AND NOTICED THAT THE SERPENTINE BELT CAME OFF AGAIN. THE CONTACT CALLED AAA TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP, AND THEY ALSO INFORMED HIM THAT THE SERPENTINE BELT HAD COME OFF. THE CONTACT STATED THAT THE VEHICLE IS STILL AT THE DEALERSHIP. THE CONTACT WILL HAVE THE BELT AVAILABLE FOR INVESTIGATION. THE CONTACT WILL BE CALLING THE MANUFACTURER OF CHRYSLER TO FILE A COMPLAINT. THE CONTACT FELT THAT IF THIS CONTINUED TO HAPPEN, ONE DAY THE SERPENTINE BELT WILL POP OFF AND HE WILL LOSE CONTROL OF THE STEERING AND SOMETHING DRASTIC COULD HAPPEN. THIS VEHICLE HAD 62,500 MILES, AND WAS NOT SURE HOW MANY MILES WERE ON THE VEHICLE WHEN THE SERPENTINE BELT POPPED OFF THE FIRST TIME. THE CONTACT WILL HAVE ALL REPAIR ORDERS AVAILABLE FOR THIS INVESTIGATION. *AK THE CONSUMER STATES THE BELT WAS OKAY PER DEALER AND REINSTALLED. THE CONSUMER HAS PROVIDED INVOICES OF REPAIR. UPDATED 05/04/07. *JB
TL*- THE CONTACT STATED THAT THE 2000 CHRYSLER TOWN & COUNTRY HAD A NUMBER OF PROBLEMS WITH THE SERPENTINE BELT POPPING OFF WHILE DRIVING. THIS HAPPENED ON FOUR OCCASIONS DURING HEAVY RAIN AND WHILE DRIVING 30-35 MPH UNDER HEAVY TRAFFIC, THE BATTERY LIGHT CAME ON, AND THE VEHICLE WAS DIFFICULT TO STEER. HE WAS ABLE TO PULL OFF…
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TL*- THE CONTACT STATED THAT THE 2000 CHRYSLER TOWN & COUNTRY HAD A NUMBER OF PROBLEMS WITH THE SERPENTINE BELT POPPING OFF WHILE DRIVING. THIS HAPPENED ON FOUR OCCASIONS DURING HEAVY RAIN AND WHILE DRIVING 30-35 MPH UNDER HEAVY TRAFFIC, THE BATTERY LIGHT CAME ON, AND THE VEHICLE WAS DIFFICULT TO STEER. HE WAS ABLE TO PULL OFF THE ROAD INTO A PARKING AREA. THE CONTACT OPENED THE HOOD OF THE VEHICLE AND NOTICED THAT THE SERPENTINE BELT HAD COME OFF AGAIN. THE CONTACT CALLED AAA TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP, AND THEY ALSO INFORMED HIM THAT THE SERPENTINE BELT CAME OFF. THE CONTACT STATED THAT THE VEHICLEWAS STILL AT THE DEALERSHIP. THE CONTACT WILL HAVE THE BELT AVAILABLE FOR INVESTIGATION. THE CONTACT WILL BE CALLING THE MANUFACTURER OF CHRYSLER TO FILE A COMPLAINT. THE CONTACT FELT THAT IF THIS CONTINUED TO HAPPEN ONE DAY THE SERPENTINE BELT WILL POP OFF AND HE WILL LOSE CONTROL OF THE STEERING AND SOMETHING DRASTIC COULD HAPPEN. THE CONTACT STATED THAT THIS VEHICLE HAD 62,500 MILES AND WAS NOT SURE HOW MANY MILES WERE ON THE VEHICLE WHEN THE SERPENTINE BELT POPPED OFF THE FIRST TIME. THE CONTACT WILL HAVE ALL REPAIR ORDERS AVAILABLE FOR THIS INVESTIGATION. *AK
THE SERPENTINE BELT ON MY 2000 CHRYSLER TOWN & COUNTRY VAN POPS OFF CAUSING LOSS OF POWER STEERING, ALTERNATOR AND WATER PUMP. VERY DANGEROUS TO HAVE TO SAFELY DRIVE TO A STOP WITHOUT POWER STEERING. BELT HAS BEEN REPLACED. TENSIONER HAS BEEN REPLACED. PULLEYS HAVE BEEN REPLACED. DEALERS AND PRIVATE SHOPS HAVE NO CLUE WHAT IS WR…
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THE SERPENTINE BELT ON MY 2000 CHRYSLER TOWN & COUNTRY VAN POPS OFF CAUSING LOSS OF POWER STEERING, ALTERNATOR AND WATER PUMP. VERY DANGEROUS TO HAVE TO SAFELY DRIVE TO A STOP WITHOUT POWER STEERING. BELT HAS BEEN REPLACED. TENSIONER HAS BEEN REPLACED. PULLEYS HAVE BEEN REPLACED. DEALERS AND PRIVATE SHOPS HAVE NO CLUE WHAT IS WRONG, BUT OWNERS DO- THE TENSIONER GETS OUT OF ALIGNMENT! GOODYEAR AND GATES HAVE BEGUN TO MARKET KITS TO FIX THE PROBLEM, BUT THE MANUFACTURER SHOULD DO A RECALL. JUST "GOOGLE" TO SEE HOW MANY OWNERS ARE AFFECTED. THIS IS A SERIOUS SAFETY ISSUE! THE INCIDENT DATE I LIST IS THE LAST OF 4 INCIDENTS IN THE PAST 2 YEARS. *NM
DT*: THE CONTACT STATED AFTER A LONG TRIP THE DRIVER HAD A HEADACHE. UPON INSPECTING UNDER THE HOOD, THE CONTACT NOTICED THE PIPE THAT RAN FROM THE CYLINDER HEAD TO THE EXHAUST WAS LEAKING. THE DEALERSHIP CONFIRMED THE PIPE WAS LEAKING AND NEEDED TO BE REPLACED.
COMPLAINT INVOLVES A 2000 CHRYSLER TOWN & COUNTRY LTD AWD MINVAN 3.8L ENGINE. DURING ITS ANNUAL SAFETY INSPECTION, MY MECHANIC DISCOVERED THE FLYWHEEL WAS CRACKED. I HAD BROUGHT THE VEHICLE IN TO A) HAVE IT INSPECTED B) CHECK A METALLIC NOISE THE ENGINE HAD WHEN THE A/C WAS ON. VEHICLE PASSED THE SAFETY INSPECTION, HOWEVER HE…
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COMPLAINT INVOLVES A 2000 CHRYSLER TOWN & COUNTRY LTD AWD MINVAN 3.8L ENGINE. DURING ITS ANNUAL SAFETY INSPECTION, MY MECHANIC DISCOVERED THE FLYWHEEL WAS CRACKED. I HAD BROUGHT THE VEHICLE IN TO A) HAVE IT INSPECTED B) CHECK A METALLIC NOISE THE ENGINE HAD WHEN THE A/C WAS ON. VEHICLE PASSED THE SAFETY INSPECTION, HOWEVER HE INFORMED ME THE FLYWHEEL WAS CRACKED AND SHOULD NOT BE DRIVEN UNTIL FIXED. IT WAS MY UNDERSTANDING THAT IF IT FAILED COMPLETELY IT COULD CAUSE AN EXPLOSION WITH THE TRANSMISSION CASE BEING BLOWN APART - NOT A GOOD THING WHEN THIS VEHICLE IS USED PRIMARILY BY MY WIFE WITH OUR CHILDREN AS THE MAIN CARGO. I HAD THE VEHICLE REPAIRED WHICH COST APPROXIAMATELY $560. *JB
WHILE DRIVING 15 MPH THE FAN BELT SLIPS OFF ONLY WHEN RAINING. AS A RESULT, VEHICLE OVERHEATS VERY QUICKLY ,STEERING AND BRAKES MALFUNCTION. *AK STILL WAITING ON A PART, DEALING WITH DEALER.
EVERY TIME THE VEHICLE RAN ON WET ROAD THE SERPENTINE BELT CAME OFF THE PULLEY. THIS CAUSED THE VEHICLE TO STALL AND LOSE POWER STEERING CONTROL. VEHICLE HAD NOT BEEN TAKEN TO THE DEALER.*AK DEALER WAS CONTACTED, THEY WERE FAMILIAR WITH THE PROBLEM AND HAD A SUGGESTION FOR CORRECTION. CONSUMER WANTS TO KNOW WHY WOULD THE D…
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EVERY TIME THE VEHICLE RAN ON WET ROAD THE SERPENTINE BELT CAME OFF THE PULLEY. THIS CAUSED THE VEHICLE TO STALL AND LOSE POWER STEERING CONTROL. VEHICLE HAD NOT BEEN TAKEN TO THE DEALER.*AK DEALER WAS CONTACTED, THEY WERE FAMILIAR WITH THE PROBLEM AND HAD A SUGGESTION FOR CORRECTION. CONSUMER WANTS TO KNOW WHY WOULD THE DEALER BE SO FAMILIAR WITH THE PROBLEM IF IT WASN'T A REGULARLY OCCURRING PROBLEM. *BF *NM
ON 2 SEPARATE OCCASIONS THE SERPENTINE BELT CAME OFF THE PULLEY WHILE DRIVING. WHEN THIS OCCURRED THE VEHICLE LOST ENGINE COOLANT, POWER BRAKES AND STEERING, ALMOST RESULTING IN AN ACCIDENT. THE DEALERSHIP COULD NOT INDICATE WHY THE SERPENTINE BELT CAME OFF. THEY JUST REPLACED IT. *AK THE FIRST INCIDENT OCCURRED DURING LI…
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ON 2 SEPARATE OCCASIONS THE SERPENTINE BELT CAME OFF THE PULLEY WHILE DRIVING. WHEN THIS OCCURRED THE VEHICLE LOST ENGINE COOLANT, POWER BRAKES AND STEERING, ALMOST RESULTING IN AN ACCIDENT. THE DEALERSHIP COULD NOT INDICATE WHY THE SERPENTINE BELT CAME OFF. THEY JUST REPLACED IT. *AK THE FIRST INCIDENT OCCURRED DURING LIGHT RAIN. THE SECOND INCIDENT REVEALED A DRAIN FORM A PRIOR REPAIR TO AN EVAPORATOR HAD FALLEN OFF AND ALLOWED WATER TO DRIP DIRECTLY ONTO THE SERPENTINE BELT, WHICH SUPPOSEDLY ALLOWED THE BELT TO JUMP OFF OF THE PULLEYS. *SC
THE FRONT DRIVER SIDE TOP STRUT IS COMING THROUGH THE CHASSIS. THE POWER STEERING FAILED WHEN MAKING A RIGHT TURN. THE DRIVER SIDE GETS WET AND THE DRIVER SHOULDER HARNESS IS GETTING WET, AND MOLDING, AND THE ANCHORAGE IS RUSTING. .
Official recalls
204V480000 · Air Bags
Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
00V268000 · Fuel System, Gasoline:fuel Injection System
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
PE04017 · Overheating Of Seat Heaters
Opened Feb 18, 2004 · Closed Jun 21, 2004
Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler
ODI OPENED THIS INVESTIGATION BASED ON 24 COMPLAINTS ALLEGING THAT THE ELECTRICALLY HEATED DRIVER OR PASSENGER SEAT SPARKS/OVERHEATS.DAIMLERCHRYSLER BELIEVES THE FAILURE IS DUE TO ONE OF TWO FACTORS:THE STITCHING OPERATION ON THE SEAT COVER MAY CAUSE THE SEWING NEEDLE TO SEVER SOME STRANDS OF THE WIRE HEATING GRID IN THE SEAT, OR A POOR SOLDER JOINT/WIRE CONNECTOR FAILS DUE TO IMPROPER PROCESSING OR LONG TERM OVERSTRESSING.THE IGNITION SWITCH AND THE SEAT HEATER SWITCH MUST BOTH BE TURNED ON TO POWER THE SEAT HEATER.COMPLAINANTS REPORT THAT WHEN OVERHEATING OCCURS, SWITCHING THE HEATER OFF ALSO STOPS THE OVERHEATING.THE FAILURE CANNOT OCCUR IN AN UNATTENDED VEHICLE WITH THE IGNITION SWITCH OFF.ODI FINDS THAT THE 33 FIRE ALLEGATIONS ARE REPORTING VERY LOCALIZED OVERHEATING(PHOTOS OF DAMAGED SEATS SHOW HOLES THE SIZE OF A PENCIL OR LESS).THERE ARE NO REPORTS OF SUSTAINED COMBUSTION AND NO REPORTS OF OTHER FIRE DAMAGE TO THE VEHICLE.THE INJURY ALLEGATIONS ARE REPORTING MINOR INJURY.NO CONSUMERS REQUIRED MEDICAL TREATMENT (PHYSICIAN CARE).THERE ARE NO ALLEGATIONS OF LOSS OF VEHICLE CONTROL DUE TO FAILURE OF A HEATED SEAT.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
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